GE PNM1871SMSS Use and Care Manual - Page 39

Safety Instructions Operating Instructions Before you call for service... GEAppliances.com Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do Oven will not start A fuse in your home may • Replace fuse or reset be blown or the circuit circuit breaker. breaker tripped. Power surge. • Unplug the microwave oven; then plug it back in. Plug not fully inserted into wall outlet. • Make sure the 3-prong plug on the oven is fully inserted into wall outlet. Door is not closed. • Open and close the door securely. Floor of the oven is warm, Heat from the cooktop even when the oven has light may make the oven not been used floor get warm. • This is normal. "CONTROL LOCKED" or "LOCKED" appears on the display The control has been locked. • Press and hold CLEAR/OFF for about 3 seconds to unlock the control. "SENSOR ERROR" appears When using a Sensor on the display feature, the door was opened before steam could be detected. • Do not open door until steam is sensed and time is shown counting down on the display. Steam was not detected in maximum amount of time. • Use Time Cook to heat for more time. You hear an unusual, low-tone beep You have tried to start • Start over and enter a the Auto Nite Light valid time of day. without a valid time of day entered for the on-time and off-time. You have tried to change • Many of the oven's features the power level when it is are preset and cannot be not allowed. changed. Food amount too large for Sensor Reheat Sensor Reheat is for single servings of recommended foods. • Use Time Cook for large amounts of food. Troubleshooting Tips Consumer Support 39