Epson WorkForce Pro WF-R8590 User Manual - Page 407

Sent Fax is Received in an Incorrect Size, Direct Send, Parent topic, Related references

Page 407 highlights

• Clean the ADF. • Try changing the resolution setting on the control panel. • Try adjusting the density setting on the control panel. • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Fax Sending Options Related tasks Cleaning Your Product Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax machine does not support A3-size documents. • If you are sending a fax using the scanner glass, make sure your original is placed correctly on the scanner glass and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover. Parent topic: Solving Faxing Problems Related tasks Placing Originals on the Scanner Glass Cleaning Your Product 407

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• Clean the ADF.
• Try changing the resolution setting on the control panel.
• Try adjusting the density setting on the control panel.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the
Direct Send
feature.
Note:
If you send a high resolution monochrome fax without using the
Direct Send
feature, the
product may automatically lower the resolution.
• Try enabling the error correction mode (ECM) setting.
Parent topic:
Solving Faxing Problems
Related references
Basic Settings - Fax
Fax Sending Options
Related tasks
Cleaning Your Product
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper
size. If the message
OK (Reduced Size)
appears in the fax transmission report, the recipient's fax
machine does not support A3-size documents.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly on the
scanner glass and that the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic:
Solving Faxing Problems
Related tasks
Placing Originals on the Scanner Glass
Cleaning Your Product
407