Epson EPL-7500 Product Information Guide - Page 9
EPL-7500 LASER PRINTER, Status and Error Messages - toner
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Status and Error Messages If an error occurs, your best source of information is the display on the control panel. The error messages displayed there tell you what is wrong and, in some cases, indicate the actions you should take to correct the problem. Status messages also appear on the display during the printer's normal operation. They indicate the printer's current status. This section contains an alphabetical list of status and error messages you may encounter and includes the steps you need to take to correct any problems. SelecType messages are not included. Status messages are preceded by [S], warning messages are preceded by [W], and error messages are preceded by [E]. In some cases the message you see on your display also shows the printer mode. [E] COVER OPEN The printer cover is open or the imaging cartridge is not installed. Close the printer cover or install the imaging cartridge. [E] LOW ON TONER The imaging cartridge must be replaced. Replace the imaging cartridge as described in Chapter 6. [E] MANUAL FEED This message appears when manual feed is selected. The printer is ready to print a page and is waiting for paper to be fed manually. PI OFF LINE The printer is off line and not in the SelecType mode. In this status, you can enter SelecType mode by pressing the SelecType button. [El OUT OF PAPER No paper cassette is installed, or there is no paper in the standard paper cassette and the optional lower paper cassette (if installed), or the paper set lever is in the manual position and you are not feeding pages correctly. Insert more paper into the selected paper cassette or manually feed a sheet of paper into the printer. See Chapter 4 for more information on loading paper. 03 PAPER ENTRY JAM Paper is not feeding into the printer from the specified cassette or has jammed on its way into the printer. If the paper is jammed at the paper cassette, open the printer case, remove the jammed paper from the standard paper cassette or optional paper cassette and then close the printer. See the PAPER ENTRY JAM section later in this chapter for more information. [El PAPER EXIT JAM Paper is jammed inside the paper path. You need to open the printer and clear the jammed paper as described later in this chapter. PI PRINTING The printer has received data and is printing. [S] PRINTING TEST The printer is printing the test page. PI PROCESSING The printer is processing data. EPL-7500 LASER PRINTER ISI QUIT THE JOB The ON LINE button was pressed while a print job was in progress. The job can then be flushed by pressing the RESET button, or a reset can be cancelled by pressing any other button. Fl QUITTING THE JOB The printer is flushing a job from the buffer. PI READY In PostScript mode, the printer is between jobs and has nothing to process from the communication channels. You can use the control panel while the printer is ready. PI RESETTING This message appears initially when the printer is first started up and momentarily between jobs. PI WAIT FOR READY The ON LINE button was pressed while a print job was in progress. The printer continues printing until the current job is completed; then it goes off line. ISI WAITING The printer is in the process of executing a job and has run out of data and is waiting for the channel to provide more data. ISI WARMING UP The printer is warming up, Service faults The service messages listed below are caused by a printer malfunction and can sometimes be serious: SCAN MOTOR ERROR HSYNC ERROR HEATER LAMP ERROR MAIN MOTOR ERROR FAN MOTOR ERROR If one of these error messages appears, follow the steps below. 1. Press the RESET button. 2. If the error does not clear, turn the printer off for at least five seconds. Then turn it back on. 3. If the problem remains, service is required. Write the message down and turn the printer off. Then contact a qualified service person or your dealer. Clean the transfer charger wire by gently rubbing the cotton swab along the length of the wire, as shown below. Only wipe from left to right when cleaning the transfer charger wire. not moisten the cotton swab. Laser Printers 1/7/91 EPL-7500-9