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Epson FX-980 User Manual - Page 231

Internet home Electronic bulletin board system, Technical support hotline, For Philippines Users

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Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: t Product information t Answers to Frequently Asked Questions (FAQs) t Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http://www.epson.com.hk. Electronic bulletin board system An electronic bulletin board system (BBS) is also available to obtain printer information and the latest versions of printer drivers. You can log onto the following number for the BBS service: BBS: (852) 2827-4244 Technical support hotline You can also contact our technical staff at the telephone and fax numbers below. Phone: Fax: (852) 2585-4399 (852) 2827-4383 For Philippines Users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: (632) 813-6552 (632) 813-6545 (632) 814-0595 D-8 Customer Support Information

Section	Page
Front Matter	1
Contents	6
Getting to Know Your Printer	12
Easy-to-Use Features	13
Available Paper Paths	14
Printing on continuous paper	15
Printing on single sheets	19
Options	20
Ribbon Cartridge	21
Important Safety Instructions	21
Print Head Caution Symbol	23
ENERGY STAR Compliance	23
For United Kingdom Users	23
Use of options	23
Safety information	24
How To Use Your Manuals	25
Warnings, Cautions, and Notes	25
Chap 1-Setting Up the Printer	26
Unpacking the Printer	27
Choosing a Place for the Printer	29
Positioning the continuous paper supply	30
Installing or Replacing the Ribbon Cartridge	31
Attaching the Paper Guide Base	37
Plugging in the Printer	38
Connecting the Printer to Your Computer	39
Installing the Printer Software	42
Installing the printer software in Windows 98, 95, or NT 4.0	43
Installing the printer software in Windows 3.1 or NT 3.5x	44
For DOS programs	46
Chap 2-Printing on Continuous Paper	48
Setting the Paper Release Lever	49
Setting the Paper Thickness Lever	51
Using the Rear Push Tractor	53
Loading paper onto the rear push tractor	53
Removing a printed document from the rear push tractor	57
Using the Front Push Tractor	59
Loading paper onto the front push tractor	59
Removing a printed document from the front push tractor	64
Removing the front push tractor	65
Reinstalling the tractor in the front push position	66
Using the Tractor in the Pull Position	68
Installing the tractor in the pull position	68
Loading paper onto the pull tractor	70
Removing the paper from the pull tractor	75
Using two tractors in a push/pull combination	76
Removing the pull tractor	78
Loading Multi-Part Forms	80
Loading Continuous Paper With Labels	81
Removing continuous paper with labels	83
Switching Between Printing on Continuous Paper and Printing on Single Sheets	84
Switching to printing on single sheets	84
Switching to printing on continuous paper	85
Adjusting the Top-of-Form Position	86
Advancing the Paper to the Tear-Off Edge	89
Using the Tear Off/Bin button	89
Advancing the paper to the tear-off position automatically	90
Adjusting the tear-off position	90
Chap 3-Printing on Single Sheets	92
Using Single Sheets	93
Available paper types and paper slots	93
Loading single-sheet multi-part forms	95
Loading envelopes	97
Loading postcards	98
Loading Single Sheets in the Top Paper Slot	99
Loading Single Sheets in the Front Paper Slot	102
Chap 4-Using the Printer Software	106
About Your Printer Software	107
Using the Printer Driver With Windows 95 or 98	108
Accessing the printer driver from Windows applications	108
Accessing the printer driver from the Start menu	110
Printer driver settings overview	110
Using the Printer Driver With Windows 3.1	114
Accessing the printer driver from Windows applications	114
Accessing the printer driver from the Control Panel	116
Printer driver settings overview	116
Using the Printer Driver With Windows NT 4.0	118
Accessing the printer driver from Windows applications	118
Accessing the printer driver from the Start menu	120
Printer driver settings overview	120
Using the Printer Driver With Windows NT 3.5x	123
Accessing the printer driver from Windows applications	123
Accessing the printer driver from the Control Panel	125
Printer driver settings overview	126
Using the EPSON Remote! Utility	128
Installing EPSON Remote!	128
Accessing EPSON Remote!	128
Chap 5-Changing Printer Settings From the Printer’s Control Panel	130
Selecting a Built-In Font	131
About Your Printer’s Default Settings	132
Changing default settings	138
Chap 6-Using EPSON Status Monitor 2	140
About the EPSON Status Monitor 2 Utility	141
Installing EPSON Status Monitor 2	142
Accessing EPSON Status Monitor 2	144
Checking Printer Status Information	144
Using the EPSON Status Monitor 2 window	144
Using the Printer Status window	150
Making Monitoring Preference Settings	151
Turning on background monitoring	152
Background monitoring icon	153
Chap 7-Troubleshooting	154
Using the Error Indicators	155
Problems and Solutions	157
Power supply problems	158
Single-sheet paper loading or feeding problems	159
Continuous paper loading or feeding problems	161
Wrong top-of-form position	162
Wrong tear-off position	163
Printing or printout quality problems	164
Clearing Paper Jams	169
Aligning Vertical Lines in Your Printout	170
Printing a Self Test	171
Printing a Hex Dump	172
Appendix A-Enhancing Your Printer With Options	174
Options	175
Paper handling options	175
Optional interface cards	176
Using the Optional Cut-Sheet Feeders	177
Installing the high-capacity or double-bin cut-sheet feeder	177
Loading paper in the high-capacity cut-sheet feeder	179
Selecting the paper source (bin 1 or bin 2)	183
Switching between continuous paper and single-sheet paper in the cut-sheet feeder	184
Using the Roll Paper Holder	185
Assembling the roll paper holder	185
Installing the roll paper holder	186
Loading roll paper	187
Removing roll paper	189
Installing an Interface Card	190
Appendix B-Cleaning and Transporting the Printer	192
Cleaning the Printer	193
Transporting the Printer	194
Appendix C-Specifications	196
Printer Specifications	197
Mechanical	197
Electrical	199
Environmental	199
Paper	200
Paper alignment	203
Printable area	204
Safety approvals	206
CE marking	206
Command Lists	207
EPSON ESC/P control codes	207
IBM 2380 Plus emulation control codes	211
Character Tables	212
International character sets for the Italic table	223
Appendix D-Customer Support Information	224
Contacting Customer Support	225
For North American Users	225
Electronic support services	225
Automated telephone services	226
For United Kingdom and the Republic of Ireland Users	227
Enquiry Desk	227
Customer Support	227
Faxon EPSON	228
EPtec - Bulletin Board Service for latest drivers and utilities	228
World Wide Web	228
For Australian Users	229
EPSON FAXBACK	229
EPSON Bulletin Board System	229
Internet URL http://www.epson.com.au	229
Your dealer	229
EPSON Helpdesk	230
For Singapore Users	230
For Hong Kong Users	230
Internet home page	231
Electronic bulletin board system	231
Technical support hotline	231
For Philippines Users	231
Printer Parts	245