HP 6210 Users Guide

HP 6210 - Officejet All-in-One Color Inkjet Manual

HP 6210 manual content summary:

  • HP 6210 | Users Guide - Page 1
    HP Officejet 6200 series all-in-one User Guide
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    HP Officejet 6200 series all-in-one User Guide
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    the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental
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    Image Zone to do more with your HP all-in-one 9 2 Find more information 15 3 Connection information 17 Supported connection types 17 Connect using a USB cable 18 Use Windows printer sharing 18 Use printer sharing (Macintosh OS X 18 Set up the HP JetDirect 175x 18 Use Webscan...20 4 Work with
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    103 14 Maintain your HP all-in-one 105 Clean the HP all-in-one 105 Print a self-test report 108 Work with print cartridges 109 Change the device settings 118 15 Troubleshooting information 119 Before you call HP Support 119 View the Readme file 120 2 HP Officejet 6200 series all-in
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    155 Returning your HP all-in-one for service 155 Hewlett-Packard limited global warranty statement 156 18 Technical information 159 System requirements 159 Paper specifications 159 Print specifications 160 Copy specifications 161 Fax specifications 161 Scan specifications 162 Physical
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    4 HP Officejet 6200 series all-in-one
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    all of the features described in this guide. Tip You can do more with your HP all-in-one by using the HP Image Zone software installed on your computer during the initial setup. The software provides enhanced copy and scan functionality, as well as troubleshooting tips and product-specific help. For
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    port (2-EXT) Control panel features The following diagram and related table provide a quick reference to your HP all-in-one control panel features. Label 1 2 3 4 5 6 7 8 9 10 11 12 Name panel display. Cancel: Stop a job, exit a menu, or exit settings. 6 HP Officejet 6200 series all-in-one
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    HP all-in-one is on. The light blinks while performing a job. Scan To: Select a scan destination. Menu: Select copy options, including Tray Select, Paper Type, Paper to the device. Auto Answer light: When lit, the HP all-in-one is set to receive faxes automatically. Menu Overview The following tables
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    Menu provides quick access to key help topics. Most of the information is presented on a connected Windows PC or Macintosh computer screen. Setup Menu 1. Help 2. Print Report 3. Speed Dial Setup 4. Basic Fax Setup 5. Advanced Fax Setup 6. Tools 7. Preferences 8 HP Officejet 6200 series all-in-one
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    is the HP Image Zone window. Regardless, the entry point serves as the launching pad for the HP Image Zone software and services. You can quickly and easily expand the functionality of your HP all-in-one by using the HP Image Zone software. Look for boxes like this throughout the guide that provide
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    are not supported. When you install the HP Image Zone software, the HP Image Zone icon is placed in the Dock. Note If you install more than one HP all-in-one, an HP Image Zone icon for each device is displayed in the Dock. For example, if you have an HP scanner and an HP all-in-one installed, two
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    Zone software in one of two ways: ● Through the HP Image Zone window ● Through the HP Image Zone Dock menu Open the HP Image Zone window Select the HP Image Zone icon to open the HP Image Zone window. The HP Image Zone window has two main elements: ● The display area for the Products/Services tabs
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    provides software help and troubleshooting information for your HP all-in-one. Display the HP Image Zone Dock menu The HP Image Zone Dock menu provides a shortcut to HP Image Zone services. The Dock menu automatically contains all of the applications available in the HP Image Zone window Services
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    its features can be accessed. Use one of the following methods to open the HP Director: - Double-click the HP Director alias on the desktop. - Double-click the HP Director alias in the Applications:Hewlett-Packard:HP Photo and Imaging Software folder. The HP Director displays only the task buttons
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    your computer. HP on the Web Use this feature to select an HP website. HP Help Use this feature to select a source for help with your HP all-in-one. Settings Use this feature to view or change various settings for your HP all-in-one, such as print, scan, or copy. 14 HP Officejet 6200 series
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    instructions for setting up your HP all-in-one and installing software. Make sure you follow the steps in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or the Troubleshooting chapter in this guide. HP Photosmart 2600 series printer User Guide
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    in other publications. Install the software to access the Readme file. If you have internet access, you can get help and support from the HP website. This website offers technical support, drivers, supplies, and ordering information. Find more information 16 HP Officejet 6200 series all-in-one
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    Supported software Setup instructions features USB connection One computer connected by means of a USB cable to the device. The USB port is located on the rear of the HP all-in-one. All features are supported from your computer. Follow the Setup Guide for detailed instructions. Windows printer
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    a USB cable Detailed instructions for connecting a computer to your HP all-in-one using a USB cable are included in the Setup Guide that came with your device. Use Windows printer sharing If your computer is on a network, and another computer on the network has an HP allin-one connected to it by
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    a USB cable, disconnect the HP JetDirect from your HP all-in-one, uninstall the HP printer driver from your computer, and follow the instructions provided in the Setup Guide that came with your HP all-in-one. To network connect your HP all-in-one using the HP JetDirect 175x (Macintosh) 1 Follow
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    the HP all-in-one. 2 Enter the IP address of the HP JetDirect (obtained from the network configuration page) in a Web browser on your computer. The HP JetDirect Web server opens in the browser window. 3 Select Scan. 4 Follow the onscreen instructions. Connection information 20 HP Officejet 6200
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    each task is available in other chapters within this guide, or in the onscreen HP Image Zone Help. Transfer photos You have several photo by scanning a photo on your HP all-in-one directly to your Windows PC using HP Instant Share. B Transfer a photo from your HP digital camera to your Windows PC.
