Garmin GRA 55 Maintenance Manual - Page 27

Troubleshooting Information

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5 TROUBLESHOOTING INFORMATION 5.1 GRA 55/5500 General Troubleshooting This section provides troubleshooting information for the Garmin GRA 55/5500 Radar Altimeter. All faulty units must be returned to Garmin for repair. No internal or comprehensive unit troubleshooting is possible at the dealer service center due to the need for specialized unit test setups and test software. However, the service center may troubleshoot a unit to confirm a fault or the status of the unit by utilizing the following methods: • Checking the status of monitored unit faults • Checking the unit software versions • Checking the unit installation configuration • Downloading and analyzing the unit assert log • Checking the unit statistics and internal recorded unit temperatures The troubleshooting methods listed herein are employed using the GRA 55/5500 Retrofit Installation Tool as described in the following sections. Table 5-1. GRA 5500 Fault Descriptions Fault Type Fault Name Configuration N/A Zero-Foot Lock Calibration Zero-Foot Cal Description Cause Resolution GRA HW Revision Update software to ID invalid for SW correct version for version hardware Unit does not boot GRA Unit ID invalid (Both discrete inputs grounded) Check Unit ID strapping and set to a valid ID Hardware failure Return unit to Garmin for service Average frequency of zero-foot signal is larger/smaller than allowable frequencies Improper antenna connections Check antenna installation and all cable connections and retry calibration. Note there are no assert log entries for this fault. Zero-Foot point is Calibration not not set complete Calibrate unit while on ground. Note there are no assert log entries for this fault. 190-01277-A3 Rev. 1 System Maintenance Manual GRA 55/5500 Bell 206 STC Page 5-1

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190-01277-A3
System Maintenance Manual GRA 55/5500 Bell 206 STC
Rev. 1
Page 5-1
5
TROUBLESHOOTING INFORMATION
5.1
GRA 55/5500 General Troubleshooting
This section provides troubleshooting information for the Garmin GRA 55/5500 Radar Altimeter. All
faulty units must be returned to Garmin for repair.
No internal or comprehensive unit troubleshooting is possible at the dealer service center due to the need
for specialized unit test setups and test software. However, the service center may troubleshoot a unit to
confirm a fault or the status of the unit by utilizing the following methods:
Checking the status of monitored unit faults
Checking the unit software versions
Checking the unit installation configuration
Downloading and analyzing the unit assert log
Checking the unit statistics and internal recorded unit temperatures
The troubleshooting methods listed herein are employed using the GRA 55/5500 Retrofit Installation Tool
as described in the following sections.
Table 5-1.
GRA 5500 Fault Descriptions
Fault Type
Fault Name
Description
Cause
Resolution
Configuration
N/A
Unit does not boot
GRA HW Revision
ID invalid for SW
version
Update software to
correct version for
hardware
GRA Unit ID
invalid (Both
discrete inputs
grounded)
Check Unit ID
strapping and set
to a valid ID
Hardware failure
Return unit to
Garmin for service
Calibration
Zero-Foot Lock
Average frequency
of zero-foot signal
is larger/smaller
than allowable
frequencies
Improper antenna
connections
Check antenna
installation and all
cable connections
and retry
calibration. Note
there are no assert
log entries for this
fault.
Zero-Foot Cal
Zero-Foot point is
not set
Calibration not
complete
Calibrate unit while
on ground. Note
there are no assert
log entries for this
fault.