Dell M2300 User's Guide - Page 86
Keyboard Problems, External Keyboard problems
View all Dell M2300 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 86 highlights
If your IEEE 1394 device is listed, Windows recognizes the device. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact Dell (see "Obtaining Assistance" on page 143) or the IEEE 1394 device manufacturer. Ensure that the IEEE 1394 device is properly inserted into the connector. Keyboard Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 147) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. CHECK THE KEYBOARD CABLE - Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer. CHECK THE EXTERNAL KEYBOARD - 1 Shut down the computer, wait 1 minute, and turn it on again. 2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine. 3 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and click Notepad. 4 Type some characters on the external keyboard and verify that they appear on the display. If you cannot verify these steps, you may have a defective external keyboard. TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED KEYBOARD - 1 Shut down the computer. 2 Disconnect the external keyboard. 3 Turn on the computer. 4 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and click Notepad. 5 Type some characters on the internal keyboard and verify that they appear on the display. 86 Troubleshooting