HP 60 HP StorageWorks 60 Modular Smart Array Enclosure User Guide - Page 28

Troubleshooting, When the storage enclosure does not start

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Troubleshooting In this section When the storage enclosure does not start 28 Diagnostic questions ...29 Recognizing hard drive failure...29 Factors to consider before replacing hard drives 30 Automatic data recovery (rebuild) ...31 Drive failure in a NetWare environment...32 When the storage enclosure does not start If the storage enclosure does not power up: 1. Ensure that the storage enclosure is connected to a working AC source. 2. Ensure that the power source is working properly: • Check the status using the system power LED on the front panel ("Front panel LEDs and buttons" on page 6). • Be sure that the Power On/Standby button was pressed firmly and held for approximately three seconds. 3. Ensure that the power supplies are working properly. Check the status using the power supply LEDs ("Rear panel LEDs and buttons" on page 8). 4. Remove the AC power cords from both enclosure power supplies and reinsert them. 5. Restart the system. IMPORTANT: If the system does not restart, proceed to "Diagnostic questions (on page 29)." 6. Check the storage enclosure for the following normal power-up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations: a. The front panel power LED turns from standby/off (amber) to on (solid green). b. The system fans spin up to a high speed, and then spin down to a normal operating speed. Troubleshooting 28

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Troubleshooting 28
Troubleshooting
In this section
When the storage enclosure does not start
................................................................................................
28
Diagnostic questions
...............................................................................................................................
29
Recognizing hard drive failure
.................................................................................................................
29
Factors to consider before replacing hard drives
........................................................................................
30
Automatic data recovery (rebuild)
............................................................................................................
31
Drive failure in a NetWare environment
....................................................................................................
32
When the storage enclosure does not start
If the storage enclosure does not power up:
1.
Ensure that the storage enclosure is connected to a working AC source.
2.
Ensure that the power source is working properly:
•
Check the status using the system power LED on the front panel ("
Front panel LEDs and buttons
"
on page
6
).
•
Be sure that the Power On/Standby button was pressed firmly and held for approximately three
seconds.
3.
Ensure that the power supplies are working properly.
Check the status using the power supply LEDs ("
Rear panel LEDs and buttons
" on page
8
).
4.
Remove the AC power cords from both enclosure power supplies and reinsert them.
5.
Restart the system.
IMPORTANT:
If the system does not restart, proceed to "Diagnostic questions (on page
29
)."
6.
Check the storage enclosure for the following normal power-up sequence to be sure that the system
meets the minimal hardware requirements and is powered up during normal operations:
a.
The front panel power LED turns from standby/off (amber) to on (solid green).
b.
The system fans spin up to a high speed, and then spin down to a normal operating speed.