HP C8372A Software User Guide - Page 37

hp digital copier 610 printing and software guide If you still experience difficulties, contact HP Support and Services as listed in the HP Digital Copier 510/610 Reference Guide. communication problems If the copier/printer encounters a communication problem, do the following: 1 Verify that all cables are firmly attached to your copier/printer and your computer. 2 Press Cancel to cancel the print job. 3 Resend your document. problems uninstalling or reinstalling software If you have difficulties uninstalling or reinstalling the HP DIgital Copier software, do the following: problem solution You cannot remove the HP Digital Copier software from your computer See uninstall and reinstall software on page 12. You cannot reinstall the HP Digital Copier software See uninstall and reinstall software on page 12. The New Hardware Disregard the notice and continue the Wizard does not identify installation. the HP Digital Copier by • In the New Hardware Wizard select CD- name, but displays ROM, then Next to start the search for the "Device Unknown" driver file hpf600p.inf. • If the installation fails, locate and doubleclick this file directly from the CD. • If none of these steps work, follow the procedure in uninstall and reinstall software on page 12. You have both an HP Follow the procedure in uninstall and reinstall CP1160 (DeskJet) and an software on page 12, then reinstall only the HP Digital Copier printer program you want to keep. installed on your computer, and you cannot remove one of the printers. communication problems 33