Gateway E-9722R Gateway E-9722R Server User Guide
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Gateway E-9722R manual content summary:
- Gateway E-9722R | Gateway E-9722R Server User Guide - Page 1
E-9722R Server USERGUIDE ® - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 2
- Gateway E-9722R | Gateway E-9722R Server User Guide - Page 3
7 SATA II/SAS backplane 7 LED information 8 Getting Help 9 Server Companion DVD 9 Gateway Web site 9 Telephone support 9 Chapter 2: Setting Up Your Server 11 Setting up the hardware 12 Protecting from power source problems 12 Starting your server 13 Understanding the power-on self-test 13 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 4
the BMC firmware 56 Recovering the BMC 56 Chapter 6: Troubleshooting 57 Telephone support 58 Before calling Gateway Customer Care 58 Telephone support 58 Tutoring and training 59 Safety guidelines 59 Error messages 59 Troubleshooting 63 First steps 63 Battery replacement 63 Beep codes - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 5
www.gateway.com Monitor 72 Power 73 Processor 73 Appendix A: Server Specifications 75 System specifications 76 System board specifications 76 Environmental specifications 77 Electronic specifications 77 Memory map 77 Interrupts 78 Connector pinouts 78 Additional specifications - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 6
Contents iv - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 7
CHAPTER 1 Checking Out Your Gateway Server • Front • Back • Back • Interior • System board • Hot-swap backplanes • Getting Help 1 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 8
Front Hard drives (as many as 12) CHAPTER 1: Checking Out Your Gateway Server Hard drive tray LEDs Optical drive SMIL module bay (optional) Control panel Control panel VGA port 2 USB ports (2) ID button ID LED NIC status LED - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 9
www.gateway.com Back PS/2 Keyboard PS/2 Mouse port port VGA port NIC ports (4) USB ports (2) Serial port Server management port ID LED Power supply AC power connector 3 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 10
Interior 1 CHAPTER 1: Checking Out Your Gateway Server 2 3 4 5 6 7 8 10 # Feature 1 System board 2 Fan duct 3 System fans 4 SATA II/SAS backplane 5 Hard drive bays 9 # Feature 6 Front panel 7 Front panel VGA connector 8 SMIL module (optional) 9 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 11
System board Connectors www.gateway.com # Feature # Feature 1 PCI-X/PCI-E expansion slot (J41) 19 (J37) 6 Dual NIC 0 and 1 connector (RJ-45) (J23) 24 Front panel connector (J45) 7 Server management port (RJ-45) (J21) 8 VGA port (J17) 25 Front panel VGA connector (J46) 26 I2C - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 12
CHAPTER 1: Checking Out Your Gateway Server # Feature # Feature 9 Serial port (J12) 27 Main power connector (J48) 10 PS/2 keyboard and mouse ports (J10) 11 Rear dual USB Port (J6) 28 Internal - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 13
www.gateway.com Hot-swap backplanes SATA II/SAS backplane # Feature 1 SATA II/SAS hard drive connector 0 2 SATA II/SAS hard drive connector 1 3 SATA II/SAS hard - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 14
1: Checking Out Your Gateway Server LED information See the following table for a description of this server's LEDs and the information they provide: LED Name Function Location Color Description ID Aid in server Control panel and Yellow On = Server identification identification back of - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 15
and its components. For instructions, see Using Your Server Companion DVD. Gateway Web site Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at support.gateway.com for: • Technical documentation and product guides • Technical tips and - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 16
CHAPTER 1: Checking Out Your Gateway Server 10 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 17
CHAPTER 2 Setting Up Your Server • Setting up the hardware • Protecting from power source problems • Starting your server • Setting up the operating system • Initial hardware settings 11 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 18
is safe: • Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the back of the server for cabling and air circulation. • Use the instructions on your server's setup poster to set up your hardware. Caution Your server comes with 3-wire AC power cords fitted with the - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 19
self-test (POST) routine checks the server memory and components. If POST finds any problems, the server displays error messages and issues audible beeps. Write down any error messages that you see, then see "Error messages" on page 59 and "Beep codes" on page 64 for troubleshooting information. 13 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 20
for your specific network. If you are installing an operating system because it was not already installed by Gateway, see the appropriate installation guide for instructions. Initial hardware settings Your server comes from the manufacturer with the correct initial hardware settings to operate your - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 21
