HP Business Inkjet 3000 HP Business Inkjet 3000 series printers - (English) Us
HP Business Inkjet 3000 Manual
View all HP Business Inkjet 3000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Business Inkjet 3000 manual content summary:
- HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 1
hp business inkjet 3000 • 3000n • 3000dtn user's guide - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 2
- HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 3
hp business inkjet 3000 hp business inkjet 3000n hp business inkjet 3000dtn user's guide - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 4
part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Microsoft®, MS-DOS®, MS Windows®, Windows®, and Windows NT® are U.S. - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 5
HP Business Inkjet 3000dtn 1-3 Setting up Understanding printer parts 2-1 Setting up the printer 2-4 Set up the printer 2-4 Connect the power cord and turn on the printer 2-5 Set up the LCD control panel for your language (optional) . 2-5 Install the ink cartridges 2-6 Install the printheads - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 6
6-1 Supported media sizes 6-3 Media handling 6-4 Selecting and loading print media 6-6 Tips for loading media 6-6 Configuring trays 6-7 Loading Tray 1 6-7 To set media size and type in the LCD control panel. . . . . 6-10 Using the printer driver 6-11 Changing printer settings in Windows 6-11 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 7
support 7-10 Using hp instant support 7-11 Security and privacy 7-11 HP Web Jetadmin 7-12 Troubleshooting and maintaining the printer General troubleshooting tips 8-1 Quick checkup 8-1 Printing a Configuration page 8-4 Printing a Supplies Status page 8-5 Solving advanced printer problems - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 8
version of Windows A-1 Identifying different printer drivers in Windows NT 4.0. . . . . A-2 Installing the printer driver only A-2 Current HP Business Inkjet users A-3 Specific printer features/issues A-3 Paper Type (Windows 98) or Media Type (Windows NT 4.0 A-4 Print Quality A-4 Print Color - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 9
LCD control panel messages LCD control panel message types B-1 Status messages B-1 Warning messages B-1 Error messages B-1 Critical error messages B-2 LCD control panel messages B-2 Index ENWW v - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 10
vi ENWW - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 11
and using printer software z Installing optional accessories z Setting printer options z Connecting and using the printer on a network z Printing on different media types z Using remote diagnostic tools z Maintaining the printer z Solving problems with the printer z Printer supplies, support, and - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 12
see "Using the Toolbox." z Printer driver online help (Windows only) The online help provides information about using the printer driver. z HP Jetdirect Print Server Administrator's Guide This guide provides information for configuring and troubleshooting the HP Jetdirect print server used with this - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 13
. This printer can support up to 344 MB of memory (including the 24 MB on the printer base). HP Business Inkjet 3000n The HP Business Inkjet 3000n printer includes the features of the HP Business Inkjet 3000, plus an HP Jetdirect print server. An HP Jetdirect print server allows the printer to be - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 14
1-4 ENWW - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 15
up Understanding printer parts 2 3 4 1 5 6 7 8 10 9 1 LCD control panel 2 Top cover 3 Printhead cover 4 Ink cartridge cover 5 Simplex unit or optional auto-duplex unit 6 Output bin 7 Tray 2 8 Media level indicators 9 Tray 3 (optional) 10 Tray 3 base (holds Tray 3 and supports the printer - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 16
Note 1 Ink cartridge cover 2 Printhead cover 3 Hook (connects to the catch and must be engaged for the printer to operate) 4 Printhead latch (provides access for installing or removing printheads from their color-coded sockets) To open the printhead latch, you must turn on the printer. 5 Printheads - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 17
in place of the single sheet manual feed unit in the Tray 1 location. For more information, see "Multipurpose tray (100-sheet tray)." 2 EIO slots (allow EIO accessories to be installed; The HP Business Inkjet 3000n and 3000dtn configurations come with an HP Jetdirect print server in one of these - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 18
by only one person. The side of the printer that holds the ink cartridges and printheads is considerably heavier than the other side. WARNING! Do not attempt to move the printer by holding on to Tray 2 in the front or Tray 1 in the back. This can damage the printer and might cause you to lose your - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 19
Press (power button) on the LCD control panel to turn on the printer. For a description of LCD control panel buttons, see "Understanding the the power cord included with the printer. ENWW Step 3: Set up the LCD control panel for your language (optional) When the printer is turned on for the first - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 20
into place. When replacing ink cartridges, install the new ink cartridges right away. Ink cartridges should not be removed from the printer for long periods of time. Step 5: Install the printheads CAUTION Before you lift the printhead cover, make sure that the printer is plugged in and turned - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 21
the printhead cover and the ink cartridge cover. 11 Wait while the printer aligns the printheads. This can take about 20 minutes. When the process is complete, an alignment page prints. If no alignment page prints, check to make sure there is media in the trays. Step 6: Install the printer software - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 22
among printer drivers and operating systems. **Windows XP 64-bit printer drivers are available only at http://www.hp.com. See the online Help in your printer driver for availability of features. For more information about printing using the emulated PostScript printer driver, see "Printing using - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 23
Printer installation software for UNIX® (HP-UX, Sun Solaris) networks is available for download at http://www.hp.com/support/net_printing. For more information about using Linux with HP printers, see http://hp.sourceforge.net. For information about using the IBM PostScript 3 emulation printer driver - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 24
tasks with the printer, such as the following: • download files, view fonts, and change many of the printer settings • check the ink cartridge levels • configure and set the printer for Internet Protocol (IP) or AppleTalk printing The HP LaserJet Utility is not supported for the Korean, Japanese - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 25
click OK. 5 Follow the instructions on the screen. 6 Click Connected to this computer, and then click Next. 7 In the Select Port screen, click USB, and then click Next. When connecting the printer using a USB cable, you can install only one of the printer drivers (PCL 5c, PCL 6, or PS) at a time - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 26
version of the PCL 6 printer driver. • For Windows 2000 and Windows XP, use DRIVERS\\WIN2K_XP\. For example, DRIVERS\PS\WIN2K_XP\ENGLISH contains the installation files for the English version of the PS 3 printer driver. 5 Click Next, and then follow the instructions on the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 27
folder. 6 On the pop-up menu, select LaserWriter8, select Printer (USB) from the list, and then click OK. 7 In the PostScript Printer Description (PPD) File section of the window that appears, click Auto Setup. 8 Make sure HP Business Inkjet 3000 is selected and click Select. 9 Click Create. The - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 28