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    the graphic. Edit a photo on your Windows PC using the HP Image Zone software. Edit photos using a Macintosh The graphic below shows several methods for editing photos using a Macintosh. For more information, see the list below the graphic. 22 HP Officejet 6200 series all-in-one Work with photos
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    the graphic. Work with photos Share photos from your USB-connected HP all-in-one using the HP Instant Share service. Scan the photos to the HP Instant Share destination. This sends the scanned image to the HP Instant Share client application software. From there, you can select a User Guide 23
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    more information, see the list below the graphic. Work with photos A Print photos from your PictBridge-compatible digital camera. B Print photos from your camera using a software application (such as HP Image Zone) on your Macintosh. 24 HP Officejet 6200 series all-in-one
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    in the input tray; and avoiding paper jams. Load originals You can load an original for a copy, fax, or scan job in the automatic document feeder or on the glass. Originals that are loaded in the automatic document feeder will automatically be fed into the HP all-in-one. Load an original in the
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    .hp.com/support. Papers to avoid Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. 26 HP Officejet 6200
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    not specifically designed for your HP all-in-one. They can jam the HP all-in-one or repel the ink. ● Multi-part forms (such as duplicate and triplicate forms). They can wrinkle or get stuck. The ink is also more likely to smear. ● Envelopes with clasps or windows. ● Banner paper. We do not recommend
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    tray. 4 Slide the paper-width guide inward until it stops at the edges of the paper. Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide. 5 Replace the output tray. 28 HP Officejet 6200 series all-in-one
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    the output tray extender to open the extender the rest of the way. Load 10by 15cm (4by 6inch) photo paper You can load 10 by 15 cm (4 by 6 inch) photo paper into the paper tray of your HP allin-one. For the best results, use a recommended type of 10 by 15 cm (4 by 6 inch) photo
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    is no higher than the top of the paper-width guide. 5 Replace the output tray. Load envelopes You can load one or more envelopes into the input tray of your HP all-in-one. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Note For specific details on how to format
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    Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up. ● HP Matte Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards: Insert a small stack of HP greeting User Guide 31
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    . ● Do not force paper too far forward in the input tray. ● Use paper types that are recommended for your HP all-in-one. For more information, see Choose papers for printing and copying. For more information about clearing paper jams, see Paper troubleshooting. 32 HP Officejet 6200 series all-in
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    monitor (if you have the HP all-in-one software installed). Disconnect the camera, correct the problem on the camera and reconnect. For more information about PictBridge camera port troubleshooting, see the 6200 series Troubleshooting section in the HP Image Zone Help. After you successfully
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    Chapter 6 Memory Card and PictBridge 34 HP Officejet 6200 series all-in-one
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    size setting for copying is Automatic, which causes the HP all-in-one to detect the size of paper in the input tray. Paper type Copier, multi-purpose, or plain papers Inkjet papers Iron-on transfers Letterhead Photo papers Suggested paper size settings Letter or A4 Letter or A4 Letter or A4 Letter
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    Semi Gloss Other photo paper HP Iron-On Transfer HP Iron-On Transfer Control panel setting Plain Paper Plain Paper Premium Photo Premium Photo Premium Photo Photo Paper Everyday Photo Everyday Matte Other Photo Iron-On Iron-On Mirrored Use the copy features 36 HP Officejet 6200 series all-in-one
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    HP all-in-one provides three options that affect copy speed and quality: ● Best produces the highest quality for all paper ink and extends the life of your print cartridges. To change the copy quality from the control panel 1 Make sure you have paper control panel or the HP Director, the settings
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    using the HP Image Zone software that came with your HP all-in-one. For more information, see the onscreen HP Image Zone Help. Make multiple copies of the same original You can set the number of copies that you want to print by using the Number of Copies option. 1 Make sure you have paper loaded
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    superior print quality. With the tricolor and photo print cartridges installed, you have a six-ink system. See Use a photo print cartridge for more information. To copy a photo from the control panel 1 Load 10 by 15 cm (4 by 6 inch) photo paper in the input tray. Tip When making borderless copies
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    quality. With the tri-color and photo print cartridges installed, you have a six-ink system. See Use a photo print cartridge for more information. Note In order to achieve a borderless print without changing the proportions of the original, the HP all-in-one might crop some of the image around the
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    without changing the proportions of the original or cropping the edges, the HP all-in-one might leave an uneven amount of white space around the edges of the paper. To resize a document from the control panel 1 Make sure you have paper loaded in the input tray. 2 Load your original face down on the
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    option. Use the Mixed enhancement to sharpen edges of most originals. To copy a blurred document 1 Make sure you have paper loaded in the input tray. 2 Load your original face down on the right front corner of the glass or face up in the document feeder tray. 42 HP Officejet 6200 series all-in-one
