Epson WorkForce Pro EC-4040 Start Here - Installation Guide - Page 4

Any problems? Network setup was unsuccessful. • Make sure you select the right network name (SSID). • Restart your router (turn it off and then on), then try to connect to it again. • The printer can only connect to a network that supports 2.4 GHz connections. If your router offers both 2.4 GHz and 5 GHz connections, make sure 2.4 GHz is enabled. • If you see a firewall alert message, click Unblock or Allow to let setup continue. • If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case. Select to enter uppercase letters or select for numbers or symbols. There are lines or incorrect colors in my printouts. Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. See the online User's Guide for more information. The printer's screen is dark. Make sure your product is turned on, and press the screen or power button to wake it from sleep mode. Setup is unable to find my printer after connecting it with a USB cable. Make sure your product is securely connected as shown: Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Recycling Epson offers a recycling program for end of life hardware and ink cartridges. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on how to return your products for proper disposal. Need paper and ink? Ensure brilliant results with Epson specialty papers, engineered specifically for Epson printers. Find specialty papers and Epson Genuine Ink at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766). EC-4020/EC-4030/EC-4040 replacement ink cartridges Color Standard-capacity High-capacity Black 802 802XL Cyan 802 802XL Magenta 802 802XL Yellow 802 802XL Any questions? User's Guide Windows: Click the icon on your desktop or Apps screen to access the online User's Guide. Mac: Click the icon in Applications/Epson Software/Guide to access the online User's Guide. If you don't have a User's Guide icon, go to the Epson website, as described below. Support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download drivers, view manuals, get FAQs, or contact Epson. EPSON and DURABrite are registered trademarks, Epson Connect is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. CPD-56447