X 10 Open the Print Center (located in the Applications\Utilities folder), and then click Add Printer. 11 On the pop-up menu, select USB. 12 If necessary, select the Zone. 13 Select HP Business Inkjet 3000 from the list, and then click Add. A dot appears beside the printer name, indicating that this - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 29
installing the HP Jetdirect print server, see "Installing optional accessories." The HP Jetdirect print server is pre-installed in the HP Business Inkjet 3000n and 3000dtn printer configurations. 2 Connect the network cable between the HP Jetdirect print server and a network port. 3 Start Windows - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 30
. 6 On the pop-up menu, select LaserWriter8, select Printer (AppleTalk) from the list, and then click OK. 7 In the PostScript Printer Description (PPD) File section of the window that appears, click Auto Setup. 8 Make sure HP Business Inkjet 3000 is selected, and click Select. 9 Click Create. The - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 31
the Zone. 13 Select HP Business Inkjet 3000 from the list, and then click Add. A blue dot appears beside the printer name, indicating that this printer is now the default printer. Step 7: Enable optional accessories in the printer driver If you have installed an auto-duplex unit, Tray 3, or the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 32
optional accessories in the Mac OS Mac OS X automatically enables all optional accessories in the printer driver when you install the printer software. 1 Click the printer's desktop printer icon. 2 On the Printing menu, click Change Setup. 3 On the Change pop-up menu, select the optional accessory - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 33
3 Installing optional accessories The following accessories are available for the printer. z Multipurpose tray (100-sheet tray) z 700-sheet tray (Tray 3) z Auto-duplex unit z HP Jetdirect print server z Additional printer memory and font DIMMs For information about ordering accessories, see " - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 34
the back of the printer until it snaps into place. 700-sheet tray (Tray 3) Tray 3 can hold up to 700 sheets of standard weight paper. Tray 3 is recommended if you frequently print multi-page documents or anticipate a high volume of printing. For information about installing Tray 3, see "Setting up - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 35
duplex unit The printer can automatically print on both sides of paper with the auto-duplex unit. If your printer does not have an auto-duplex unit, one can be purchased separately. For information about using the auto-duplex unit, see "Printing on both sides of the page." Installing the auto-duplex - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 36
Inkjet 3000n and 3000dtn come with an HP Jetdirect print server installed. It is recommended that the printer be shared on a network through the print server. If you own the HP Business Inkjet 3000n or 3000dtn, skip step 1 and go on to step 2, "Verify that the printer works." For a list of supported - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 37
Step 1: Install the HP Jetdirect print server CAUTION The HP Jetdirect print server contains electronic components that can be damaged by static electricity. To prevent buildup of static electricity, maintain frequent contact with any bare sheet metal surface on the printer. If possible, wear a - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 38
button). c Press (down arrow button) to highlight PRINT CONFIGURATION, and then press (select button) to print the configuration page. Because you have installed an HP Jetdirect print server, two configuration pages print. The HP Jetdirect Configuration page contains setup information (for example - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 39
This guide, included on the Starter CD, provides detailed information about setting up and using your HP Jetdirect print server. It also provides information about the following: z HP Software Solutions for HP Jetdirect print servers z TCP/IP configurations z Using LPD (Line Printer Daemon) services - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 40
PCL 6 jobs, but it might not increase processing speed. To find out how much memory is installed in the printer, print a configuration page. See "Printing a Configuration page." EIO hard disk drive An EIO hard disk drive can be used for print job storage, and to permanently store downloaded fonts - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 41
at all times. Avoid touching electronic components or circuit paths. 1 If you have not already done so, print a Configuration page to find out how much memory is installed in the printer before adding more memory. See "Printing a Configuration page." 2 Press and hold (power button) to turn off the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 42
1 Check that READY appears on the LCD control panel when the printer is turned on. If an error message appears, a DIMM might have been installed incorrectly. For information about printer messages, see "LCD control panel messages." 2 Print a new Configuration page. Check the memory section on the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 43
installed in the printer. Understanding the LCD control panel 9 10 ENWW 1 2 3 4 56 7 8 1 Power button ( ): Turns the printer off and on. 2 Help button ( ): Provides additional information about printer messages or menus. 3 LCD display: Shows status and error messages, as well as ink cartridge - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 44
quickly - The printer has encountered an error that requires user attention (such as an open door or a paper jam). An error message usually accompanies this indicator. For a list of messages that can appear in the LCD control panel display, see "LCD control panel messages." Printing an LCD control - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 45
also change options using settings in the printer driver and in the applications from which you print. Printer driver and application settings override LCD control panel settings for the current print job. Application settings override default printer driver settings. Menu items in the LCD control - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 46
MAP This item prints a map of the printer menu structure. PRINT CONFIGURATION This item prints a page describing current configuration settings (such as firmware version, model, accessories installed, I/O support, or other details). If an HP Jetdirect print server is installed, a second page will - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 47
available PCL fonts. This item prints the available PS (emulated PostScript) fonts. Paper Handling menu These settings control the default media-selection options. However, printer driver and software application settings override LCD control panel settings for the current print job. Message TRAY - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 48
allows you to select media type loaded in Tray 1. Default = PLAIN This item displays the current size configuration for the tray. Sizes are detected by the printer tray. To use a custom size, load the media in the tray and adjust the length and width guides to fit snugly but gently against the media - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 49
the current size configuration for the tray. Sizes are detected by the printer tray. To use a custom size, load the media in the tray and adjust the length and width guides to fit snugly but gently against the media. This item is displayed only when Tray 3 is installed. Default = LETTER ENWW 4-7 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 50
PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOSS BROCHURE MATTE PM PHOTO GLOSS PM+ PHOTO GLOSS PM+ PHOTO MATTE COLORFAST PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNCY Description This item allows you to select media type loaded in Tray 3. This item is displayed only when Tray 3 is installed. Default - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 51