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    overexposed photo 1 Make sure you have paper loaded in the input tray. 2 Load using the HP Image Zone software that came with your HP all-in-one. With one click of your first. 1 Load the iron-on transfer paper in the input tray. 2 Load your original Copy Paper Type appears. 4 Press until Iron-On
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    Iron-On Mirrored as the paper type, the HP all-in-one copies a mirror image of your original automatically so that it will appear properly when you iron it onto fabric. Stop copying ➔ To stop copying, press Cancel on the control panel. Use the copy features 44 HP Officejet 6200 series all-in
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    at the lower right side of the screen, near the time. On a Macintosh, the HP all-in-one software is always running. Note Closing the HP Windows system tray icon can cause your HP all-in-one to lose some of its scan functionality and result in the No Connection error message. If this happens, you can
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    . 4 Make any edits to the preview image in the HP Scan window. When you have finished, click Accept. The HP all-in-one sends the scan to the selected application. For example, if you chose the HP Image Zone software (Windows) or JPEG to HP Gallery (Macintosh), it automatically opens and displays the
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    use special features. To print from the software application you used to create your document (Windows users) 1 Make sure you have paper loaded in the input tray. 2 On the File menu in your software application, click Print. 3 Select the HP all-in-one as the printer. 4 If you need to change settings
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    2 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 3 From the File menu in your software application, choose Page Setup. The Page Setup dialog box appears, allowing you to specify the paper size
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    your computer To change the paper size, orientation, or scaling percentage 1 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 2 From the File menu in your software application, choose Page Setup
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    Chapter 9 Print from your computer 50 HP Officejet 6200 series all-in-one
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    all steps in the Setup Guide, use the instructions in this chapter to complete your fax setup. Please keep your Setup Guide for later use. In this chapter, you will learn how to set up your HP all-in-one so that faxing works successfully with equipment and services you might already have on
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    to Case D: Fax with a distinctive ring service on the same line. You do not one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the difference between voice and fax calls when the phone rings. 52 HP Officejet
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    . Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled "1-LINE" on the back of your HP all-in-one. If you use another phone cord, you might experience problems sending and receiving faxes. User Guide 53
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    Yes to questions 4, 5, and 6 only.) Case J: Shared voice/fax line with PC modem and answering machine Not applicable. Voice calls, PC modem, and voice mail service Case K: Shared voice/fax line Not applicable. with PC modem and voice mail 54 HP Officejet 6200 series all-in-one
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    services HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one with a separate fax line 1 Using the phone cord supplied in the box with your HP all-in-one, connect one HP all-in-one is not long enough for information on extending it. 2 Set up the HP all-in-one HP all-in-one will
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    Chapter 10 Case B: Set up your HP all-in-one with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP all-in-one. The DSL filter removes the digital signal that can interfere with your
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    you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the send or receive faxes with your HP all-in-one. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the
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    and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up your HP all-in-one as described in this section. 58 HP Officejet 6200 series all-in
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    HP all-in-one answers the call. To answer fax calls automatically, press the Auto Answer button until the light is on. - If you set up the HP all-in-one to answer faxes manually, you must be available to respond in person to incoming fax calls or your HP all-in-one cannot receive faxes. User Guide
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    cord that came with my HP all-in-one is not long enough for information on extending it. 2 Set up the HP all-in-one to answer incoming calls manually. Press the Auto Answer button until the light is off. 3 Run a fax test. For information, see Test your fax setup. 60 HP Officejet 6200 series all-in
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    incoming fax calls, or your HP all-in-one cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually. Case G: Fax line shared the back of your HP all-in-one. 3 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone
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    two phone ports, see Set up your HP all-in-one to a computer with two phone ports. Set up your HP all-in-one to a computer with one phone port This section describes how to set up your HP all-in-one with a PC modem if your computer has only one phone port. 62 HP Officejet 6200 series all-in
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    HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one to a computer with one HP all-in-one, connect one end my HP all-in-one is HP allin-one. 4 Using another phone cord, connect one end to the port labeled "2-EXT" on the back of your HP all-in-one software, your HP all-in-one will
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    . Fax setup Back view of the HP all-in-one 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Computer with modem 6 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port 64 HP Officejet 6200 series all-in
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    the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. 6 Now you need to decide how you want the HP all-in-one to answer calls, automatically or manually: - If you set up the HP all-in-one to answer calls automatically, it answers all incoming
