Dell OptiPlex GX50 User Guide
Dell OptiPlex GX50 Manual
 |
View all Dell OptiPlex GX50 manuals
Add to My Manuals
Save this manual to your list of manuals |
Dell OptiPlex GX50 manual content summary:
- Dell OptiPlex GX50 | User Guide - Page 1
Dell™ OptiPlex™ GX50 Systems User's Guide www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 2
in this text: Dell, the DELL logo, Inspiron, Dimension, Latitude, Dell Precision, DellNet, and OptiPlex are trademarks of Dell Computer Corporation; Intel is a registered trademark and Celeron is a trademark of Intel Corporation; Microsoft, Windows NT, MS-DOS, and Windows are registered trademarks - Dell OptiPlex GX50 | User Guide - Page 3
Speaker/Headphone Connector 20 Power Button 20 Power Light 22 Floppy Drive Access Light 23 Hard Drive Access Light 23 Back View 23 Connecting Devices 26 Parallel Connector 27 Mouse Connector 27 USB Connectors 27 Integrated Network Adapter Connector 27 Network Cable Requirements 27 Line - Dell OptiPlex GX50 | User Guide - Page 4
Password 45 Disabling a Forgotten Password 46 Computer Settings 47 Entering System Setup 48 System Setup Screens 48 Changing the Boot Sequence 50 Additional System Setup Options 52 If You Have a Problem 58 Jumper Settings 58 Software Installation and Configuration 60 3 Installing Upgrades - Dell OptiPlex GX50 | User Guide - Page 5
103 Adding a Second Hard Drive - Small Mini-Tower Computer . 107 Floppy Drives 109 Detaching Floppy Drive Cables 109 Removing a Floppy Drive 113 Installing a Floppy Drive and Reattaching Cables 116 CD Drives 121 Detaching CD Drive Cables 121 Removing a CD Drive 125 Installing a CD Drive and - Dell OptiPlex GX50 | User Guide - Page 6
Battery 131 Replacing the Battery 132 4 Microsoft® Windows® XP Features Overview 136 Help and Support Center 136 New User Interface 137 Switching to Classic View 137 Clean Desktop Wizard 138 Taskbar Grouping 139 Notification Area Cleanup 139 Files and Settings Transfer Wizard 140 - Dell OptiPlex GX50 | User Guide - Page 7
Specifications 6 Solving Problems Finding Solutions 162 Power Problems 163 Video and Monitor Problems 163 Sound and Speaker Problems 165 Printer Problems 166 Serial or Parallel Device Problems 167 Mouse Problems 169 Keyboard Problems 170 Floppy Drive Problems 171 Hard Drive Problems - Dell OptiPlex GX50 | User Guide - Page 8
Lights 199 Front Panel Light 200 Back Panel Lights 201 Software Problems 203 Operating System Compatibility 204 Input Errors 204 Error Messages 204 Device Drivers 205 Memory-Resident Programs 205 Program Conflicts 205 Memory Address Conflicts 206 Interrupt Assignment Conflicts 206 BIOS - Dell OptiPlex GX50 | User Guide - Page 9
Battery Disposal 236 CCIB Notice (China Only 237 EN 55022 Compliance (Czech Republic Only 237 VCCI Notice (Japan Only 238 MIC Notice (Republic of Korea Only 239 Polish Center for Testing and Certification Notice 241 Wymagania Polskiego Centrum BadaÒ i Certyfikacji . . . . . 241 PozostaŠe - Dell OptiPlex GX50 | User Guide - Page 10
x Contents - Dell OptiPlex GX50 | User Guide - Page 11
Dell documentation or otherwise provided to you. Always follow installation and service instructions closely. NOTICE: To help avoid possible damage to the system board, wait 5 seconds such as the metal around the card-slot openings at the back of the and devices from their power sources. Also, - Dell OptiPlex GX50 | User Guide - Page 12
www.dell.com | support.dell.com • Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges by the manufacturer. Discard used batteries according to the manufacturer's instructions. Protecting instructions at the front of this guide. 10 - Dell OptiPlex GX50 | User Guide - Page 13
Dell and other sources) to help you correctly position your keyboard. • Set the monitor lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower back support - Dell OptiPlex GX50 | User Guide - Page 14
www.dell.com | support.dell.com 1 5 2 4 3 1 Monitor screen at or below eye level 2 Monitor and keyboard positioned directly in front of the user 3 Feet flat on the floor 4 Arms at desk level 5 Wrists relaxed and flat 12 - Dell OptiPlex GX50 | User Guide - Page 15
SECTION 1 About Your Computer Finding Information and Assistance Front View Back View Inside Your Computer Removing and Attaching the Computer Stand www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 16
with your computer system. Contents Dell OptiPlex ResourceCD • Dell Diagnostics • Drivers • Utilities • Computer and device documentation Setup and Quick Reference Guide • Getting started/setup • Support tools • Solving Problems • Warranty information Using the Resource From the main menu on the - Dell OptiPlex GX50 | User Guide - Page 17
operating system. User's guides for your computer and devices User's Guides Depending on your operating system, double-click the User's Guides icon on your desktop or click the Start button and then select Help and Support to access the electronic documentation stored on your hard drive. Obtain - Dell OptiPlex GX50 | User Guide - Page 18
support.dell.com Resources Contents Using the Resource Dell support website Go to support.dell.com. • Technical support and information • Get help with general usage, installation, and troubleshooting questions • Downloads for your computer • Obtain answers to technical service and support - Dell OptiPlex GX50 | User Guide - Page 19
1 USB connectors (2) 2 Headphone connector 3 Hard drive access lights 4 Power button 5 Power light Small Desktop Computer 12 3 4 5 1 Front panel door 2 Power button 3 Power light 4 Hard drive access light 5 Floppy drive access light Abo u t Yo u r C o m p u te r 17 - Dell OptiPlex GX50 | User Guide - Page 20
www.dell.com | support.dell.com Small Mini-Tower Computer 1 2 3 4 5 6 7 1 Removable CD drive panel 2 Floppy drive access light 3 Removable floppy drive panel 4 Hard drive access light 5 Power button 6 Power light 7 Front panel door 18 Abo u t You r C o mp u t er - Dell OptiPlex GX50 | User Guide - Page 21
panel door to access two Universal Serial Bus (USB) connectors and the headphone connector. This door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. Small Desktop Computer 1 23 1 USB connectors (2) 2 Headphone connector 3 Breakaway hinges (2) Abo - Dell OptiPlex GX50 | User Guide - Page 22
www.dell.com | support.dell.com Small Mini-Tower Computer 1 2 3 1 Breakaway hinges (2) 2 USB connectors (2) 3 Headphone connector Speaker/Headphone Connector Used to connect computer speakers, headphones, or other audio output devices. This connector is amplified to support headphones. Power Button - Dell OptiPlex GX50 | User Guide - Page 23
, and Windows XP with ACPI Disabled Action Results Computer Turned On Computer in Computer and ACPI Disabled Suspend Mode Turned Off Press power button Computer turns off immediately Computer turns off immediately Boots and computer turns on Hold power button Computer turns off for 6 seconds - Dell OptiPlex GX50 | User Guide - Page 24
www.dell.com | support.dell.com Power Button Functions for Microsoft Windows NT® Action Results Computer Turned On Computer Turned Off Press power button Computer shuts Boots and computer turns down on Hold power button for 6 seconds* Computer turns Boots and computer turns off on * - Dell OptiPlex GX50 | User Guide - Page 25
disk. Wait until this light turns off before you remove the floppy from the drive. Hard Drive Access Light The hard drive access light lights when the computer is reading data from, or writing data to, the drive. Back View Small Form-Factor Computer 1 2 3 1 Half-height PCI expansion-card - Dell OptiPlex GX50 | User Guide - Page 26
www.dell.com | support.dell.com Small Desktop Computer 1 2 1 PCI slots (2) 2 AC adapter 24 Abo u t You r C o mp u t er - Dell OptiPlex GX50 | User Guide - Page 27
Small Mini-Tower Computer 1 2 3 4 1 AC adapter 2 AC voltage switch 3 AGP slot 4 PCI slots (4) Abo u t Yo u r C o m p u te r 25 - Dell OptiPlex GX50 | User Guide - Page 28
www.dell.com | support.dell.com I/O Panel-Smal l For m- Fact or, Desktop, and Mini-Tower Computers 1 23 4 56 7 14 13 12 11 10 9 8 1 Parallel connector 2 Keyboard connector 3 Mouse connector 4 Link integrity light 5 Network adapter 6 Activity light 7 Video connector (1) 8 Microphone - Dell OptiPlex GX50 | User Guide - Page 29
computer uses Microsoft Windows 2000 or Windows NT 4.0, Dell installed the necessary mouse drivers on your hard drive. USB Connectors These are used to attach USB-compliant devices such as keyboards, mice, printers, and computer speakers to your computer. Integrated Network Adapter Connector The - Dell OptiPlex GX50 | User Guide - Page 30
expansion card containing a serial port configured to a specific video graphics array (VGA)-compatible monitor to your computer. NOTE: This connector can be used for a secondary display if multi-monitor is supported and enabled in your operating system and you have an add-in PCI video card - Dell OptiPlex GX50 | User Guide - Page 31
4 5 12 6 11 10 9 1 Hard drive 2 3.5-inch floppy drive 3 CD drive 4 Cover release buttons (2) 5 Internal speaker 6 Chassis intrusion switch 7 8 7 System board 8 Power supply 9 AC power connector 10 I/O ports and connectors 11 Padlock ring 12 Heat sink assembly NOTE: User service access points are - Dell OptiPlex GX50 | User Guide - Page 32
www.dell.com | support.dell.com Small Desktop Computer 14 1 13 2 12 11 3 4 10 9 8 7 5 6 1 Cover release buttons (2) 2 Hard drive 3 Internal speaker 4 Chassis intrusion switch 5 Expansion-card cage 6 Power supply 7 Expansion-card slots 8 AC power connector 9 Padlock ring 10 I/O ports and - Dell OptiPlex GX50 | User Guide - Page 33
8 5 7 6 1 Cover release buttons (2) 2 Hard drive 3 Internal speaker 4 Chassis intrusion switch 5 System board 6 Expansion-card slots 7 I/O ports and connectors 8 AC power connector 9 Padlock ring 10 Microprocessor and airflow shroud 11 Power supply 12 3.5-inch floppy drive 13 CD drive Abo u t Yo - Dell OptiPlex GX50 | User Guide - Page 34
www.dell.com | support.dell.com Cable Colors Hard drive Floppy drive CD drive ATA or IDE Control panel CD audio Computer audio Blue pull tab Black pull tab Orange pull tab Gray Gray Blue Black System Board Components The following figure shows the principal connectors and components on the - Dell OptiPlex GX50 | User Guide - Page 35
