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HTC DROID DNA User Guide - Page 156

Reset, Restarting Droid DNA by HTC (Soft reset), Droid DNA by HTC not responding? - screen does not respond

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156 Sync, backup, and reset Reset Restarting Droid DNA by HTC (Soft reset) If Droid DNA by HTC is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on. 2. Unlock the display. 3. Press and hold the POWER button, and then tap Restart. 4. When asked to confirm, tap Restart. Droid DNA by HTC not responding? If Droid DNA by HTC does not respond when you touch the screen or press the buttons, you can still restart it. Press and hold the POWER button for at least 10 seconds. Droid DNA by HTC then restarts.

Section	Page
Unboxing	14
Droid DNA by HTC	14
SIM card	15
Inserting the SIM card	15
Removing the SIM card	16
Charging the battery	17
Switching the power on or off	19
Switching the power on	19
Switching the power off	19
Want some quick guidance on your phone?	20
Learning the basics with Quick Tips	20
Exploring Droid DNA by HTC	20
Searching Help	21
Setting up your phone	22
Setting up Droid DNA by HTC for the first time	22
Home screen	23
Extended Home screen	23
Using Leap view	23
Getting contacts into Droid DNA by HTC	24
Getting photos, videos, and music on or off Droid DNA by HTC	25
Getting to know your settings	26
Updating the Droid DNA by HTC software	27
Installing a software update	27
Installing an application update	27
Checking for updates manually	28
Your first week with your new phone	29
Features you'll enjoy on Droid DNA by HTC	29
Touch gestures	31
Motion gestures	38
Sleep mode	40
Switching to Sleep mode	40
Waking up from Sleep mode	41
Unlocking the screen	41
Opening an app or folder from the lock screen	43
Making your first call	43
Sending your first text message	43
The HTC Sense keyboard	44
Notifications	45
Notification LEDs	45
Notifications panel	46
Copying and sharing text	47
Selecting text	47
Copying and pasting text	48
Sharing text	48
Capturing the Droid DNA by HTC screen	49
Switching between recently opened apps	49
Checking battery usage	50
Checking battery history	51
Camera	52
Camera basics	52
Zooming	53
Switching between the front and main camera	53
Choosing an effect	53
Setting the resolution	54
Choosing a flash mode	54
Taking a photo	54
Recording video	54
Taking a photo while recording a video	55
Keeping the camera on standby	55
Taking continuous camera shots	56
Camera scenes	56
Improving portrait shots	56
Taking a group shot	57
Taking a panoramic photo	57
Using HDR	58
Recording videos in slow motion	58
Improving video stability	59
Changing camera and video settings	59
Personalizing	60
Making Droid DNA by HTC truly yours	60
Personalizing Droid DNA by HTC with scenes	60
Using a preset scene	60
Creating a new scene	61
Renaming a scene	61
Deleting scenes	62
Changing your wallpaper	62
Applying a new skin	63
Personalizing your Home screen with widgets	63
Adding a widget to your Home screen	63
Changing the settings of a widget	64
Resizing a widget	65
Adding apps and other shortcuts on your Home screen	65
Rearranging or removing widgets and icons on your Home screen	66
Moving a widget or icon	66
Removing a widget or icon	67
Personalizing the launch bar	67
Grouping apps into a folder	68
Renaming a folder	69
Removing items from a folder	69
Rearranging the Home screen	69
Removing a Home screen panel	71
Adding back a Home screen panel	71
Personalizing with sound sets	72
Creating a sound set	72
Changing your ringtone, notifications, and sounds	72
Deleting sound sets	73
Rearranging application tabs	73
Customizing the lock screen style	74
Hiding missed calls and messages on the lock screen	75
Securing Droid DNA by HTC with a personal touch	75
Phone calls	77
Making a call with Smart dial	77
Changing the Phone dialer layout	77
Returning a missed call	78
Using Speed dial	78
Assigning a speed dial key	78
Calling a phone number in a text message	79
Calling a phone number in an email	79
Calling a phone number in a Calendar event	79
Making an emergency call	80
Receiving calls	80
Answering a call	80
Rejecting a call	81
Muting the ringing sound without rejecting the call	81
Look who's calling	82
Viewing a task reminder while on a call	82
What can I do during a call	83
