Dell Latitude 7230 Rugged Extreme Tablet Mobile Battery Charger for Users Guid - Page 9

Troubleshooting, Warranty information

Page 9 highlights

Removing the mount from the charger Remove the M2x5 screw from the rear side of the charger, and then remove the mount from the charger. M2x5 Troubleshooting NOTE: You can only use the battery charger with batteries from selected Dell tablets. For a list of supported devices, see www.dell.com. Problem Cannot charge the inserted batteries. Cannot charge a device connected to the USB-A port. The LED indicators are behaving abnormally. Possible solutions 1. Ensure that the power adapter is properly plugged into a power source. 2. Remove and re-insert the battery. 3. Ensure that there is no foreign substance within the battery slots. 4. Clean the battery slots. Warranty information Limited warranty and return policies Dell-branded products carry a one-year limited hardware warranty. If purchased together with a Dell computer, it will follow the computer's warranty. Troubleshooting │ 9

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9

Troubleshooting
9
Removing the mount from the charger
Remove the M2x5 screw from the rear side of the charger, and then remove the
mount from the charger.
M2x5
Troubleshooting
NOTE:
You can only use the battery charger with batteries from selected Dell
tablets. For a list of supported devices, see www.dell.com.
Problem
Possible solutions
Cannot charge the inserted
batteries.
1.
Ensure that the power adapter is properly
plugged into a power source.
2.
Remove and re-insert the battery.
3.
Ensure that there is no foreign substance
within the battery slots.
4.
Clean the battery slots.
Cannot charge a device
connected to the USB-A
port.
The LED indicators are
behaving abnormally.
Warranty information
Limited warranty and return policies
Dell-branded products carry a one-year limited hardware warranty. If purchased
together with a Dell computer, it will follow the computer’s warranty.