Front of Computer 1 2 3 4 5 6 24 23 7 22 8 9 21 20 19 18 17 16 15 14 13 Back of Computer 10 12 11 Abo u t Yo u r C o m p u te r 33 - Dell OptiPlex GX50 | User Guide - Page 36
www.dell.com | support.dell.com 1 Floppy drive connector 13 Front panel audio connector 2 Battery 14 Video connector (upper) and audio connectors (lower) 3 EIDE2 connector 15 Modem connector 4 EIDE1 connector 16 Network connector (upper) and USB connectors (2) (lower) 5 Front panel - Dell OptiPlex GX50 | User Guide - Page 37
MODEM Telephony connector MONITOR Video connector NIC_USB Integrated network adapter connector and USB connectors PAR_SER1_SER2 Parallel and serial connectors PCI1, PCI2, PCI3, and PCI expansion card connectors PCI4 POWER Main power input connector PSWD Password jumper H_RISER - Dell OptiPlex GX50 | User Guide - Page 38
www.dell.com | support.dell.com Small Form-Factor Desktop Computer Stand 36 Abo u t You r C o mp u t er - Dell OptiPlex GX50 | User Guide - Page 39
Small Desktop Computer Stand 2 To attach the computer stand, perform the following steps: a Place the computer on its right side so that the drive bays are at the bottom. b Fit the stand onto what was the left side of the computer. c Position the stand as shown in the figure - Dell OptiPlex GX50 | User Guide - Page 40
www.dell.com | support.dell.com 38 Abo u t You r C o mp u t er - Dell OptiPlex GX50 | User Guide - Page 41
SECTION 2 Advanced Features LegacySelect Technology Control Manageability Security Password Protection Computer Settings Additional System Setup Options Jumper Settings Software Installation and Configuration www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 42
with common hard drive images and common help desk procedures. Control is provided to the administrator through the system setup program, Dell OpenManage™ IT Assistant, or Dell custom factory integration. LegacySelect allows the administrator to electronically activate or deactivate specific ports - Dell OptiPlex GX50 | User Guide - Page 43
as how many processors it has and what operating system it is running • Monitor the status of your computer, such as listening for thermal alerts from temperature probes or hard drive failure alerts from storage devices • Change the state of your computer, such as updating its BIOS or shutting it - Dell OptiPlex GX50 | User Guide - Page 44
dell.com | support.dell , enter system setup during the computer's power-on self-test (POST). In the Chassis boot sequence at the next computer start-up. • Disabled - No intrusion monitoring occurs and no messages appear. NOTE: When the setup password is enabled, you must know the setup password - Dell OptiPlex GX50 | User Guide - Page 45
the data stored on your hard drive. System Password settings in system setup: • Enabled - a system password is assigned • Disabled - system password feature is disabled by a jumper setting on the system board • Not Enabled - no system password is assigned and the password jumper on the system board - Dell OptiPlex GX50 | User Guide - Page 46
www.dell.com | support.dell.com NOTE: To escape from the field without assigning a system password, press or the combination to move to another field, or press at any time prior to completing step 5. NOTE: If you have assigned a setup password, the computer accepts your - Dell OptiPlex GX50 | User Guide - Page 47
to have full use of system setup. Your Dell computer does not have the setup password feature enabled when you receive it. Setup Password options in system setup: • Enabled - does not allow assignment of setup passwords; users must enter a setup password to make changes to system setup • Not Enabled - Dell OptiPlex GX50 | User Guide - Page 48
www.dell.com | support.dell.com NOTE: The setup password can be the same as the system password. NOTE: If the two passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password. NOTE: You can use - Dell OptiPlex GX50 | User Guide - Page 49
want to assign a new password. CAUTION: Before you open the computer cover, see "Safety Instructions." 1 Open the computer cover. 2 Replace the PSWD jumper plug. 3 Close the computer cover and reconnect the computer and devices to an electrical outlet and turn them on. Booting your computer with the - Dell OptiPlex GX50 | User Guide - Page 50
www.dell.com | support.dell.com • To set user-selectable options such as date and time, or system password • To set the current configuration information such as the amount of memory or type of hard drive installed You can view the current settings at any time. Dell recommends that you print the - Dell OptiPlex GX50 | User Guide - Page 51
Fields to the right of the option titles contain settings or values. Those you can change appear bright on the screen. Those you cannot change (because they are set by the computer) appear less bright. When appears to the right of an option title, press to access a popup menu of - Dell OptiPlex GX50 | User Guide - Page 52
www.dell.com | support.dell.com System Setup Navigation Keys Keys or Action Moves to the options in a field. Exits system setup without rebooting the system and returns the system to the boot routine. Exits system setup and reboots the system, implementing any changes you have made. Resets the - Dell OptiPlex GX50 | User Guide - Page 53
in the list. • Hard Drive - The computer will attempt to boot from the primary hard drive. If the computer does not find an operating system on the drive, it will attempt to boot from the next device in the list. • CD-ROM Device - The computer will attempt to boot from the CD drive. If the computer - Dell OptiPlex GX50 | User Guide - Page 54
can type numbers in both the date and time fields. The default for Auto Power On is Disabled. • CPU ID provides the manufacturer's identification code for the installed microprocessor. • CPU Information - CPU Speed indicates the processor speed at which your computer boots. Press the left- or right - Dell OptiPlex GX50 | User Guide - Page 55
-side bus (FSB). - Processor ID provides the manufacturer's identification code(s) for the installed drive and a tape drive attached to the floppy/tape drive interface cable, set Diskette Drive A to match the characteristics of the floppy drive. • Fastboot allows your computer to boot in 10 seconds - Dell OptiPlex GX50 | User Guide - Page 56
dell.com | support.dell.com - USB Controller enables or disables the onboard USB controller. The onboard USB controller is always enabled during the BIOS boot process. When set to On, the onboard USB controller remains enabled when control is passed to the operating system. When set to Off, the USB - Dell OptiPlex GX50 | User Guide - Page 57
an expansion slot. As part of the boot routine, the computer first checks for a primary hard drive controller card installed in an expansion slot. If no card is found, the computer enables the integrated EIDE interface to use IRQ14 and IRQ15. If a primary controller is detected on the expansion bus - Dell OptiPlex GX50 | User Guide - Page 58
. Set USB Emulation to Off if you are using a PS/2-compatible keyboard and mouse. NOTE: For Windows NT®, Off is the default setting. - Primary Video Controller: determines which video controller to use when the computer boots. When Auto is selected, the computer uses a video expansion card, if - Dell OptiPlex GX50 | User Guide - Page 59
to PCI devices unless a particular device, device driver, or operating system requires a specific IRQ line already in use by a PCI device. • Primary Drive n and Secondary Drive n Primary Drive n identifies drives attached to the primary EIDE interface connector (labeled "IDE1") on the system - Dell OptiPlex GX50 | User Guide - Page 60
www.dell.com | support.dell.com NOTE: Operating systems that bypass the computer BIOS may not obtain optimum hard drive performance. If You Have a Problem If the computer generates a drive error message the first time you boot your computer after you install an EIDE drive, your drive may not work - Dell OptiPlex GX50 | User Guide - Page 61
plug off its pins. To reenable the setting, carefully fit the plug onto the pins indicated. System-Board Jumper Settings Jumper Setting Description PSWD (default) Password features are enabled. jumpered Password features are disabled. unjumpered Advanced Features 59 - Dell OptiPlex GX50 | User Guide - Page 62
documentation and a software installation routine on its program floppy disks or CD(s). The software installation routine assists you in transferring the appropriate program files to your computer's hard drive. Installation instructions may provide details about how to configure your operating - Dell OptiPlex GX50 | User Guide - Page 63
SECTION 3 Installing Upgrades Computer Cover Expansion Cards Expansion Card Cage (Small Desktop Computer Only) Memory Microprocessor Front Panel Inserts Internal Drives Hard Drives Floppy Drives CD Drives Battery www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 64
dell.com | support.dell.com NOTE: On the small form-factor and small desktop computers, remove the stand before you open the computer cover. Computer Cover CAUTION: Before you open the computer cover, see "Safety Instructions computer. Small Form-Factor Computer Cover 1 3 2 62 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 65
1 Security cable slot 2 Padlock ring 3 Release buttons (one on each side) Small Desktop Computer 1 3 2 1 Security cable slot 2 Padlock ring 3 Release buttons (one on each side) Instal ling Upgr ades 63 - Dell OptiPlex GX50 | User Guide - Page 66
www.dell.com | support.dell.com Small Mini-Tower Computer 1 2 3 1 Security cable slot 2 they do not catch on the computer cover. Make sure cables are not routed over the drive cage-they will prevent the cover from closing properly. 2 Check to see that no tools or into place. 64 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 67
(MHz) Peripheral Component Interconnect (PCI) card. • In the small desktop computer, up to two 32-bit, 33-MHz PCI cards. • In the small mini-tower computer, up to four 32-bit, 33-MHz PCI cards. Expansion Card Types 1 2 1 Low-profile 32-bit PCI card 2 32-bit PCI card Instal ling Upgr ades 65 - Dell OptiPlex GX50 | User Guide - Page 68
board, verify that the standby power light on the system board has turned off. Installing an Expansion Card CAUTION: Before you perform this procedure, see "Safety Instructions." NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its - Dell OptiPlex GX50 | User Guide - Page 69
