HP 3PAR StoreServ 7200 2-node HP 3PAR SmartStart 1.1.1 User's Guide ( - Page 18

Contacting HP Support about System Setup, Verifying the HP 3PAR OS on the Service Processor

Get HP 3PAR StoreServ 7200 2-node PDF manuals and user guides View all HP 3PAR StoreServ 7200 2-node manuals
Add to My Manuals
Save this manual to your list of manuals

Page 18 highlights

Contacting HP Support about System Setup For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP about accessing the Service Processor Setup wizard or the Storage System Setup wizard, collect the following information: • SmartStart log files • Service Processor log files • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions When you contact HP, specify that you are requesting support for your StoreServ 7000 Storage product. Verifying the HP 3PAR OS on the Service Processor To check the version of the HP 3PAR OS installed on your Service Processor, use the SPmaint module in SPOCC to display the SP version. 1. Log into SPOCC (https://) using the 3parcust account. 2. Click SPmaint > SP Control/Status. 3. Click Display SP Version. 4. Click Finish to exit the Service Processor Setup wizard. 5. Return to the SmartStart wizard. For more information, see the HP 3PAR Service Processor Onsite Customer Care (SPOCC) User's Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product: http://www.hp.com/go/3par 18 Setting Up the HP 3PAR StoreServ Storage System

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
Contacting HP Support about System Setup
For worldwide technical support information, see the HP support website:
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t
Before contacting HP about accessing the Service Processor Setup wizard or the Storage System
Setup wizard, collect the following information:
•
SmartStart log files
•
Service Processor log files
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
When you contact HP, specify that you are requesting support for your
StoreServ 7000 Storage
product.
Verifying the HP 3PAR OS on the Service Processor
To check the version of the HP 3PAR OS installed on your Service Processor, use the
SPmaint
module in SPOCC to display the SP version.
1.
Log into SPOCC (
https://<SP IP>
) using the 3parcust account.
2.
Click
SPmaint
>
SP Control/Status
.
3.
Click
Display SP Version
.
4.
Click
Finish
to exit the Service Processor Setup wizard.
5.
Return to the SmartStart wizard.
For more information, see the
HP 3PAR Service Processor Onsite Customer Care (SPOCC) User’s
Guide
. To access this document, go to the HP 3PAR StoreServ Storage site and click the
Support
link for your product:
h
t
tp://w
w
w
.hp
.co
m/go/3par
18
Setting Up the HP 3PAR StoreServ Storage System