menu The items in this menu are used when printing from MS-DOS®, UNIX, and Linux. If your computer is running Windows or the Mac OS, configure these settings using the printer driver. Message COPIES Value or Submenu 1 - 32000 DEFAULT PAPER LETTER SIZE LEGAL EXECUTIVE A4 A6 B5(ISO) B5 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 52
an auto-duplex unit is installed and the duplex option is on. Choose the binding edge when duplexing (printing on both sides of paper). For more information, see "Printing on both sides of the page." Default = LONG EDGE OVERRIDE NO A4/LETTER YES This item sets the printer to print an A4 job on - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 53
printable area of A4 paper so that eighty 10-pitch characters may be printed on a single line. Default = NO This item allows you to print a list of PS errors. Default = OFF This item allows you to configure settings for printer control language (PCL) when using PCL 5c or PCL 6 instead of PostScript - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 54
menu This menu allows you to adjust aspects of print quality, including calibration, printhead alignment, and quality level. . Message Value or Submenu Description ALIGN N.A. PRINTHEADS This item begins the printhead alignment process. COLOR N.A. CALIBRATION This item begins the color - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 55
only if the printer has an optional hard disk installed.) Default = OFF TRAY BEHAVIOR USE REQUESTED TRAY MANUALLY FEED PROMPT This item allows you to specify the tray-selection behavior. USE REQUESTED TRAY requires the printer to print from only the tray specified. MANUALLY FEED PROMPT requires - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 56
Default = JOB OFF This item determines ON printer behavior when the system generates an Auto Continuable error. Default = ON STOP CONTINUE This item sets the printing action to be taken when the low supplies setting is reached for ink cartridges only. Default = CONTINUE OFF ON AUTO This - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 57
(in seconds) that the printer waits for remaining data for a print job. If that time is exceeded, the printer prints the print job. Default = 15 PARALLEL disable this option, the host will not receive any messages from the Printer Status and Alerts software. EIO X TCP/IP IPX/SPX APPLETALK DLC/ - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 58
= ON This menu allows you to test various components of the printer so you can identify and solve problems. Message PRINT EVENT LOG SHOW EVENT LOG PAPER PATH TEST Description This item prints the last 50 entries in the printer's event log, starting with the most recent event. This item displays - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 59
the printer. SERVICE ID Printer service This item displays a number for printer ID number administrators to reference when contacting customer support. COLD RESET PAPER LETTER A4 This item determines the paper size for the default paper size setting in the Printing menu. See "Printing menu - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 60
installed (such as an HP Jetdirect print server). If the printer contains an HP Jetdirect print server, you can configure basic networking parameters using the EIO menu. Network printer administrators can also use HP the printer is turned on. If you specify BOOTP=NO and DHCP=NO, you can manually set - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 61
DLC/LLC protocol. LINK SPEED This item allows you to manually set the link speed (10 or 100 Mbs). Resetting the HP Jetdirect print server Resetting the HP Jetdirect print server restores the factory default values of the Jetdirect print server. When you restore the factory default values for the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 62
4-20 ENWW - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 63
server." For a complete list of supported networks and for instructions on configuring network parameters, see the HP Jetdirect Print Server Administrator's Guide. This guide is provided on the Starter CD for printers shipped with an HP Jetdirect print server. Configuring Novell NetWare frame type - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 64
To set the Novell NetWare frame type 1 Press (select button) on the LCD control panel to enter the menus. 2 Press (down arrow button) to highlight CONFIGURE DEVICE, and then press (select button). 3 Press (down arrow button) to highlight I/O, and then press (select button). 4 Press (down arrow - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 65
To manually access TCP/IP parameters 1 Press (select button) on the LCD control panel to enter the menus. 2 Press (down arrow button) to highlight CONFIGURE DEVICE, and - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 66
the LCD control panel to display protocol-specific error and warning messages. To disable network protocols Do not disable the IPX/SPX protocol if Windows 98, Windows NT, Windows Millennium Edition, Windows 2000, or Windows XP users will be printing to the printer. 1 Press (select button) on the LCD - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 67
damage the printer. For information about ordering HP media, see "Ordering supplies and accessories." Media Tray 1 Everyday paper z HP Multipurpose Paper z HP Printing Paper z HP Office Paper z HP Office Recycled Paper Business communication paper z HP Premium Inkjet Paper (not supported by the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 68
Paper z HP Premium Photo Paper z HP Photo Paper z HP Colorfast Photo Paper z HP Everyday Photo Paper* z HP Photo Quality Inkjet Paper* *HP Everyday Photo Paper is available in some countries/regions as HP Photo Quality Paper. HP Everyday Photo Paper and HP Photo Quality Inkjet Paper are supported - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 69
CAUTION Supported media sizes The following table lists the sizes of media that are compatible with the printer and shows which sizes can be used with the printer's paper trays and accessories. Some media, such as envelopes and cards, can be used with only Tray 1. Using this media in Tray 2, Tray - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 70
by 140 mm (3.5 by 5.5 inches) to 216 by 356 mm (8.5 by 14 inches) Single sheet 110 to 199 g/m2 (29 to 53 lb Index) Tray 2 Photo paper Paper Transparencies See note below table 60 to 105 g/m2 (16 to 28 lb plain bond) See note below table 176 by 250 mm (6.9 by 9.8 inches - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 71
below table Up to 300 sheets plain paper (text printing) Note Use only recommended HP media. For more information, see "Supported media types." *If you are using the optional multipurpose tray in the Tray 1 location, this tray is designed to perform best using plain paper of weight 60 to 105 g/m2 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 72
top edge feeding into the printer first. z If you purchased the optional multipurpose tray, which is installed in the Tray 1 location, position the media face-up against the right edge of the tray first, and then slide the media down into the tray. Load the media print-side up. For preprinted forms - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 73
tray for the print job, or you can select a specific tray in the printer driver for the print job. These settings are available in the Source drop-down menu in Windows printer drivers and the All pages from pop-up menu in the Mac OS printer driver. If you do not select a tray in the printer driver - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 74
of the single sheet manual feed unit that came installed with the printer. 1 Pull out the tray extension lengthwise until it clicks into place. This extends the tray to support media up to A4 length, or 297 mm (11.68 inches). The tray extension also serves as the media length guide. 2 Push in the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 75
media in Tray 2 or optional Tray 3 For information about printing from Tray 1, see "Loading Tray 1." 1 Grasp the handle under the front of the tray, and then slowly pull the tray out until it stops. Do not pull the tray completely out of the printer. 2 Push in the lever on the media length guide and - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 76
