HP CP4005dn HP Color LaserJet CP4005 - User Guide
HP CP4005dn - Color LaserJet Laser Printer Manual
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- HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 1
HP Color LaserJet CP4005 User Guide - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 2
- HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 3
HP Color LaserJet CP4005 User Guide - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 4
of the United States Environmental Protection Agency. Microsoft®, Windows®, Windows® XP are U.S. registered trademarks of Microsoft Corporation. Netscape Navigator is a U.S. trademark of Netscape Communications. PANTONE® Colors generated may not match PANTONE-identified standards. Consult current - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 5
services For 24-hour access to information using a modem or Internet connection: World Wide Web URL: For the HP Color LaserJet CP4005 Series printers, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 6
HP support and information for Macintosh computers Go to http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to http://www.hp.com/go/mac for products designed specifically for the Macintosh user. iv HP customer care ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 7
World Wide Web links ...2 User guide links ...2 Where to look for more information 2 Setting up the printer 2 Using the printer 3 Printer configurations ...4 HP Color LaserJet CP4005n (product number CB503A 4 HP Color LaserJet CP4005dn (product number CB504A 4 Printer features ...5 Walk around - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 8
to the printer 24 Updating the firmware ...25 Activating the two-sided printing (duplexing) mode 25 Printing stored jobs ...25 Configuring trays ...25 Changing network settings 26 Opening the embedded Web server 26 Setting up e-mail alerts ...26 Print media specifications ...28 Supported media - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 9
Showing the IP address 54 Color/black mix ...54 Setting the color/black mix 54 Tray behavior options ...55 Setting the printer to use the requested tray 55 Setting manually feed prompt 56 Setting the printer default for PS defer media 56 Setting the printer to use size/type prompt 57 Setting - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 10
optional Tray 3 93 Printing on special media ...95 Transparencies ...95 Glossy paper ...95 Colored paper ...96 Envelopes ...96 Labels ...96 Heavy paper ...96 HP LaserJet Tough paper 97 Preprinted forms and letterhead 97 Recycled paper ...98 Using features in the printer driver ...99 Creating and - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 11
on both sides 103 Setting the color options 104 Using the HP Digital Imaging Options dialog box 104 Using the Services tab ...105 Using features in the Macintosh printer driver 106 Creating and using presets in Mac OS X 106 Printing a cover page ...106 Printing multiple pages on one sheet of - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 12
ink set emulation (PostScript only 133 Color matching ...134 Sample book color matching 134 Printing color samples ...134 Managing printer color options on Windows computers 136 Print in grayscale ...136 RGB Color (Color Themes 136 Automatic or manual color adjustment 136 Manual color options - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 13
148 Approximate replacement intervals for supplies 148 Using the cleaning page ...149 Configuring alerts ...152 8 Problem solving Basic troubleshooting checklist ...154 Factors affecting printer performance 155 Troubleshooting information pages 156 Configuration page ...156 Paper path test - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 14
Web server (for printers with network connections) ......... 230 Part numbers ...231 Appendix C Service and Support Hewlett-Packard limited warranty statement 236 Print cartridge limited warranty statement 237 Fuser and transfer unit limited warranty statement 238 HP maintenance agreements ...239 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 15
249 Ozone production ...249 Power consumption ...249 Paper use ...249 Plastics ...249 HP LaserJet print supplies 249 Return and recycling instructions 250 United States and Puerto Rico 250 Multiple returns (two to eight cartridges 250 Single returns 250 Shipping 250 Non-US returns 250 Paper - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 16
xiv ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 17
: ● Quick access to printer information ● Printer configurations ● Printer features ● Walk around ● Printer software ● Printer drivers ● Printer drivers for Macintosh computers ● Software for Macintosh computers ● Using the HP Printer Utility for Macintosh ● Print media specifications ENWW 1 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 18
of the HP Color LaserJet CP4005 user guide, go to http://www.hp.com/support/ ljcp4005. Where to look for more information Several references are available for use with this printer. See http://www.hp.com/support/ljcp4005. Setting up the printer Start Guide Provides step-by-step instructions for - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 19
and consumables. Using the printer CD-ROM User Guide Provides detailed information on using and troubleshooting the printer. Available on the CD-ROM included with the printer. Online Help Provides information on printer options that are available from within printer drivers. To view a Help file - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 20
you for purchasing the HP Color LaserJet CP4005 Series printer. This printer is available in two configurations. HP Color LaserJet CP4005n (product number CB503A) The HP Color LaserJet CP4005 printer is a four-color laser printer that prints up to 30 pages per minute (ppm) for black and 25 pages - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 21