CHAPTER 3 Maintaining Your Server • Caring for your server • Preparing for system recovery • System administration • Identifying your server • Updating the baseboard management controller firmware • Using your Server Companion DVD 15 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 22
finish on components. • Keep the cooling vents free of dust. With your server turned off and unplugged, brush the dust away from the vents with a damp under the keys. If you spill liquid on the keyboard, turn off your server and turn the keyboard upside down to let the liquid drain. Let the keyboard - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 23
you start the server and attempt to fix the problem. See your operating system's documentation or online help for instructions on creating startup information, refer to the Gateway Baseboard Management Controller (BMC) User Guide at support.gateway.com (by selecting this server from the list). You - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 24
Tip Passwords can also be cleared using jumpers on the system board. For instructions, see "Resetting BIOS passwords" on page 55. 4 For the new blank, then press ENTER. The password is removed. Identifying your server Important If your server has an Intel IMM module installed, the system ID LED will - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 25
zip file from support.gateway.com. 2 Read the release notes for the firmware update. 3 Follow the instructions on the Web site server document list opens. 3 Click the title of the document you want to view. The document opens. To access files manually, open the Docs\Manuals folder on the Server - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 26
click Install. Follow any on-screen instructions. To access the files manually, open the Drivers folder on the SCDVD, then open the appropriate subfolder. To extract drivers and programs to diskettes: 1 Insert the SCDVD into your server's DVD drive. The Gateway Application and Driver Recovery window - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 27
turned on, insert the SCDVD into the DVD drive. 2 Restart your server. A message appears asking you to select an option. 3 Press any key to boot from the DVD. The Gateway Options Main Menu appears. 4 Follow any on-screen instructions. You can use the options in this menu to reformat your hard drive - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 28
CHAPTER 3: Maintaining Your Server 22 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 29
CHAPTER 4 Installing Components • Preparing to install components • Preventing static electricity discharge • Opening the server case • Closing the server case • Installing and removing drives • Installing memory • Installing and removing PCI expansion cards • Replacing system fans • Replacing or - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 30
• Has a stable surface on which to set your server. • Has enough room to place all of your server parts. • Is near a grounded outlet so you can test your server after installation. • Is near a telephone (in case you need help from Gateway Customer Care). The telephone must be directly connected to - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 31
using the standard cabinet rails. You must support the server while removing the front screws and while sliding the server off the cabinet rails. If the server is not supported, damage to the server or injury may result. 1 Follow the instructions in "Preventing static electricity discharge" on page - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 32
(2). Caution For correct cooling and air flow, always reinstall the top covers before you turn on the server. Operating the server without the covers in place will cause the server to overheat. Important The hard drive carriers shown in these illustrations may look different than the actual hard - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 33
www.gateway.com Closing the server case To close the server case: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 Place the front top cover on the server, then slide it forward until it clicks into place. Important The - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 34
. 2 Unlock the bezel (if necessary) and remove it by pulling it from the chassis. 3 Follow the instructions in "Opening the server case" on page 25. 4 Disconnect the 44-pin optical drive cable from the optical drive interface board. 5 Loosen the thumbscrew (1), then move the retaining clip (2) - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 35
cable to the back of the interface board. 12 Follow the instructions in "Closing the server case" on page 27. 13 Reinstall the bezel, if required, drives must conform to Gateway standards. Use this procedure to add or replace a hard drive in a hot-swap bay. Your server supports as many as twelve - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 36
a hot-swap hard drive: Caution Before you remove a failed drive, use the appropriate software and utilities installed on the server to stop all activity on the failed drive. Instructions for using the software are provided by the software manufacturer. Failure to do so may destroy the data on the - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 37
