Epson WorkForce Pro WF-C5790 Users Guide for U.S. and Canada
Epson WorkForce Pro WF-C5790 Manual
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- Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 1
WF-C5710/WF-C5790 User's Guide - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 2
- Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 3
Contents WF-C5710/WF-C5790 User's Guide...15 Product Basics ...16 Using the Control Panel Epson Connect Solutions for Smartphones, Tablets, and More 37 Setting Up Epson Connect Services 38 Using Epson Email Print ...40 Using the Epson iPrint Mobile App 40 Using Epson Remote Print ...41 Using Epson - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 4
60 Connecting to a New Wi-Fi Router 61 Disabling Wi-Fi Features ...61 Enabling Epson Universal Print Driver (PCL) or PostScript Printing 63 Installing the Epson Universal Print Driver - Windows 63 Installing the PostScript (PS3) Printer Software - Windows 67 Installing the PostScript (PS3 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 5
Cassette ...81 Loading Paper or Envelopes in the Rear Paper Feed Slot 84 Paper Loading Capacity ...87 Double-sided Printing Capacity ...90 Compatible Epson Papers...91 Paper or Media Type Settings - Printing Software 93 Selecting the Paper Settings for Each Source - Control Panel 94 Paper Type - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 6
Printer Software Screens 135 Changing Automatic Update Options 136 Printing with the Built-in Epson Driver - Windows 10 S 137 Selecting Print Settings - Windows 10 S 137 Printing with the Epson Standard Printer Software - Mac 141 Selecting Basic Print Settings - Mac 142 Paper Source Options - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 7
Epson Universal Print Driver - Windows 164 Locking Printer Settings - Epson Universal Print Driver - Windows 166 Epson Universal Print Driver Locked Setting Options 167 Adding Network Printers - Epson Universal Print Driver Scan Jobs with Document Capture Pro - Windows 196 Adding and Assigning - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 8
Pro in Simple View - Windows 211 Scanning with Document Capture Pro in Standard View - Windows 214 Scanning with Document Capture - Mac 217 Scanning in Epson to a SharePoint Server or Cloud Service - Windows 228 Scanning to a SharePoint Server or Cloud Service - Mac 231 Scanning Multi-Page - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 9
274 Sending Faxes Using the Fax Utility - Mac 277 Receiving Faxes...280 Fax Reception ...280 Receiving Faxes Automatically 281 Receiving Faxes Manually...281 Forwarding Received Faxes...282 Receiving a Fax by Polling ...282 Saving Faxes to an External USB Device 283 Saving and Viewing Received - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 10
Box Status - Windows 300 Checking Ink and Maintenance Box Status - Mac 302 Purchase Epson Ink Packs and Maintenance Boxes 304 Ink Supply Unit (Ink Pack) Part Numbers 304 Removing and Installing Ink Packs 305 Printing with Black Ink and Expended Color Ink Packs 308 Printing with Expended Color - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 11
Paper Guide ...322 Cleaning and Transporting Your Product 324 Cleaning Your Product ...324 Transporting Your Product ...327 Solving Problems ...332 Problems ...342 Product Does Not Turn On or Off 343 Noise After Ink Installation ...343 Software Installation Problems ...343 Solving Network Problems - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 12
or Printout Has Gaps 365 Grainy Printout...366 Incorrect Colors ...367 Solving Scanning Problems ...368 Scanning Software Does Not Operate Correctly 368 Cannot Start Epson Scan 2 ...369 Solving Scanned Image Quality Problems 369 Image Consists of a Few Dots Only 370 Line of Dots Appears in - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 13
Fax Quality is Poor ...378 Received Fax is Not Printed ...378 Solving USB Device Problems ...378 Cannot View or Print from a USB Device 379 Cannot Save Files on a ...388 Fax Specifications ...388 Ink Pack Specifications ...389 Dimension Specifications 393 PostScript Fonts (WF-C5790) ...394 13 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 14
PCL Fonts (WF-C5790)...395 PCL Mode 5 Symbol Sets (WF-C5790 398 Notices ...402 Important Safety Instructions...402 General Product Safety Instructions 402 Ink Pack Safety Instructions ...404 Wireless Connection Safety Instructions 405 LCD Screen Safety Instructions 405 Telephone Equipment Safety - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 15
WF-C5710/WF-C5790 User's Guide Welcome to the WF-C5710/WF-C5790 User's Guide. For a printable PDF copy of this guide, click here. 15 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 16
your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information the appropriate sections (WF-C5790). Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 17
Parent topic: Product Basics Control Panel Buttons and Lights 1 power button and power light 2 NFC (Near Field Communication) tag 3 Received Fax light 4 home button 5 LCD screen 6 help button 7 Reset button 8 Interrupt button 9 Paper Setting button 10 Contacts button 11 stop button - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 18
current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document. setting has changed. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 19
Icons Description Access to the product's functions are restricted to authorized users. Press the icon to log in to the product using a user name and password. Contact your administrator if you do not know the login information. Access to the product's functions are restricted to authorized users - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 20
1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. You see a screen like this: 3. Select Daylight Saving Time. 4. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time ( - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 21
Selecting Your Country or Region Before using your product, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 22
• System Administration Settings • Presets • Contacts • Network Settings • Web Service Settings • Scan Settings • Fax Settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings > General Settings > System - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 23
Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Using Presets Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Entering - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 24
Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Presets. You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset, - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 25
5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 26
: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings the setting on. 4. If you want to allow users to print from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 27
Related tasks Setting a Password and Locking the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sound. You see a screen - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 28
Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > LCD Brightness. You see a screen like this: 3. Press the - or + icons to decrease or - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 29
2. Select Settings > General Settings > Basic Settings > Operation Time Out. 3. Select Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer. This restricts non-network access to the product and protects the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 30
You see a screen like this: 3. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics 30 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 31
are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. 1 Automatic Document Feeder (ADF) cover (F) 2 ADF edge guides 3 ADF input tray 4 ADF output tray 5 Paper cassette 1 (C1) 31 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 32
6 Optional cassette 2 (C2) 1 Rear paper feed edge guides 2 Paper support and extension 3 Feeder guard 4 Rear paper feed slot (B) 5 Output tray 6 Paper cassette edge guides 7 Paper cassette Parent topic: Product Parts Locations 32 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 33
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 Document cover 2 Scanner glass 3 Control panel 33 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 34
4 USB Type A port for external devices 1 Scanner unit (J) 2 Print head 3 Ink pack tray 4 Front cover (A) 5 Front cover lock Parent topic: Product Parts Locations 34 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 35
are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 LAN port 2 USB port 3 Service USB port for future use (do not remove sticker) 4 Line port 5 EXT port 6 AC inlet 7 Rear cover (D) 8 Paper cassette rear cover - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 36
Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 37
30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or even across the globe. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 38
or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 39
