Gateway T2330 User Guide - Page 126

Chapter 10: Troubleshooting ■ Change the display settings. Tips & Tricks For instructions on changing the display settings, see "Adjusting the screen and desktop settings" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■ Move your convertible notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. The display has pixels that are always dark or too bright This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway's inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected. The display is blank ■ Adjust the brightness using the system keys. For more information, see "System key combinations" on page 34. ■ Make sure the convertible notebook is not in standby or hibernate mode. For more information, see "Changing power modes" on page 81. ■ The convertible notebook may be sending its display to an external monitor. Press FN + F4 several time to toggle through the attached display, an external monitor, or both. DVD drives Your convertible notebook does not recognize a disc ■ The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place. ■ The DVD drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again. ■ Make sure that the disc label is facing up, then try again. 120 www.gateway.com