you are printing on media that does not match the media type setting for the tray, you must PAPER HANDLING, and then press (select button). 3 Press (select button) to select TRAY X SIZE (where X = 1, 2, or 3). If the printer has the multipurpose tray installed, the multipurpose tray functions as Tray - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 77
want to set printing options for all software applications you use on the computer, change the default settings in the printer driver. To change settings in the printer driver 1 From the Windows desktop, click Start, point to Settings, and then click Printers (Windows 98, Windows Millennium Edition - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 78
more information about using the Mac OS to change printer settings, see the Mac Help on your computer. For information about using the LCD control panel, see "Setting printer options." To change page setup settings 1 Open the document you want to print. 2 On the File menu, click Page Setup. 3 From - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 79
printer driver online help. For more information about printing from a specific software application, see the documentation for the software application. For information about printing from a Macintosh computer, see "Changing printer settings in the Mac OS." To print using the PCL 5c printer driver - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 80
or other special media using Tray 1, select Manual Feed, and then follow the instructions in the LCD control panel. For information about loading Tray 1, see "Loading Tray 1." • If you want to print from a specific tray, select Tray 1, Tray 2, or Tray 3. 6 On the Paper tab, click a print mode in the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 81
the emulated PostScript (PS) printer driver, and then click Properties or Setup. (The options might be different for your application.) 3 Select the type of media on which you want to print: • Windows 98 and Windows Millennium Edition: Click More Options. On the Paper type drop-down menu, select - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 82
coated media and photo paper) z custom size media For best results, load special media in Tray 1. For more information, see "Printing on special media." Select the media type, the print quality, and the media source in the printer driver. For information about supported media types and sizes - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 83
installed in the Tray 1 location, you can load up to 10 envelopes or 10 cards. If your software application supports printing envelopes or cards, follow the application's instructions to print the envelope or card. To print on envelopes and cards using Tray 1 1 In the printer driver, select Manual - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 84
manual feed unit is installed in the Tray 1 location. z Handle transparencies using the edges. Oils from your fingers can cause print quality problems. z Use HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film, which is specifically designed to work with your printer - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 85
media." Note To print on heavy media using Tray 1 1 In the printer driver, select Manual Feed as the media source, select the appropriate media type, and then print the document. For more information about configuring settings in the printer driver, see "Using the printer driver." 2 When the LCD - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 86
does not support custom size media, set the size in the printer driver, create the document, and then print it. (You might need to reformat existing documents to print them correctly on custom paper sizes.) To print custom size media using Tray 1 1 In the printer driver, select Manual Feed as - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 87
-sided special media made exclusively by HP can be used with the auto-duplex unit. z To print on both sides of a page, make the selection from the software application or printer driver. (For Windows, see the printer driver online help. For the Mac OS, see the Mac Help on your computer.) z If you do - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 88
image is oriented upside-down. Facing pages are read continuously from top to bottom. When using the PCL printer driver on a computer that runs Windows, select "Flip Pages Up." Short-edge landscape Each printed image is oriented right side up. Facing pages are read from top to bottom on the left - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 89
status window displays the printer's status. The Ink Cartridge Information window displays status information about the installed cartridges. The Preferences button lets you select Toolbox message preferences. Ink Cartridge Information The Ink Cartridge Information window displays the part number - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 90
"hp instant support." z To register your printer, click Register Your Printer and follow the instructions on the screen. z To get general, step-by-step instructions for completing printer tasks, click How Do I? z To get general, step-by-step help with common printer problems, click Troubleshooting - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 91
information z view and change network configuration z perform printer diagnostics z view and print internal pages System requirements To use the embedded Web server, you must have the following: z a TCP/IP-based network z a Web browser installed on your computer, either Netscape Navigator 4.7x or - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 92
z From the Toolbox (Windows only) Launch the embedded Web supported Web browser on your computer, type the IP address assigned to the printer. For example, if the printer printer IP address is listed on the Configuration page. For more information, see "Printing printer, including links to e-services - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 93
for each tray. It also shows whether an auto-duplex unit is installed in the printer. Supplies Status This page displays gauges that indicate the remaining ink levels for each ink cartridge. It also provides supplies part numbers, the expiration date for ink cartridges, and printhead health. You - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 94
errors in the printer event log. The most recent item appears at the top of the list. Usage Page z Identification This section displays the printer serial number, product name, and service used by the printer, and simplex and duplex totals for each media size. It also lists how much ink has been used - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 95
printer events, such as ink supplies and media path events. You are provided with e-mail lists, which you can rename as needed. • If the printer has an optional hard disk installed e-mail lists you specified when an ink cartridge has 20 percent of its ink supply remaining. Email z Outgoing Mail This - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 96
information is sent to HP. Hewlett-Packard uses the information sent by AutoSend in two Web-based tools: hp instant support and myPrintMileage: z With hp instant support, you can get troubleshooting tips to help diagnose and solve printer problems, or prevent some problems from occurring at all - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 97
Web server and reopen it. z hp instant support hp instant support is a Web-based tool that provides you with product-specific services, troubleshooting tips, and information about your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 98
your printer's ink and media usage. With this information, you can diagnose and solve printer problems, and manage your printing activities and printer supplies more effectively. hp instant support provides the following information about your printer: z Notification of printer driver and firmware - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 99
address for the printer in the address box. 2 In the Other Links section of any embedded Web server page, click hp instant support. Security and privacy To use this tool, detailed information, such as serial number, error conditions, and status, is sent to HP. Hewlett-Packard respects your privacy - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 100