drive bays are included with your server. Installing memory Caution Use only DDR2-667 MHz compliant, 184-pin, SDRAM registered ECC, DIMM memory modules. The system board supports 16 DDR2 667 MHz vertical DIMMs to provide up to 64 GB of memory with ECC support. The 667 MHz differential memory clocks - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 38
CHAPTER 4: Installing Components If you install two processors, refer to the following table: DIMM Processor DIMMA0 DIMMB0 DIMMA1 4 Processor 0 - - 512 MB Processor 1 - - 512 MB Processor 0 - - 1 GB Processor 1 - - 1 GB Processor 0 - - 2 GB Processor 1 - - 2 GB Processor - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 39
www.gateway.com If you install four processors, refer to the following table: DIMM Processor DIMMA0 DIMMB0 DIMMA1 8 Processor 0 - - 512 MB Processor 1 - - 512 MB Processor 2 - - 512 MB - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 40
secure the memory module automatically. 5 Follow the instructions in "Closing the server case" on page 27. 6 Turn on the server and open the BIOS setup utility. Verify the 66 MHz using the riser card. One PCI-E expansion slot can support two PCI-E x8 expansion slots with x8 speed using the riser - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 41
www.gateway.com 3 If you are replacing a card, disconnect any cables that are attached to the old card. 4 Push the riser card locking tabs (1) in the directions shown in the illustration. 5 Lift the riser card assembly out of the chassis (2) and place it on a clean, static-free surface. 35 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 42
CHAPTER 4: Installing Components 6 Press down and open the release lever (4) and flip open the card guide tab (5). 7 Remove the expansion card (6). If you are not replacing the card, install a slot cover (7) on the back of the riser card assembly. Caution Do - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 43
www.gateway.com 9 Press the tab (8) holding the riser card in the guide tab. 13 Position the PCI riser card assembly (1) over the PCI socket on the server board, then press the PCI riser card assembly into the PCI socket until it clicks into place. 14 Follow the instructions in "Closing the server - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 44
revert to the normal speed. To replace a system fan: 1 Follow the instructions in "Preventing static electricity discharge" on page 24. 2 Follow the instructions in "Opening the server case" on page 25, but do not turn off the server. 3 Remove the fan duct.. 4 Determine which fan group needs to be - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 45
www.gateway.com To replace the system fans and the fan cage: 1 Follow the instructions in "Preventing static electricity discharge" on page 24. 2 Follow the instructions in "Opening the server case" on page 25. 3 Remove the fan duct by lifting it out of the chassis. 4 Lift the retaining clip (1). 39 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 46
sure that the retaining clip is inserted into the hole in the chassis. 8 Replace the fan duct by placing it into the chassis. 9 Follow the instructions in "Closing the server case" on page 27. 40 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 47
.gateway without a heat sink could damage the processor. The system board supports as many as four AMD® Opteron™ 8000 series processors with turn off the server, then unplug the power cord(s) and all other cables connected to the server. 3 Follow the instructions in "Opening the server case" on page - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 48
CHAPTER 4: Installing Components 6 Unlock the load lever (1) and lift it up, then open the load plate (2). This releases the processor (if you are replacing the processor), or prepares the socket for the installation of a new processor (if you are adding a processor). 7 Lift the processor (3) out of - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 49
heatsink socket. 11 Follow the instructions in "Closing the server case" on page 27. Replacing a power supply module Caution The power supplies in this server contain no user-serviceable parts. Only a qualified computer technician should service the power supplies. Your server comes with 3-wire AC - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 50
in "Preventing static electricity discharge" on page 24. Make sure that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. 2 Follow the instructions in "Opening the server case" on page 25. 3 Remove the PCI riser assembly by following the - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 51
www.gateway.com 6 Loosen the thumbscrew (1), then lift the distribution module the system fan cage and fan duct by following the instructions in "Replacing system fans" on page 38. 12 Reinstall the PCI riser assembly by following the instructions in "Removing and installing the PCI riser assembly, a - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 52
, then unplug the power cord(s) and all other cables connected to the server. 2 Unlock the bezel (if necessary) and remove it by pulling it straight off the front of the server. 3 Follow the instructions in "Opening the server case" on page 25. 4 Remove all of the hot-swap drive carriers from the - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 53
