GE JVM1665SNSS Use and Care Manual - Page 30

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Oven will not start Control panel lighted, yet oven will not start CONTROL LOCKED appears on display Floor of the oven is warm even when the oven has not been used You hear an unusual low-tone beep Possible Causes A fuse in your home may be blown or the circuit breaker tripped. Power surge. Plug not fully inserted into wall outlet. Door not securely closed. Door not securely closed. What To Do • Replace fuse or reset circuit breaker. • Unplug the microwave oven, then plug it back in. • Make sure the 3-prong plug on the oven is fully inserted into wall outlet. • Open the door and close securely. • Open the door and close securely. Start/Pause button not pressed after entering cooking selection. Another selection entered already in oven and Clear/Off button not pressed to cancel it. Cooking time not entered after pressing Time Cook. Clear/Off was pressed accidentally. Food weight not entered after selecting Auto Defrost. Food type not entered after pressing Auto Cook. • Press Start/Pause. • Press Clear/Off. • Make sure you have entered cooking time after pressing Time Cook. • Reset cooking program and press Start/Pause. • Make sure you have entered food weight after selecting Auto Defrost. • Make sure you have entered a food type. The control has been locked. • Press and hold Clear/Off for about 3 seconds to unlock the control. The cooktop light is located • This is normal. below the oven floor. When light is on, the heat it produces may make the oven floor get warm. You have tried to change the power level when it is not allowed. • Many of the oven's features are preset and cannot be changed. 30