Turning the speakerphone on during a call	83
Muting the microphone during a call	84
Ending a call	84
Setting up a three-way call	84
Call history	85
Checking calls in the Call History	85
Adding a new phone number to your contacts from Call History	85
Clearing the Call History list	86
Blocking a caller	86
Internet calls	87
Adding an Internet calling account	87
Making an Internet call	88
Using Assisted dialing	88
Editing a country’s international call settings	89
Resetting the reference country to default	90
Turning off Assisted dialing	90
Call services	90
Messages	91
About the Messages app	91
Sending a text message (SMS)	91
Sending a multimedia message (MMS)	92
Creating a slideshow	93
Can't find your contacts' email addresses in Messages?	94
Resuming a draft message	94
Checking your messages	95
Viewing and saving an attachment from a multimedia message	95
Saving a text message in the Tasks app	96
Replying to a message	96
Replying to a contact's other phone number	97
Forwarding a message	98
Managing message conversations	98
Locking a message	98
Copying a text message to your SIM card	98
Deleting a single message	99
Deleting several messages within a conversation	99
Deleting a conversation	99
Deleting several conversations	100
Backing up your text messages	100
Restoring text messages	100
Backing up text messages by email	101
Setting message options	102
Personalizing the Messages screen	102
Search and Web browser	103
Searching Droid DNA by HTC and the Web	103
Performing searches on the Web and Droid DNA by HTC	103
Searching the Web with your voice	104
Setting search options	104
Getting instant information with Google Now	105
Setting up Google Now	105
Changing card settings	106
Refreshing Google Now	107
Turning off Google Now	107
Browsing the Web	108
Switching to Read mode	108
Viewing the full version of a website	109
Opening or switching between browser tabs	109
Viewing previously visited pages	111
Private browsing	111
Adding and managing your bookmarks	111
Bookmarking a webpage	111
Opening a bookmark	112
Editing a bookmark	112
Syncing your bookmarks with Google Chrome	113
Saving web content for later	113
Viewing items in your Reading list or Watch list	114
Viewing your browsing history	114
Clearing your browsing history	114
Viewing a page that you often visit	115
Clearing the list of most visited pages	115
Downloading files and apps	115
Viewing your downloads	116
Setting browser options	116
Setting your homepage	116
Photos, videos, and music	117
Gallery	117
About the Gallery app	117
Viewing photos and videos	117
Viewing photos and videos by event	118
Viewing photos by location	118
Starting a photo slideshow	119
Watching a video	119
Taking a photo while watching a video	120
Editing your photos and videos	120
Rotating a photo	120
Cropping a photo	120
Adding photo effects	121
Adding custom photo effects	122
Trimming a video	123
Organizing your photos and videos	124
Moving a photo to another album	124
Renaming an album	124
Viewing photos in your social networks	125
Adding an online service	125
Sending your photos and videos	126
Sending photos or videos by email	126
Sending a photo or video by MMS	126
Sending photos or videos using Bluetooth	127
Sharing your photos and videos on the Web	128
Sharing photos or videos on Facebook	128
Sharing photos and videos on Flickr	129
Sharing photos on Picasa Web Albums	129
Sharing videos on YouTube	130
Music	131
About the Music app	131
Browsing music	131
Making your music sound better	132
Listening to music	132
Finding music videos on YouTube	133
Updating album covers	133
Playing music from the Lock screen	134
Creating a playlist	134
Playing the songs in a playlist	135
Managing playlists	135
Deleting playlists	136
Adding a song to the queue	137
Setting a song as a ringtone	137
Trimming an MP3 ringtone	138
Sharing music using Bluetooth	138
Movie Editor	139
Creating a new slideshow with Movie Editor	139
Wireless display	141
Sharing on a big screen	141
About HTC Media Link HD	142
Sharing your media on DLNA devices	142
Storage	144
Types of storage	144
Copying files to or from the phone storage	145
Checking how much storage is available	145
Making more storage space	146
Freeing up space with the storage wizard	147
Encrypting data on Droid DNA by HTC	148
