Haier HRQ16N3BGS Use and Care Manual - Page 13

Troubleshooting - problems

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TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. REFRIGERATOR IS NOT OPERATING PROBLEM Refrigerator does not run Refrigerator compressor runs frequently or for long periods of time NOTE: This refrigerator is designed to run for longer periods of time at a lower energy usage. Refrigerator has an odor Light does not come on Doors do not close properly Vibration or rattling Normal Sounds POSSIBLE CAUSE(S) SOLUTION Refrigerator is unplugged. Plug refrigerator into a grounded 3 prong outlet. Breaker is tripped or turned off / Fuse is Reset / Turn on breaker or replace fuse. blown. Refrigerator is in defrost mode. Wait about 40 minutes for defrost cycle to end and cooling system to restart. Refrigerator is first plugged in. This is normal. Allow 12 hours for the refrigerator to cool down. Warm or large amounts of food added. This is normal. Door is left open, or refrigerator is not level. Hot weather or frequent openings Ensure that door is not being held open by an Item. Level the refrigerator. See "Leveling." This is normal. Temperature control set to coldest setting. Food is not sealed or packaged properly. Adjust temperature to a warmer setting. Reseal packaging. Place an opened box of baking soda in the refrigerator, replace every 3 months. Interior needs to be cleaned. Clean the interior. See "Cleaning." Food stored too long. Dispose of spoiled food. Refrigerator is unplugged. Plug refrigerator into a grounded 3 prong outlet. LED light is burned out. Contact a qualified technician to replace the burned out LED. Sabbath Mode is activated. Lights are disabled in Sabbath mode. To turn on lights you must turn off Sabbath Mode. See "Sabbath Mode" for instructions. Refrigerator is not level. See "Leveling." Something is obstructing door closure. Check for and remove obstructions. Refrigerator is not resting firmly on floor. See "Leveling." It sounds like water is flowing from the refrigerator. Refrigerant flowing in the lines will make this sound when the compressor starts and stops. The refrigerator has an automatic defrosting system. The defrosted water will make this sound. Humming or buzzing sounds Cracking or clicking sounds The compressor and fans for cold air circulation can make this sound. If the refrigerator is not level, the sound will be louder. The interior parts will make this sound as they contract and expand in response to temperature changes. 11

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11
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
REFRIGERATOR IS NOT OPERATING
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator does not run
Refrigerator is unplugged.
Plug refrigerator into a grounded 3 prong outlet.
Breaker is tripped or turned off / Fuse is
blown.
Reset / Turn on breaker or replace fuse.
Refrigerator is in defrost mode.
Wait about 40 minutes for defrost cycle to end and cooling
system to restart.
Refrigerator compressor
runs frequently or for long
periods of time
NOTE:
This refrigerator is
designed to run for longer
periods of time at a lower
energy usage.
Refrigerator is first plugged in.
This is normal. Allow 12 hours for the refrigerator to cool down.
Warm or large amounts of food added.
This is normal.
Door is left open, or refrigerator is not
level.
Ensure that door is not being held open by an Item. Level the
refrigerator. See “Leveling.”
Hot weather or frequent openings
This is normal.
Temperature control set to coldest
setting.
Adjust temperature to a warmer setting.
Refrigerator has an odor
Food is not sealed or packaged properly.
Reseal packaging. Place an opened box of baking soda in the
refrigerator, replace every 3 months.
Interior needs to be cleaned.
Clean the interior. See “Cleaning.”
Food stored too long.
Dispose of spoiled food.
Light does not come on
Refrigerator is unplugged.
Plug refrigerator into a grounded 3 prong outlet.
LED light is burned out.
Contact a qualified technician to replace the burned out LED.
Sabbath Mode is activated.
Lights are disabled in Sabbath mode. To turn on lights you must
turn off Sabbath Mode.
See “Sabbath Mode” for instructions.
Doors do not close properly
Refrigerator is not level.
See “Leveling.”
Something is obstructing door closure.
Check for and remove obstructions.
Vibration or rattling
Refrigerator is not resting firmly on floor.
See “Leveling.”
Normal Sounds
It sounds like water is flowing from the
refrigerator.
Refrigerant flowing in the lines will make this sound when the
compressor starts and stops.
The refrigerator has an automatic defrosting system. The
defrosted water will make this sound.
Humming or buzzing sounds
The compressor and fans for cold air circulation can make this
sound. If the refrigerator is not level, the sound will be louder.
Cracking or clicking sounds
The interior parts will make this sound as they contract and
expand in response to temperature changes.