5 Press the lever on the expansion card retention arm and raise the retention arm. Small Form-Factor Computer 1 2 3 4 5 1 card-edge connector 2 expansion card 3 hinged lever 4 retention arm 5 expansion-card connector Instal ling Upgr ades 67 - Dell OptiPlex GX50 | User Guide - Page 70
www.dell.com | support.dell.com Small Desktop Computer 1 2 3 4 5 6 7 8 1 lever 2 retention arm 3 filler bracket 4 expansion card 5 card-edge connector 6 expansion-card connector 7 riser board 8 expansion-card cage 68 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 71
opening. Then continue with step 8. 7 If you are replacing an expansion card that is already installed in the computer, remove the expansion card. If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector. 8 Prepare the expansion - Dell OptiPlex GX50 | User Guide - Page 72
when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any expansion cards. Verify that the standby power light on the system board is off. To locate this light, see "System Board Components." 9 Place - Dell OptiPlex GX50 | User Guide - Page 73
of the following: • Tops of all expansion cards and filler brackets are flush with the alignment bar • Notch in the top of the card or filler bracket fits around the alignment guide Press the arm into place, securing the expansion card(s) in the computer. Retention Arm Closure 4 3 1 2 Instal - Dell OptiPlex GX50 | User Guide - Page 74
www.dell.com | support.dell.com 1 Filler bracket 2 Alignment guide 3 Alignment bar 4 Retention arm 11 If you have a small desktop computer, replace the expansion-card cage. 12 Connect any cables that should be attached to the card. See the documentation for the card for information about the card's - Dell OptiPlex GX50 | User Guide - Page 75
power light on the system board has turned off. To locate this light, see "System Board Components." 1 Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds. 2 Open the computer cover. 3 In the small desktop computer, remove the expansion-card - Dell OptiPlex GX50 | User Guide - Page 76
the network cable to the integrated connector on the I/O panel (see "I/O Panel-Small Form-Factor, Desktop, and MiniTower Computers"). Expansion Card Cage (Small Desktop Computer Only) Removing the Expansion-Card Cage CAUTION: Before you perform this procedure, see "Safety Instructions." 1 Open - Dell OptiPlex GX50 | User Guide - Page 77
from the computer. 3 Gently pull on the handle and lift the expansion-card cage up and away from the computer. Expansion-Card Cage Removal 1 1 Expansion-card cage Replacing the Expansion-Card Cage 1 Align the slots in the side of the expansion-card cage with the tabs on the side of the computer, and - Dell OptiPlex GX50 | User Guide - Page 78
board (DIMMs must be non-error checking and correction [nonECC]). When you add memory, you may install DIMMs in either socket. For optimum operation, Dell recommends that you install a DIMM in socket A first (closest to the processor) before installing a DIMM in socket B. 76 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 79
and any devices, disconnect them from their electrical outlets, and then wait at least 5 seconds before you open the computer cover. Also, before you upgrade memory, see the other precautions in "Safety Instructions." 1 Open the computer cover. 2 If necessary, remove any DIMMs that occupy sockets in - Dell OptiPlex GX50 | User Guide - Page 80
www.dell.com | support.dell.com DIMM Installation 3 2 1 1 Socket 2 Securing clip 3 Slot 4 Close the computer cover, reset the chassis intrusion detector. The computer detects that the new memory does not match the existing configuration information and generates the following message: 78 Instal ling - Dell OptiPlex GX50 | User Guide - Page 81
has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 8 When the System Memory total is correct, press to exit system setup. 9 Run the Dell Diagnostics to verify that the DIMMs are operating properly. Removing - Dell OptiPlex GX50 | User Guide - Page 82
www.dell.com | support.dell.com DIMM Removal 2 1 NOTE: Dell recommends that only a technically knowledgeable person perform the at least 5 seconds before you open the computer cover. Also, before you upgrade the microprocessor, see the other precautions in "Safety Instructions." 1 Turn off - Dell OptiPlex GX50 | User Guide - Page 83
Air flow Shr oud Removal-Small Mini-Tower Computer 1 1 Anchor tabs 4 Remove the cooling fan/heat sink assembly. a Remove the memory module closest to the heat sink assembly. b Pull down on the toggle clip lever until you can unhook the ends of the clip from the - Dell OptiPlex GX50 | User Guide - Page 84
www.dell.com | support.dell.com Microprocessor Heat Sink Removal 1 2 1 ZIF socket tab 2 Toggle lever 5 Remove the microprocessor chip from the socket. NOTICE: Be careful not socket release lever straight up until the chip is released, and then remove the chip from the socket. 82 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 85
damage the microprocessor. 6 Unpack the new microprocessor. If any of the pins on the chip appear to be bent, see "Getting Help" for instructions on obtaining technical assistance. 7 Align the pin-1 corner of the microprocessor chip with the pin-1 corner of the microprocessor socket. NOTE: You must - Dell OptiPlex GX50 | User Guide - Page 86
www.dell.com | support.dell.com The pin-1 corner of the microprocessor is the beveled corner. The holes on all sides of the socket. Be careful not to bend the pins. c Set the chip lightly in the socket and make sure all pins are headed into the correct holes. Because your computer uses a - Dell OptiPlex GX50 | User Guide - Page 87
, and turn them on. As the computer boots, it detects the presence of the new microprocessor the installed microprocessor. 13 Run the Dell Diagnostics to verify that the new microprocessor Removing Front Panel Inserts-Small Form-Factor and Small Desktop Computers 1 Open the computer cover. 2 Facing - Dell OptiPlex GX50 | User Guide - Page 88
www.dell.com | support.dell.com Front Panel Cover Removal-Small Form-Factor Computer Front Panel Insert Removal-Small Form-Factor Computer 86 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 89
Front Panel Cover Removal-Small Desktop Computer Front Panel Insert Removal-Small Desktop Computer Instal ling Upgr ades 87 - Dell OptiPlex GX50 | User Guide - Page 90
www.dell.com | support.dell.com 3 Press on the insert until it pops free of the front panel cover. Removing Front Panel Inserts-Small Mini-Tower Computer 1 Open the computer cover to a 45-degree angle and disconnect the CD drive data cable. 2 Open the cover to a 90-degree angle and press on the - Dell OptiPlex GX50 | User Guide - Page 91
may support the following internal drives: • Small form-factor: one enhanced integrated drive electronics (IDE) hard drive; one floppy or optional Zip drive; and one optional CD drive. • Small desktop: one enhanced IDE hard drive; one floppy or optional Zip drive; and one optional CD drive. • Small - Dell OptiPlex GX50 | User Guide - Page 92
www.dell.com | support.dell.com Small Form-Factor Computer 1 2 3 1 CD drive 2 Floppy drive 3 Hard drive 90 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 93
Small Desktop Computer 1 2 3 1 CD drive 2 Floppy drive 3 Hard drive Instal ling Upgr ades 91 - Dell OptiPlex GX50 | User Guide - Page 94
www.dell.com | support.dell.com Small Mini-Tower Computer 2 1 3 1 CD drive(s) 2 Floppy drive(s) 3 Hard drive(s) IDE Drive Addressing All IDE master or boot device (drive 0), and the device attached to the middle connector on the interface cable is the slave device (drive 1). 92 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 95
board, your computer supports up to two IDE devices. IDE hard drives should be connected to the IDE interface connector labeled "IDE1." (Always connect CD drives to the IDE interface connector labeled "IDE2.") Connecting Drives When you install a drive, you connect two cables-a DC power cable and an - Dell OptiPlex GX50 | User Guide - Page 96
www.dell.com | support.dell.com Drive Interface Connectors 1 2 3 1 Header connector 2 Colored stripe on the cable 3 Interface cable When you attach the interface cable to a drive, be sure to match the colored stripe on the cable to pin 1 of the drive's interface connector. For the location of pin 1 - Dell OptiPlex GX50 | User Guide - Page 97
any devices, disconnect them from electrical outlets, and then wait at least 5 seconds before you open the computer cover. Also, before you install a drive, see the other precautions in "Safety Instructions." 1 If you are replacing a hard drive that contains data you want to keep, be sure to make - Dell OptiPlex GX50 | User Guide - Page 98
www.dell.com | support.dell.com Hard-Drive Shroud Removal Detaching Hard Drive Cables 1 Disconnect the power cable and hard drive cable from the drive. 96 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 99
Small Form-Factor Computer 1 2 1 Power cable 2 Hard drive cable Instal ling Upgr ades 97 - Dell OptiPlex GX50 | User Guide - Page 100
www.dell.com | support.dell.com Small Desktop Computer 1 2 1 Hard drive cable 2 Power cable 98 Instal ling Upgrades - Dell OptiPlex GX50 | User Guide - Page 101
Small Mini-Tower Computer 1 2 1 Power cable 2 Hard drive cable 2 On the small form-factor computer, if the computer has the combination data cable, disconnect the combination data cable from the floppy drive and interface (IDE2) connectors on the system board (see the small form-factor computer - Dell OptiPlex GX50 | User Guide - Page 102
www.dell.com | support.dell.com Small Form-Factor Computer 1 2 1 Notch in drive rail 2 Tabs (2) 2 For the small desktop and small mini-tower computers, press in on the tabs on each side of the drive and slide the drive up and out. 100 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 103
Small Desktop Computer 1 2 1 Tabs (2) 2 Hard drive Small Mini-Tower Computer 1 2 Ins ta l l i n g U p gr a d e s 101 - Dell OptiPlex GX50 | User Guide - Page 104
www.dell.com | support.dell.com 1 Tabs (2) 2 Hard drive Installing a Hard Drive CAUTION: To avoid the possibility of electric shock, turn off the computer and any devices, disconnect them from electrical outlets, and then wait 10 to 20 seconds before you open the computer cover. Also, before you - Dell OptiPlex GX50 | User Guide - Page 105
