HTC Hero Quick Start Guide - Page 19

Quick Start Guide 19 12. Troubleshooting Here are some things you can do when your phone hangs, has problems running applications, or is operating slowly: • Check if there is enough free space on the phone to run the application. To check free space, press HOME > MENU, and then tap Settings > SD card & phone storage or Applications. • Clear data and cache of applications. To clear data and cache, press HOME > MENU, and then tap Settings > SD card & phone storage or Applications > Manage applications. • Uninstall third-party applications. To uninstall third-party applications, press HOME > MENU, and then tap Settings > Applications > Manage applications. • If your phone is not responding to input, remove the battery, wait for 3 seconds, then reinsert the battery and turn on the phone. • Backup important phone data and then reset the phone. To reset the phone, press HOME > MENU, and then tap Settings > Security > Factory data reset. • Check for updates and useful tips on the HTC website - www.htc.com.