www.gateway.com 10 Holding the new backplane by the edges only, align fan duct by following the instructions in "Replacing system fans" on page 38. 14 Follow the instructions in "Closing the server case" on page 27. 15 Reinstall the hot-swap drives back into the server. Make sure that you install - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 54
: 1 Print the appendix for "BIOS Settings" on page 83 in this guide. 2 Restart your server, then press F2 at any time after you see the LEDs on your until it snaps into place. 9 Follow the instructions in "Closing the server case" on page 27. 10 Restart your server, then press F2 at any time after - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 55
www.gateway.com Replacing the control panel Caution Your server must be operated with a control panel in place. To replace the control panel adapter card: 1 Follow the instructions in "Preventing static electricity discharge" on page 24. Make sure that you turn off the server, then unplug the power - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 56
system fans" on page 38. 17 Reinstall the PCI riser assembly by following the instructions in "Installing and removing PCI expansion cards" on page 34. 18 Follow the instructions in "Closing the server case" on page 27. 19 Restart your server, then press F2 at any time after you see the LEDs on your - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 57
CHAPTER 5 Using the BIOS Setup Utility • Opening the BIOS Setup utility • Updating the BIOS • Recovering the BIOS • Resetting the BIOS • Updating and recovering the BMC 51 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 58
this guide's appendix for "BIOS Settings" on page 83. To open the BIOS Setup utility: 1 Restart your server, then support.gateway.com. 5 Follow the instructions on the Web site or the readme.txt file in the downloaded zip file to update the BIOS. 6 After you have updated the BIOS, restart your server - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 59
or the bootable USB disk-on-key. 4 Restart the server. The old BIOS is recovered. To manually recover the BIOS: 1 Turn off the server, then disconnect the power cords and all other cables connected to the server. 2 Follow the instructions in "Opening the server case" on page 25. 3 Remove the jumper - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 60
1 Print the appendix for "BIOS Settings" on page 83 in this guide. 2 Restart your server, then press F2 at any time after you see the LEDs on your turn off the server, then unplug the power cord(s) and all other cables connected to the server. 5 Follow the instructions in "Opening the server case" on - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 61
www.gateway.com 9 Turn off the server, then disconnect the power cords and all other cables connected to the server. 10 Follow the instructions in "Opening the server case" on page 25. 11 Place the jumper back onto pins 1-2. 12 Follow the instructions in "Closing the server case" on page 27. - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 62
.gateway.com. 2 Read the release notes for the firmware update. 3 Follow the instructions on the Web site or in the readme.txt file in the downloaded zip file to update the firmware. 4 When the BMC update is complete, reboot your server. Recovering the BMC If you encounter a problem while you are - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 63
CHAPTER 6 Troubleshooting • Telephone support • Tutoring and training • Safety guidelines • Error messages • Troubleshooting 57 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 64
CHAPTER 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your server, follow these recommendations before contacting Gateway Customer Care: • Make sure that your server is connected correctly to a grounded AC outlet that is supplying - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 65
resources. Resource Service description For more information Gateway Learning Libraries A variety of courses and tutorials are available on CD. Select from several easy-to-use learning libraries. www.gateway.com/training Safety guidelines While troubleshooting your server, follow these - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 66
CHAPTER 6: Troubleshooting Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer. This is often reported - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 67
www.gateway.com S.M.A.R.T. Capable but Command Failed The BIOS tried to send a S.M.A.R.T. message error while trying to initialize the DMA controller. This is a fatal error, often indication a problem with system hardware. Checking NVRAM..Update Failed BIOS could not write to the NVRAM block. This - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 68
CHAPTER 6: Troubleshooting PCI I/O conflict A PCI adapter generated an I/O resource conflict when keyboard controller is initialized. Keyboard/Interface Error Keyboard Controller failure. This may indicate a problem with system hardware. System Halted The system has been halted. A reset or power - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 69
the exact message before calling Gateway Customer Care. For instructions, see "Telephone support" on page 58. • Restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Check your configuration settings. • When diagnosing problems, press the non - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 70
