Fujitsu 5120C Operator's Guide - Page 126

fi-5120C / fi-5220C Image Scanner Operator Guide, Symptom: Multi feed errors occur frequently.

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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Symptom: Multi feed errors occur frequently. Back Do the documents satisfy the conditions described in "7.2 Document Quality"? YES Use documents that satisfy the requirements. (*1) NO When the multi feed detection is ON, are the multi feed detection conditions satisfied?(*2) YES Satisfy the multi feed detection conditions. (*2) NO Were the documents fanned before loaded onto the ADF paper chute? YES Fan the document before loading, or reduce the number of sheets of the documents. NO Have you scanned a very thick paper or plastic document? When scanning documents like this, disable the multifeed detection. YES NO Have the documents just been printed out on a copier or laser printer? Fan the documents 3 or 4 times to remove static electricity from the paper. YES NO Is the document stack 5 mm or less? YES Reduce the number of sheets of the document. (*3) NO Are all the consumables (Pick roller and Pad ASSY) installed correctly? Correctly install the consumables if needed. NO

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6.3 Remedying Typical Troubles
fi-5120C / fi-5220C Image Scanner Operator Guide
TROUBLE SHOOTING
CONTENTS MAP
TOP
6.3 Remedying Typical Troubles
Symptom: Multi feed errors occur frequently.
Back
Do the documents satisfy the conditions
described in "
7.2 Document Quality
"?
NO
Use documents that satisfy the requirements.
(*1)
YES
When the multi feed detection is ON, are the
multi feed detection conditions satisfied?(*2)
NO
Satisfy the multi feed detection conditions. (*2)
YES
Were the documents fanned before loaded
onto the ADF paper chute?
NO
Fan the document before loading, or reduce
the number of sheets of the documents.
YES
Have you scanned a very thick paper or plastic
document?
YES
When scanning documents like this, disable
the multifeed detection.
NO
Have the documents just been printed out on a
copier or laser printer?
YES
Fan the documents 3 or 4 times to remove
static electricity from the paper.
NO
Is the document stack 5 mm or less?
NO
Reduce the number of sheets of the document.
(*3)
YES
Are all the consumables (Pick roller and Pad
ASSY) installed correctly?
NO
Correctly install the consumables if needed.
file://///Hd-htgle21/Manual/fi-5120C_5220C-lynx2/OG/R03/contents/EN/06/c06_03/09.htm (1/2)2006/08/29 16:01:42