Dell Precision R5400 Setup and Quick Reference Guide  - Page 46

Memory Problems, Run the Dell Diagnostics see Dell Diagnostics

Page 46 highlights

I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - There is a power problem, a device may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual on the Dell Support website at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual on the Dell Support website at support.dell.com). ELIMINATE I N T E R F E R E N C E - Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any of the procedures in this section, read and follow the safety instructions provided with your computer. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (see your Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 39). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual on the Dell Support website at support.dell.com). 46 Troubleshooting

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46
Troubleshooting
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
There is a power problem, a device
may be malfunctioning or incorrectly installed.
Ensure that the processor power cable is securely connected to the system
board power connector (see
your
Service Manual
on the Dell Support
website at
support.dell.com
).
Ensure that the main power cable and the front panel cable are securely
connected to the system board connector (see
your
Service Manual
on the
Dell Support website at
support.dell.com
).
E
LIMINATE
INTERFERENCE
Some possible causes of interference are:
Power, keyboard, and mouse extension cables
Too many devices connected to the same power strip
Multiple power strips connected to the same electrical outlet
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, read and follow
the safety instructions provided with your computer.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
See the software documentation for minimum memory requirements. If
necessary, install additional memory (see
your
Service Manual
on the Dell
Support website at
support.dell.com
).
Reseat the memory modules (see
your
Service Manual
on the Dell
Support website at
support.dell.com
) to ensure that your computer is
successfully communicating with the memory.
Run the Dell Diagnostics (see "Dell Diagnostics" on page 39).
I
F
YOU
EXPERIENCE
OTHER
MEMORY
PROBLEMS
Reseat the memory modules (see
your
Service Manual
on the Dell
Support website at
support.dell.com
) to ensure that your computer is
successfully communicating with the memory.
Ensure that you are following the memory installation guidelines (see
your
Service Manual
on the Dell Support website at
support.dell.com
).