HP Armada 3500 Compaq Armada 3500 Series Reference Guide - Page 137
Solving CD-ROM Drive/Compact Disc Problems, Solving Diskette Drive Problems
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Solving CD-ROM Drive/Compact Disc Problems Problem CD-ROM drive cannot read a compact disc Cannot eject compact disc Possible Cause The CD is not properly seated in the drive. The CD has been loaded upside down. The CD may be dirty or scratched. CD is not properly loaded in the drive. Solution Eject the CD, reseat it and close the tray. Eject the CD, turn it over, then reload Clean the CD and reload it. Load another CD. Turn off the computer and insert a thin metal rod into the emergency eject hole on the front bezel of the CD-ROM drive. Press firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the CD. Solving Diskette Drive Problems Problem Diskette drive light stays on Possible Cause Diskette is damaged. An external device is draining the battery pack. Diskette is incorrectly inserted. Solution If you are running Windows 95, run ScanDisk on the diskette drive to determine the cause of damage. If you are running Windows NT, go to the system prompt and type a: chkdsk. The computer will automatically scan for errors. Turn off or remove any external device when not using it. Remove diskette and reinsert. Continued 16-6 Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc