Frigidaire FFHN2740PS Use and Care Manual - Page 31

BEFORE YOU CALL (CONTINUED) CONCERN POTENTIAL CAUSE DISPENSER (Ice & Water) Dispenser will not dispense ice. • Dispenser lock out is engaged. • There is no ice in the bin to be dispensed. • The refrigerator doors are not completely closed. Ice dispenser is jammed. • Dispenser paddle has been pressed too long and the dispenser motor has overheated. • Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. Dispenser will not dispense water. • Ice cubes are jammed between ice maker and back of ice container. • Dispenser lock out is engaged. • Water filter not seated properly. • Water filter is clogged. Water has an odd taste and/or odor. • Household water line valve is not open. • Water has not been dispensed for an extended period of time. Water pressure is extremely low. • Unit not properly connected to cold water line. • Cut-off and cut-on pressures are too low (well systems only). • Reverse osmosis system is in regenerative phase. Water not cold enough. • As warmer tap water goes through the filter and enters the water tank, chilled water is pushed through to the dispenser. Once chilled water is used up, it will take several hours to bring the freshly replaced water to a cooler temperature. OPENING/CLOSING OF DOORS/DRAWERS Door(s) will not close. • Door was closed too hard, causing other door to open slightly. • Refrigerator is not level. It rocks on the floor when moved slightly. • Refrigerator is touching a wall or cabinet. Drawers are difficult to move. • Food is touching shelf on top of drawer. • Track that drawers slide on is dirty. COMMON SOLUTION • Press and hold control lock for three seconds. • See the "Ice maker is not making any ice" section above. • Be sure the refrigerator doors are completely closed. • The motor overload protector will reset in about three minutes and then ice can be dispensed. • Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. • Remove ice cubes that are jamming the dispenser. • Press and hold control lock for three seconds. • Remove and reinstall the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. • Replace filter cartridge. Be sure to remove protective caps and push the filter firmly so that you hear it lock solidly into position. • Open household water line valve. See CONCERN column AUTOMATIC ICE MAKER. • Draw and discard 10-12 glasses of water to freshen the supply. • Connect unit to cold water line that supplies water to the kitchen faucet. • Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). • It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase. • Add ice to cup or container before dispensing water. • Close both doors gently. • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. • Remove top layer of items in drawer. • Ensure drawer is properly installed on track. • Clean drawer, rollers, and track. See Care & Cleaning. 31