Hard Drive Bracket Rails 1 2 3 1 Drive 2 Bracket rails (2) 3 Screws (4) 4 Install the hard drive into the computer by gently sliding the drive into place until you hear it securely click. Reattaching Hard Drive Cables 1 Connect the power cable and hard-drive data cable to the drive. Ins ta l l i n g - Dell OptiPlex GX50 | User Guide - Page 106
www.dell.com | support.dell.com Small Form-Factor Computer 1 2 3 1 Power cable 2 IDE cable 3 IDE1 connector 104 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 107
Small Desktop Computer 1 2 3 1 Power cable 2 IDE cable 3 IDE1 connector Ins ta l l i n g U p gr a d e s 105 - Dell OptiPlex GX50 | User Guide - Page 108
www.dell.com | support.dell.com Small Mini-Tower Computer 1 2 3 1 Power cable 2 IDE cable 3 IDE1 connector 2 Check all connectors to be certain that they are properly cabled and firmly seated. NOTICE: To avoid possible damage to the computer, you must match the colored stripe on the hard drive data - Dell OptiPlex GX50 | User Guide - Page 109
. 10 Test the hard drive by running the Dell Diagnostics. 11 If the drive you just installed is the primary drive, install your operating system on the hard drive. For instructions, refer to the documentation that came with your operating system. Adding a Second Hard Drive - Small Mini-Tower - Dell OptiPlex GX50 | User Guide - Page 110
www.dell.com | support.dell.com 6 Remove the first hard drive from the upper bay and install it in the lower bay. a Disconnect the power cable and the data cable from the back of the first hard drive. b Press in the two green rail tabs and pull the first hard drive out of the upper bay. c Gently - Dell OptiPlex GX50 | User Guide - Page 111
NOTICE: Match the colored strip on the cable with pin 1 on the drive. Locate the extra connector on the drive cable that is attached to you first hard drive and attach the connector to the second hard drive. Floppy Drives CAUTION: To avoid the possibility of electric shock, turn off the computer and - Dell OptiPlex GX50 | User Guide - Page 112
www.dell.com | support.dell.com Small Form-Factor Computer 1 2 3 4 1 Floppy drive cable 2 Tab 3 Interposer board 4 System board floppy drive connector (DSKT) b To release the cable from the connector, slide the lever until it is fully extended and then lift the cable away. 110 Ins - Dell OptiPlex GX50 | User Guide - Page 113
1 Floppy drive cable 2 Lever 1 2 Ins ta l l i n g U p gr a d e s 111 - Dell OptiPlex GX50 | User Guide - Page 114
www.dell.com | support.dell.com Small Desktop Computer 1 2 3 1 Power cable 2 Floppy drive cable 3 Floppy drive connector 112 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 115
Small Mini-Tower Computer 1 2 3 1 Power cable 2 Floppy drive cable 3 Floppy drive connector Removing a Floppy Drive 1 On the small form-factor computer, remove the floppy drive from its sled by pulling the sled tab out while pushing the drive up and then sliding the drive out of the sled. Ins ta l l - Dell OptiPlex GX50 | User Guide - Page 116
www.dell.com | support.dell.com Small Form-Factor Computer 1 2 1 Sled tab 2 Sled 2 On the small desktop and small mini-tower computers, press inward on the two tabs on the sides of the drive bay to disengage the drive from the computer. 3 Slide the drive upward and remove it from the computer. 114 - Dell OptiPlex GX50 | User Guide - Page 117
Small Desktop Computer Small Mini-Tower Computer Ins ta l l i n g U p gr a d e s 115 - Dell OptiPlex GX50 | User Guide - Page 118
www.dell.com | support.dell.com Installing a Floppy Drive and Reattaching Cables Small Form-Factor Computer 1 Snap the replacement floppy drive into the sled and ensure that it is secure in the sled. 2 Gently slide the floppy drive into the computer until the tabs securely click into position. 3 - Dell OptiPlex GX50 | User Guide - Page 119
1 2 3 4 1 Connector notch 2 Interposer board alignment hole 3 Floppy drive cable 4 Lever 6 Check all cable connections, and fold cables out of the outlets, and turn them on. 8 Enter system setup and update the appropriate Diskette Drive A option to reflect the size and capacity of your new floppy - Dell OptiPlex GX50 | User Guide - Page 120
www.dell.com | support.dell.com 9 Verify that your computer works correctly by running the Dell Diagnostics. Small Desktop and Small Mini-Tower Computers 1 If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure - Dell OptiPlex GX50 | User Guide - Page 121
Small Desktop Computer 1 2 3 1 Power cable 2 Floppy drive cable 3 Floppy drive connector Ins ta l l i n g U p gr a d e s 119 - Dell OptiPlex GX50 | User Guide - Page 122
.dell.com | support.dell.com Small Mini-Tower Computer 1 2 3 1 Power cable 2 Floppy drive cable 3 Floppy drive and update the appropriate Diskette Drive A option to reflect the size and capacity of your new floppy drive. 7 Verify that your computer works correctly by running the Dell Diagnostics - Dell OptiPlex GX50 | User Guide - Page 123
drive. For instructions on configuring the cable select setting, see the documentation that accompanied the drive. 3 Open the computer cover. 4 If you are replacing a drive, disconnect the power and interface cables from the back of the drive before you remove the drive. Detaching CD Drive Cables - Dell OptiPlex GX50 | User Guide - Page 124
www.dell.com | support.dell.com Interposer Board Removal 1 1 Interposer board 122 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 125
2 On the small desktop and small mini-tower computers, remove the data, power, and audio cables from the drive. Small Desktop Computer 2 1 3 4 1 Power cable 2 Audio cable 3 CD drive cable 4 CD drive connector Ins ta l l i n g U p gr a d e s 123 - Dell OptiPlex GX50 | User Guide - Page 126
www.dell.com | support.dell.com Small Mini-Tower Computer 1 2 3 4 1 Power cable 2 Audio cable 3 CD drive cable 4 CD drive connector 124 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 127
Removing a CD Drive 1 Press inward on the two tabs on the sides of the drive to disengage the drive from the computer. 2 Slide the drive upward and remove it from the computer. Small Form-Factor Computer Ins ta l l i n g U p gr a d e s 125 - Dell OptiPlex GX50 | User Guide - Page 128
www.dell.com | support.dell.com Small Desktop Computer Small Mini-Tower Computer 126 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 129
the inside of the cover. If a set of rails is not attached to the inside of the cover, contact Dell. CD Drive Bracket Rails 1 2 3 1 Drive 2 Bracket rails (2) 3 Screws (4) 3 Gently slide the drive into place until the tabs securely click into position. 4 On the small form-factor computer, connect the - Dell OptiPlex GX50 | User Guide - Page 130
www.dell.com | support.dell.com Interposer Board Connection-Small Form-Factor Computer 1 1 Interposer board 5 Connect the drive, power, and audio cables to the drive. 128 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 131
Small Desktop Computer 2 1 3 4 1 Power cable 2 Audio cable 3 CD drive cable 4 CD drive connector Ins ta l l i n g U p gr a d e s 129 - Dell OptiPlex GX50 | User Guide - Page 132
www.dell.com | support.dell.com Small Mini-Tower Computer 1 2 3 4 1 Power cable 2 Audio cable 3 CD drive cable 4 CD drive connector 6 If you are installing a drive that has its own controller card, install the controller card in an expansion card slot. 130 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 133
the computer, turn it on, and enter system setup. If the date and time are not correct in system setup, replace your battery. NOTE: Problems may arise if two expansion cards are trying to use the same resources: memory, I/O addresses, and IRQs. To avoid this type of conflict, see "Interrupt - Dell OptiPlex GX50 | User Guide - Page 134
www.dell.com | support.dell.com You can operate your computer without a battery; however, only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. Replacing the Battery To replace the battery, perform the following - Dell OptiPlex GX50 | User Guide - Page 135
it unplugged for at least 10 minutes. 8 After 10 minutes, plug in the computer, turn it on, and enter system setup. If the time and date are still incorrect, see "Getting Help" for instructions on obtaining technical assistance. Ins ta l l i n g U p gr a d e s 133 - Dell OptiPlex GX50 | User Guide - Page 136
www.dell.com | support.dell.com 134 Ins ta l l i n g Up g r a d es - Dell OptiPlex GX50 | User Guide - Page 137
SECTION 4 Microsoft® Windows® XP Features Overview New User Interface Files and Settings Transfer Wizard Application and Device Compatibility System Restore User Accounts and Fast User Switching Home and Small Office Networking Internet Connection Firewall www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 138
better support for portable computers. Key new Windows XP features include: • An improved desktop and user interface • Files and Settings Transfer Wizard • Application program compatibility enhancements • System Restore • Fast User Switching* • Expanded home and small office networking functions - Dell OptiPlex GX50 | User Guide - Page 139
. Click User and System Guides for information on using your Dell™ computer, including installed hardware devices and software. New User Interface Windows XP features a redesigned user interface with a new visual style, a less cluttered desktop, and built-in desktop cleanup features. Window layout - Dell OptiPlex GX50 | User Guide - Page 140
www.dell.com | support.dell.com 1 Right-click the empty area on the task bar. 2 Click Properties. 3 Click the Start Menu tab. 4 Select Classic Start Menu and click OK. If you prefer the classic window and button appearance, perform the following steps: 1 Right-click anywhere on the main desktop - Dell OptiPlex GX50 | User Guide - Page 141
wizard. The shortcuts are moved to the folder C:\Desktop Icons. To access desktop icons removed by Windows XP, click the Start button, and then click Dell Solution Center. Taskbar Grouping The Windows taskbar is a row of buttons that typically displays across the bottom of the screen. The taskbar - Dell OptiPlex GX50 | User Guide - Page 142
