HP C5580 User Guide - Page 117
Print a self-test report, Related topics, Setup, Tools, Self-Test Report - cartridge not right
UPC - 883585914500
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Maintain the HP All-in-One Chapter 12 Related topics "Clean the print cartridges" on page 107 Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your product, including your print cartridges. To print a self-test report 1. Load letter or A4 unused plain white paper into the input tray. 2. Press Setup. 3. Press the down arrow button to highlight Tools, and then press OK. 4. Press the down arrow button to highlight Self-Test Report, and then press OK. The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 5. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. • If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot. • If any of the color lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot. 114 Maintain the HP All-in-One