HP BL680c ProLiant BL680c Generation 5 Server Blade User Guide
HP BL680c - ProLiant - G5 Manual
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- HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 1
HP ProLiant BL680c Generation 5 Server Blade User Guide Part Number 452661-002 October 2007 (Second Edition) - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 2
AMD Athlon is a trademark of Advanced Micro Devices. Audience assumptions This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 3
mapping ...18 Installing a server blade ...19 Connecting to the network ...23 Completing the configuration ...23 Hardware options installation...24 Introduction ...24 Hot-plug SAS or SATA hard drive option ...24 Processor option...25 Memory option ...28 Memory configurations...29 FBDIMM installation - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 4
Open Services Event Manager ...59 Keeping the system current ...59 Drivers ...59 ProLiant Support Packs ...60 Operating system version support ...60 System Online ROM flash component utility 60 Change control and proactive notification 60 Care Pack ...60 Battery replacement ...61 Troubleshooting - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 5
diagnosis ...64 Service notifications...65 Loose connections ...65 Troubleshooting flowcharts ...65 Start diagnosis flowchart ...66 General diagnosis flowchart ...67 Server blade power-on problems flowchart 69 POST problems flowchart ...71 OS boot problems flowchart ...73 Server fault indications - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 6
button 3 Serial pull tab 4 Server blade handle release button 5 Server blade handle 6 Hard drive bay 1 7 Hard drive bay 2 * The local I/O cable connector is used with the local I/O cable to perform some server blade configuration and diagnostic procedures. Component identification 6 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 7
Network linked Green flashing = Network activity Off = No link or activity 7 System power LED Green = On Amber = Standby (auxiliary power available) Off = Off * Actual NIC numbers depend on several factors, including the operating system installed on the server blade. Component identification 7 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 8
alert has been received for this drive. Replace the drive as soon as possible. The drive is online, but it is not active currently. Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 9
soon as possible. A predictive failure alert has been received for this drive. Replace the drive as soon as possible. The drive is offline, a spare, or not configured as part of an array. System board components Item 1 2 3 4 5 6 7 Description Processors (4) FBDIMM slots (9-16) Mezzanine connector - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 10
13 System battery The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL680c Generation 5 Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions PCIe x8 mezzanine connectors support - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 11
, set S1, S5, and S6 to ON. System maintenance switch procedures When you perform troubleshooting steps, this guide may instruct you to perform the following procedures: • Clear the system configuration. • Access the redundant ROM. To complete these procedures, you must change physical settings on - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 12
and backup versions of the ROM are corrupt, return the system board for a service replacement. To switch to the backup ROM when the System ROM is not corrupt, use RBSU ("HP ROM-Based Setup Utility" on page 49). Local I/O cable Item 1 2 3 4 Connector Server blade Video USB Serial Description For - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 13
the Power On/Standby button. When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green. For more information about the Onboard Administrator, see the HP BladeSystem c7000 Enclosure Setup and Installation Guide on the documentation CD - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 14
Remove the server blade 1. Identify the proper server blade. 2. Power down the server blade (on page 13). 3. Remove the server blade. 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 15
. 3. Push down on the hood latch. The access panel slides to a closed position. Remove the FBDIMM baffle CAUTION: To avoid damage to the server blade and the enclosure, install all FBDIMM baffles in the proper location after adding or replacing FBDIMMs. FBDIMM baffles that are missing or installed - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 16
the enclosure, install all FBDIMM baffles in the proper location after adding or replacing FBDIMMs. FBDIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling. 1. Install the FBDIMM baffle: o FBDIMM baffle covering FBDIMM slots 1-8 Operations 16 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 17
o FBDIMM baffle covering FBDIMM slots 9-16 2. Install the access panel (on page 15). 3. Install the server blade ("Installing a server blade" on page 19). Operations 17 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 18
enclosure • HP Business Support Center website (http://www.hp.com/support) • HP Technical Documentation website (http://docs.hp.com) Installing server blade options Before installing and initializing the server blade, install any server blade options, such as an additional processor, hard drive, or - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 19
For detailed port mapping information, see the HP BladeSystem enclosure quick setup guide or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation). Installing a server blade HP BladeSystem enclosures ship with device bay shelves - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 20
is located at the HP website (http://h71028.www7.hp.com/enterprise/cache/80316-0-0-0-121.html). Server blade documentation is located at the HP website (http://h18004.www1.hp.com/products/servers/platforms/). To install a server blade: 1. Remove the blank. 2. Remove the three adjacent blanks - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 21
4. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then rotate the right edge downward (clockwise). 5. Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, and then remove it - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 22
6. Remove the connector covers. 7. Prepare the server blade for installation. Setup 22 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 23
more information, see the enclosure setup and installation guide. Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 24
internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Hot-plug SAS or SATA hard drive option The server blade supports - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 25
the status of the hard drive from the hot-plug hard drive LEDs ("SAS and SATA hard drive LEDs" on page 8). 5. Resume normal server blade operations. Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 26
Update the system ROM. Locate and download the latest ROM version from the HP website (http://h18023.www1.hp.com/support/files/server/us/romflash.html). Follow the instructions on the website to update the system ROM. 2. Power down the server blade (on page 13). 3. Remove the server blade (on page - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 27
7. Open the processor locking lever. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. 8. Install the processor. 9. Close the processor locking lever. Hardware options installation - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 28
panel (on page 15). 13. Install the server blade ("Installing a server blade" on page 19). 14. Power up the server blade (on page 13). Memory option This server blade contains 16 memory expansion slots. To expand server blade memory, install 667MHz DDR2 FBDIMMs. Hardware options installation 28 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 29
GB or more of memory, consult the operating system documentation about accessing the full amount of installed memory. Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server blade. In Advanced ECC, the server blade is protected against correctable - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 30
while the other half is available for operating system and application usage. If one of the non-spare FBDIMMs receives correctable memory errors at a higher rate than a specific threshold, the server blade automatically copies the memory contents of the degraded rank to the online spare rank. The - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 31
FBDIMMs, use RBSU to configure the system for online spare memory support ("Configuring online spare memory" on page 51). Mirrored memory configuration Mirroring provides protection against uncorrectable memory errors that would otherwise result in server blade downtime. Mirroring is performed - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 32
- - - X After installing FBDIMMs, use RBSU to configure the system for mirrored memory support ("Configuring mirrored memory" on page 51). Installing FBDIMMs To install the component: 1. Power down the server blade (on page 13). 2. Remove the server blade (on page 14). 3. Remove the access panel - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 33
provide Fibre Channel support. For mezzanine card locations, see "System board components (on page 9)." Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards. The card type determines where it can be installed in the server blade: • Install Type I mezzanine - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 34
with a means for storing and saving data in the event of an unexpected system shutdown. To install the component: 1. Back up all data on the hard drive. 2. Power down the server blade (on page 13). 3. Remove the server blade (on page 14). 4. Remove the access panel (on page 14). Hardware options - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 35
5. Remove the FBDIMM baffle. 6. Remove the cache module that shipped with the server. Hardware options installation 35 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 36
7. Connect the battery cable to the cache module that shipped with the option kit. 8. Install the cache module. 9. Install the FBDIMM baffle (on page 16). Hardware options installation 36 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 37
10. Install the battery pack on the FBDIMM baffle. 11. Connect and route the battery cable. 12. Install the access panel (on page 15). 13. Install the server blade ("Installing a server blade" on page 19). Hardware options installation 37 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 38
• USB mouse • USB CD/DVD-ROM drive • USB diskette drive • USB drive key Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 57)." Accessing a server blade with local KVM CAUTION: Before disconnecting - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 39
USB hub to one USB connector. 4. Connect the following to the USB hub: o USB CD/DVD-ROM drive o USB keyboard o USB mouse o USB diskette drive NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections. Cabling 39 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 40
7 Description Monitor USB mouse Local I/O cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Array controller cabling Depending on the primary controller installed, various cabling configurations exist: • PCI Smart Array controller cabling to a battery pack • PCI Smart - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 41
Smart Array Controller cabling to a battery pack Smart Array Controller cabling to a SAS controller Cabling 41 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 42
interface driver • Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 2 Standard Blade Edition, available from the HP website (http://h18002.www1.hp.com/support/files/server/us/index.html). Linux OS users can download these - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 43