Web Jetadmin is available only if the printer is connected to an IP-based network. This browser-based software can be installed on one of the following supported platforms: z Windows NT 4.0 or Windows 2000 z HP-UX z Sun Solaris z Red Hat Linux z SuSE Linux To download HP Web Jetadmin software, go to - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 101
tips Note If you have problems with the printer or have trouble printing, try the following troubleshooting tips to help diagnose and solve the problems: z Print a Configuration page and a Supplies Status page. These pages can help diagnose printer problems. See "Printing a Configuration page" and - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 102
, your printer might need service. Write down the error code, and then go to hp instant support to learn more about possible causes for the message. See "hp instant support." If the Attention light on the LCD control panel is flashing and the printer does not print, lift the printhead cover and - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 103
about checking printer settings, see the online Help for your computer's operating system, or the documentation that came with your computer. Step 6: Check the print settings Make sure the print settings (such as media type, media size, margins, and color) in the printer driver are correct - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 104
Printing a Configuration page 1 4 2 5 3 6 Item Description 1 Printer Information: Shows general printer information, such as firmware version number, model name, and memory installed is enabled. 6 Paper Trays and Options: Shows the printer's installed trays and their media type - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 105
Configuration page. If an HP Jetdirect print server is installed, two pages print. If the auto-duplex unit is installed and the auto-duplex option is set to ON in the LCD control panel, do not remove the page from the printer until both sides are finished printing. Printing a Supplies Status page - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 106
see the HP Jetdirect Print Server Administrator's Guide on the Starter CD. The printer is not responding z Check the printer LCD control panel for error messages For a list of printer error messages, see "LCD control panel messages." z Check the printer setup Make sure the ink cartridges, printheads - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 107
turn it on again. In most situations, this action solves the problem. If the message persists, your printer might need service. Write down the error code, and then go to hp instant support to learn more about possible causes for the message. See "hp instant support" for more information. ENWW 8-7 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 108
the interface cable Make sure the interface cable (USB, parallel, or network) is connected properly. z Check the print media Make sure media is loaded correctly in the tray and that the print media is not jammed in the printer. For more information about loading media, see "Selecting and loading - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 109
to check, and then make sure that Pause Printing is not selected. z The print to file option is selected in the printer driver If Print to File is selected in the printer driver, the print job will not print. Windows In the printer driver, check that the Print to File option is not selected. From - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 110
, see "Printer specifications." z Make sure the computer has sufficient hard-disk space If you are printing graphics-intensive files, make sure you have enough hard-disk space. z Make sure the port setting configuration in the computer is set to ECP (Windows 98 only) See the computer's manual for - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 111
ENWW Printing problems A blank page is printed z Check the LCD control panel for error messages For a list of error messages, see "LCD control panel messages." z Check the printheads for tape Make sure you have removed the printhead protective tape from each ink nozzle. z Check the printer setup - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 112
printer settings in Windows." z The software application cannot interpret print settings properly On the Starter CD, check the readme file for known software conflicts. Otherwise, check your software application manual, or contact the software manufacturer for more specific help for this problem - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 113
in Windows. z The wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer's operating system. z The software application is conflicting with the printer The problem - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 114
incorrect or part of it is missing z The margin settings might be wrong The document margins must match or exceed a margin setting of 4 mm (0.13 inch). z Color print settings might be wrong The grayscale printing option is probably selected in the printer driver. Windows In the printer driver, check - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 115
For information about configuring printer settings in Windows, see "Using the printer driver." For information about changing page setup and print settings in the Mac OS, see "Changing printer settings in the Mac OS." z The wrong printer driver is selected Make sure your printer is selected as the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 116
is smearing z The printout did not have time to dry When printing documents that use a lot of ink, you must allow the document more time to dry before handling it. This is especially true for transparencies. The printer driver's Normal print mode is to designed to optimize both drying time and speed - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 117
health information, print a Supplies Status page, or see the Supplies Status page of the embedded Web server. To replace the printheads, see "Replacing printheads." • If these procedures do not help, see "Telephone support" for information about contacting HP support. Color problems Whenever you - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 118
for use with your printer. See "Media and paper-handling specifications." Colors are printing as black and white z The grayscale printing option is selected in the printer driver The grayscale printing option is probably selected in the printer driver. Windows In the printer driver, check that the - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 119
type in the printer driver. z An incorrect media type is being used Some media types are not suitable for use with your printer. See "Media and paper-handling specifications." z The ink cartridges have been refilled HP does not guarantee or support refilled ink cartridges. Refilling processes and - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 120
Color prints inconsistently after installing a new ink cartridge z The ink cartridges have poor contact Try removing and then reinstalling the ink cartridges, making sure that they snap firmly into place. z The printheads are clogged and need to be cleaned For instructions on cleaning the printheads - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 121
". For instructions on changing print settings, see "Changing printer settings in Windows". z Trays or other components are not inserted properly Check that all trays and covers are completely closed. Make sure the simplex unit or optional auto-duplex unit is installed properly. For instructions on - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 122
or bent. Remove media from Tray 1, and then reload the media in Tray 1. z Media is not inserted or aligned properly When printing using the manual feed unit in the Tray 1 location, make sure the media is inserted with the short edge of the paper feeding into the printer, and the long edge against - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 123
