Gateway NE510 User Manual

Gateway NE510 Manual

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  • Gateway NE510 | User Manual - Page 1
    - 1 Gateway notebook (15") User's Manual
  • Gateway NE510 | User Manual - Page 2
    - © 2013. All Rights Reserved. Gateway notebook (15") Covers: NE572 / NE570 / NE510 This revision: October 2013 Sign up • Get the latest offers and product information • Register your device for warranty service For more information please visit the AcerCloud website: www.acer.com/acercloud Model
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    contents - 3 First things first 5 Your guides 5 Basic care and tips for using your computer 5 Turning your computer on and off 5 Taking care of your computer 6 Taking care of your AC adapter 6 Taking care of your battery pack 7 Cleaning and servicing 7 Getting to know your computer
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    updates?..... 69 Where can I get more information 69 Troubleshooting 70 Troubleshooting tips 70 Error messages 70 Internet and online security 72 First steps on the net 72 Protecting your computer 72 Choose an Internet Service Provider ........ 72 Network connections 74 Surf the Net 76
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    computer can help you to be more productive, please refer to the User's Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your notebook. It
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    6 - First things first You can also put the computer in sleep mode by pressing the sleep hotkey + . Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on
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    not tamper with batteries. Keep them away from children. • Dispose of used batteries according to local regulations. Recycle if possible. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer and remove the battery pack. 2. Disconnect the AC adapter. 3. Use
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    your computer GETTING TO KNOW YOUR COMPUTER After setting up your computer, as illustrated in the setup instructions, let us show you around your new Gateway computer. Top view - display 1 2 3 # Icon Item 1 Webcam 2 Screen 3 Microphone Description Web camera for video communication. A light
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    Top view Getting to know your computer - 9 12 # Icon Item 1 Card reader Description Accepts Secure Digital (SD) cards. Push to remove/install the card. Only one card can operate at any given time. Power indicator Indicates the computer's power status. Indicates the computer's battery status
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    10 - Getting to know your computer Top view - keyboard 1 2 3 4 # Icon Item Description 1 Power button Turns the computer on and off. 2 Keyboard For entering data into your computer. See "Using the keyboard" on page 14. Touch-sensitive pointing device which 3 Touchpad functions like a
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    (VGA) port external monitor, LCD projector). 4 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- port based network. 5 HDMI port Supports high-definition digital video connections. 6 USB port Connects to USB devices. Connects to audio line-out devices 7 Headphones / speaker jack
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    12 - Getting to know your computer Right view Note Depending on configuration, your system may not be equipped with an optical (CD/DVD) drive. 1 2 3 # Icon Item Description 1 USB ports Connects to USB devices. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk
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    Base view 1 Getting to know your computer - 13 5 4 3 2 # Icon Item Description 1 Ventilation and Allows the computer to stay cool. cooling fan Do not cover or obstruct the openings. 2 Speakers Deliver stereo audio output. 3 Memory compartment Hard disk bay Houses the computer's main
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    14 - Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys and a numeric keypad, separate cursor, Windows, function and special keys. Lock keys and numeric keypad Note Information in this section may not apply to your computer. The keyboard has three lock keys which you can
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    Using the keyboard - 15 Icon Function Backup Communication Display toggle Screen blank Description Allows you to create backup copies of your computer; either the entire system or only selected files and folders. Create a regular schedule or make copies whenever you want. Enables/disables the
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    16 - Using the keyboard To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other key in the hotkey combination. Hotkey Function Description Fn + Special keys (see page 14) Function keys Activates the F1 to F12 keys. Fn + Home Scrolls to the beginning of a
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    finger across the touchpad to select all items in an area. Touchpad gestures Windows 8.1 and many applications support touchpad gestures that use one or more fingers. Note Support for touchpad gestures depends on the active application. These allow you to control applications with a few simple
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    18 - Touchpad • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right, top or left. • Swipe in from right edge: Toggle the charms. • Swipe in from top edge: Toggle the app commands. • Swipe in from left edge: Switch to the previous app. • Two-finger slide
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    it to an earlier state. This section describes the recovery tools available on your computer. Gateway provides Gateway Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery
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    20 - Recovery 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition
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    a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Creating a drivers and applications backup To create a Drivers and Applications Backup, that contains the factory-loaded software and
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    if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Gateway Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click
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    applications on page 24. For instructions on reinstalling software and drivers that were not pre-installed, see that product's documentation or support Web site. 2. Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be solved by returning
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    to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device. If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Gateway Recovery Management in
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    of the Gateway Resource Center. Images for reference only. 4. Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall. If you are reinstalling from a Drivers and Applications
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    Contents section of the Gateway Resource Center. Images for . In most cases of hard-to-resolve software problems, you can return to one of these restore points device drivers. Note For more information about using Microsoft System Restore, from Start, type 'Help' and then click Help and Support in
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    Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods, you may need to with Gateway Recovery Management on page 28. Customized Restore will attempt to retain your files (user data) but will reinstall all software and drivers.