New Computer, and then click Next>. 4 The Do you have a Windows XP CD? screen appears. The Files and Settings Transfer Wizard guides you through the steps necessary to transfer user settings, personal files, or both to the new computer. If a CD drive is not available, the wizard allows you to create - Dell OptiPlex GX50 | User Guide - Page 143
hardware devices designed to operate on earlier Windows operating systems, contact the manufacturer of the product for information or updates for Windows XP. Windows XP run with compatibility settings: from a list, available on a CD, or manually located. Then click Next>. NOTE: The time required to - Dell OptiPlex GX50 | User Guide - Page 144
Restore The System Restore feature of Windows XP provides the capability to restore the operating system, in the event of a problem, to a previous state without losing personal data files (such as Word documents, drawings, or email). System Restore actively monitors system file changes and some - Dell OptiPlex GX50 | User Guide - Page 145
designed for Windows XP. You may wish to create a manual restore point before attempting to install an older program. NOTE: System Restore does not revert user data or document files, so restoring does not cause loss of work, mail, or browsing history and favorites. NOTE: Dell recommends that - Dell OptiPlex GX50 | User Guide - Page 146
available in Windows XP Professional) performs a backup recovery, System Restore creates a restore point. • Unsigned driver installation - The INF installer of Windows detects unsigned device-driver installations. Drivers that are signed (electronically certified by the device manufacturer) do not - Dell OptiPlex GX50 | User Guide - Page 147
Undo Complete screen appears. 4 Click OK. Driver Rollback Windows XP device Driver Rollback can replace a device driver with the previously installed version. When you install a new device driver that causes system instability, use Driver Rollback to reinstall the previous drivers. In the event that - Dell OptiPlex GX50 | User Guide - Page 148
and Fast User Switching Microsoft Windows XP includes a new feature that provides multiuser access to a single computer. Fast User Switching, which is available in both the Home and Professional editions, allows users to access the computer with their specific settings, including the desktop and - Dell OptiPlex GX50 | User Guide - Page 149
the second user is logged on. On computers with limited memory, this can cause the entire computer to run slowly. Fast User Switching is off by default on computers with less than 128 megabytes (MB) of random-access memory (RAM). Fast User Switching is unavailable if the computer has Windows XP - Dell OptiPlex GX50 | User Guide - Page 150
www.dell.com | support.dell.com How to Turn Off Fast User Switching You must have a computer administrator account on the computer to turn off Fast User Switching. (For information on types of accounts, see "How to Add Users.") To disable Fast User Switching, perform the following steps: 1 Click - Dell OptiPlex GX50 | User Guide - Page 151
User Switching Welcome screen. Home and Small Office Networking The Network Setup Wizard includes a checklist and steps to guide you through the process of sharing resources, such as files, printers, or an Internet connection, between computers in a home or small office. In Windows XP, Microsoft - Dell OptiPlex GX50 | User Guide - Page 152
an integrated firewall in Windows XP to provide immediate protection from outside access attempts. When enabled, the Internet Connection Firewall provides basic protection suitable for most home and small office users. The firewall is automatically enabled when you run the Network Setup Wizard. When - Dell OptiPlex GX50 | User Guide - Page 153
access requests to a specific port on the firewall (such as port 80, the Web server port) to be automatically redirected to another computer on the local network. This capability allows a Web server on a home network to be protected by an edge firewall. M i c r o so f t ® W i n d o ws ® XP Fe a tu - Dell OptiPlex GX50 | User Guide - Page 154
www.dell.com | support.dell.com 152 Micros of t ® Window s® X P Feat ures - Dell OptiPlex GX50 | User Guide - Page 155
SECTION 5 Te c h n i c a l Specifications Processor Memory Computer Information Graphics (Optional) and Video Audio Expansion Bus Drives Ports Key Combinations Controls and Lights Power Physical Environmental www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 156
bus width 32 bits Direct memory access (DMA) 7 channels Interrupts 15 Computer BIOS Desktop Management Interface (DMI) 2.0sand system management BIOS 2.3-compliant BIOS in 4-megabit (Mb) flash chip Computer clock Network interface controller 66 or 100 MHz (matches processor bus speed) 3Com - Dell OptiPlex GX50 | User Guide - Page 157
Graphics accelerator Embedded Intel Dynamic Video Memory Technology (DVMT) Graphics memory Dynamically assigned from computer memory Video resolutions (display supports some or all of these resolutions) 640 x 480 pixels; 85 hertz (Hz) max refresh rate with 16.7 million colors 800 x 600 pixels; - Dell OptiPlex GX50 | User Guide - Page 158
120 pins PCI expansion-card connector data 32 bits width (maximum) Drives Internally accessible bays: Small form-factor chassis one bay for a 1-inch-high integrated drive electronics (IDE) hard drive Small desktop chassis one bay for a 1-inch-high IDE hard drive Small mini-tower computer - Dell OptiPlex GX50 | User Guide - Page 159
Serial Bus (USB) two USB-compliant connectors on the back I/O panel; two on the front panel Internally accessible: Primary IDE hard drive 40-pin connector on PCI local bus Secondary IDE hard drive 40-pin connector on PCI local bus Floppy drive 34-pin connector CD drive audio interface - Dell OptiPlex GX50 | User Guide - Page 160
orange light network adapter connector) for 100-Mb operation Activity light (on integrated network adapter connector) yellow light Diagnostic lights four yellow and/or green lights on back of computer (see "I/O Panel-Small Form-Factor, Desktop, and Mini-Tower Computers") Auxiliary power light - Dell OptiPlex GX50 | User Guide - Page 161
Weight Small mini-tower computer: Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage 9.9 kg (22 lbs) 42.5 cm (16.7 inches) 18.1 cm (7.1 inches) 44.7 cm (17.6 - Dell OptiPlex GX50 | User Guide - Page 162
www.dell.com | support.dell.com 160 Te c h n ic a l Sp e c if ic a tio n s - Dell OptiPlex GX50 | User Guide - Page 163
SECTION 6 Solving Problems Finding Solutions Dell Diagnostics Messages and Codes Software Problems BIOS Recovery Utility www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 164
Instructions." Take the problem-solving action listed in the following table for the component or equipment that is malfunctioning. Power light does not light See "Power Problems" Monitor power light does not light See "Video and Monitor Problems" No sound See "Sound and Speaker Problems - Dell OptiPlex GX50 | User Guide - Page 165
computer. Does the power light on the front of the computer light up? Yes. The problem is resolved. No. The computer may be defective. Contact Dell for technical assistance. Video and Monitor Problems Basic Checks: • If the monitor power light does not light, check the power connection. • If the - Dell OptiPlex GX50 | User Guide - Page 166
to step 3. 3 Turn off nearby fans, lights, lamps, or other electrical devices. Is the monitor readable? Yes. One or more of those devices was causing interference. The problem is resolved. No. Go to step 4. 4 Enter system setup and make sure that Primary Video Controller under the Integrated Devices - Dell OptiPlex GX50 | User Guide - Page 167
to initialize its components, and then adjust the monitor's brightness and contrast controls. Is the monitor readable? Yes. The original monitor is defective. The problem is resolved. No. Contact Dell for technical assistance. Sound and Speaker Problems Basic Checks: • If using external speakers - Dell OptiPlex GX50 | User Guide - Page 168
support.dell.com 1 Turn off nearby fans, lights, lamps, or other electrical devices. Are the external speakers functioning properly? Yes. One or more of those electrical devices was causing interference. The problem is resolved. No. Go to step 2. 2 Enter system setup and make sure that Sound under - Dell OptiPlex GX50 | User Guide - Page 169
Dell, contact Dell for technical assistance. If you did not, take it to an authorized service center for repair. 3 Try to print again. Does the print operation complete successfully? Yes. The problem is resolved. No. Contact Dell COM port settings • Lack of drivers Basic Checks: • Disconnect the - Dell OptiPlex GX50 | User Guide - Page 170
www.dell.com | support.dell.com • Test the electrical outlet. Verify that the device is connected 3. No. Contact Dell for technical assistance. 3 If the problem is confined to a particular application program, see the application program's documentation for specific port configuration requirements. - Dell OptiPlex GX50 | User Guide - Page 171
need a new device. Contact Dell for technical assistance. No. Contact Dell for technical assistance. Mouse Problems Basic Checks: • Disconnect the the computer. • Reinstall the mouse driver for your operating system. • Restart the computer. If the problem still exists after you complete the basic - Dell OptiPlex GX50 | User Guide - Page 172
dell.com | support.dell.com No. Contact Dell for technical assistance. 3 Turn off the computer, connect another mouse to the computer, and then turn the computer on. If you do not have another mouse, contact Dell problem is resolved. No. Contact Dell for technical assistance. Keyboard Problems - Dell OptiPlex GX50 | User Guide - Page 173
is defective. The problem is resolved. No. Contact Dell for technical assistance. Floppy Drive Problems During the power-on self-test (POST), the computer checks the floppy drive, comparing its characteristics with the computer configuration information. The floppy-drive access light blinks as the - Dell OptiPlex GX50 | User Guide - Page 174
www.dell.com | support.dell.com • If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a hardware malfunction. Contact Dell for technical assistance. • When you turn on the computer, you can hear drive activity during the boot routine. If your computer does - Dell OptiPlex GX50 | User Guide - Page 175