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More 39 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 40
.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.com and log - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 41
Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 42
to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 43
Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 44
a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. , or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 45
You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in and above, your device automatically uses the built-in Mopria Print Service app to print. 45 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 46
Epson product. There is no software to download, no drivers Surface RT or Pro tablet with networked Epson products. Epson Print and Scan Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network. See the link below. 2. Download Epson - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 47
connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your Android device. 2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 48
or scan a document. The Android device and product should reconnect automatically. 6. If you are going to print, open the file you want to print in Epson iPrint. 7. Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning. Parent topic: Product Basics - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 49
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 50
router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 51
follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you of your wireless network or select Enter Manually to enter the name manually. Use the displayed keyboard to enter your network name. 51 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 52
7. Select the Password field and enter your wireless password using the displayed keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 53
device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking 53 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 54
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 55
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 56
network. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Router. 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 57
> Network Status > Print Status Sheet. 5. Select Print to print the sheet. Examine the settings shown on the network status sheet to diagnose any problems you may have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 58
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings > Network Settings. You see a screen like this: 4. Scroll down and select Advanced. 5. Select Email Server > Server Settings. You see a screen like this: 58 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 59
then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email . Note: For more information on the Web Config utility, see the Administrator's Guide. 1. Print a network status sheet. 2. Locate the IP address for your - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 60
the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Changing - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 61
GHz) mode. See your router documentation for instructions. 1. Do one of the following: • problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 62
You see a screen like this: 3. Select Router > Change Settings > Others > Disable Wi-Fi. 4. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 62 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 63
the Start Here sheet (WF-C5790). To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Installing the Epson Universal Print Driver - Windows Installing the PostScript - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 64
3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 65
finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found printers and go to - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 66
6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 67
com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Double-click the downloaded package. 3. Click OK. 4. Click Accept. 5. Click Install. 6. Click Next and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 68
Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 69
PDL print configuration options you want to use. 7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing 69 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 70
paper type for PCL or PostScript printing Sets the default orientation for PCL or PostScript printing Sets the quality for PCL or PostScript printing Saves ink by reducing print density Starts printing from the first page of a file Starts printing from the last page of a file Selects the number of - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 71
cause changes in the Form value based on the stored VMI. Selects the carriage return and line feed commands when printing with a driver from a specific operating system Makes the paper source select command compatible with HP LaserJet 4 Makes the paper source select command compatible with - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 72
when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. Selects the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 73
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Select Printing Language. 6. Select the printing language and interface options for your connection type. 7. When you are finished, press the home button to return to the Home screen. Printing Language and - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 74
Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface of time before ending USB communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication. Select the printing language - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 75
You see a screen like this: 3. Scroll down and select Print Status/Print. 4. Select Print Status Sheet. 5. Select PCL Font List or PS3 Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing 75 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 76
Paper in the Cassette Loading Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 77
3. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 77 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 78
You need to enable the optional paper cassette unit before you can use it with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette unit. 1. Do one of the following: • Windows 10: Click - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 79
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your printer name and select Printer properties. • Windows - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 80
menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select the optional cassette unit you installed as the Lower Cassette setting. 80 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 81
5. Click OK. The optional paper cassette is now enabled. Parent topic: Installing the Optional Paper Cassette Unit Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 82
2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 82 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 83
side facedown. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the line underneath the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity 83 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 84
envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1. Open the feeder guard and pull up the paper support. 2. Slide the edge guides outward. 84 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 85
of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the slot. Caution: To prevent paper feeding problems, make sure you do not load paper above the arrow marks inside the edge - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 86
envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper or envelopes, but not too tightly. 6. Extend the output tray. 7. Do one of the following: • Select the size and type of paper - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 87
not load paper above the line under the arrow mark inside the edge guides. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 88
(available only when printing from a computer) • 10 envelopes Paper type Paper size Loading capacity Cassette 1 Cassette 2 (optional) Plain paper Supported paper sizes* Up to the arrow mark on the cassette sticker Letterhead paper Recycled paper Colored paper User defined (4 × 5.8 inches - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 89
specification link below to view the list of supported paper sizes. Note: Half Letter size is not available when printing with the PostScript printer driver (WF-C5790). Epson Paper Capacity Paper type Epson Bright White Paper Epson Presentation Paper Matte Loading capacity Cassette 1 200 sheets - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 90
Rear paper feed slot 20 sheets - 20 sheets Note: When printing at a user defined size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the print driver allows you to choose a better print quality, the printer will print using Standard or Normal print quality - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 91