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    that came with my HP all-in-one is not long enough for information on extending it. 4 (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. 66 HP Officejet 6200 series all-in
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    your computer has two phone ports, see Set up your HP all-in-one to a computer with two phone ports. Set up your HP all-in-one to a computer with one phone port This section describes how to set up your HP all-in-one with a PC modem if your computer has only one phone port. User Guide 67
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    side with two phone ports. 2 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE , and you might not be able to receive faxes with your HP all-in-one. 68 HP Officejet 6200 series all-in
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    that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. 8 Set up the HP all-in-one to answer incoming calls automatically. Press the Auto Answer button until the light is on. 9 Set your
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    port on the back of your PC modem. This allows a direct connection between the HP all-in-one and your answering machine, even though the PC modem is connected first in line. cord that came with my HP all-in-one is not long enough for information on extending it. 70 HP Officejet 6200 series all-in
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    the "OUT" port. 6 If your PC modem software is set to receive faxes to your computer automatically, HP all-in-one as described in this section. Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually
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    phone port. 3 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port phone cord that came with my HP all-in-one is not long enough for information on extending it. 72 HP Officejet 6200 series all-in
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    software, your HP all-in-one HP all-in-one to answer incoming calls manually. HP all-in-one cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually. Set up your HP all-in-one HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one HP all- in-one
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    fails, review the report for information on how to fix the problem and rerun the test. To test your fax setup from the control panel 1 Set up your HP all-in-one for faxing according to the setup instructions in this chapter. 2 Make sure you have inserted the print cartridges and loaded paper before
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    . A blank or incorrect fax setting can cause problems faxing. - If the test fails, review the report for more information on how to fix any problems found. 6 After you pick up the fax report from your HP all-in-one, press OK. If necessary, resolve any problems found and rerun the test. For more
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    Chapter 10 Fax setup 76 HP Officejet 6200 series all-in-one
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    the HP Director that came with your HP Image Zone software to take full advantage of all of its features. Using the HP Director, HP all-in-one to answer fax calls manually. If you subscribe to a voice mail service, you will also need to answer fax calls manually. This is because the HP all-in-one
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    are voice calls and you rarely receive faxes. Voice mail service provided by your telephone company. Manual (The Auto Answer light is off.) The HP all-in-one will not automatically answer calls. You must receive all faxes manually by pressing Start Fax Black or Start Fax Color. For information
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    can send a fax in a variety of ways. Using the control panel, you can send a blackand-white or color fax from your HP all-in-one. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax. If you frequently send faxes to
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    instructions to enable fax confirmation before sending any faxes. The default fax confirmation setting is Every Error. This means that your HP all-in-one prints a report only if there is a problem of sending a fax is called manually sending a fax. Sending a fax manually is useful if you want to
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    one-touch speed dial button on the control panel. The one the left. 2 Do one of the following: control panel. - Press a one-touch speed dial button. 3 HP all-in-one automatically sends your fax when the specified time is reached. You can only schedule one This feature is not supported if you load your
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    and not on the glass. This feature is not supported if you load your originals on the glass. 2 In the Fax area white and a message appears on the control panel display. The HP all-in-one scans the originals into memory and sends the fax when the receiving fax HP Officejet 6200 series all-in-one
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    paper loaded in the input tray. 2 Remove any originals from the document feeder tray. 3 Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP all-in-one answers. Or, set your HP all-in-one to answer faxes manually. Use the fax features User Guide
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    HP all-in-one to answer faxes manually, see Set the answer mode. 4 Do one connected to the HP all-in-one, instruct them to press HP all-in-one does not support polling pass codes. This is a security feature that requires the receiving fax machine (your HP all-in-one HP Officejet 6200 series all-in-one
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    HP all-in-one loses power, you will need to reset Windows users) or the Setup Assistant (Macintosh users) during the HP Image Zone software HP Director that came with your HP Image Zone software HP Image Zone Help that came with your HP Image Zone software the HP all-in-one dials the HP all-in-one will
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    fax you send and receive. You can also manually print system reports as you need them; these reports provide useful system information about your HP all-in-one. By default, your HP all-in-one is set to print a report only if there is a problem with sending or receiving a fax. A confirmation message
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    manually You can manually generate reports about your HP all-in-one, in diagnosing print and alignment problems. For more information, HP Director that came with your HP Image Zone software. For more information, see the onscreen HP Image Zone Help that came with your HP Image Zone software Guide 87
