Dell Vostro 1510 Setup and Quick Reference Guide - Page 39

MediaDirect™ cannot verify the Digital Rights Management DRM - cd stuck

Page 39 highlights

Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). HA R D - D I S K D R I V E R E A D F A I L U R E - The hard drive may be defective. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). INSERT BOOTABLE MEDIA - The operating system is trying to boot to nonbootable media, such as a floppy disk or CD. Insert bootable media. INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See your Service Manual at support.dell.com for more information. K E Y B O A R D C L O C K L I N E F A I L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). K E Y B O A R D C O N T R O L L E R F A I L U R E - For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). K E Y B O A R D D A T A L I N E F A I L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). K E Y B O A R D S T U C K KEY F A I L U R E - For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I R E C T - Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played. Troubleshooting 39

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Troubleshooting
39
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).
H
ARD
-
DISK
DRIVE
READ
FAILURE
The hard drive may be defective. Shut
down the computer, remove the hard drive (see your Service Manual at
support.dell.com), and boot the computer from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the Hard Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 42).
I
NSERT
BOOTABLE
MEDIA
The operating system is trying to boot to
nonbootable media, such as a floppy disk or CD. Insert bootable media.
I
NVALID
CONFIGURATION
INFORMATION
-
PLEASE
RUN
S
YSTEM
S
ETUP
P
ROGRAM
The system configuration information does not match the
hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program. See your Service Manual at support.dell.com for more information.
K
EYBOARD
CLOCK
LINE
FAILURE
For external keyboards, check the cable
connection. Run the Keyboard Controller
test in the Dell Diagnostics (see
"Dell Diagnostics" on page 42).
K
EYBOARD
CONTROLLER
FAILURE
For external keyboards, check the cable
connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test in the Dell
Diagnostics (see "Dell Diagnostics" on page 42).
K
EYBOARD
DATA
LINE
FAILURE
For external keyboards, check the cable
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 42).
K
EYBOARD
STUCK
KEY
FAILURE
For external keyboards or keypads, check the
cable connection. Restart the computer, and avoid touching the keyboard or
keys during the boot routine. Run the Stuck Key
test in the Dell Diagnostics
(see "Dell Diagnostics" on page 42).
L
ICENSED
CONTENT
IS
NOT
ACCESSIBLE
IN
M
EDIA
D
IRECT
Dell™
MediaDirect™ cannot verify the Digital Rights Management (DRM)
restrictions on the file, so the file cannot be played.