Dell Alienware 500Hz Gaming AW2524HF Alienware AW2524HF Monitor Users Guide - Page 77
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Common symptoms What you experience Possible solutions Screen flickering There are some • Use the native resolution of your noticeable flickering monitor (1920 x 1080 at 60 Hz) or in the displayed higher refresh rate. pictures • If the variable refresh rate (VRR) of your device is turned on, turn off variable refresh rate (VRR). • If you are using an NVIDIA graphics card and G-Sync is turned on, turn off G-Sync. • If you are using an AMD graphics card and Free-Sync is turned on, turn off Free-Sync. • Update the graphics card driver and firmware to the latest version. • Change the cable connecting the monitor to the computer. A defective cable can cause the signal to break while being transmitted across the wire. • Check the surroundings. Electromagnetic fields can cause screen flickering. If there is another device plugged into the same power strip as the monitor, try to remove it. Image retention Faint shadow from from a static the static image image left on the displayed appears monitor for a on the screen long period of time • Set the screen to turn off after a few minutes of screen idle time. These can be adjusted in Windows Power Options or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. Troubleshooting | 77