Sync, backup, and reset	150
Sync	150
Syncing Droid DNA by HTC with your online accounts	150
Adding your social networks, email accounts, and more	150
Adding one or more Google Accounts	151
Forgot your Google Account password?	152
Managing your online accounts	152
Syncing all your accounts automatically	152
Syncing an account manually	153
Changing sync settings for an account	153
Removing an account	153
Backup	154
Backing up files, data, and settings	154
Backing up settings to Google	155
Reset	156
Restarting Droid DNA by HTC (Soft reset)	156
Droid DNA by HTC not responding?	156
Resetting Droid DNA by HTC (Hard reset)	157
Performing a factory reset from settings	157
Performing a factory reset using hardware buttons	157
HTC Sync Manager	159
Syncing your media and data with HTC Sync Manager	159
What file formats are supported by HTC Sync Manager?	160
Installing on a Windows computer	161
The HTC Sync Manager main screen	161
Importing media to HTC Sync Manager	162
Importing music, videos, and playlists from other applications	163
Playing music in HTC Sync Manager	163
Creating a playlist in HTC Sync Manager	164
Viewing photos and videos in HTC Sync Manager	164
Editing your photos	165
Deleting an album from HTC Sync Manager	166
Syncing music with the computer	166
Syncing photos and videos with the computer	167
Syncing documents with the computer	168
Syncing your contacts with the computer	168
Syncing your calendar events	169
Syncing your web bookmarks with the computer	170
Quickly transferring media from HTC Sync Manager to Droid DNA by HTC	171
People	172
About the People app	172
Your contacts list	172
Filtering your contacts list	173
Setting contact search options	174
Setting up your profile	174
What you can see on your profile	174
Adding a new contact	175
Finding people you know on social networks	176
Sending social network requests to your contacts	176
Importing or copying contacts	177
Importing contacts from your SIM card	177
Importing a contact from an Exchange ActiveSync account	177
Copying contacts from one account to another	177
Merging contact information	178
Accepting contact link suggestions	178
Manually merging contact information	178
Breaking the link	179
Contact information and conversations	179
Editing a contact’s information	180
Deleting contacts	181
Updating Exchange ActiveSync contacts	181
Contact groups	182
Creating a group	182
Editing a contact group	182
Sending a message or email to a group	183
Rearranging your contact groups	183
Deleting groups	184
Adding People widgets	184
Setting the default communication method	184
Getting in touch with a contact	185
Sending contact information	185
Sending multiple contact cards	186
Backing up your contacts	186
Restoring contacts	186
Back up your contacts using Backup Assistant Plus	187
Setting up Backup Assistant Plus	187
Changing the automatic backup schedule	187
Social	188
Facebook	188
LinkedIn for HTC Sense	188
Email	189
Gmail	189
Viewing your Gmail Inbox	189
Sending an email message in Gmail	190
Replying to or forwarding email messages in Gmail	190
Getting help	191
Mail	191
Adding a POP3/IMAP email account	191
Adding a Microsoft Exchange ActiveSync account	191
Checking your Mail inbox	193
Viewing the unified inbox of all your email accounts	193
Organizing email messages	194
Manually refreshing an email account	194
Sorting email messages	195
Sending an email message	195
Resuming a draft email message	196
Reading and replying to an email message	196
Where are my unread email messages?	197
Saving an email message in the Tasks app	197
Searching email messages	198
Searching for emails from a contact	198
Working with Exchange ActiveSync email	198
Flagging an email	198
Setting your Out of the office status	199
Sending a meeting request	199
Managing email messages	200
Moving email messages to another folder	200
Deleting email messages	200
Switching to other mail folders	200
Changing email account settings	201
Syncing email less frequently	201
Calendar	202
About Calendar	202
Creating an event	202
Checking your schedule for a new event	203
Viewing the Calendar	203
Month view	204
Day and agenda views	204
Week view	205
Managing Calendar events	205
Editing an event	205
Deleting an event	206
Sharing an event	206
Accepting or declining a meeting invitation	207