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    black-and-white faxes when sending a fax to groups. Very Fine resolution is also not supported when using this feature. You can only assign previously entered individual speed-dial numbers to a entry, or press 2 when you are finished. Use the fax features 88 HP Officejet 6200 series all-in-one
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    affects the transmission speed and quality of faxed blackand-white documents. The HP all-in-one sends faxes at the highest resolution supported by the receiving fax machine. You can only change the resolution for more information, see Set new default settings. Use the fax features User Guide 89
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    display. Load letter, A4, or legal paper, and then press OK to print the fax. 1 Press Setup. 2 Press 4, and then press 4 again. This selects Basic Fax Setup and then selects Fax Paper Size. 3 Press to select an option, and then press OK. Use the fax features 90 HP Officejet 6200 series all-in-one
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    forwarded in black and white. Note When the HP all-in-one is forwarding your faxes, it will not print the faxes it receives unless there was a problem. If the HP all-in-one is not able to forward the fax to the that will receive the forwarded faxes. 5 Press OK. Use the fax features User Guide 91
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    . 1 Press Setup. 2 Do one of the following: - To change the Busy Redial setting, press 5, and then press 2. This selects Advanced Fax Setup and then selects Busy Redial. - To change the No Answer Redial setting press 5, and then press 3. Use the fax features 92 HP Officejet 6200 series all-in
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    , may prevent the HP all-in-one from printing faxes: ● There is no paper loaded in the input tray ● There is a paper jam ● The print-carriage access door is open ● The print carriage is stalled During normal Press Setup. 2 Press 5, and then press 5 again. Use the fax features User Guide 93
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    one of the following, setting the fax speed to a slower speed might be required: ● An Internet phone service ● A PBX system ● Fax over Internet Protocol (FoIP) ● An integrated services digital network (ISDN) service If you experience problems the fax features 94 HP Officejet 6200 series all-in-one
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    reprint or delete the faxes stored in memory. You might need to reprint a fax in memory if your HP all-in-one runs out of paper while receiving a fax. Or, if the memory of the HP all-in-one becomes full, you might need to clear it in order to continue receiving faxes. Note The
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    FoIP service might not work properly when the HP all-in-one is sending and receiving faxes at high speed (33600bps). If you experience problems with your telephone company to make sure their Internet phone service supports faxing. If they do not support faxing, you will not be able to send and
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    using your device and the HP software installed on your computer. If you have a Windows-based computer, use the HP Image Zone software; if you have a Macintosh, use the HP Instant Share client application software. Note A USB-connected device is an HP All-in-One that is connected to a computer
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    instructions. The Go Online screen appears in the Work area. b Click Next and follow the onscreen instructions. If you are using a Macintosh: a Make sure the scanned image you want to share displays in the HP Instant Share window. Use HP Instant Share 98 HP Officejet 6200 series all-in-one
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    to add photos to the window. b Click Continue and follow the onscreen instructions. c From the HP Instant Share services list, select the service you want to use to send your scanned image. d Follow the onscreen instructions. 6 From the HP Instant Share E-mail service, you can: - Send an e-mail
  • HP 6210 | Users Guide - Page 103
    on using the HP Instant Share client application software, see the onscreen HP Image Zone Help. 5 Make sure the images you want to share display in the HP Instant Share window. 6 Click Continue and follow the onscreen instructions. Use HP Instant Share 100 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 104
    7 From the HP Instant Share services list, select the service you want to use to send your scanned image. 8 Follow the onscreen instructions. 9 From the HP Instant Share E-mail service, you can: - Send an e-mail message with thumbnail images of your photos which can be viewed, printed, and saved
  • HP 6210 | Users Guide - Page 105
    Chapter 12 Use HP Instant Share 102 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 106
    also contact a local HP reseller or go to www.hp.com/support to confirm the correct print cartridge reorder numbers for your country/region. Order other supplies To order other supplies, such as HP all-in-one software, a copy of the printed User Guide, a Setup Guide, or other customer-replaceable
  • HP 6210 | Users Guide - Page 107
    technical support. Country/region Asia Pacific (except for Japan) Australia Europe New Zealand South Africa U.S. and Canada Number for ordering 65 272 5300 131047 +49 180 5 290220 (Germany) +44 870 606 9081 (U.K.) 0800 441 147 +27 (0)11 8061030 1-800-HP-INVENT (1-800-474-6836) 104 HP Officejet
  • HP 6210 | Users Guide - Page 108
    to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally. This chapter provides instructions for keeping your HP all-in-one in top working condition. Perform these simple maintenance procedures as
  • HP 6210 | Users Guide - Page 109
    Chapter 14 2 Raise the lid, as if you were loading an original on the glass. Maintain your HP all-in-one 3 Lift the automatic document feeder mechanism. There is a glass strip under the automatic document feeder. 106 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 110
    HP all-in-one of the HP all-in-one. 1 Turn off the HP all-in-one, unplug the or soft cloth. Warning Do not use paper-based wipes, as these might scratch the or painted parts of the HP all-in-one, as this might damage the HP all-in-one. Warning To avoid damage to painted parts of the HP all-in-one
  • HP 6210 | Users Guide - Page 111
