HP C5580 User Guide - Page 263
Solution 2: Contact HP support for service, Solution 1: Check the print cartridge
UPC - 883585914500
View all HP C5580 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 263 highlights
Chapter 14 Solution 1: Check the print cartridge Solution: Check to make sure you are using the correct print cartridges for your product. For a list of compatible print cartridges, see the printed documentation that came with the product. If you are using print cartridges that are not compatible with the product, replace the indicated print cartridges with print cartridges that are compatible. If it appears that you are using the correct print cartridges, proceed to the next solution. For more information, see: "Replace the print cartridges" on page 99 Cause: The indicated print cartridges were not compatible with the product. If this did not solve the issue, try the next solution. Solution 2: Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for technical support. Cause: The print cartridges were not intended for use in this product. Print cartridge is not intended for use in this product Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The print cartridge was not intended for use in this product. Print cartridges in wrong slot Solution: Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place. 260 Troubleshooting Troubleshooting