GE JES1160DPWW Use and Care Manual - Page 26

Troubleshooting Tips, Safety Information, Operating Instructions, Consumer Support

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Safety Information Troubleshooting tips. Operating Instructions Troubleshooting Tips Problem Oven will not start Control panel lighted, yet oven will not start -F3- Key Short Error -F4- Sensor Short Error -F5- Sensor Open Error -F6- Cooling Error -F7- Operation Error 26 Possible Causes What To Do A fuse in your home may be blown or the circuit breaker tripped. • Replace fuse or reset circuit breaker. Power surge. • Unplug the microwave oven, then plug it back in. Plug not fully inserted into wall outlet. • Make sure the 3-prong plug on the oven is fully inserted into wall outlet. Door not securely closed. • Open the door and close securely. Door not securely closed. • Open the door and close securely. Start pad not pressed after entering cooking selection. • Press Start. Another selection entered already in oven and Pause/Cancel pad not pressed to cancel it. • Press Pause/Cancel twice to cancel. Pause/Cancel was pressed • Press Start. accidentally. Food weight not entered after pressing Defrost. • Make sure you have entered food weight after pressing Defrost. Keypad depression was • Press Pause/Cancel to clear. detected for 10+ seconds. If problem persists, call for service. Sensor malfunction. • Call for service. Sensor malfunction. • Call for service. Sensor/fan malfunction. • Call for service. Sensor error may have • Press Pause/Cancel to clear. occurred if... If problem persists, call for - During use of a sensor service. feature, steam could not be detected before the door was opened. - Steam could not be detected in the maximum amount of time. - Food amount too large for sensor reheat. See "Operating Instructions." Consumer Support

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Troubleshooting tips.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home
•
Replace fuse or reset
may be blown or the
circuit breaker.
circuit breaker tripped.
Power surge.
•
Unplug the microwave
oven, then plug it back in.
Plug not fully inserted
•
Make sure the 3-prong
into wall outlet.
plug on the oven is fully
inserted into wall outlet.
Door not securely closed.
•
Open the door and close
securely.
Control panel lighted,
Door not securely closed.
•
Open the door and close
yet oven will not start
securely.
Start
pad not pressed
•
Press
Start
.
after entering cooking
selection.
Another selection entered
•
Press
Pause/Cancel
twice
already in oven and
to cancel.
Pause/Cancel
pad not
pressed to cancel it.
Pause/Cancel
was pressed
•
Press
Start
.
accidentally.
Food weight not entered
•
Make sure you have
after pressing
Defrost.
entered food weight
after pressing
Defrost
.
–F3– Key Short Error
Keypad depression was
•
Press
Pause/Cancel
to clear.
detected for 10+ seconds.
If problem persists, call for
service.
–F4– Sensor Short Error
Sensor malfunction.
•
Call for service.
–F5– Sensor Open Error
Sensor malfunction.
•
Call for service.
–F6– Cooling Error
Sensor/fan malfunction.
•
Call for service.
–F7– Operation Error
Sensor error may have
•
Press
Pause/Cancel
to clear.
occurred if…
If problem persists, call for
– During use of a sensor
service.
feature, steam could not be
detected before the door
was opened.
– Steam could not be detected
in the maximum amount of time.
– Food amount too large for
sensor reheat. See “Operating
Instructions.”
Safety Information
Operating Instructions
Troubleshooting Tips
Consumer Support
26