    on replacing print cartridges, see Replace the print cartridges. Note For examples of test patterns, lines of color, and color blocks from normal and malfunctioning print cartridges, see the onscreen HP Image Zone Help that came with your software. 108 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 112
    estimated amount of ink remaining in your cartridges by using the HP Image Zone software that came with your HP all-in-one. For information on checking the ink levels from the HP Director, see the onscreen HP Image Zone Help that came with your software. When you receive a low-ink warning message on
  • HP 6210 | Users Guide - Page 113
    these instructions to replace the black print cartridge with a photo print cartridge for printing high-quality color photos. To find out the reorder number for all the print cartridges that your HP all-in-one supports, see Order print cartridges. To order print cartridges for your HP all-in-one, go
  • HP 6210 | Users Guide - Page 114
    your HP all-in-one 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4 Pull the print cartridge toward you out of its slot. 5 If you are removing the black print cartridge in order to install the photo print cartridge, store
  • HP 6210 | Users Guide - Page 115
    a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. 112 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 116
    comes in the box with your HP all-in-one. If neither your print cartridge nor your HP allin-one came with a print cartridge protector, you can order one from HP Support. Go to www.hp.com/support. The print cartridge protector is designed to keep a print cartridge secure and prevent it from drying
  • HP 6210 | Users Guide - Page 117
    sheet and aligns the print cartridges. Recycle or discard the page. For information on aligning the print cartridges by using the HP Image Zone software that came with your HP all-in-one, see the onscreen HP Image Zone Help that came with your software. 114 HP Officejet 6200 series all-in
  • HP 6210 | Users Guide - Page 118
    shortens the life of the ink nozzles. To clean the print cartridges from the control panel 1 Load letter or A4 unused plain white paper into the input tray. 2 Press Setup. 3 Press 6, then press 1. This selects Tools and then selects Clean Print Cartridge. The HP all-in-one prints a page that you can
  • HP 6210 | Users Guide - Page 119
    the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the control panel or the HP Image Zone. For more information, see Clean the print cartridges. 116 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 120
    at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP all-in-one for more than 30 minutes. 4 Place the print cartridge on a piece of paper with the ink nozzles facing up. 5 Lightly moisten a clean foam rubber swab with distilled
  • HP 6210 | Users Guide - Page 121
    such as low ink warnings and error scan settings and the language and country/region settings. You can perform this process from the control panel only. 1 Press Setup. 2 Press 6, then press 3. This selects Tools and then selects Restore Factory Defaults. 118 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 122
    about updating your device. Before you call HP Support If you have a problem, follow these steps: 1 Check the documentation that came with the HP all-in-one. - Setup Guide: The Setup Guide explains how to set up the HP all-in-one. - User Guide: The User Guide is the book you are reading. This
  • HP 6210 | Users Guide - Page 123
    to Programs or All Programs, pointing to Hewlett-Packard, pointing to HP Officejet 6200 series all-in-one, and then clicking View the Readme File. If you have not yet installed the software and want to view the Readme file, follow the Macintosh instructions below. ● In Macintosh OS 9 or OS X, you
  • HP 6210 | Users Guide - Page 124
    , but I am having problems using the HP all-in-one with my computer Solution You must first install the software that came with your HP all-in-one before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable
  • HP 6210 | Users Guide - Page 125
    Troubleshooting information The control panel display shows the wrong language Solution Usually, you set the language and country/region when you first set up the HP allin-one up your HP allin-one. The country/region you select determines the paper sizes shown HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 126
    support. Cause Protective tape is covering the print cartridges. Solution Check each print cartridge. If the plastic tape is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or the copper-colored contacts. Troubleshooting
  • HP 6210 | Users Guide - Page 127
    print Solution If your HP all-in-one and computer are not communicating with each other, try the following: ● Check that the HP all-in-one print queue is not paused (Windows) or stopped (Macintosh). If it is, choose the appropriate setting to resume printing. For 124 HP Officejet 6200 series all
  • HP 6210 | Users Guide - Page 128
    reinstall the software. For more information on setting up your HP all-in-one and connecting it to your computer, see the Setup Guide that came with your HP all-in-one. I received a message on the control panel display about a paper jam or a blocked carriage Solution If either a paper jam or blocked
  • HP 6210 | Users Guide - Page 129
    does not meet the minimum requirements to install the software. Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. A red X appears on the USB connect prompt Troubleshooting information 126 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 130
    delete the HP allin-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP all-in-one program group. For more information, see Uninstall and reinstall the software. Some of the icons are missing in the HP Director User Guide 127
  • HP 6210 | Users Guide - Page 131
    sure to remove them properly using the uninstall utility provided in the HP all-in-one program group. A reinstall can take from 20 to 40 minutes for both Windows and Macintosh computers. There are three methods to uninstall the software on a Windows computer. 128 HP Officejet 6200 series all-in
  • HP 6210 | Users Guide - Page 132
    inone to your computer until after you have reinstalled the software. 2 On the Windows taskbar, click Start, Start Programs or All Programs (XP), Hewlett-Packard, HP Officejet 6200 series all-in-one, uninstall software. 3 Follow the onscreen instructions. 4 If you are asked whether you would like to
  • HP 6210 | Users Guide - Page 133
    until after you have reinstalled the software. 5 Run the HP Officejet 6200 series all-in-one software Setup program again. 6 Launch Reinstall. 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP all-in-one. To uninstall from a Macintosh computer
  • HP 6210 | Users Guide - Page 134