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    28 - Recovery the Windows Store). See Customized Restore with Gateway Recovery Management on page 29. Restore Factory Settings with Gateway Recovery Management 1. Click Restore Factory Settings. Important 'Restore Factory Settings' will erase all files on your hard drive. 2. The Reset your PC window
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    to choose the keyboard layout. 2. Several options are now presented. Click Troubleshoot. 3. Click either Refresh your PC or Reset your PC. Note "Refresh Next. The process will take several minutes. Customized Restore with Gateway Recovery Management 1. Click Customized Restore (Retain User Data). 2.
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    backup instead of the normal startup process. 6. Select your keyboard type. 7. Select Troubleshoot and then choose the type of recovery to use: a. Click Advanced then System . In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running
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    everything on your hard drive, then reinstalls Windows and all software and drivers that were preinstalled on your system. If you can access important files on retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (
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    32 - Recovery a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours,
  • Gateway NE510 | User Manual - Page 33
    to the Internet using a cable. But first, an Internet Service Provider (ISP) -- usually a phone or cable company -- will have to go to your home or office to set up Internet service. The ISP will install a small box, called a router, that will allow you
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    setup. Select your network and enter the password if required. Gateway notebook computers feature an Airplane mode hotkey that turns the network Otherwise, open Internet Explorer and follow the instructions. Note Please refer to your Internet Service Provider (ISP) or router documentation for
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    Connecting to the Internet - 35 Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider
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    a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enabling Bluetooth from Windows 8.1 Bluetooth on your computer is disabled by default. To
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    Using a Bluetooth connection - 37 4. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Adding a Bluetooth device Every new device must first be "paired" with your computer's Bluetooth adapter. This means it must first be authenticated for security
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    the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. Your device will show up in the list of devices if it was successfully paired. Open the Control Panel and under Hardware
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    Using a Bluetooth connection - 39 click on View devices and printers. Right click on your device and select Advanced Operations > Connect to operation window. The operation window enables you to play music and audio from your device through your computer, send files to your device and change
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    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press during the POST while the computer logo is being displayed. Boot
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    ) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.
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    42 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press to access the BIOS utility.