of supported paper sizes. 2: Only available when printing from a computer. Parent topic: Loading Paper Related references Paper Specifications Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 92
. Note: Paper/media availability varies by country. Paper Type Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Size Letter (8.5 × 11 inches - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 93
Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Part number S042181 S042174 S041945 S041946 S042182 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 94
For this paper Select this paper Type or Media Type setting Epson Presentation Paper Matte Epson Premium Premium Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Thick paper (25 to 43 lb [91 to 160 g/m2]) Card Stock 1 Thick paper (43 to 68 lb - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 95
Paper home button to exit. Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Plain paper Epson Bright White Paper Letterhead paper Recycled paper Colored paper Paper Type setting Plain Paper Letterhead Recycled Color 95 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 96
Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 97
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Printer Settings. You see a screen like this: 97 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 98
5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. • Turn off this setting to display an error - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 99
Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 100
Universal Print Settings option Top Offset Left Offset Top Offset in Back Left Offset in Back Check Paper Width Available settings - - On Off Skip Blank Page On Off Description Adjust the top or left margin Adjust the top or left margin of the back page when printing double-sided. Select On to - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 101
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 102
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 103
Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Slide the ADF edge guides outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 103 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 104
3. Insert the originals into the ADF faceup and top-edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 104 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 105
4. Slide the ADF edge guides against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 106
Scanning Faxing 106 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 107
. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 108
Copy icon. Note: To cancel printing, press the stop button or select Cancel. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Using Presets Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 109
Copying option Available settings Paper Setting Various sources Original Size Density Reduce/Enlarge Various sizes Varying levels Auto Fit Page 100% 195%->45% and other conversions % 2-Sided 1>1-Sided 2>2-Sided 1>2-Sided 2>1-Sided Description Select the paper source that you want to use. If - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 110
Copying option Finishing Available settings Group (Same Pages) Description Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Orientation (Original) Up Direction Left - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 111
Copying option ID Card Copy Available settings Off On Description Select On to copy both sides of an ID card onto one side of a sheet of paper Parent topic: Copying 111 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 112
to your product software on Epson's support website. If you see a instructions. Printing with the Standard Epson Printer Software - Windows Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac Printing with the Epson Universal Print Driver - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 113
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 114
4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 115
Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 116
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 117
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 117 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 118
double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic Print Settings - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 119
to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 120
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 121
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows 121 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 122
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 123
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 124
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 125
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 126
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 127
Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 128
Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 129
Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow thick paper. Always Use the Driver's Color Setting Prioritizes color settings from the printer driver software. Parent topic: Selecting Extended - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 130
application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 131
the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To . Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows 131 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 132
Locked Setting Options Select the options you want to use for any locked print settings. Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings Color 2-sided printing Multi-Page Color - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 133
Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Access the Windows Desktop - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 134
6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 135
them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 136
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. 136 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 137
Printer Software - Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 138
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 138 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 139
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 140
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 140 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 141
Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 142
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 143
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 144
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 145
of the available print options. Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Paper - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 146
Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 147
the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 148
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 149
your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related tasks Selecting Basic Print Settings - Mac - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 150
pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 151
selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 152
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. 152 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 153
Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 154
print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac 154 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 155
you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 156
as an optional cassette unit. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 157
other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. 157 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 158
on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 159
save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows 159 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 160
Selecting Additional Layout and Print Options - Epson Universal Print Driver Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 161
jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows 161 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 162
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 163
you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 164
Datatype Increases print speed and may solve other printing problems. Print as Bitmap Increases print speed when printing Parent topic: Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When you change your - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 165
and select Printing Preferences. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 166
to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 167
the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 168
add network printers. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 169