    -in-one is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP for support. For information on contacting HP for support, see Get HP support. The fax connected to active telephone wall jack test failed Troubleshooting information User Guide
  • HP 6210 | Users Guide - Page 135
    fax successfully, there might not be a problem. After you resolve any problems found, run the fax test again to make sure it passes and your HP all-in-one is ready for faxing. The phone cord be a phone line set up for digital Troubleshooting information 132 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 136
    time, until you identify which piece of equipment is causing the problem. - If the Fax Line Condition Test fails without the other equipment, connect the HP all-in-one to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a phone splitter
  • HP 6210 | Users Guide - Page 137
    cord should be connected to the port labeled "1-LINE" on the back of your HP allin-one and the other end to your telephone wall jack, as shown below. Troubleshooting information 1 Telephone wall jack 2 Phone cord supplied in the box with your HP all-in-one 134 HP Officejet 6200 series all-in
  • HP 6210 | Users Guide - Page 138
    types of cords shown below. Troubleshooting information If you used the problem persists, contact your telephone company. ● If you are using a digital subscriber line (DSL) service services digital network (ISDN) converter/terminal adapter, make sure the HP all-in-one one port for User Guide 135
  • HP 6210 | Users Guide - Page 139
    to the HP all-in-one. To send a fax manually, the telephone must be connected directly to the port labeled "2-EXT" on the HP all-in-one, as shown below. For information on sending faxes manually, see Send a fax manually from a phone. Troubleshooting information 136 HP Officejet 6200 series
  • HP 6210 | Users Guide - Page 140
    on setting up your HP all-in-one when you have a voice mail service, see Fax setup. For information on receiving faxes manually, see Receive a fax manually. ● If you have a PC modem on the same phone line with your HP all-in-one, check to make sure that the PC modem software is not set to
  • HP 6210 | Users Guide - Page 141
    The HP all-in-one cannot recognize some ring patterns, such as those with alternating short and long ringing patterns. If you are having problems with a ring pattern of this type, ask your telephone company to assign a non-alternating ring pattern. Troubleshooting information 138 HP Officejet
  • HP 6210 | Users Guide - Page 142
    removing the splitter and connecting the HP all-in-one directly to the telephone wall jack. ● If you are not using a proper grounded power outlet for your HP all-in-one, you might hear static on your phone line. Try connecting to another power outlet. Troubleshooting information User Guide 139
  • HP 6210 | Users Guide - Page 143
    as shown below. Troubleshooting information 1 Telephone wall jack 2 Coupler 3 Phone cord supplied in the box with the HP all-in-one I am having problems faxing over the Internet Solution Check the following: ● The FoIP service might not work properly when the HP all-in-one is sending and receiving
  • HP 6210 | Users Guide - Page 144
    jammed in your device, follow these instructions to clear the paper jam. Paper has jammed the HP all-in-one Solution 1 Press in the tab on the left side of the rear clean-out door to release the door. Remove the door by pulling it away from the HP all-in-one. Troubleshooting information User Guide
  • HP 6210 | Users Guide - Page 145
    the HP all-in-one, more paper jams are likely to occur. 3 Close the cover of the automatic document feeder. The automatic document feeder picks up too many pages or none at all Cause You need to clean the separator pad or rollers inside the automatic document feeder. Pencil lead, wax, or ink can
  • HP 6210 | Users Guide - Page 146
    problem persists, or the automatic document feeder does not pick up the plain paper, you can clean the rollers and separator pad manually cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. 1 Remove the print cartridges
  • HP 6210 | Users Guide - Page 147
    of the print cartridges. 6 If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it. For more information on these topics, see Maintain your HP all-in-one. HP Image Zone troubleshooting If your HP all-in-one has been connected
  • HP 6210 | Users Guide - Page 148
    . For more information on the Software Update utility, see the onscreen HP Image Zone Help. Device update (Windows) Use one of the following to retrieve an update for your device: ● Use your Web browser to download an update for your HP all-in-one from www.hp.com/support. The file will be a self
  • HP 6210 | Users Guide - Page 149
    your HP all-in-one from www.hp.com/support. 2 Double-click the downloaded file. The installer opens on your computer. 3 Follow the onscreen prompts to install the update to your HP all-in-one. 4 Restart the HP all-in-one to complete the process. Troubleshooting information 146 HP Officejet 6200
  • HP 6210 | Users Guide - Page 150
    16 Get HP support Hewlett-Packard provides Internet and phone support for your HP all-in-one. This chapter provides information on how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, call HP Japan
  • HP 6210 | Users Guide - Page 151
    Lebanon Luxembourg (French) Luxembourg (German) Malaysia Mexico Mexico (Mexico City) Middle East Morocco1 HP technical support +971 4 883 8454 900 40 006 900 40 007 1-800-805405 01-800-472-6684 (55) 5258-9922 +971 4 366 2020 +212 22 404747 Get HP support 148 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 152
    (continued) Country/Region HP technical support Country/Region HP technical support Belgium (French) +32 070 300 004 Netherlands (0.10 Euro/ 0900 2020 165 min.) Bolivia 800- 11 2589301 Germany (0.12 Euro/ min.) +49 (0) 180 5652 180 Spain +34 902 010 059 Get HP support User Guide 149
  • HP 6210 | Users Guide - Page 153
    your product is not under warranty, call 131047. A per-incident, out-of-warranty support fee will be charged to your credit card. You can also call 1902 910 910. A per-incident, out-of-warranty support fee will be charged to your phone bill. Get HP support 150 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 154
    Call HP Korea customer support Call HP Japan customer support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 FAX 1/1 3 Get HP support User Guide 151
  • HP 6210 | Users Guide - Page 155
    support call agent instructs you to. 5 Close the print-carriage access door and wait a few minutes for the print carriage to move back to its home position (on the left side). Note Make sure the scanner has returned to its parked position before turning off the HP all-in-one. 152 HP Officejet
