Epson BrightLink 697Ui Users Guide - Page 341
Solutions When You Cannot Connect Using Screen Mirroring
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• If the wireless connection is slow or your projected image contains noise, check for interference from other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away or expand your wireless bandwidth. • If the connection speed declines, reduce the number of connected devices. Parent topic: Solving Network Problems Solutions When You Cannot Connect Using Screen Mirroring If you are unable to connect to the projector using Screen Mirroring , try the following solutions: • SelectOn as the Screen Mirroring setting in the projector's Network menu. • Make sure the Display Name setting does not contain a dash ("-") or it may not be displayed correctly on the mobile device. • Select Off as the Screen Mirroring setting, then select On again. • Make sure no other mobile device is connected to the projector. • Make sure the mobile device settings are correct and restart the device. • You may not be able to connect immediately after disconnecting from the projector. Wait a while and try connecting again. • If you have previously connected to the projector using Screen Mirroring, the device may have saved the previous connection information. Delete the saved information and connect to the projector from the list of available devices. Parent topic: Solving Network Problems Solutions When the Image or Sound Contains Static When Using Screen Mirroring If the projected image or sound contains static when connecting using Screen Mirroring, try the following solutions: • Avoid covering the Wi-Fi antenna of the mobile device. • If you use a Screen Mirroring connection and an internet connection at the same time, the image may freeze or contain noise. Disconnect from the internet to improve the connection speed of the mobile device. • Make sure the projection contents meet the Screen Mirroring requirements. • Depending on the settings of the mobile device, the connection may be lost when the device enters power saving mode. Check the power saving settings on the mobile device. • Make sure your mobile device has the latest version of its wireless driver and firmware installed. 341