CHAPTER 6: Troubleshooting Beep codes Beeps 1 2 3 4 5 6 7 8 9 10 11 Whenever a recoverable error occurs during the power-on self-test (POST), the BIOS displays an error message that describes the problem. The BIOS also sounds a beep code (one long tone followed by two short tones) during POST if - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 71
www.gateway.com Diagnostic LEDs This system board provides a set of eight diagnostic (Port 80) LEDs. If you are troubleshooting your system, these LEDs can help you determine where errors are taking place. If you are experiencing problems with your server, open the case and check these LEDs (CR22 to - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 72
66 CHAPTER 6: Troubleshooting In determining the code the mouse, to solve the problem. All LEDs are cleared and restored to normal status after the server is power cycled. POST code is OK and CMOS checksum is OK. Verify CMOS checksum manually by reading storage area. If the CMOS checksum is bad - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 73
www.gateway.com Check point 2A 2C 2E 31 33 37 38 39 3A 3B 3C setup if needed/requested. Late POST initialization of chipset registers. Build ACPI tables (if ACPI is supported). Program the peripheral parameters. Enable/disable NMI as selected. Late POST initialization of system management interrupt - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 74
68 CHAPTER 6: Troubleshooting Check point A2 A4 A7 A8 A9 AA AB AC B1 00 Description Take care of runtime image preparation for different BIOS modules. Fill the - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 75
www.gateway.com Check point D9 DA Description Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory. Leaves all RAM below 1 MB - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 76
Troubleshooting (function 1) - Initializes all static devices that include manual configured onboard peripherals, memory and I/O decode windows in For instructions, see "Replacing the CMOS battery" on page 48. Optical drive Your server does not recognize an optical drive • Restart your server, - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 77
correctly. For instructions, see "Removing and installing an optical drive" on page 28. Your optical drive tray does not open • Press a straightened paper clip wire into the optical drive's manual eject hole. The drive tray opens. • If this problem happens frequently while the server is turned on - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 78
CHAPTER 6: Troubleshooting Internet You cannot connect to the Internet • Make sure that your account with your Internet Service Provider (ISP) is set up correctly. Contact your ISP technical support for help. Keyboard Liquid has been spilled into the keyboard • If you spilled liquid in the - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 79
gateway.com Power Processor You press the power button, but the server does not turn on • If the power button LED is green, the server is turned on, but you may not be seeing an image on the monitor. For monitor troubleshooting, see "Monitor" on page 72. • If your server server and make sure that - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 80
CHAPTER 6: Troubleshooting 74 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 81
APPENDIX A Server Specifications • System specifications • System board specifications • Environmental specifications • Electronic specifications • Additional specifications 75 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 82
PCI expansion cards Power supply Three 700 W hot-swap, redundant power supply modules (standard) Operating systems Supports Windows Server 2003 (all) and Windows Storage Server 2003 (all) Certifications ■ FCC Class A ■ UL ■ cUL System board specifications Processor Chipset Memory PCI device - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 83
balancing, failover, TOE, and jumbo frame ACPI 2.0b compliance Supports: ■ S0 ■ S1 ■ S5 Environmental specifications The following specifications identify maximum environmental conditions. At no time should the server run under conditions which violate these specifications. Variable Requirements - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 84
APPENDIX A: Server Specifications Address Range (hex) 0E0000h to 0EFFFFh FC000000h to FFFFFFFFh Amount 2 MB 64 MB Function Extended system BIOS PCI memory space Interrupts Important If you - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 85
www.gateway.com Pin Signal Name 4 +5 V 5 Ground 6 +5 V 7 Ground 8 Power good 9 Stand by +5 V 10 +12 V 11 +12 V 12 +3.3 V 13 +3.3 V 14 -12 V 15 Ground 16 DC_ON (soft on/off) - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 86
APPENDIX A: Server Specifications VGA connector Pin Signal Name 1 Red 2 Green 3 Blue 4 No connection 5 GND 6 GND 7 +5 V 8 GND 9 +5 V 10 GND 11 No connection 12 SDA 13 HSYNC (horizontal sync) - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 87
Ground 5 +3.3 V Additional specifications For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway's Support page at support.gateway.com. The Support page also has links to additional Gateway documentation and detailed specifications for your - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 88
