HP 2710p HP Business Notebook PC - Getting Started Guide - Enhanced for Access
HP 2710p - Compaq Business Notebook Manual
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- HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 1
HP Notebook PC Getting Started Enhanced for Accessibility - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 2
Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 3
Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. iii - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 4
to external power 4 Step 3: Open the computer 5 Step 4: Turn on the computer 6 Step 5: Set up the software 6 Step 6: Create recovery discs (recommended 7 2 Quick tour Identifying the hardware 9 Top components 9 Lights 9 Buttons, switches, and pointing devices 10 Display components 11 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 5
a recovery from the hard drive 40 Initiating a recovery in Windows 40 Initiating a recovery from the hard drive recovery partition 41 Appendix B Operating environment and input power Operating environment 43 Input power 44 Appendix C Routine care Cleaning the display 45 Cleaning the keyboard - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 6
included with the computer may vary by region or country and by model. Component (1) Power cord (2) AC adapter Component (3) Primary battery (4) Modem cable (select models only) NOTE: Use only the AC adapter provided with the computer or one approved for this computer. NOTE: A modem - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 7
: 1. Inserting the battery into the computer 2. Connecting the computer to external power NOTE: The battery begins to charge. 3. Turning on the computer 4. Setting up the software 5. Creating recovery discs (recommended) NOTE: Refer to Appendix A, "Backup and recovery," for instructions. 2 Chapter - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 8
Step 1: Insert the battery To insert the battery: 1. Turn the computer upside down on a flat surface. 2. Align the tabs (1) on the battery with the notches on the battery bay. 3. Press the battery (2) into the battery bay until the battery clicks into place. Setting up the computer 3 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 9
is fully charged, the battery light turns off. Leave the computer connected to external power until the battery is fully charged and the battery light turns off. NOTE: A partially charged new battery can run the computer after software setup is complete, but the battery charge display will not - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 10
Step 3: Open the computer To open the computer: 1. Slide the display release latch (1) to the right to release the display. 2. Raise the display (2). Setting up the computer 5 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 11
To turn on the computer: ▲ Slide the power switch to the right (1). The power light (2) turns on. Step 5: Set up the software After the computer is turned on, it will go through software setup. Follow the on-screen instructions to set up the software. Note the following points: ● After you respond - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 12
full factory image. You can use the recovery discs to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability. Refer to Appendix A, "Backup and Recovery," for detailed instructions. Setting up the computer 7 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 13
in this chapter identify the standard features included on most computer models. Top components Lights Component (1) Power light (2) Battery light (3) Drive light (4) Caps lock light Component (5) Volume mute light (6) Volume down light (7) Volume up light (8) Num lock - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 14
Buttons, switches, and pointing devices Component (1) Internal display switch (2) Pointing stick (3) Presentation button (4) Volume mute button Component (5) Volume scroll zone (6) Right pointing stick button (7) Left pointing stick button 10 Chapter 2 Quick tour - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 15
Display components Component (1) Integrated camera (select models only) (2) Camera light (select models only) (3) Camera mode switch (select models only) (4) Keyboard light (5) Keyboard light button Component (6) HP Fingerprint Sensor (fingerprint reader) (7) Internal microphones - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 16
Keys Component (1) esc key (2) fn key (3) Windows® logo key Component (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys 12 Chapter 2 Quick tour - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 17
Front components Component (1) Camera light (select models only) (2) Camera mode switch (3) Keyboard light button (4) External WWAN antenna button Component (5) External WWAN antenna (6) Power switch (7) Display release latch (8) Bluetooth® compartment Identifying the hardware 13 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 18
monitor port (2) RJ-11 (modem) jack (5) Power connector (3) RJ-45 (network) jack *This button is used to enter the ctrl+alt+delete command. To protect your work and the system, the ctrl +alt+delete command cannot be entered using the ctrl, alt, and del keys on the on-screen keyboard. 14 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 19
Right-side components Component (1) Fingerprint reader (2) 1394 port (3) Audio-out (headphone) jack (4) Audio-in (microphone) jack Component (5) Media Card Reader (6) USB port (7) Security cable slot Identifying the hardware 15 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 20
) (4) Wireless light Component (5) Wireless switch (6) Info button (7) Powered USB port Component (1) Pen slot (2) Vent (3) Smart card reader (select models only) (4) Wireless light Component (5) Wireless switch (6) Info button (7) Powered USB port 16 Chapter 2 Quick tour - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 21
Bottom components Component (1) Battery bay (2) Speaker (3) SIM slot (4) Vents (2) (5) Hard drive compartment Component (6) Docking connector (7) Charge level indicator (8) Battery release latch (9) Accessory battery connector (10) Accessory battery connector door Identifying - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 22
On select computer models, wireless antennae send and receive signals from one or more wireless devices. Component Component (1) WWAN antenna* (3) External WWAN antenna (2) WLAN antennae (2)* *Antennae country or region. These notices are located in Help and Support. 18 Chapter 2 Quick tour - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 23
about the Windows® operating system, Help and Support includes these topics: ● Information about the computer, such as model and serial number, installed software, hardware components, and specifications ● How to help safeguard the computer ● How to get the best performance from the battery ● How to - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 24
about using software included with the computer, refer to the software manufacturer's instructions, which may be provided with the software, on System properties. 2. In the left pane, click Device Manager. You can also use Device Manager to add hardware or modify device configurations. NOTE: Windows - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 25
beyond 60 days by purchasing extended update service. ● To access Norton Internet Security or get more information about it, select Start > All Programs > Norton Internet Security. Protecting your system files The operating system and the backup and recovery software provide several ways to back - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 26
