HP C5580 User Guide - Page 233
File messages, Error reading or writing the file, Unreadable files. NN files could not be read - photosmart copy not working
UPC - 883585914500
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Chapter 14 product is connected to the computer through a Bluetooth connection, make sure that the connection is active and the product is turned on. Troubleshooting For more information on setting up the product and connecting it to your computer, see the Start Here guide that came with the product. Cause: The product was not properly connected to the computer. File messages The following is a list of file-related error messages: • Error reading or writing the file • Unreadable files. NN files could not be read • Photos not found • File not found • File format not supported • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution: Check to see if you have the right folder and file name. Cause: The product software could not open or save the file. Unreadable files. NN files could not be read Solution: Reinsert the memory card in the product. If this does not work, retake the photos with your digital camera. If you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. The copies might not be damaged. Cause: Some of the files on the inserted memory card were damaged. 230 Troubleshooting