be a hardware malfunction. Contact Dell for technical assistance. • When you turn on the computer, you can hear drive activity during the boot routine. If your computer does not boot, contact Dell for technical assistance. • Test the hard drive by using one of the following methods: - For Windows XP - Dell OptiPlex GX50 | User Guide - Page 176
. Proceed to step 2. 2 Test the hard drive by using one of the following methods: • For Windows XP, run the chkdsk utility by following these steps: Click the Start button, select Shutdown, and then click Restart the Computer. At the C: prompt, type: CD\Windows\Command and press . Type chkdsk - Dell OptiPlex GX50 | User Guide - Page 177
the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on. Does the hard drive activity light blink during the boot routine? Yes. Go to the next question. No. The system board may be faulty. Contact Dell for technical assistance. S o lv ing Pr o ble m s 175 - Dell OptiPlex GX50 | User Guide - Page 178
the problem by performing the action described in the table, then contact Dell for technical assistance. No. Go to the next question. Is this the primary hard drive that contains the operating system? Yes. Go to the next question. No. Contact Dell for technical assistance. Does the drive boot the - Dell OptiPlex GX50 | User Guide - Page 179
or not at all, the problem could be a faulty connection, a conflict with software or other hardware, or a faulty expansion card. Fill out the Diagnostics Checklist as you perform the following steps. CAUTION: Before you perform this procedure, see "Safety Instructions." 1 Turn off the computer and - Dell OptiPlex GX50 | User Guide - Page 180
devices, disconnect them from their electrical outlets, wait at least 5 seconds, and then open the computer cover. 6 Remove all expansion cards except the video card. NOTE: If your primary hard drive is connected to a drive controller card and not one of the system board EIDE connectors, leave the - Dell OptiPlex GX50 | User Guide - Page 181
outlets, wait at least 5 seconds, and then open the computer cover. 6 Reinstall all expansion cards. 7 Close the computer cover, reconnect the computer and devices to their electrical outlets, and turn them on. NOTE: If your primary hard drive is connected to a drive controller card and not one of - Dell OptiPlex GX50 | User Guide - Page 182
the same computer resources when those resources cannot be shared between the devices. Symptoms: • Computer hangs or locks up, particularly while using a specific device. • Memory parity errors occur on parity-enabled computers. • Noise or other problems from sound cards. • Unintelligible characters - Dell OptiPlex GX50 | User Guide - Page 183
at maximum performance. • Errors and crashes of applications for no apparent reason. • Nothing displays on the video monitor. To resolve hardware conflicts, remove any newly added hardware and contact the hardware manufacturer. Also see your operating system documentation. Computer Memory Problems - Dell OptiPlex GX50 | User Guide - Page 184
installed in the computer? Yes. The memory module(s) were defective. The problem is resolved. No. Contact Dell for technical assistance. System Board Problems A system board problem can result from a defective system board component, a faulty power supply, or a defective component connected to the - Dell OptiPlex GX50 | User Guide - Page 185
? Yes. The problem is resolved. No. Contact Dell for technical assistance. Resetting a Damaged System Board If the computer cannot boot and you have exhausted all other troubleshooting options, perform the following steps. CAUTION: Before you perform this procedure, see "Safety Instructions." 1 Turn - Dell OptiPlex GX50 | User Guide - Page 186
www.dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, run the Dell Diagnostics before you call Dell for technical assistance. The Dell Diagnostics tests check your computer's hardware without additional equipment and - Dell OptiPlex GX50 | User Guide - Page 187
Enter system setup. 3 Change the Boot Sequence to use the CD drive as the first device in the boot sequence. NOTE: Write down your current boot sequence in case you want to restore it after running the Dell Diagnostics. 4 Insert the Dell ResourceCD into the CD drive. 5 Press to exit system - Dell OptiPlex GX50 | User Guide - Page 188
to perform: • To perform a quick check of your computer or a specific device, select Quick Tests from the Test All Devices or Test One Device option. Quick Tests runs only the tests that run fast and do not require user interaction. Dell recommends that you choose Quick Tests first to increase the - Dell OptiPlex GX50 | User Guide - Page 189
10 Remove the ResourceCD from the CD drive when you have finished running the Dell Diagnostics. 11 Enter system setup and change the Boot Sequence to your original configuration. Advanced Testing When you select Advanced Testing from the Diagnostics Menu, the following screen appears: Advanced - Dell OptiPlex GX50 | User Guide - Page 190
dell.com | support.dell. Parallel Ports tests. NOTE: The options displayed on your screen should reflect the hardware configuration of your computer. Information in the gives instructions on how to use them Keys Explains the functions of all keystrokes that can be used in the Dell Diagnostics - Dell OptiPlex GX50 | User Guide - Page 191
Messages Message Cause Action Address mark not found The basic input/output system (BIOS) found a faulty disk sector or could not find a particular disk sector. See "Floppy Drive Problems," "Hard Drive Problems." Alert! Previous attempts at booting this system have failed at checkpoint [nnnn - Dell OptiPlex GX50 | User Guide - Page 192
or "Hard Drive Problems." Data error The floppy or hard drive cannot read the data. Run the chkdsk utility in the Microsoft Windows operating system to check the file structure of the floppy or hard drive. See your operating system documentation for more information. Decreasing available memory - Dell OptiPlex GX50 | User Guide - Page 193
specific information-for example, PRINTER OUT OF PAPER. Respond by taking the appropriate action. Hard disk configuration error Hard disk controller failure The hard drive failed initialization. The hard drive failed initialization. Hard disk failure See "Floppy Drive Problems" or "Hard Drive - Dell OptiPlex GX50 | User Guide - Page 194
| support.dell.com Message Keyboard clock line failure Keyboard controller failure Cause A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be faulty. Action See "Keyboard Problems." Keyboard data line failure Keyboard failure Keyboard stuck key failure Memory - Dell OptiPlex GX50 | User Guide - Page 195
Help" for does not match the instructions on obtaining memory installed in the technical assistance. computer. The memory test was not Rerun the memory test. completed. The computer cannot find Enter system setup, check the floppy or hard drive. the computer configuration information for the - Dell OptiPlex GX50 | User Guide - Page 196
www.dell.com | support.dell.com Message Cause Action No boot sector on hard-disk drive The computer Enter system setup, check configuration information the computer in system setup may be configuration information incorrect, or the operating for the hard drive, and if system may be - Dell OptiPlex GX50 | User Guide - Page 197
a specific drive, try another floppy in track on the floppy or hard the drive. drive. A chip on the system board Run the System Board might be malfunctioning. Devices tests in the Dell Diagnostics. The battery may be dead. Enter system setup and correct the date or time. If the problem persists - Dell OptiPlex GX50 | User Guide - Page 198
| support.dell.com Message Cause Action WARNING: Dell's Power-on self-test (POST) Once your computer Disk Monitoring has queried the enhanced finishes booting, System has integrated drive immediately back up your detected that electronics (EIDE) drive data and replace your hard drive - Dell OptiPlex GX50 | User Guide - Page 199
System Board Devices tests in the Dell Diagnostics, if possible. 1-3 Video Memory Test Run the VESA/VGA Interface tests in failure the Dell Diagnostics. 1-3-1 DIMMs not being through properly identified or 2-4-4 used See "Computer Memory Problems." 3-1-1 Slave DMA register failure Run the - Dell OptiPlex GX50 | User Guide - Page 200
, see "Getting Help" for instructions on obtaining technical assistance. NVRAM power loss Run the System Board Devices tests in the Dell Diagnostics, if possible. NVRAM configuration Run the System Board Devices tests in the Dell Diagnostics, if possible. Video Memory Test failure Run the VESA - Dell OptiPlex GX50 | User Guide - Page 201
Checklist found in "Getting Help." Also see "Getting Help" for instructions on obtaining technical assistance. Diagnostic Lights Should your computer fail to operate, lights on the front panel and back panel of the computer provide diagnostic codes that can help you troubleshoot a computer problem - Dell OptiPlex GX50 | User Guide - Page 202
detected while the BIOS was executing. See the previous table for instructions on diagnosing the beep code. Solid green power light with The monitor or the no beep code and no video graphics card may be during POST faulty. See "Video and Monitor Problems" If the monitor is operating properly - Dell OptiPlex GX50 | User Guide - Page 203
test failed or why the computer stopped responding. These lights indicate problems encountered during POST only, not during normal operation. CAUTION: Before servicing any components inside your computer, see "Safety Instructions." The light patterns described in the following table can help you - Dell OptiPlex GX50 | User Guide - Page 204
have a video card, failure or bad on-board reseat it and restart the video computer to retest. If you have video integrated, you must replace the system board. Possible floppy or hard Reseat all power and data drive failure cables, and restart the computer to retest. Possible USB failure - Dell OptiPlex GX50 | User Guide - Page 205
software manufacturer for detailed troubleshooting information on a particular application program. • Ensure that you have not made an error while entering data. • Make sure that problems are not caused by a virus - Use a virusscanning application program to check the floppy disks or CDs. • Verify - Dell OptiPlex GX50 | User Guide - Page 206
