Epson WorkForce Pro WF-M5299 Users Guide for Latin America - Page 201

Related tasks Selecting Extended Settings - Windows Selecting Printing Preferences - Mac Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the product. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Open print queue. Right-click the stalled print job, click Cancel, and click Yes. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. 201