Dell M2300 User's Guide - Page 89
Network Problems, General, Wireless Local Area Network (WLAN)
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• See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory Problems" on page 88). • Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory Problems" on page 88). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 75). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Memory Problems" on page 88) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Memory Problems" on page 88). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 75). Network Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 147) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. General C HECK T H E NETWORK C A B L E C O N N E C T O R - Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector. C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R - No light indicates that no network communication exists. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN. CHECK YOUR NETWORK SETTINGS - Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. Wireless Local Area Network (WLAN) For information about troubleshooting wireless local area networks, see "Wireless Local Area Network" on page 48. Mobile Broadband (Wireless Wide Area Network) NOTE: The Dell Mobile Broadband Card Utility user's guide is available through the Windows Help and Support Center. To access the Help and Support Center, click Start→Help and Support. You can also download the Dell Mobile Broadband Card Utility user's guide from support.dell.com. NOTE: Remove any network cables from the computer and disable the WLAN card. To disable the WLAN card, click Start→Connect To→Wireless Network Connection→Disable. Troubleshooting 89