may be related to a software problem. • Ensure that the use of terminate-and-stay-resident (TSR) programs has not resulted in a memory conflict. • Remove or confirm the possibility of a program conflict by rebooting your computer. • Make sure that a hardware conflict does not exist between devices - Dell OptiPlex GX50 | User Guide - Page 207
of video mode or monitor. In such cases, you may have to develop an alternative method of running that particular program- the creation of a boot file made especially for that program, for example. Call the support service for the software you are using to help you with this problem. Memory-Resident - Dell OptiPlex GX50 | User Guide - Page 208
network card to an address block in the range of CC000h through D0000h. To reassign the expansion card's address block, refer to the documentation for the card. Interrupt Assignment Conflicts Problems tape drive controller Used by the parallel port Used by the real-time clock (RTC) Used by the video - Dell OptiPlex GX50 | User Guide - Page 209
, perform the following steps: 1 Disconnect the computer from its power source. 2 Go to another working computer, and download the BIOS flash executable utility for the computer from the File Library located on Dell's support.dell.com website. 3 On the working computer, go to an MS-DOS prompt and - Dell OptiPlex GX50 | User Guide - Page 210
www.dell.com | support.dell.com 208 So lv ing Pr o ble m s - Dell OptiPlex GX50 | User Guide - Page 211
SECTION 7 Getting Help Help Overview Dell Contact Numbers www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 212
procedures in "Solving Problems." 2 Run the Dell Diagnostics. 3 Make a copy of the Diagnostics Checklist, and fill it out. 4 Use Dell's extensive suite of online services available at the Dell | Support website (support.dell.com) for help with installation and troubleshooting procedures. For more - Dell OptiPlex GX50 | User Guide - Page 213
/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service [email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) • Electronic Quote Service [email protected] [email protected] (for Asian/Pacific - Dell OptiPlex GX50 | User Guide - Page 214
prompts you for the information needed to locate and report on your order. For the telephone number to call, see "Dell Contact Numbers." Technical Support Service Dell's industry-leading hardware technical-support service is available 24 hours a day, seven days a week, to answer your questions about - Dell OptiPlex GX50 | User Guide - Page 215
Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4 Include any accessories that belong with the item(s) being returned (such as power cables, software floppy disks, and guides) if the return is for credit. 5 Pack the equipment to be returned in the - Dell OptiPlex GX50 | User Guide - Page 216
keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Make sure that the system documentation is available. CAUTION: Before servicing any components inside your computer, see "Safety Instructions." 214 Ge tt ing Help - Dell OptiPlex GX50 | User Guide - Page 217
Name Date Address Phone number Service tag (bar code on the back of the computer Express Service Code Return Material Authorization Number (if provided by Dell support technician Operating system and version Peripherals Expansion cards Are you connected to a network? yes - Dell OptiPlex GX50 | User Guide - Page 218
Access Code: 0011 Country Code: 61 City Code: 2 Department Name or Service Area, Website and E-Mail Address General Support Tech Support and Customer Care Sales Tech Support Fax Customer Care Fax Website: www.dell.com.ar Home and Small Business Government and Business Preferred Accounts Division - Dell OptiPlex GX50 | User Guide - Page 219
mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ General Support Customer Support, Technical Support Tech Support Fax Customer Care Fax Sales Website: www.dell.com/br Customer Technical Support (Penang, Malaysia) Customer Service (Penang, Malaysia) Transaction Sales (Penang - Dell OptiPlex GX50 | User Guide - Page 220
| support.dell.com Country (City) International Access Code Country Code City Code Canada (North York, Ontario) International Access Code: 011 Cayman Islands Chile (Santiago) Country Code: 56 City Code: 2 China (Xiamen) Country Code: 86 City Code: 592 Colombia Costa Rica Department Name or Service - Dell OptiPlex GX50 | User Guide - Page 221
990 Country Code: 358 City Code: 9 Department Name or Service Area, Website and E-Mail Address Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail: [email protected] Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard - Dell OptiPlex GX50 | User Guide - Page 222
: 6103 Guatemala Department Name or Service Area, Website and E-Mail Address Home and Small Business Technical Support Customer Care Switchboard Switchboard (Alternative) Sales Fax Fax (Alternative) Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Corporate Technical - Dell OptiPlex GX50 | User Guide - Page 223
Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Technical Support Sales Technical Support Home User Customer Care Small Business Customer Care Corporate Customer Care Sales SalesFax Fax Switchboard Website: support.euro.dell.com E-mail: dell_direct_support@dell - Dell OptiPlex GX50 | User Guide - Page 224
Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service User Faxbox Service Switchboard Website: support.jp.dell.com Technical Support Sales Customer Service (Seoul, Korea) Customer Service - Dell OptiPlex GX50 | User Guide - Page 225
, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers, and Toll - Dell OptiPlex GX50 | User Guide - Page 226
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Mexico International Access Code: 00 Country Code: 52 Department Name or Service Area, Website and E-Mail Address Customer Technical Support Sales Customer Service Main Netherlands Antilles - Dell OptiPlex GX50 | User Guide - Page 227
dell.com E-mail: [email protected] E-mail Support for Servers: [email protected] General Support General Support Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard Website: support.euro.dell.com E-mail: [email protected] Technical Support - Dell OptiPlex GX50 | User Guide - Page 228
Care Country Code: 27 Sales City Code: 11 Fax Switchboard Website: support.euro.dell.com E-mail: [email protected] Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Home and Small Business International - Dell OptiPlex GX50 | User Guide - Page 229
or Service Area, Website and E-Mail Address Technical Support Relational Customer Care Home/Small Business Customer Care Fax Technical Support Sales Website: support.euro.dell.com E-mail: [email protected] E-mail Support for Latitude and Inspiron: [email protected] E-mail Support for OptiPlex - Dell OptiPlex GX50 | User Guide - Page 230
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Trinidad/Tobago U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Department Name or Service Area, Website and E-Mail Address General Support Technical Support (Corporate/ - Dell OptiPlex GX50 | User Guide - Page 231
Sales toll free: 1-800-357-3355 Desktop and Portable Fee-Based Technical Support toll free: 1-800-433-9005 Sales (Catalogs) toll free: 1-800-426-5150 Fax toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll free - Dell OptiPlex GX50 | User Guide - Page 232
www.dell.com | support.dell.com 230 Ge tt ing Help - Dell OptiPlex GX50 | User Guide - Page 233
SECTION 8 Additional Information Regulatory Notices ENERGY STAR® Compliance Limited Warranty and Return Policy www.dell.com | support.dell.com - Dell OptiPlex GX50 | User Guide - Page 234
www.dell.com | support.dell.com Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or - Dell OptiPlex GX50 | User Guide - Page 235
expansion cards, printers, input/output (I/O) devices, monitors, Dell device to reduce the possibility of interference with radio communications services specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information. FCC Notices (U.S. Only) Most Dell - Dell OptiPlex GX50 | User Guide - Page 236
dell.com | support.dell.com • This device must accept any interference received, including interference that may cause undesired operation. Class A This equipment has been tested and found and used in accordance with the manufacturer's instruction manual, may cause interference with radio - Dell OptiPlex GX50 | User Guide - Page 237
-003" will be located on one of these labels. Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This Class B (or Class A, if so indicated on the registration label) digital apparatus meets - Dell OptiPlex GX50 | User Guide - Page 238
.dell.com | support.dell. voltage fluctuations and flicker in low-voltage supply systems for equipment with rated current up to which case the user may be required to take adequate measures. This Dell device is classified Dell computer documentation for instructions. 236 Addit ional Inf o r mat ion - Dell OptiPlex GX50 | User Guide - Page 239
to Class B devices as described in EN 55022, unless it is specifically stated that it is a Class A device on the specification label. The following applies to devices in Class A of EN 55022 (radius of protection up to 30 meters). The user of the device is obliged to take all steps necessary to - Dell OptiPlex GX50 | User Guide - Page 240
dell.com | support.dell.com VCCI Notice (Japan Only) Most Dell including peripherals, expansion cards, printers, input/output (I/O) devices, monitors, and so on, domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. VCCI - Dell OptiPlex GX50 | User Guide - Page 241
may cause radio interference. Install and use the equipment according to the instruction manual. VCCI Class B ITE Regulatory Mark MIC Notice (Republic of Korea (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from - Dell OptiPlex GX50 | User Guide - Page 242
www.dell.com | support.dell.com Class A Device Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find that this device - Dell OptiPlex GX50 | User Guide - Page 243
a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device - Dell OptiPlex GX50 | User Guide - Page 244