3. Click Network printer search. 4. When you see the search results, select Add found printers. You see a screen like this: 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7. Select the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 170
with the Epson Universal Print Driver - Windows Printing with the PostScript (PS3) Printer Software - Windows You can print with the PostScript (PS3) printer software using any Windows printing program, as described in these sections. Note: The PostScript printer software supports products that - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 171
Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • Letter (8.5 × 11 inches [216 × 279 mm]) 171 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 172
• A4 (8.3 × 11.7 inches [210 × 297 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Folio (8.5 × - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 173
You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: • To print a color document or photo, select the Color - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 174
You see this window: 8. Select the orientation of your document. 9. To print on both sides of the paper, select one of the Print on Both Sides settings. 10. To change the printing order of the pages, select one of the Page Order settings. 11. To print multiple pages on one sheet of paper, adjust the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 175
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 176
8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 177
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 178
install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. 178 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 179
Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • No - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 180
• A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • Folio (8.5 × 13 inches [216 × 330 mm]) 1. Open a photo or document for printing. 2. Select the print command in your application. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 181
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies, Black & White, Two-Sided, and Pages settings as necessary. Note: If you do not see these settings in the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 182
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 183
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 184
You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the available print options. Parent topic: Printing with the PostScript (PS3) Printer - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 185
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Selecting Print Layout Options - PostScript Printer Software - Mac You can select a - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 186
Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu. • To - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 187
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. • To use - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 188
- Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window stored jobs or jobs waiting to print, follow the instructions below. 1. Press the Job/Status button. 188 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 189
2. Select the Active tab. 3. Select the job you want to cancel and select Cancel. Parent topic: Printing from a Computer 189 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 190
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning with Document Capture or Document Capture Pro Scanning in Epson Scan 2 Scanning Special Projects Starting a Scan After placing your originals on your product for scanning, start scanning using one of these - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 191
, you must first set up WSD (Web Services for Devices) on the computer. 6. Follow the instructions in the links below to complete your scan. Scanning to a Network Folder or FTP Server Scanning to Email Adding and Assigning Scan Jobs with Document Capture Pro - Windows Adding and Assigning Scan Jobs - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 192
to a Memory Device Scanning to the Cloud Scanning Using Web Services for Devices (WSD) - Windows Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Presets Entering Characters on the LCD Screen Using Epson Scan to Cloud Related topics Placing Originals on the Product - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 193
You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location field and enter - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 194
date and time are set correctly so the time stamps on your emails are accurate. Note: You can also use the Scan to Document Capture Pro function to scan and email the scanned file. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 195
2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. 195 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 196
also determine which scan jobs are listed when you scan to Document Capture Pro using the control panel on your product. Note: The settings may vary, Document Capture Pro for details. 1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 197
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 2. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 3. Click - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 198
use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details. 5. To add the scan job to the list of selectable jobs when scanning to Document Capture Pro from the control panel, click the Button Assignment icon. 6. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 199
You can now select the assigned scan job when you scan to Document Capture Pro using your product's control panel. Parent topic: Starting a Scan Using the Product Control Panel Adding and Assigning Scan Jobs with Document Capture - Mac You can - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 200
2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device. You see a screen like this: 200 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 201
the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. Note: To scan a double-sided or - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 202
Starting a Scan Using the Product Control Panel Scanning Using Web Services for Devices (WSD) - Windows You can scan originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows 10, Windows 8.x, Windows 7, or - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 203
1. Make sure you installed the product software and connected the product to your computer or network. 2. Place your original on the product for scanning. 3. Press the home button, if necessary. 4. Select Scan. 5. Select Computer (WSD). 6. Select a computer. 7. Select the Start icon. The scanned - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 204
Scan to setting Contacts Scan Settings menu Color Mode File Format Resolution 2-Sided Scan Area Available options - Description Select an email address or folder path to send or save scanned images Color B&W JPEG PDF TIFF (Single Page) TIFF (Multi Page) 200dpi 300dpi 600dpi 1-Sided 2-Sided - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 205
, you can use the LCD screen keyboard to set the password. Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 206
the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 207
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 208
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. 208 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 209
5. Save your scanned image to a file or cloud location. Parent topic: Starting a Scan Related tasks Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Email Print Using Epson Scan to Cloud Entering a User ID and Password for Scanning If you enabled Access Control on your product - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 210
: Starting a Scan Scanning with Document Capture or Document Capture Pro Follow the instructions in these sections to scan using Document Capture (Mac) or Document Capture Pro (Windows). Note: The Document Capture (Mac) or Document Capture Pro (Windows) software must be installed on your computer - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 211
. Enter the server address. 6. Click OK. Parent topic: Scanning with Document Capture or Document Capture Pro Scanning with Document Capture Pro in Simple View - Windows You can use Document Capture Pro in Simple View to quickly select options and scan. Note: The settings may vary, depending on the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 212
in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 213
destination, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. If you do not see the Scan Settings button, click the < symbol in the Scan and... bar. 7. Click one of the destination icons - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 214
in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 215
4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click Scan. 215 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 216
. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen. 8. Check the scanned images - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 217
you are using. See the Help information in Document Capture for details. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 218
to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 219
see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to OK or Send to complete the operation. Parent topic: Scanning with Document Capture or Document Capture Pro 219 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 220
opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 221
You see this window: 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Scanning Side setting if you are scanning from the ADF. 221 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 222
Type setting. 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Reinsert your original into the ADF, if necessary. 9. Select any of the additional settings that - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 223
Source Settings You can select these Document Source options in Epson Scan 2: Auto Detect Automatically detects where the originals are the scanned pages as one file. Note: You must select a file format that supports multi-page such as PDF or Multi-TIFF. Stitch Images When scanning double-sided - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 224
To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each this. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 225
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 226
setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 227
the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 228
dpi. • You will scan the image at 100% or smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/ or Cloud Service - Windows You can use Document Capture Pro (Windows) to upload scanned images to a SharePoint server or a cloud service. Note: - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 229
You see a window like this: 4. Click the Scan Settings button. Note: If you do not see any icons, click the < symbol in the Job bar. 229 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 230
Enter any required information to set up the destination. You may need to log in to your cloud service to authenticate the connection and allow Document Capture Pro to access the cloud service. If you have previously created a saved setting for the destination, select it from the drop-down list. 230 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 231
Pro for details. Your originals are uploaded to the indicated server or cloud service. Parent topic: Scanning Special Projects Scanning to a SharePoint Server or Cloud Service a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 232
(If you cannot see all of the icons, the service software may not be installed, the service may not be available on your platform, or you need Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 233
You see a window like this: 4. Click the Scan Settings button. Note: If you do not see any icons, click the < symbol in the Job bar. 233 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 234
You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 235
a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want and click OK - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 236
Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 237
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 238
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. 238 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 239
the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 240
the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes. • If you do not have a distinctive ring - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 241
Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and operate the product's control Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 242
You see a screen like this: 3. Select Access Code and select Use. 4. Select the Access Code field and use the displayed keypad to enter the access code, such as 9. Then select OK. 5. Select OK to exit. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 243
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 244
You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4. Select the group of settings you want to - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 245
Setting Save Failure Data Options Off On Description Saves faxes that failed to be sent in the product's memory. You can resend the faxes from the product's Job/Status menu. Parent topic: Selecting Advanced Fax Settings Receive Settings - Fax Select the save/forward or print options you want to - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 246
Setting Auto Reduction Split Page Settings Acting Print Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Options Description On Select to reduce the size of large received faxes to fit on the paper size in the selected paper source Off Select to print large - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 247
Setting Print Suspend Time Quiet Mode Options Off On Time to Stop Time to Restart On Off Description Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product's memory. (Make sure there is enough free memory before using this function.) - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 248
Setting Report Format Output Method Options Simple Detail Print Save to Memory Device Forward Description Prints a simple fax report Prints a fax report that includes error codes Prints fax reports Saves fax reports to a memory device Forwards fax reports to a specified destination Parent topic: - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 249
to Answer Remote Receive Options PSTN PBX Your Phone Number Fax Header Manual Auto All Single Double Triple Double&Triple 1 to 9 Off On to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 250
Setting Rejection Fax Options Various Description Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts Parent topic: Selecting Advanced Fax Settings Security Settings - Fax Select the security options you want to use for fax data. Setting - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 251
Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 252
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 253
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 254
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 255
3. Select Contacts. You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 255 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 256
7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 257
3. Select Contacts. 4. Select the tab containing the first letter of the contact name, then select the > icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 258
You see a screen like this: 3. Select Contacts. 4. Select the icon. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 259
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select the Contact(s) Added to the Group field. You see your contacts list. 10. Select each contact you want to include in - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 260
Windows Address Book to the PC-FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 261
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 261 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 262
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 263
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 264
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 264 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 265
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 266
ADF and turn on the ADF 2Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad and enter a fax number. Select OK when done. To add another fax number, repeat the same steps. You can also - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 267
number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select the - icon to insert a pause symbol (-). • Select from the contact list: Select Contacts to display the contact list. Select one or more - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 268
Related references Fax Sending Options Related tasks Selecting the Line Type Using Presets Related topics Placing Originals on the Product Setting Up Contacts Using the Product Control Panel Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 269
Setting ADF 2-Sided Options Off On Continuous Scan (ADF) Off On Description Select On to enable 2-sided faxing from the ADF. The Direct Send option and color faxing are disabled when you turn on this setting. Select On to have the product to prompt if you want to scan another page after a - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 270
Setting Backup Options Off On Description Saves a copy of the scanned fax to the selected email address or network folder/FTP location Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 271
8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK. 9. Select Send. Note: To cancel faxing, select Cancel. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 272