of plain paper, depending on how much the media curls and how much ink is used on each page. Remove excess media from the output bin. Solving media feed problems Incorrect media type or size If the media loaded in a tray is not the same as the media selected in the printer driver or configured - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 124
of media on which the document is printed. However, if a resolution setting in the printer driver does not match the type of media loaded in a tray, the LCD control panel displays this message: LOAD TRAY X [TYPE] [SIZE] alternates with TO USE ANOTHER TRAY PRESS To resolve a resolution and media type - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 125
If media repeatedly jams in the printer, follow these tips to avoid media jams. z Make sure the printhead latch is properly engaged. z Make sure nothing is blocking the paper path. z Do not overload the trays. When the manual feed unit is installed in the Tray 1 location, it feeds a single sheet of - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 126
from the printer before resuming printing. After the jam is cleared, the printer will attempt tray. 2 Remove any wrinkled or curled media from the tray. Make sure the media width and length guides fit snugly but gently against the edges of the media stack. WARNING! The printer contains metal parts - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 127
4 After you have cleared the jam, reinsert the tray into the printer. Use two hands to support the tray while reinserting it. 5 Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing. To clear jams inside the simplex unit or optional - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 128
back into the printer until it snaps into place. 7 Replace the output bin and push it into the printer until both sides snap into place. 8 Reinsert Tray 2 into the printer. 9 Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing. 8-28 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 129
you through the top of the printer. CAUTION To prevent damage to printer parts, use care when removing jammed media. 3 After you clear the jam, close the top cover. 4 Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing. ENWW 8-29 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 130
loaded properly. For more information on loading media in Tray 1, see "Loading Tray 1." 5 Press (help button) to clear the message in the LCD control panel, and then press (select button) to continue printing. Jam recovery The printer automatically provides jam recovery, a feature that allows you to - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 131
the printer. A printhead that is not used for long periods of time can also clog, resulting in a noticeable decrease in print quality. To unclog the nozzles, clean the printheads. Clean the printheads when lines or dots are missing from printed text or graphics. These defects occur when ink nozzles - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 132
press (select button). • Press (down arrow button) to highlight PRINT QUALITY, and then press (select button). • Press (down arrow button) to highlight REPLACE PRINTHEADS, and then press (select button). 3 Lift the ink cartridge cover and printhead cover. 4 To open the latch, lift it from the rear - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 133
. 10 Pull the printhead latch all the way forward and down, and engage the catch with the hook (item 2 in the graphic). Push the latch towards the back of the printer. You might have to apply some pressure to close the latch. 11 Close the printhead cover and the ink cartridge cover. ENWW 8-33 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 134
, and then press (select button). When the process is complete, the printer prints a page with alignment patterns. Discard or recycle this page. Replacing ink cartridges and printheads Note Replacing ink cartridges Replace ink cartridges when the following messages appear in the LCD control panel - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 135
[COLOR] PRINTHEAD INCORRECT [COLOR] PRINTHEAD CAUTION To replace printheads 1 Make sure the printer is turned on PRINT QUALITY, and then press (select button). • Press (down arrow button) to highlight REPLACE PRINTHEADS, and then press (select button). 3 Lift the ink cartridge cover and printhead - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 136
and the ink cartridge cover. 14 Wait while the printer aligns the printheads. This can take a few minutes. When the process is complete, an alignment page prints. If no alignment page prints, check to make sure there is media in the trays. Calibrating color The printer automatically calibrates - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 137
panel. 2 Press (down arrow button) to highlight CONFIGURE DEVICE, and then press (select button). 3 Press (down arrow button) to highlight PRINT QUALITY, and then press (select button). 4 Press (down arrow button) to highlight LINEFEED CALIBRATION, and then press (select button). The following - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 138
8-38 ENWW - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 139
.com. Available accessories Paper handling accessories Multipurpose tray (100-sheet tray) 100-sheet multipurpose tray 700-sheet tray (Tray 3) 700-sheet tray Auto-duplex unit Auto-duplex unit C8227A C8226A C8228A DIMMs Memory modules HP 4 MB Flash DIMM HP 64 MB SDRAM DIMM HP 128 MB SDRAM DIMM - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 140
Localized font DIMMs HP Font DIMM, Korean Memory/storage accessories HP EIO Hard Disk Drive (10 GB) Interface cables Parallel cables HP IEEE-1284 A-B Parallel Cable, 2 m (6.6 ft) HP IEEE-1284 A-B Parallel Cable, 3 m (9.8 ft) USB cable HP USB A-B, 2 m (6.6 ft) D4838A J6054B C2950A C2951A C6518A 9-2 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 141
Print Server Ethernet (10Base-T) J3110A HP Jetdirect External Print Server 170x (10Base-T) J3258B HP Jetdirect External Print Server 175x J6035A HP Jetdirect External Print Server 300x (10/100Base-TX, 1-port) J3263A HP Jetdirect External Print Server 310x J6038A HP Jetdirect External Print - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 142
ink cartridge, 55 ml HP No. 12 Magenta ink cartridge, 55 ml HP No. 12 Yellow ink cartridge, 55 ml C4844A C4804A C4805A C4806A Printheads HP No. 12 Black printhead HP No. 12 Cyan printhead HP No. 12 Magenta printhead HP No. 12 Yellow printhead C5023A C5024A C5025A C5026A Everyday paper HP Office - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 143
HP Multipurpose Paper is recommended for general office printing. HP Printing Paper 500 sheets U.S. Letter, 216 by 279 mm (8.5 by 11 inches) P1122 Business communication paper HP Professional Brochure and Flyer Paper by 11.7 inches) C6818A HP Premium Inkjet Paper 200 sheets, one- U.S. Letter - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 144
(8.3 by 11.7 inches) sided coated C1853A Presentation paper HP Premium Inkjet Transparency Film 20 sheets 50 sheets 20 sheets 50 inches) C3832A A4, 210 by 297 mm (8.3 by 11.7 inches) C3835A HP Premium Plus Inkjet Transparency Film 20 sheets 50 sheets 20 sheets 50 sheets U.S. Letter, 216 by - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 145
20 sheets, glossy A4, 210 by 297 mm (8.3 by 11.7 inches) C6832A 20 sheets, matte A4, 210 by 297 mm (8.3 by 11.7 inches) C6951A HP Premium Photo Paper 15 sheets, glossy 50 sheets, glossy 60 sheets, glossy 15 sheets, glossy 50 sheets, glossy 15 sheets, glossy U.S. Letter, 216 by 279 mm (8.5 by - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 146
279 mm (8.5 by 11 inches) C1846A A4, 210 by 297 mm (8.3 by 11.7 inches) C1847A A4, 210 by 297 mm (8.3 by 11.7 inches) C7897A HP Colorfast Photo Paper 20 sheets, glossy 20 sheets, glossy U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C7013A A4, 210 by 297 mm (8.3 by 11.7 inches) C7014A - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 147
properly and the troubleshooting suggestions in this guide do not solve the problem, try using one of the following support services to obtain assistance. HP help on the Web HP provides several resources on the Web to provide help with your printer. Visit http://www.hp.com/go/support to find - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 148