  • HP 6210 | Users Guide - Page 156
    to use the control panel functions on the replacement HP allin-one. Note See the Setup Guide that came with your HP all-in-one for instructions on how to attach your control panel overlay. The replacement HP all-in-one might come with instructions for setting up your device. 10 If available, pack
  • HP 6210 | Users Guide - Page 157
    symptoms for service personnel (samples of print quality problems are helpful). - A copy of the sales slip or other proof of purchase to establish the warranty coverage period. - Your name, address, and a phone number where you can be reached during the day. Get HP support 154 HP Officejet 6200
  • HP 6210 | Users Guide - Page 158
    , or tampered with. Warranty service To obtain HP repair service, you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting. See HP customer support for steps to take before calling Customer Support. If your HP all-in-one needs a minor part replacement
  • HP 6210 | Users Guide - Page 159
    The following information specifies the HP limited global warranty. Extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP Officejet 6200 series all-in-one product ("Product"), including related software, accessories, media, and supplies, shall
  • HP 6210 | Users Guide - Page 160
    -Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 Nederland Hewlett-Packard Nederland BV Startbaan 16 1187 XR Amstelveen NL Portugal Hewlett-Packard Portugal - Sistemas de Informática e de Medida S.A. Edificio D. Sancho I Quinta da Fonte Porto Salvo 2780-730 Paco de Arcos P-Oeiras User Guide
  • HP 6210 | Users Guide - Page 161
    Hewlett-Packard Ges.m.b.H. Lieblgasse 1 A-1222 Wien Suomi Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Sverige Hewlett-Packard Sverige AB Skalholtsgatan 9S-164 97 Kista United Kingdom Hewlett-Packard Ltd Cain Road Bracknell GB-Berks RG12 1HN 158 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 162
    HP all-in-one are provided in this section. System requirements Software paper and the amount of ink you are using. HP recommends emptying the output tray frequently. Note The document feeder tray holds 20 sheets of Letter, Legal, and A4 sized paper (16 to 24 lb. paper). Paper sizes Type Paper
  • HP 6210 | Users Guide - Page 163
    Technical information Chapter 18 (continued) Type Envelopes Transparency film Photo paper Cards Labels Custom Size Legal: 216 by 356 mm (8.5 by 14 inches) U.S. #10: 105 by 241 ● 1200 by 1200 dpi black ● 4800 dpi Optimized dpi color, 4800 dpi 6 ink 160 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 164
    thermal inkjet ● Language: HP PCL Level 3, PCL3 GUI from 25 to 400% (varies by model) ● Fit to page, pre-scan ● Up to 23 copies per minute black; 18 copies per minute color ( Manual multiple-page fax ● Automatic busy redial up to five times (varies by model) ● Automatic no-answer redial one Guide 161
  • HP 6210 | Users Guide - Page 165
    on protecting the environment; ozone production; energy consumption; paper use; plastics; material safety data sheets; and recycling programs. This section contains information about environmental standards. Protecting the environment Hewlett-Packard is committed to providing quality products in an
  • HP 6210 | Users Guide - Page 166
    assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0402. This regulatory number should not be confused with the marketing name (HP Officejet 6200 series all-in-one) or product number (Q5800A). User Guide 163
  • HP 6210 | Users Guide - Page 167
    service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual complete the steps described in the software. FCC statement The United States instructions, may cause harmful interference to radio 164 HP Officejet 6200 series all-in-one
  • HP 6210 | Users Guide - Page 168
    the interference by one or more of Hewlett-Packard Company, San Diego, (858) 655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems antenna, if supported, shall be placed Guide 165
  • HP 6210 | Users Guide - Page 169
    depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country/region other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if additional product support is necessary. This equipment has been certified by
  • HP 6210 | Users Guide - Page 170
    of conformity This section contains the HP Officejet 6200 series all-in-one Declaration of conformity, and information about it for the Euopean Economic Area. Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014
  • HP 6210 | Users Guide - Page 171
    Technical information Chapter 18 HP Officejet 6200 series all-in-one Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: declares, that the product Regulatory Model Number: Product
  • HP 6210 | Users Guide - Page 172
    , 140 A A4 paper, load 27 ADSL line. see DSL line align print cartridges 114 answer mode 77 answer ring pattern 57, 92 answering machine receive faxes 77 setup 65, 67 troubleshoot 137, 139 attention light 6 auto answer 7, 77 automatic document feeder clean 142 feeding problems, troubleshoot 142 jams
  • HP 6210 | Users Guide - Page 173
    HP Image Zone) 14 HP Support before you call 119 I individual speed dial entries 87 ink cartridges. see print cartridges Instant Share. see HP Instant Share Internet, fax using 95, 140 iron-on transfers copy 43 load 31 ISDN line, set up 56 J jams, paper 32, 125, 141 K keypad 6, 85 170 HP Officejet
  • HP 6210 | Users Guide - Page 174
    7 one-touch speed dial buttons 6 order paper 103 print cartridges 103 Setup Guide 103 software 103 User Guide 103 P paper incompatible types 26 jams 32, 125, 141 legal to letter copy 41 load 27 order 103 paper sizes 159 recommended copy types 36 recommended types 26 size, set for fax 90 troubleshoot
  • HP 6210 | Users Guide - Page 175
    basic fax 79 manual 80, 82, 136 memory, from 82 monitor dialing 82 redial 81 schedule 81 speed dials 81 troubleshoot 144 send to a device HP Director (Macintosh) 101 HP Image Zone (Macintosh) 100 HP Image Zone (Windows) 99 scanned images 98 serial number 147 serial phone system 52 service ID 147
  • HP 6210 | Users Guide - Page 176
    159 troubleshoot about 119 blocked carriage 125 contact HP Support 119 fax problems 134, 136, 139, 140 140 fax test 131 hardware installation 120 incorrect measurements 122 installation overview 120 jams, paper 32, 125 language, display 122 operational tasks 141 paper 141 print cartridges 123
  • HP 6210 | Users Guide - Page 177
    Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © 2004 Hewlett-Packard Development Company, L.P. Electronic Edition www.hp.com *Q5800-90130* *Q5800-90130* Q5800-90130
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HP Officejet 6200 series all-in-one
User Guide