www.dell.com | support.dell.com Urz¹dzenie powinno byæ zasilane z gniazda z przy³¹czonym obwodem ochronnym (gniazdo z ko³kiem). Wspó³pracuj¹ce ze sob¹ urz¹dzenia (komputer, monitor, drukarka) powinny byæ zasilane z tego samego Ÿród³a. Instalacja elektryczna pomieszczenia powinna zawieraæ w - Dell OptiPlex GX50 | User Guide - Page 245
• Nie nale¿y u¿ywaæ wtyczek adapterowych lub usuwaæ ko³ka obwodu ochronnego z wtyczki. Je¿eli konieczne jest u¿ycie przed³u¿acza to nale¿y u¿yæ przed³u¿acza 3-¿y³owego z prawid³owo po³¹czonym przewodem ochronnym. • System komputerowy nale¿y zabezpieczyæ przed nag³ymi, chwilowymi wzrostami lub - Dell OptiPlex GX50 | User Guide - Page 246
www.dell.com | support.dell.com BSMI Notice (Taiwan Only) 244 Addit ional Inf o r mat ion - Dell OptiPlex GX50 | User Guide - Page 247
NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Addit ional Info r m ati on 245 - Dell OptiPlex GX50 | User Guide - Page 248
www.dell.com | support.dell.com Exporter: Importer: Ship to: Supply voltage: Frequency: Input current rating: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Dell Computer de - Dell OptiPlex GX50 | User Guide - Page 249
effort between the EPA and computer manufacturers to reduce air pollution by promoting computer products can save computer users up to two billion dollars Dell. Any changes you make to this configuration (such as installing additional expansion cards or drives) may increase the computer's power - Dell OptiPlex GX50 | User Guide - Page 250
and Return Policy Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Setup and Quick Reference Guide. 248 - Dell OptiPlex GX50 | User Guide - Page 251
hardware components in the computer, but the OS controls power management operations. AGP Accelerated graphics port. A high-speed graphics port that produces fast communication between the graphics controller and computer. It allows the video controller to directly access the computer's main memory - Dell OptiPlex GX50 | User Guide - Page 252
between the microprocessor and devices such as the keyboard and video adapter. The BIOS also controls system functions such as error messages and beep codes. The BIOS can be updated, or "flashed," which can correct errors, support new hardware, and so on. System setup allows you to configure certain - Dell OptiPlex GX50 | User Guide - Page 253
the system attempts to boot. bps Bits per second. A measurement of data transmission speed. Bps Bytes per second. A measurement of data °F). Bus An electronic pathway that links computer components such as the microprocessor, RAM, expansion cards, and so on. The "width" of a bus indicates the amount - Dell OptiPlex GX50 | User Guide - Page 254
dell.com | support.dell.com Cache An area of high-speed RAM set aside to store frequently accessed data. When data is accessed, a copy is stored in cache memory cache memory. Drive caching and RAM caching significantly improve the overall speed of the computer. See also L and L2 Cache. CD Compact - Dell OptiPlex GX50 | User Guide - Page 255
and support costs, as well as to assist system integrators track the cost of computers they provide for their customers. CPU Central processing unit. A computer chip that interprets and executes program instructions. Also referred to as the microprocessor. CRIMM Continuity Rambus in-line memory - Dell OptiPlex GX50 | User Guide - Page 256
part of the computer, such as the hard drive, CD drive, and network adapter. Other devices are outside the computer, such as the printer, but are attached by a cable or wireless connection. DIMM Dual in-line memory module. A slim circuit board containing RAM chips, as does a SIMM. DIMMs normally - Dell OptiPlex GX50 | User Guide - Page 257
RAM. A DMA channel is often one of the resources assigned when configuring an expansion card or EIDE drive. DMA is a recent alternative to PIO. DMI Desktop memory (RAM). Referred to as "dynamic" because it must be regularly refreshed, unlike SRAM, which retains a value as long as power is supplied. - Dell OptiPlex GX50 | User Guide - Page 258
of RAM that improves the time to read from memory on faster microprocessors such as the Intel Pentium. For faster computers, different types of DRAM are considered. See also ECC. EIDE Enhanced integrated device electronics. An improved version of the IDE interface for hard drives and CD drives. EIDE - Dell OptiPlex GX50 | User Guide - Page 259
devices. Ethernet A network communications protocol. See also Network Adapter. Expansion Card An electronic circuit board that installs in an expansion slot on the computer's system board, expanding the capabilities of the computer. Examples of expansion cards include, video, modem, and sound cards - Dell OptiPlex GX50 | User Guide - Page 260
www.dell.com | support.dell.com FSB Front side bus. The data path and physical interface between the microprocessor and RAM. user interface. Software that interacts with the user by means of menus, windows, and icons. Most applications that operate on the Microsoft Windows OS are GUIs. H Hard-Drive - Dell OptiPlex GX50 | User Guide - Page 261
manufactured in or imported into Canada meet the proper emissions limits. IC Integrated circuit. A microelectronic semiconductor component consisting of many interconnected transistors and other devices. Also called a chip. Examples include the microprocessor, hard-drive controller, and RAM - Dell OptiPlex GX50 | User Guide - Page 262
www.dell.com | support.dell.com IDE Integrated Device Electronics. An ATA specification for drive interface. This is a common interface used primarily for hard drives and CD drives. This interface is commonly integrated directly into the computer's system board, and it allows up to four drives to - Dell OptiPlex GX50 | User Guide - Page 263
allows a computer to address a hard drive larger than 528 MB, up to 8.4 GB in data storage capacity. A logical block address is a 28-bit value that maps to a specific cylinder-head-sector address on the drive. LED Light-emitting diode. An electronic component that lights up when a current is passed - Dell OptiPlex GX50 | User Guide - Page 264
bits per second. MB Megabyte. A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When referring to hard drive storage, the term is often rounded to mean 1 million bytes. MBA Managed boot agent. Provides multiple PXEs and allows a computer to boot from a network server - Dell OptiPlex GX50 | User Guide - Page 265
program instructions. Also referred to as the CPU. See also Bus Speed. MIF Management Information Format. A syntax for describing information for manageable hardware computers can communicate over telephone lines. Monitor The high-resolution TV-like device that displays your computer's output. 263 - Dell OptiPlex GX50 | User Guide - Page 266
is any computer or device attached to a network. NVRAM Non-volatile random-access memory (RAM). Memory that does not lose its contents when you turn off your computer. NVRAM is used for maintaining the computer configuration information such as date, time, and other usersettable system setup options - Dell OptiPlex GX50 | User Guide - Page 267
requests for services through an API. Often the OS also allows direct interaction by the user. oz video, drives, network, and so on. PCI devices are PnPcompliant. PET Platform event trap. A platform event is an alarm or specified condition that originates directly from a computer's BIOS or hardware - Dell OptiPlex GX50 | User Guide - Page 268
See also P and Serial Port. POST Power-on self-test. Diagnostic programs, loaded automatically by the BIOS during start-up, that perform basic tests on the major computer components, such as RAM, the hard drives, the keyboard, video, and so on. If there are no problems during the POST, the computer - Dell OptiPlex GX50 | User Guide - Page 269
mouse cable connectors. PXE Pre-boot eXecution Environment. A standard of WfM that allows networked computers that do not have an OS to be configured and started remotely. PXE benefits include: • The client computer does not necessarily need its own OS or even a hard drive. • The client computer can - Dell OptiPlex GX50 | User Guide - Page 270
dell.com | support.dell.com RDRAM Rambus dynamic random-access memory (DRAM). A memory subsystem that can optimally transfer up to 1.6 billion bytes of data per second. The subsystem consists of RAM, the RAM controller, and the bus connecting RAM to connect Ethernet and Token Ring network adapters - Dell OptiPlex GX50 | User Guide - Page 271
Dell during the manufacturing process. Dell customer support applications use the Service Tag to display all of the configuration and support history information for your specific computer. See also Express Service Code. For more information, see http://support.dell.com. SIMM Single in-line memory - Dell OptiPlex GX50 | User Guide - Page 272
.com | support.dell.com reports potential problems. Ideally, this should allow you to take proactive actions to prevent impending hard-drive failures. SMBIOS System management BIOS. A standard method by which the BIOS data of a WfM-compliant computer can be accessed remotely. SNMP Simple Network - Dell OptiPlex GX50 | User Guide - Page 273
user-selectable options in the BIOS such as date and time, or system password, as well as to set the current configuration information, including the amount of memory or type of hard drive installed. T TAPI Telephony Applications Programming Interface (API). Enables Microsoft Windows program - Dell OptiPlex GX50 | User Guide - Page 274
www.dell.com | support.dell.com in the United States, many customers of large manufacturers make UL approval a mandatory requirement. UPS Uninterruptible power supply. A device that allows your computer to keep running for a limited amount of time after the primary power source is lost. Typically, - Dell OptiPlex GX50 | User Guide - Page 275
, hardware, and other capabilities that enhance computer network operations and reduce support costs by allowing remote management application programs to access client computers over a network. WfM technology is used in a client computer, in such components as circuitry, power supply, network - Dell OptiPlex GX50 | User Guide - Page 276
www.dell.com | support.dell.com Z ZIF Zero insertion force. A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. See LIF. 274
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
 |
 |
www.dell.com | support.dell.com
Dell™ OptiPlex™ GX50 Systems
User’s Guide