regarding the setup, configuration, installation, and operation of your printer. They can also help troubleshoot and diagnose printer problems and give instructions for service and repair. Current telephone support numbers are listed on the product support information flyer, which is included - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 149
by 25.2 inches) HP Business Inkjet 3000dtn 592 by 462 by 640 mm (23.3 by 18.2 by 25.2 inches) Weight HP Business Inkjet 3000 27.6 kg (61 lb) without printheads or ink cartridges HP Business Inkjet 3000n 27.6 kg (61 lb) without printheads or ink cartridges HP Business Inkjet 3000dtn 35.8 kg (78 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 150
z HP Jetdirect 615n Internal Print Server for Fast Ethernet 10/100Base-TX in one EIO slot 3 DIMM slots (100 pin, SDRAM, PC 100 or greater) Print method Drop-on-demand thermal inkjet printing Ink cartridges 4 ink cartridges (1 each for black, cyan, magenta, and yellow) Printheads 4 printheads - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 151
is the print speed that can be expected in relation to the pages-per-minute speed of laser printers. Up to 1200 by 600 dots per inch (dpi) HP's enhanced Color Layering Technology with PhotoREt III for photo quality (up to 2400 by 1200 dpi on photo paper using the PCL 6 printer driver for Windows - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 152
Network HP Business Inkjet 3000 operating system compatibility z Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000, Windows XP 32-bit (Professional and Home Editions), and Windows XP 64-bit Edition HP Business Inkjet 3000n z Windows 98, Windows Millennium Edition, Windows NT - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 153
Value Network HP Business Inkjet 3000dtn z operating system compatibility Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000, Windows XP 32-bit (Professional and Home Editions), and Windows XP 64-bit Edition z Novell NetWare 4.x, 5.x, 6, NDS, and NDPS z HP-UX 10 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 154
is not supported on Token Ring print servers. Not all protocol and operating system combinations are supported. For more information, go to http://www.hp.com/go/ jetdirect. Advanced security* z SNMPv3 z SSL/TLS (HTTPS) *Applies to full-feature HP Jetdirect products with firmware version x.22 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 155
Windows 98, and Windows Me: Pentium 266 MHz, 32 MB RAM, 4 MB free hard-disk space z Windows NT 4.0: Pentium 266 MHz, 64 MB RAM, 8 MB free hard-disk space z Windows emulation, PCL 5c, and PCL 6 accessible) z Intellifont and TrueType rasterizer built into PCL 5c and PCL 6 z Built-in support for Arabic - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 156
Power supply Power requirements Built-in universal power supply Input voltage: 110 to 240 VAC (± 10%), 50 to 60 Hz Power consumption z Printing (maximum): 68 watts z PowerSave mode: less than 30 watts z Off mode: less than 2 watts Acoustic Sound pressure (bystander LpAm 49 dB(A) emissions - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 157
Hewlett-Packard Limited Warranty Statement HP product Software Accessories Ink cartridges Printer peripheral hardware (see below for details) Duration of Limited Warranty 1 year 1 year 90 days 1 year Extent of Limited Warranty 1 Hewlett-Packard warrants to the end-user customer that the HP - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 158
remedies. 2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 159
classification Energy consumption Energy Star is a US registered service mark of United States Environmental Protection Agency. FCC statement brought to the attention of users of this product. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 160
Part 15 of the FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard technician for help. When connected to LAN cables using print server accessories installed and used in accordance with the instruction manual - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 161
exceed the Class B limits for radio noise emissions from digital apparatus set out in the Canadian ICES-003. When connected to LAN cables using print server accessories, this digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Canadian - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 162
Name: HP Business Inkjet 3000 HP Business Inkjet 3000n HP Business Inkjet 3000dtn Model Number (s): C8116A, C8117A, C8118A Product Name: HP Business Inkjet 3000 series printer accessory Model Number (s): C8226A / 700-sheet tray (Tray 3) C8227A / Multipurpose tray (100-sheet tray) C8228A - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 163
see the online help for your operating system. Operating system Windows 98, Millennium Edition Windows NT 4.0 Installation notes Version number Microsoft PScript Driver Version 4.01 and HP Business Inkjet 3000 PPD Microsoft PScript Driver Version 4.50 and HP Business Inkjet 3000 PPD When you - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 164
window, click the General tab, and then click the Print Test Page button. If you are using the printer driver that is provided for the printer, the Printer Test Page will include the following information (shown with sample data). Printer Name: Printer Model: HP Business Inkjet 3000 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 165
an HP Business Inkjet printer driver installed on your computer system, this printing software can be safely installed. It can coexist with printer drivers for different printers. It will replace and update only previous versions of the printing software for this printer. The new printer driver will - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 166
or transparencies. Do not click HP Premium Transparencies when printing on regular paper. HP does not recommend using stiff media, such as card stock. Print Quality Operating system Windows 98, Millennium Edition Windows NT 4.0 Location in printer driver Paper tab, More Options... Advanced tab - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 167
Color as Gray is On, all of your documents will print as grayscale until the setting is changed to Off. Pages per Sheet Operating system Windows 98, Millennium Edition Windows NT 4.0 Location in printer driver Paper tab, Layout Advanced tab, Printer Features Options: 1, 2, and 4 pages per sheet - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 168
Watermark Printing Operating system Windows 98, Millennium Edition Windows NT 4.0 Location in printer driver Device Options tab Advanced tab, Printer Features The Watermark options allow you to specify that text be placed underneath (in the background) of an existing document. For example, you - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 169
, 48, 54, 60, 66, 72, 78, 84, 90. All option values are in points. The watermark size represents the point size of the watermark word printed. Watermark Angle Options: 90, 75, 60, 45, 30, 15, 0, -15, -30, -45, -60, -75, -90. All option values are in degrees. The watermark can be - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 170
Off, you must install an optional EIO hard disk, and then change the setting from Off to another option. In the printer driver, you can assign a user name to a print job, and enable a print job to require a PIN before the job can be printed. This feature is not supported for the Korean language - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 171
panel. If following these instructions does not resolve the message, press and hold (power button) to turn off the printer, and then turn on the printer again. If the message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. LCD control - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 172
. The printer is aligning the printheads. Please wait. The printer is calibrating the color. Please wait. The printer is calibrating the linefeed. Please wait. The color calibration process has been canceled. Please wait until the process is completely canceled. The printer is canceling a print job - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 173