Setting reminders for your events	207
Dismissing or snoozing event reminders	208
Showing or hiding calendars	208
Why aren’t my calendar events showing up?	209
Changing Calendar settings	210
Travel and maps	211
Location settings	211
Turning on location services	211
VZ Navigator	212
Using VZ Navigator	212
Google Maps	214
About Google Maps	214
Getting around maps	215
Checking the details of a location	215
Searching for a location	216
Clearing the map	216
Searching for a place of interest near you	217
Getting directions	217
Finding your friends with Google Latitude (available by country)	219
Opening and joining Latitude	219
Getting help	219
Essential apps	220
Using the Clock	220
About the HTC Clock widget	220
Changing the location on the Clock widget	220
About the Clock app	221
World Clock settings	221
Setting your home city	221
Setting the date and time manually	221
Adding a city to the World Clock screen	222
Setting an alarm	222
Deleting an alarm	222
Checking Weather	223
Adding a city to the Weather screen	223
Changing the order of cities on the Weather screen	224
Deleting cities from the Weather screen	224
Taking notes	224
Creating a notebook	224
Moving notes	225
Composing a note	225
Creating a drawing	226
Importing a webpage to a note	226
Reviewing a note	227
Playing an audio recording in Notes	227
Sharing a note	227
Syncing notes	228
Keeping track of your tasks	229
Creating a task	229
Linking a task to a contact	230
Linking a task to a location	230
Managing tasks	231
Viewing the unified task list	232
Creating a task list	232
Managing task lists	233
Backing up or restoring tasks	233
Changing Tasks settings	234
Keeping track of your stocks	234
Adding the Stocks widget to your Home screen	234
Adding a stock quote or stock market index	235
Managing your stock quotes and indexes	235
Google Play and other apps	237
Getting apps from Google Play	237
Finding and installing an app	237
Restoring apps from Google Play	238
Getting help	238
Uninstalling an app	239
Watching videos on YouTube	239
Searching for videos	240
Saving a video for later	241
Preloading videos	241
Clearing the search history	241
Sharing a video link	242
Sharing games and apps	242
Internet connections	243
Data connection	243
Checking the data connection you're using	243
Turning the data connection on or off	243
Adding a new access point	244
Turning data roaming on or off	245
Managing your data usage	245
Keeping track of your data usage	246
Viewing the data usage of apps	247
Wi‑Fi	248
Turning Wi‑Fi on and connecting to a wireless network	248
Disconnecting from the current wireless network	249
Connecting to a different Wi‑Fi network	249
Connecting to a Wi‑Fi network using enhanced security	249
Wi‑Fi Enhanced Connectivity	250
Turning off Wi‑Fi Enhanced Connectivity	250
Connecting to a virtual private network (VPN)	251
Adding a VPN connection	251
Connecting to a VPN	252
Disconnecting from a VPN	252
Using Droid DNA by HTC as Mobile Hotspot	253
Sharing your mobile data connection by USB tethering	254
Connecting to the Internet through a computer	255
Bluetooth and NFC	256
Bluetooth basics	256
Turning Bluetooth on or off	256
Changing the device name	256
Connecting a Bluetooth headset or car kit	257
Reconnecting a headset or car kit	258
Disconnecting or unpairing from a Bluetooth device	258
Disconnecting a Bluetooth device	258
Unpairing from a Bluetooth device	259
Sending information using Bluetooth	260
Where sent information is saved	261
Receiving information using Bluetooth	262
Sharing content with Android Beam	264
Turning NFC and Android Beam on	264
Beaming content	265
Settings and security	266
Getting the battery to last longer	266
Turning Airplane mode on or off	270
Changing display settings	270
Adjusting the screen brightness manually	270
Adjusting the time before the screen turns off	271
Turning automatic screen rotation off	271
Recalibrating the G-sensor	271
Keeping the screen on while charging	272
Changing sound settings	272
Switching between silent, vibration, and normal modes	272
Playing a sound when selecting onscreen items	272
Lowering the ring volume automatically	273
Making Droid DNA by HTC ring louder in your pocket or bag	273
Switching to speakerphone automatically	273
Changing the display language	274
Accessibility settings	274