Dell Alienware 27 Gaming AW2723DF Alienware AW2723DF Monitor Users Guide - Page 86

Common problems, Input Source, Brightness/Contrast

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Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common symptoms No video/ power LED off No video/ power LED on Poor focus Shaky/jittery video What you experience Possible solutions No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully. • Ensure that the correct input source is selected in the Input Source menu. No picture or no • Increase brightness and contrast controls brightness in the Brightness/Contrast menu. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. Picture is fuzzy, blurry, or ghosting • Eliminate video extension cables. • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. Wavy picture or • Reset the monitor to factory settings. fine movement • Check environmental factors. • Relocate the monitor and test in another room. 86 | Troubleshooting

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Troubleshooting
Common problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Common
symptoms
What you
experience
Possible solutions
No video/
power LED off
No picture
•
Ensure that the video cable connecting
the monitor and the computer is properly
connected and secure.
•
Verify that the power outlet is
functioning properly using any other
electrical equipment.
•
Ensure that the power button is
depressed fully.
•
Ensure that the correct input source is
selected in the
Input Source
menu.
No video/
power LED on
No picture or no
brightness
•
Increase brightness and contrast controls
in the
Brightness/Contrast
menu.
•
Perform monitor self-test feature check.
•
Check for bent or broken pins in the
video cable connector.
•
Run the built-in diagnostics.
•
Ensure that the correct input source is
selected in the
Input Source
menu.
Poor focus
Picture is fuzzy,
blurry, or
ghosting
•
Eliminate video extension cables.
•
Reset the monitor to factory settings.
•
Change the video resolution to the
correct aspect ratio.
Shaky/jittery
video
Wavy picture or
fine movement
•
Reset the monitor to factory settings.
•
Check environmental factors.
•
Relocate the monitor and test in another
room.