the print job using a supported personality (PCL 5c, PCL 6, or PS 3 emulation). The printer is cleaning the printheads. Please wait. The printer is clearing its event log. The event log is a record of past printer events. No action is required. The printer is attempting to clear residual paper from - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 174
into the printer.You might need to repeat this several times. Replace the ink cartridge with a new ink cartridge if the problem persists. For more information about ordering ink cartridges, see "Ink cartridges" or visit http://www.hp.com. For instructions on replacing ink cartridges, see "Replacing - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 175
[COLOR] PRINTHEAD Type Error INCORRECT PIN Status Description A printhead is installed in the incorrect slot and the cover is closed. Open the printhead cover and put the printer in printhead replacement mode (See "Replacing printheads" for more information.) Remove the printhead. Verify that - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 176
://www.hp.com. For instructions on replacing ink cartridges and printheads, see "Replacing ink cartridges and printheads." The printer is initializing. Please wait. The printer is initializing. Please wait. Tray XX is open or has been removed. Insert or close Tray XX to allow printing to continue - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 177
ink cartridges, see "Ink cartridges" or visit http://www.hp.com. For instructions on replacing ink cartridges, see "Replacing ink cartridges." The printhead is either not installed or is installed incorrectly. Install the printhead, or open the printhead cover and put the printer in printhead - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 178
ink cartridges and/or printheads with new ink cartridges and/or printheads. For more information about ink cartridges and printheads, see "Ink cartridges" and "Printheads," or visit http://www.hp.com. The linefeed calibration has failed. Make sure plain letter or A4 paper is loaded in the printer - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 179
Message NON HP CARTRIDGE DETECTED Type Error NON HP CARTRIDGE IN USE Warning ORDER [COLOR] Error CARTRIDGE Warning ORDER [COLOR] PRINTHEAD Warning Description A new, non-HP ink cartridge has been installed. This message is displayed until you install an HP ink cartridge. Any printer repair - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 180
this printer, see "Printheads" or visit http://www.hp.com. The printer has been paused and is currently off line. It will not process and print jobs currently in the queue. This feature is useful when performing minor maintenance tasks on the printer, like loading paper or replacing ink cartridges - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 181
, see "Aligning the printheads." The printhead cleaning has failed. Make sure plain letter or A4 paper is loaded in the printer, and then start the printhead cleaning from the LCD control panel. For more information, see "Cleaning the printheads." The Configuration page is being printed. Please wait - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 182
tray XX. Please wait. The printer is idle and ready to accept print jobs. The printer is currently receiving the firmware upgrade file. Please wait. An ink cartridge is faulty. Replace the ink cartridge to continue printing. See "Replacing ink cartridges" for more information. A defective printhead - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 183
be automatically detected by the printer paper trays. No action is required. A request to print multiple copies of a print job was received. The printer was unable to accept the request, and only one copy of the print job will be printed. Possible reasons could be problems with the memory, hard disk - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 184
clearing the jam. A media jam has occurred in the Tray X area (where X=1, 2, or 3). See "Media jams" for instructions on clearing the jam. More data has been received from the computer than fits in the printer's internal memory. To continue printing, press (select button). Only the data that fits in - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 185
41.3 UNEXPECTED SIZE IN TRAY XX Type Error 41.5 UNEXPECTED Error TYPE IN TRAY XX 55.X PRINTER ERROR Error 68.X PERMANENT Error STORAGE ERROR 68.X PERMANENT Error STORAGE FULL 68.X PERM. STORAGE Error WRITE FAIL 49.XXXXX PRINTER ERROR Critical error Description An incorrect media size - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 186
Message 53.XY.ZZ PRINTER ERROR 8X.YYYY EIO ERROR Type Critical error Critical error Description An error occurred on some memory of the printer. The EIO accessory card in slot X has encountered a critical error. B-16 ENWW - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 187
papers, HP trays supported 6-1 browsers, embedded Web server 7-4 C cables Macintosh, connecting 2-13 part numbers 9-2 power cord, connecting 2-5 Windows, connecting 2-7 calibrating color 8-36 cancel job button 4-1 cards printing 6-17 trays supported 6-4 cartridges cover, locating 2-2 installing - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 188
specifications 10-10 error messages e-mail alerts 7-7 settings 7-2 e-services 7-9 Ethernet cards HP Jetdirect print servers, ordering 9-3 Everyday Photo Paper, HP 9-8 trays supported 6-2 F factory default settings, restoring HP Jetdirect print servers 4-19 printer 4-16 feed problems 8-20 flashing - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 189
11 Inkjet paper trays supported 6-1 Inkjet paper, HP 9-5 inserting paper 6-6, 6-9 installing accessories 3-1 ink cartridges 2-6 Jetdirect print servers 3-4 memory 3-8 power cord 2-5 printheads 2-6 Windows software 2-7 instant support, hp 1-2, 7-9 interface cables part numbers 9-2 Windows, connecting - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 190
mismatches, media 8-23 models, printer 1-3, 10-3 MS-DOS, settings 4-9 Multipurpose Paper, HP 9-5 multipurpose tray 3-1 installing 3-2 loading media 6-8 part number 9-1 transparencies, printing 6-18 troubleshooting 8-22 myPrintMileage 7-2, 7-9 N NetWare support 10-6 network protocols specifications - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 191
part numbers accessories 9-1 HP media 9-4 ink cartridges 9-4 printheads 9-4 pause/resume button 4-1 PCL 5c driver, printing from 6-13 PCL 6 driver, printing from 6-14 PDEs, Mac OS X 2-10 PDF files 1-1 personalities included 10-5 photo paper HP, ordering 9-7, 9-8 trays supported 6-2 Photo Paper, HP - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 192
Photo Paper, HP 9-7 trays supported 6-2 Premium Plus Photo Paper, HP 9-7 trays supported 6-2 Print Quality menu 4-12 print servers, Jetdirect Administrator's Guide 1-2, 3-7 configuring 4-18 EIO slot, locating 2-3 included 10-4 resetting 4-19 setting up 3-4 printer configurations 1-3 printer drivers - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 193
7-1 warranty 10-11 Windows, installing 2-7 Solaris settings, changing 4-9 software, downloading 2-9 versions supported 10-6 special media custom size 6-20 envelopes 6-17 HP, ordering 9-5 loading 6-9 printing on 6-16 transparencies 6-18 trays supported 6-2 specifications compatible network protocols - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 194
part number 9-2 Windows, connecting 2-7 USB port locating 2-3 specifications 10-4 troubleshooting 8-3, 8-6 V voltage specifications 10-10 W warranty 10-11 Web Jetadmin 7-12 Web server, embedded accessing 7-4 e-services 7-9 Network pages 7-9 system requirements 7-3 websites customer support 10-1 HP - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 195
wet pages, drying 8-16 Windows Customization Utility 2-8 installing software 2-7 online help 1-2 optional accessories, enabling 2-17 printing from 6-13 settings, changing 6-11 software components, included 2-8 Toolbox 7-1 wrinkled pages 8-16 ENWW I-9 - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 196
I-10 ENWW - HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 197
- HP Business Inkjet 3000 | HP Business Inkjet 3000 series printers - (English) Us - Page 198
copyright © 2002 Hewlett-Packard Company http://www.hp.com/support/businessinkjet3000
hp
business inkjet
3000
•
3000n
•
3000dtn
user
’
s guide