4. Select Polling Send/Board. 5. Select Polling Send. 6. If you need to change any fax settings, select the 7. Select Add Document. icon, select Settings, and change the settings. 8. Select Store. Your document is scanned and stored until you overwrite it or delete it. Note: To display the stored - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 273
4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax Data to turn on the setting and select Close. 7. Select any other fax settings as necessary and select Close. 8. Select Store. 9. When you are ready to send the document, press the home button if necessary and select Fax Box. 10. Select - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 274
You see this screen: 5. Select Fax Settings and select settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 275
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 276
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 276 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 277
like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 278
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 279
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 279 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 280
topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Saving Faxes to an External USB Device Saving and Viewing Received Faxes Selecting - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 281
faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 282
topic: Receiving Faxes Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 282 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 283
2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Extended Fax. 5. Select Polling Receive to turn on the setting and select Close. 6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8. Select Polling to start receiving the fax. Parent topic: Receiving - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 284
Related tasks Connecting a USB Device Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox and confidential boxes can hold a maximum of 200 faxes in total. Note: The inbox can be locked by an administrator. If you cannot - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 285
10. Select one of the printing or forwarding options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to free up the product of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 286
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 286 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 287
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 288
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of fax jobs on the product control panel. 1. Press the home button, if necessary. 2. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 289
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. Select the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 290
Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory. Fax Settings List Print a list of the current fax communication settings. Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 291
Follow the instructions here to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files full-color or binary (not CCITT-encoded) PDF version 1.7 compliant data file (WF-C5790) 80 × 80 pixels to 10200 × 10200 pixels Up to 2GB JPEG - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 292
** If there are more than 999 files, the JPEGs will be displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 293
You see a screen like this: 3. Do one of the following to select your photos: • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos. Or you can select Tile View to select additional - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 294
5. Do the following as necessary: • To change the print settings, select Basic Settings or Advanced and select the necessary settings. • To print more than one copy, select Copies and use the displayed keypad to select the number of copies (up to 99). 6. When you are ready to print, select Print. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 295
Printing PDF Files You can select and print PDF files from a USB flash drive (WF-C5790). 1. Press the home button, if necessary. 2. Select Memory Device > PDF. You see a list of the available files. 3. Select the file you want to print. - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 296
fixes the red-eye effect in photos Select the order for printing multi-page TIFF files Select whether to print PDF files using 2-sided printing (WF-C5790). When set to On, you can also select a binding direction using the Binding(Copy) setting. Note: Fix Photo uses a sophisticated face recognition - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 297
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 298
Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1. Make - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 299
Print Driver or PostScript (PS3) printer software with the product (WF-C5790), you can check ink and maintenance box status by using the product buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 300
Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low. You can also check your ink or maintenance box status at any time using a utility on - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 301
pack as indicated on the screen. Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 302
4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 303
your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary: • You can update the ink and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or an - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 304
can be avoided with some other printers such as Epson EcoTank cartridge-free printers. The included initial ink packs are designed for reliable printer setup and cannot be used as replacement ink packs or resold. After setup, the remaining ink is available for printing. Yields are based on ISO - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 305
902 High-capacity 902XL Extra High-capacity - Parent topic: Purchase Epson Ink Packs and Maintenance Boxes Removing and Installing Ink Packs Make sure you have your replacement ink packs handy before you begin. You must install new ink packs immediately after removing the old ones. 1. If an - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 306
into your eyes, flush them immediately with water. Seek medical advice if problems persist. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink packs out of the reach of children. 5. Shake the new ink pack 10 times and remove it from the packaging. Caution: Do not touch - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 307
clicks. Note: If you cannot insert the tray all the way, make sure you are inserting the correct color ink pack and that the top of the ink pack is level with the top of the tray. The ink packs can only be inserted into the proper location. 8. Repeat these steps for each - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 308
. Follow the on-screen instructions to charge your product's ink. Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Related concepts Purchase Epson Ink Packs and Maintenance Boxes Printing with Black Ink and Expended Color Ink Packs When a color ink pack is expended, you can - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 309
Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print see a message telling you that you can temporarily print with only black ink, click the Delete or icon to cancel your print job. (If an Supplies. 5. Select Driver or Options. 309 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 310
the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Ink Packs Conserving Low Black Ink with Windows When black ink runs low and there is more color ink, you may see a message telling you that you can print with a mixture of color - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 311
feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for ink that gets flushed from the system during print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 312
, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. If running these utilities does not solve the problem, you may need to replace the ink packs. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 313
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 314
there are gaps or the pattern is faint, select X and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process Epson. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Packs - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 315
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 316
Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Packs Loading Paper in the Cassette Checking the Nozzles Using the Product Control Panel 316 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 317
Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Packs Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 318
head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility Cleaning the Print Head - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 319
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 320