APPENDIX A: Server Specifications 82 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 89
APPENDIXB BIOS Settings 83 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 90
settings, run the BIOS Setup utility. To view all BIOS settings: 1 Restart your server. 2 Press F2 at any time after you see the LEDs on your keyboard flash or Setting the wrong values in the Advanced Menu may cause the server to malfunction. BIOS menu Main Advanced BIOS submenu CPU Configuration - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 91
www.gateway.com BIOS menu BIOS submenu Memory Configuration Setting ACPI 2.0 Object Total Memory Capacity IOMMU Mode Memory Hole Remapping CS Sparing Enable DIMM Information IDE Configuration - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 92
APPENDIX B: BIOS Settings BIOS menu BIOS submenu Super I/O Configuration 86 Setting MCP55 SATA 0 Secondary MCP55 SATA 1 Primary MCP55 SATA 1 Secondary MCP55 SATA 2 Primary MCP55 SATA 2 Secondary IO55 SATA 0 Primary IO55 SATA 0 Secondary IO55 SATA 1 Primary IO55 SATA 1 Secondary IO55 SATA 2 Primary - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 93
www.gateway.com BIOS menu Boot BIOS submenu USB Configuration PCI Configuration Boot Settings Configuration Setting Value USB Devices Enabled (List of USB devices detected by BIOS) Legacy USB Support USB 2.0 Controller Mode BIOS EHCI Hand-Off Disabled Enabled Auto FullSpeed (12 Mbps) HiSpeed ( - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 94
APPENDIX B: BIOS Settings 88 BIOS menu Security Server BIOS submenu Setting Quick Boot Quiet Boot Bootup Num-Lock POST Error Pause Value Disabled Enabled Disabled Enabled On Off Disabled Enabled Supervisor Password (Installed/ - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 95
www.gateway.com BIOS menu Exit BIOS submenu Setting Serial Port Mode Flow Control Redirection After BIOS POST Terminal Type VT-UTF8 Combo Key Support IPMI Configuration Status of BMC BMC Firmware Revision View BMC Event Log Clear BMC System Event Log Disable PEF Restore on AC Power Loss - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 96
Mode Device block mode PIO Mode Device PIO mode Async DMA Device Async DMA mode Ultra DMA Device Ultra DMA mode S.M.A.R.T. Device S.M.A.R.T. support Type Not Installed Auto CD/DVD ARMD LBA/Large Mode Disabled Auto Block (Multi-Sector Transfer) Mode Disabled Auto PIO Mode Auto - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 97
APPENDIXC Legal Information 91 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 98
. See installation instructions for details. service may be required. The telephone company may request that you disconnect the equipment until the problem Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway E-9722R Server - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 99
all the devices does not exceed 5. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate servicing, contact an authorized service location. Warning Use of controls or adjustments or performance of procedures other than those specified in this manual - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 100
Gateway to see if this program is available in your area. ■If you need further assistance in recycling, reusing, or trading in your "end of life" product, you may contact us at the Customer Care number listed in your product's user guide writing from Gateway. The information in this manual has been - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 101
APPENDIXD Legal Information 95 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 102
Always follow these instructions to help guard against personal injury and damage to your Gateway system. Your Gateway system is must disconnect both power cords. ■ Unplug the system from the wall outlet and refer servicing to qualified personnel if: ■ The power cord or plug is damaged. ■ Liquid has - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 103
checkpoints 70 POST code checkpoints 66 DIM code checkpoints 70 DIMM see memory diskette drive connector 5 location 2 display troubleshooting 72 documentation Gateway Web site 9 Server Companion DVD 19 drive bays location 2 drivers installing 19 drives configuring 28 diskette 2 hard drive 2, 29 hot - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 104
Gateway Systems Manager 17 general guidelines 16 recording BIOS configuration 17 master boot record 71 memory installing 31 location 5 map 77 troubleshooting 72 messages 59 monitor cleaning 17 troubleshooting source problems 12 static electricity 24 surge protectors 12 troubleshooting 73 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 105
removing 38 replacing 38 system recovery recording BIOS configuration 17 59 troubleshooting add-in card 71 battery 63 beep codes 64 BIOS 73 power source problems 12 processor 73 safety guidelines 59 technical support 58 telephone support 58 video 72 turning off server 14 turning on server 13 U - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 106
Index 100 - Gateway E-9722R | Gateway E-9722R Server User Guide - Page 107
- Gateway E-9722R | Gateway E-9722R Server User Guide - Page 108
A MAN E-9722R USR GDE R3 06/07
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E-9722R Server
USER
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