Dell Alienware 25 Gaming AW2521HFL Alienware AW2521HFL Monitor Users Guide - Page 65

Wrong Color Picture color not • good • • Image retention Faint shadow • from a static from the static image left on the image displayed monitor for a appears on the • long period of screen time Change the settings of the Preset Modes in the Game menu OSD depending on the application. Adjust Gain/Offset/Hue/Saturation value under Custom Color in the Game menu OSD. Run the built-in diagnostics. Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power management modes). Alternatively, use a dynamically changing screensaver. Product specific problems Specific symptoms What you experience Screen image is too small Image is • centered on screen, but does not fill entire viewing area Cannot adjust OSD does not • the monitor with appear on the the buttons on screen • the rear panel No Input Signal when user controls are pressed No picture, the • LED light is blue • • The picture does The picture • not fill the entire cannot fill the screen height or width • of the screen Possible solutions Reset the monitor to factory settings. Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. The OSD menu may be locked. Press and hold the fourth button (the Brightness/Contrast shortcut key by default) below the joystick button for 4 seconds to unlock. Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. Reset the computer or video player. Due to different video formats (aspect ratio), the monitor may display in full screen. Run the built-in diagnostics. Troubleshooting | 65