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    If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the desktop. 2. Click Power Options in the Notification area. 3. Select More Power Options. 4. Select Choose
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    44 - Power management 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
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    you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned
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    46 - Battery pack 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. If the computer is to be
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    Battery pack - 47 • Store the battery pack in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster. • Excessive recharging decreases the battery life. • Look after your AC adapter and battery. Checking the
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    48 - Battery pack Situation The AC adapter or a power outlet is unavailable. You have no spare battery pack. Recommended Action 1. Save all necessary files. 2. Close all applications. 3. Turn off the computer. Installing and removing the battery pack Important Before removing the battery from
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    Traveling with your computer - 49 TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    50 - Traveling with your computer You can put the computer in Sleep mode by pressing + or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode
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    you have some items at home, take the following items with you: • AC adapter and power cord. • A spare battery • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping
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    the gate area. What to take with you Take the following items with you: • AC adapter • Spare, fully-charged battery pack(s) • Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines
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    the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). • Spare, fully-charged battery pack(s). • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International
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    Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide
  • Gateway NE510 | User Manual - Page 55
    Memory card reader - 55 (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1. Click on Show hidden icons arrow in the
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    monitor with a VGA or DVI port (the type of connection supported depends on your computer's configuration). The appropriate cable is usually into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer
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    HDMI HDMI - 57 HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    USB). USB 2.0 ports on Gateway computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your device's documentation to see which standard it supports. You can also charge devices
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    Frequently asked questions - 59 FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator: • If it
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    The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. Check the following: • Make sure that the printer is connected to
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    the BIOS settings. 1. Check to see if Gateway disk-to-disk recovery is enabled or not Gateway logo during boot up. For detailed information on the recovery process, see Recovering your system on page 23. Requesting service . A list of available, authorized service centers is in this handy booklet.
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    you call Please have the following information available when you call Gateway for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by
  • Gateway NE510 | User Manual - Page 63
    Frequently ask Frequently asked questions - 63 Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key; click the Start button on the desktop
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    64 - Frequently asked questions Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Right-click the taskbar and select Properties from the menu that opens. 3. From the Navigation tab, check Go to the desktop instead of Start when I sign in. How do I
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    Frequently asked questions - 65 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, move your cursor to the upper right-hand
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    66 - Frequently asked questions How do I set the alarm? Your computer can act as an alarm clock. Start typing 'Alarms' to search for the Alarms app. 1. Set the time using the sliders on the left-hand side of the screen. 2. Select AM or PM. 3. Choose which days the alarm should go off. 4. Select the
  • Gateway NE510 | User Manual - Page 67
    Frequently asked questions - 67 Can I make tiles bigger or smaller? Right-click anywhere on Start to open the Customize menu, click the tile(s) you wish to resize and click Resize. Select a size from the menu that appears. How do I close an app? Move your cursor to the top of the screen. You will
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    68 - Frequently asked questions How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? Move your cursor to the upper right-hand corner of the
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    PC settings > Accounts > Connect to a Microsoft account, and follow the onscreen instructions. How do I add a favorite to Internet Explorer? Internet Explorer 10 doesn please visit the following pages: • Windows 8 and 8.1 tutorials: www.gateway.com/windows8tutorial • Support FAQs: support.gateway.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact
  • Gateway NE510 | User Manual - Page 72
    possible, certainly before you connect to the Internet. Choose an Internet Service Provider Using the Internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the Internet (you may need additional
  • Gateway NE510 | User Manual - Page 73
    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on Internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
  • Gateway NE510 | User Manual - Page 75
    Internet and online security - 75 point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type
  • Gateway NE510 | User Manual - Page 76
    started why not visit our website, www.gateway.com. Gateway is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.gateway.com is your portal to a world of online activities and services: visit us regularly for the latest
  • Gateway NE510 | User Manual - Page 77
    Internet and online security - 77 computer in various ways, using up resources or clogging up a network. Note Gateway guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware
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    78 - Internet and online security would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be
  • Gateway NE510 | User Manual - Page 79
    complete version of Norton Internet Security is pre-installed on your Gateway system. It includes a free trial subscription to protection updates. passwords in a safe place and try not to use the same password for every service you use online. • Change passwords on a regular basis, at least every 90
  • Gateway NE510 | User Manual - Page 80
    when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods. Since not divulging any personal
  • Gateway NE510 | User Manual - Page 81
    reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you live in Texas and all of the sudden start buying refrigerators
  • Gateway NE510 | User Manual - Page 82
    unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run
  • Gateway NE510 | User Manual - Page 83
    Playing Blu-Ray or DVD movies - 83 PLAYING BLU-RAY OR DVD MOVIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via the HDMI port. 1. Insert the disc into the drive. 2. After a few seconds, the movie will start playing. 3.
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Gateway notebook (15")
User’s Manual