image to perform a ROM upgrade or install an OS. • Send alerts from iLO 2 regardless of the state of the host server blade. • Access advanced troubleshooting features provided by iLO 2. • Launch a web browser, use SNMP alerting, and diagnose the server blade with HP SIM. • Configure static IP bay - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 44
free hard drive space o 10-Mb/s network adapter • PXE deployment server (storing boot images) o AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor, or Intel® Pentium® III or higher processor (500 MHz recommended) o 256 MB of RAM Software and configuration utilities - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 45
factors, including the OS installed on the server blade. HP recommends using one of the following methods for PXE deployment: • HP ProLiant Essentials RDP ("HP ProLiant Essentials Rapid Deployment Pack" on page 46) • SmartStart Scripting Toolkit (on page 46) Software and configuration utilities 45 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 46
Deployment Solution and the HP ProLiant Integration Module. The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified pointand-click and drag-and-drop operations that enable you to deploy target servers, including server blades, remotely. It enables you - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 47
loading the OS. However, SmartStart also allows for manual loading of the OS and drivers. To deploy with a boot CD: 1. Use the local I/O cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting locally to a server blade with video and USB devices (on page 38)." 2. Insert - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 48
the client PC hard drive. 2. Remotely access the server blade through iLO 2. Refer to "HP BladeSystem c-Class advanced User Guide and download the latest version of the software from the HP website (http://www.hp.com/servers/sstoolkit). As an alternative method, configure the hardware manually - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 49
• Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 50
, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 51
server that you are remotely configuring does not require a keyboard and mouse. For more information about BIOS Serial Console, see the BIOS Serial Console User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Configuring Advanced ECC memory To - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 52
, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com). Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 53
number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU. ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 54
the Documentation CD or on the HP website (http://www.hp.com/servers/lights-out). Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 55
system, applications, and data from one server to another without errors, eliminating the need for manual redeployment of these elements on the new server. During the migration process, the software automatically loads new drivers, required for boot, on the destination server. The wizard-based user - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 56
and configure HP Systems Insight Manager (HP SIM) and HP ProLiant Essentials HP website (http://www.hp.com/go/ice). Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 4-MB ROM that acts as two, separate 2-MB ROMs - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 57
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 58
configuration. Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP ("ProLiant Support Packs" on page 60). NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 59
, refer to the HP website (http://h18000.www1.hp.com/support/svctools/). Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media. If you are installing a SmartStart-supported operating system, use the SmartStart - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 60
tools • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, see the HP website (http://h18000.www1.hp.com/support/files/index.html). Change control and - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 61
server blade (on page 13). 2. Remove the server blade (on page 14). 3. Remove the access panel (on page 14). 4. Identify the battery location ("System board components" on page 9). 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 62
-help resources, select ProLiant Troubleshooting Guide. • The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers, Workstations and Systems Hardware, and then the appropriate server. Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 63
Before servicing this product, read the Important Safety Information document provided with the server. Symbols power cords to completely disconnect power from the system. Warnings WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 64
air conditioning, and humidity control. Refer to the server documentation for required environmental conditions. 2. Record any error messages displayed by the system. 3. Remove all diskettes and CDs from the media drives. 4. Power down the server and peripheral devices if you will be diagnosing the - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 65
notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Loose connections Action: • Be sure all power cords are securely connected. • Be - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 66
1 2 3 4 5 Refer to "General diagnosis flowchart (on page 67)" "Power-on problems flowchart ("Server blade power-on problems flowchart" on page 69)" "POST problems flowchart (on page 71)" "OS boot problems flowchart (on page 73)" "Server fault indications flowchart (on page 75)" Troubleshooting 66 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 67
flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item 1 2 3 See "Symptom information (on page 64)" "Loose connections (on page 65)" "Service notifications (on page 65 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 68
HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht ml) "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 69
Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 69 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 70
1 2 3 See "Component identification (on page 6)" Maintenance and service guides for c-Class server blades, located on the HP website (http://www.hp.com/go/bladesystem/documentation) Integrated Lights-Out User Guide located on the HP website (http://www.hp.com/servers/lights-out) Troubleshooting 70 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 71
Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Troubleshooting 71 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 72
or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for c-Class server blades, located on the Documentation CD or the - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 73
to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: • Server does not boot a previously installed OS • Server does not boot SmartStart Troubleshooting 73 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 74
)" • "CD-ROM and DVD drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation 6 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 75
blade OS boot problems flowchart (on page 73) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 55) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 76
) "Power-on problems flowchart ("Server blade power-on problems flowchart" on page 69)" • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for c-Class server blades - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 77
HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 78
devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC logo or ID - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 79
in accordance with the instructions, may cause harmful Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 80
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 81
Disposal of waste equipment by users in private households in the European Union This symbol on the for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI notice Regulatory compliance notices 81 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 82
or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 83
Power cord statement for Japan Regulatory compliance notices 83 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 84
when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static- or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 85
°F) 10% to 90% 10% to 90% 10% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per maximum for storage corresponds to a pressure minimum of 70 KPa. Server blade specifications Specification Height Depth Width Weight (maximum) Value 36.60 cm - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 86
reseller: • In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator). • In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 87
obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 88
lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. • Optional - Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen Technical support 88 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 89
Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP können Sie das HP technische Support Center anrufen und - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 90
de HP, pó HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP HP HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.nl/services/servicepartners). Reparo feito pelo cliente Os produtos da HP HP (ou fornecedores/parceiros de serviço da HP) - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 91
entanto, se desejar que a HP as substitua, pode haver ou HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP HP para que um técnico o ajude por telefone. A HP especifica HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 92
Technical support 92 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 93
Technical support 93 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 94
and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CSR Customer Self Repair DDR2 double data rate-2 DHCP Dynamic Host Configuration Protocol ESD electrostatic discharge FBDIMM fully - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 95
Bootstrap Program NIC network interface controller ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RAID redundant array of inexpensive (or independent) disks Acronyms and abbreviations - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 96
-Based Setup Utility RDP Rapid Deployment Pack ROM read-only memory SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SFP small form-factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 97
WEBES Web-Based Enterprise Service WfM Wired for Management Acronyms and abbreviations 97 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 98
8 hard drives 8 hard drives, determining status of 8 hard drives, installing 24 hardware options 24 hardware options installation 24 health driver 53 health LEDs 8 HP Insight Diagnostics 57, 58 HP ProLiant Essentials Foundation Pack 54 HP Systems Insight Manager, overview 54 HP technical support 86 - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 99
installation 24 ORCA (Option ROM Configuration for Arrays) 52 OS boot problems flowchart 73 P phone numbers 86 POST error messages 77 POST problems flowchart 71 powering down 13 powering up 13, 49 power-on problems flowchart 69 problem diagnosis 62 processors 25 ProLiant Support Pack (PSP) 60 PSPs - HP BL680c | ProLiant BL680c Generation 5 Server Blade User Guide - Page 100
T Taiwan battery recycling notice 82 technical support 86 telephone numbers 86 troubleshooting 62, 65 troubleshooting flowcharts 65 troubleshooting resources 62 U updating drivers 42 updating the system ROM 56 USB connectors 12 USB devices 38 USB support 57 utilities 42 utilities, deployment 46, 49
HP ProLiant BL680c Generation 5 Server Blade
User Guide
Part Number 452661-002
October 2007 (Second Edition)