and software updated. Many software updates contain security enhancements. ● Use a firewall. Firewall software monitors incoming traffic on the computer to block messages that do not meet specific security criteria. Some firewalls also monitor outgoing traffic. Protecting the computer from power - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 27
computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface adapter or battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 28
included with the computer. You can create a personal area network (PAN) to connect to other Bluetooth-enabled devices, such as computers, telephones, printers, headsets, speakers, and cameras. For information on using a Bluetooth device, refer to the Bluetooth software Help. 24 Chapter 4 Next steps - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 29
All Programs > HP Software Setup. A list of programs and drivers is displayed. 2. Click the program or driver you want to install, and then follow the on-screen instructions. ● Software on disc. To install software from a disc, follow these steps: 1. Insert the disc into your optical drive. 2. When - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 30
to optional software or external devices. Many updates provide security enhancements. Update the operating system and other software installed on the computer as soon as the computer is connected to the Internet. To access links for updating installed software, refer to Help and Support. Turning off - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 31
steps in the order provided until the problem is resolved: ● Refer to "Quick troubleshooting," the next section in this chapter. ● Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support. NOTE: Although many checkup and repair - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 32
, start the computer, and allow the battery to charge. ◦ Remove the primary battery and optional accessory battery (if applicable) and plug the computer into an AC outlet using the AC adapter. If you can turn the computer on, one of the batteries may need to be replaced. 28 Chapter 5 Troubleshooting - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 33
the computer has reached a low battery level. To change these and other power settings, select Start > Control Panel > System and Maintenance > Power Options. ● The computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4. On most - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 34
result in the loss of unsaved information. ● Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 30 Chapter 5 Troubleshooting - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 35
, refer to the device manufacturer's Web site. ● The correct drivers are installed and updated. Drivers may be available on a disc included with the device or on the device manufacturer's Web site. For more information about updating drivers, refer to Help and Support. Quick troubleshooting 31 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 36
device. ● Be sure that the computer wireless antennae are free from obstructions. ● Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on. ● Be sure that the wireless router or access point is properly connected to its power adapter and the cable - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 37
● Product name located on the display or keyboard. ● Serial number (s/n) listed on the service tag. ◦ The service tag label is on the bottom of the computer. ◦ To display the service tag information on the computer screen, select Start > Help and Support > System Information. ● Date the computer was - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 38
discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure. Note the following guidelines before creating recovery discs: ● You will need high-quality CD-R, DVD-R, or DVD+R discs (purchased separately - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 39
: ● Backing up your information regularly to protect your important system files ● Creating system recovery points that allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state ● Scheduling backups at specific intervals or events When to back up ● On - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 40
screen, press fn+prt sc. c. Open a word-processing document, and then select Edit > Paste. NOTE: Before you can perform backup and recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and programs installed by HP can be copied to a CD or to a DVD using HP - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 41
folders, and then click Next. 5. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software applications, and all personal files and folders. NOTE - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 42
, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select models only). To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. 2. Follow the on-screen instructions. Backing up your information 39 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 43
computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ● From within Windows ● From the recovery partition Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: 1. Back - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 44
a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions. Performing a recovery 41 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 45
B Operating environment and input power Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 46
can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the following specifications. Input power Operating voltage Operating - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 47
. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the keyboard WARNING! To reduce the risk of electric shock or damage to internal - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 48
external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the computer or a drive, place it in a bubble-pack mailer or other suitable protective packaging and label the package "FRAGILE." ● If the computer has a wireless device or a cell phone device - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 49
24 connectors accessory battery 17 docking 17 power 4, 14 convertible hinge, identifying 11 cord, power 46 creating recovery points 39 customer support Help and Support 19 user guides 19 D devices, external, troubleshooting 31 display cleaning 45 switching image 29 display release latch, identifying - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 50
Support 19 Hibernation 29 hinge, convertible, identifying 11 humidity specifications 43 I IEC 60950 compliance 23, 31 IEEE 1394 port, identifying 15 image, switching, among display devices 29 info button, identifying 16 input power specifications 44 inserting the battery 3 internal display switch - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 51
Card Reader 15 pen 16 security cable 15 SIM 17 Smart card reader, identifying 16 software antivirus 21 identifying 20 installing 25 setup 6 troubleshooting 29 updating 26 speaker, identifying 17 specifications altitude 43 input power 44 operating environment 43 startup problems, troubleshooting 28 - HP 2710p | HP Business Notebook PC - Getting Started Guide - Enhanced for Access - Page 52
29 display problems 29 external device problems 31 overheating problems 31 resources 27 software problems 29 startup problems 28 unresponsive computer 30 wireless network problems 32 turning off the computer 26 turning on the computer 6, 28 U unresponsive computer, troubleshooting 30 USB ports
HP Notebook PC
Getting Started
Enhanced for Accessibility