HP 3PAR StoreServ 7200 2-node HP 3PAR StoreServ 7000 Storage Service Guide - Page 23

Controller Node Replacement Procedure, Preparation

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3. Under the Systems tree in the left panel, click the storage system just serviced. NOTE: The storage system status is good and the alerts associated with the failure have been auto-resolved by the system and removed. Controller Node Replacement Procedure When the failure notification is received customers should contact their Authorized Service Providers (ASPs) for assistance with failure verification, identification of the exact component to be replaced, and the location of the failed node, if replacement is required. CAUTION: Customers should replace a controller node only on StoreServ 7200 Storage; other internal components should be serviced by ASPs. CAUTION: Alloy gray-colored latches on components like the node means that the component is warm-swappable. HP recommends that the node be shutdown (with the power remaining on) before removing this component. Contact your ASP for node diagnosis and shutdown. CAUTION: To prevent overheating, node replacement requires a maximum service time of 30 minutes. NOTE: Do not order a replacement node until the ASP has verified the failure, including a procedure to reset the node. NOTE: Be sure to put on your electrostatic discharge wrist strap to avoid damaging any circuitry. Preparation When the replacement part has been received, complete the following steps before contacting your ASP for assistance with preparation for replacement: Controller Node Replacement Procedure 23

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3.
Under the
Systems
tree in the left panel, click the storage system just serviced.
NOTE:
The storage system status is good and the alerts associated with the failure have
been auto-resolved by the system and removed.
Controller Node Replacement Procedure
When the failure notification is received customers should contact their Authorized Service Providers
(ASPs) for assistance with failure verification, identification of the exact component to be replaced,
and the location of the failed node, if replacement is required.
CAUTION:
Customers should replace a controller node only on StoreServ 7200 Storage; other
internal components should be serviced by ASPs.
CAUTION:
Alloy gray-colored latches on components like the node means that the component
is warm-swappable. HP recommends that the node be shutdown (with the power remaining on)
before removing this component. Contact your ASP for node diagnosis and shutdown.
CAUTION:
To prevent overheating, node replacement requires a maximum service time of 30
minutes.
NOTE:
Do not order a replacement node until the ASP has verified the failure, including a
procedure to reset the node.
NOTE:
Be sure to put on your electrostatic discharge wrist strap to avoid damaging any circuitry.
Preparation
When the replacement part has been received, complete the following steps before contacting
your ASP for assistance with preparation for replacement:
Controller Node Replacement Procedure
23