up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using the Product Control Panel Print Head Alignment - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 321
: • Ruled Line Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 322
. Parent topic: Print Head Alignment Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the paper source that you - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 323
Cleaning. 4. Select the paper source you want to clean. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Note: If the paper is still smeared or scuffed, repeat these steps to clean - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 324
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 325
7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Note: If lines appear on the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 326
8. Open the ADF cover. 9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Parent topic: Cleaning and Transporting Your Product 326 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 327
dry out the print head and may prevent the product from printing. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 328
7. Secure the print head to the case with tape as shown. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product. 8. Lower the scanner unit. 328 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 329
9. Uninstall the optional paper cassette, if necessary. 329 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 330
10. Close the rear paper feed slot and output tray and lower the control panel. 11. Remove the output tray. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 331
Related concepts Print Head Cleaning Print Head Alignment 331 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 332
USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 333
manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or 10.13.x: You can manually error. Turn the power off and on again. If the problem persists, contact Epson Support. Turn the product off and then back on again. If - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 334
the product off and then back on again. Reinsert the indicated paper cassette. If the error persists, contact Epson for support. You need to replace Ink Supply Unit(s). Replace the indicated ink packs. Paper Configuration is set to Off. AirPrint is not available when the Paper Setup Auto Display - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 335
services, update the root certificate from the Epson Web Config utility. Contact your product administrator. Check that the printer driver administrator. Parent topic: Solving Problems Related references Paper Jams Inside Related tasks Removing and Installing Ink Packs Connecting a Telephone or - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 336
off. The received fax was already deleted. The job was printed 1-sided because the loaded paper does not support 2-sided printing. If you want to print on both sides, load paper that supports 2-sided printing. Available memory is running low. Reduce the size of the print job. Cannot communicate with - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 337
occurred. Check the DNS settings for the server, computer, or access point in the Settings > General Settings > Network Settings > Advanced > TCP/IP menu. If the problem cannot be cleared, contact your product administrator. 337 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 338
match. When you select Off as the authentication method, make sure the authentication method of the email server is set to None. If the problem cannot be cleared, contact your product administrator. The data size exceeds the maximum size for the attached files. Increase the Attached File Max Size - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 339
Make sure the product is connected to the computer or network correctly. Make sure you have installed Document Capture or Document Capture Pro. If the problem cannot be cleared, contact your product administrator. An error occurred while saving data to an external USB memory device. Reinsert the USB - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 340
1. Disconnect any interface cables connected to your product. 2. Load plain paper in the paper cassette. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 340 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 341
this guide or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 342
You see a confirmation screen. 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Product Does Not Turn On or Off Noise After - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 343
Epson for help. Parent topic: Solving Setup Problems Related tasks Removing and Installing Ink Packs Software Installation Problems If you have problems ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 344
problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble service provider for instructions. 344 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 345
(SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check Protocol. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 346
your product software from the Epson website using the instructions on the Start Here sheet. router documentation or contact your internet service provider for instructions. • Check to see if your instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 347
documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 348
(2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • If you are connecting the product via EpsonNet Setup and Parent topic: Solving Network Problems Related concepts Uninstall Your Product Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 349
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 350
routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals. • Make sure the size, weight, and number of your originals are supported by the ADF. • Make sure the originals are loaded correctly. • Make sure - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 351
above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Paper Feeding Problems Paper Jams Inside the Product Automatic Document Feeder (ADF) Specifications Related tasks Cleaning Your Product Solving Paper Problems Check these sections if you have - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 352
in the cassette printable side down. • Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 353
When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 354
number of print jobs are sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 355
Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 356
sure the ink drying time . Select Options & Supplies, select Options (or Driver), and enable the High Speed Printing setting. If the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the again. Parent topic: Solving Problems Printing from a Computer Related - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 357
sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties. Parent topic: Solving PostScript Printing Problems Related tasks Running a Product Check Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 358
Sound, then right-click the postscript driver for your product and select Properties. Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 359
the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 360
can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Placing Originals on the Scanner Glass Cleaning Your Product - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 361
product. Check the product name at the top of the driver window. • If you are using the PostScript printer topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 362
are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 363
Installing Ink Packs Related topics Loading Paper Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 364
to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning 364 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 365
Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide clean the print head, if necessary. • The ink packs may be old or low on ink, and you may need to replace them. paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 366
Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Removing and Installing Ink Packs Related topics Loading Paper manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning 366 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 367
are clogged. Then clean the print head, if necessary. • The ink packs may be old, and you may need to replace them. setting in Windows. • For best results, use genuine Epson paper. • On the product control panel, change the Problems Related concepts Print Head Cleaning Print Head Nozzle Check 367 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 368
Managing Color - Mac Removing and Installing Ink Packs Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 369
you do not know the user ID or password, contact your administrator for assistance. Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 370
in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 371
ADF and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Related topics Placing Originals on the stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 372
external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these paper on the back of the original and scan it again. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Advanced - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 373
on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: • If the Color Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Scanned - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 374
Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 375
analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 376
to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's has been made before you hang up. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setting - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 377
as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related tasks Saving and Viewing Received Faxes Sent Fax Quality is Poor If the sent fax quality is poor, try these solutions: • Clean the scanner - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 378
Contact the fax sender and ask them to send the fax in a higher resolution. • Try reprinting the received fax. Parent topic: Solving Faxing Problems Related references Receive Settings - Fax Related tasks Saving and Viewing Received Faxes Received Fax is Not Printed If a received fax is not printed - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 379
is compatible with the product. • Make sure the files on your device are in the correct format. Parent topic: Solving USB Device Problems Related references USB Device File Specifications External USB Device Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 380
Problems Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 381
: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Click Downloads. 3. Select your operating - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 382
. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 383
site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Specifications Fax Specifications Ink Pack Specifications Specifications PostScript Fonts (WF-C5790) PCL Fonts (WF-C5790) PCL Mode 5 Symbol Sets (WF-C5790) Windows System - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 384
or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 385
89 × 127 mm) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Thick paper: 25 lb (91 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 386
Paper types Weight Plain bond paper 20 lb (95 g/m2) to 24 lb (90 g/m2) Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inches (47 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 387
Envelopes 1 Left/right: 0.12 inch (3 mm) minimum 2 Top/bottom: 0.20 inch (5 mm) minimum 3 Reduced print quality area/left: 0.71 inch (18 mm) minimum 4 Reduced print quality area/right: 1.85 inches (47 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 388
Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog phone lines PBX (Private Branch Exchange) telephone - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 389
can be avoided with some other printers such as Epson EcoTank cartridge-free printers. The included initial ink packs are designed for reliable printer setup and cannot be used as replacement ink packs or resold. After setup, the remaining ink is available for printing. Yields are based on ISO - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 390
Printing: 22.8 inches (578 mm) Printing with optional cassette unit installed: 22.8 inches (578 mm) Weight 40.6 lb (18.4 kg) (without ink packs or power cord) With optional cassette unit installed: 50.7 lb (23.0 kg) Parent topic: Technical Specifications Electrical Specifications Power supply - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 391
0.5 A WF-C5710: Standalone copying: Approximately 23 W (ISO/IEC24712) Ready mode: Approximately 10 W Sleep mode: Approximately 1.5 W Power off mode: Approximately 0.2 W WF-C5790: storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. 391 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 392
driver • Security settings, such as password or encryption, etc. USB memory device 2TB Formatted in FAT, FAT32, or exFAT Note: Epson 802.11 b/g/n, depending on purchase location WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WEP (64/128 bit) 2.4 GHz 19.8 dBm (EIRP) - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 393
Ethernet Standard Communication mode Connector IEEE802.3i (10BASE-T)* IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T)* IEEE802.3az (Energy Efficient Ethernet); the connected device should be IEEE802.3az compliant Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 394
RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure To prevent radio interference to the licensed service, this device is intended to be operated and ankles). Parent topic: Technical Specifications PostScript Fonts (WF-C5790) Font name Nimbus Mono Letter Gothic Nimbus Mono - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 395
Italic Symbol - Symbol URW Dingbats - Wingdings Dingbats - ITC Zapf Dingbats Standard Symbol - SymbolPS Parent topic: Technical Specifications PCL Fonts (WF-C5790) Scalable Fonts Font name Nimbus Mono Letter Gothic Family Medium, Bold, Italic, Bold Italic Regular, Bold, Italic, HP - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 396
Font name Nimbus Mono PS Nimbus Roman No4 URW Classico URW Coronet URW Clarendon Condensed URW Classic Sans URW Classic Sans Condensed Antique Olive Garamond Mauritius Algiers NimbusSansNo2 Nimbus Roman No9 Nimbus Sans Nimbus Sans Narrow Palladio URW Gothic Family Regular, Bold, Oblique, Bold - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 397
Font name URW Bookman URW Century Schoolbook Nimbus Roman URW Chancery Medium Italic Symbol URW DingBats Dingbats Standard Symbol URW David URW Narkis URW Miryam URW Koufi URW Naskh URW Ryadh Family Light, Demi, Light Italic, Demi Italic Roman, Bold, Italic, Bold Italic Medium, Bold, Italic, Bold - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 398
not be readable. Print a sample and check for readability before printing large quantities. Parent topic: Technical Specifications PCL Mode 5 Symbol Sets (WF-C5790) Your product can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 399
Symbol set name 8859-9 ISO WiTurkish MSPublishin Ve Math 8859-10 ISO DeskTop Math-8 Roman-8 WiE.Europe Pc1004 8859-15 ISO PcTk437 Windows PsText IBM-US IBM-DN McText PcMultiling VeInternati PcEur858 VeUS PiFont PcE.Europe Unicode 3.0 WiBALT WiAnsi Attribute 5N 5T 6J 6M 6N 7J 8M 8U 9E 9J 9N 9T 9U - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 400
Symbol set name PcBlt775 Pc866Cyr Greek8 WinGrk WinCyr Pc851Grk ISOCyr Pc8Grk ISOGrk Pc866Ukr Hebrew7 8859-8 ISO Hebrew8 Pc862Heb PC-862, Hebrew Arabic8 HPWARA Pc864Ara Symbol Wingdings ZapfDigbats OCR A OCR B OCR B Extension Code3-9 EAN/UPC Attribute 26U 3R 8G 9G 9R 10G 10N 12G 12N 14R 0H 7H 8H - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 401
Parent topic: Technical Specifications 401 - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 402
Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Pack Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 403
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 404
service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service ink may leak. Parent topic: Important Safety Instructions Ink Pack Safety Instructions • Keep ink or vision problems continue after a thorough flushing, see a doctor immediately. If ink gets in - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 405
• Store ink packs with the bottom facing down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves broken pieces; contact Epson for support. Parent topic: Important Safety Instructions Telephone Equipment Safety Instructions When using telephone equipment - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 406
connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 407
the problem is resolved. This equipment may not be used on coin service provided by the telephone company. Connection to party line service is this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical safety - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 408
, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim, controversy or action between you - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 409
if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 410
any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 411
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 412
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 413
resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. libTIFF Software Acknowledgment A Note Concerning Responsible Use of - Epson WorkForce Pro WF-C5790 | Users Guide for U.S. and Canada - Page 414
Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is time to sleep to a shorter interval. Parent topic: Copyright Notice Copyright Attribution © 2018 Epson America, Inc. 9/18 CPD-54686R2 Parent topic: Copyright Notice 414
WF-C5710/WF-C5790 User's Guide