for the HP Color LaserJet CP4005n, 256 MB for the HP Color LaserJet CP4005dn. NOTE Memory specification: HP Color LaserJet CP4005 Series printers use 200-pin small outline dual inline memory modules (SODIMM) that accepts 128, 256, or 512 MB RAM. The printer can support up to 512 MB of memory. User - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 22
feeder (Tray 3) support letter, legal, executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media. Standard 500-sheet face-down output bin. Duplexer for automatic two-sided printing (duplexing) standard on the HP Color LaserJet CP4005dn Series printer. Automatic duplexing of 120 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 23
names of key components of this printer. Figure 1-1 Front view (HP Color LaserJet CP4005dnwith optional 500-sheet feeder shown) 1 Duplexer 2 Top cover 3 Control panel 4 Front cover (access to print cartridges, transfer unit, and fuser) 5 Tray 1 6 On/off switch 7 Tray 2 8 Optional - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 24
Color LaserJet CP4005dn with optional 500-sheet feeder shown) 1 Formatter board 2 Upper formatter board tab 3 USB 2.0 Hi-Speed Device port (Type B connector) 4 Ethernet Base 10/100T Networking port (RJ-45 connector) 5 Lower formatter board tab 6 Power cord connection 8 Chapter 1 Printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 25
www.hp.com/support/ljcp4005. Software Software features Automatic Configuration, Update Now, and Preconfiguration features are available with the HP Color LaserJet CP4005 Series printer. Driver Autoconfiguration The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 26
Support Guide, which is available at http://www.hp.com/ support/ljcp4005 and http://www.hp.com/hpdpc_se Installing the printing system software The following sections contain instructions for installing the printing system software. The printer comes with printing system software and printer drivers - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 27
, go to http://www.hp.com/support/ljcp4005. The HP Jetdirect embedded print server in the HP Color LaserJet CP4005n or HP Color LaserJet CP4005dn Series printers includes a 10/100 Base-TX network port. For other available HP Jetdirect print servers, go to http://www.hp.com/go/jetdirect. Installing - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 28
systems Use Add/Remove Programs to select and remove any or all of the Windows HP printing system components. 1. Click Start, click Control Panel, and then click Add/Remove Programs. 2. Point to HP Color LaserJet CP4005 and then click Change/Remove. 3. Click Uninstaller. 4. Click Next. 5. Select the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 29
. ● Ability to manage and configure multiple printers at once. To download a current version of HP Web Jetadmin and to see the latest list of supported host systems, visit http://www.hp.com/go/webjetadmin. Utilities The HP Color LaserJet CP4005 Series printer is equipped with several utilities that - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 30
Web server, see the Embedded Web Server User Guide. You can find this guide on the CD-ROM included with the printer. Features The HP embedded Web server allows you to view printer and network card status and manage printing functions from your computer. With the HP embedded Web server, you can do - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 31
Windows Mac OS Network administrator ● Software installer - automates the ● PostScript Printer Description files ● HP Web Jetadmin - A browser- printing system installation (PPDs) - for use with the Apple based system management tool. ● Online Web registration PostScript drivers that comes - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 32
the HP Color LaserJet CP4005 Series printers include a monochrome PCL 6 driver that can be installed for users who will be printing only black-and-white print jobs. Operating system1 PCL 6 printer driver2 PCL 5 printer driver PS printer driver PPD3 printer driver Windows 2000 X X X Windows - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 33
or Preferences. The steps can vary; this procedure is most common. Right-click the HP Color 2. LaserJet CP4005 icon, and then select Printing Preferences. 3. Right-click the HP Color LaserJet CP4005 icon, and then select Properties. Click the Device Settings tab. ENWW Printer drivers 17 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 34
software program is closed To change the print job default settings (for example, turn on Print on Both Sides by default) To change the configuration settings (for example, add a tray or enable/disable Manual Duplexing) Mac OS X v10.2 1. On the File menu, click Print. 1. On the File menu, click - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 35
is closed To change the print job default settings (for example, turn on Print on Both Sides by default) To change the configuration settings (for example, add a physical option such as a tray, or turn on or off a driver feature such as Allow Manual Duplexing) Mac OS X v10.2 1. On the File - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 36
program is closed To change the print job default settings (for example, turn on Print on Both Sides by default) To change the configuration settings (for example, add a physical option such as a tray, or turn on or off a driver feature such as Allow Manual Duplexing) These settings are saved in - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 37
HP Printer Utility is supported for Mac OS X v10.2, v10.3, and v10.4, For more information about using the HP Printer Utility, see Using the HP Printer Utility for Macintosh. To install printer drivers for Mac OS X v10.2, v10.3, and v10.4 1. Connect the network cable between the HP Jetdirect print - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 38
the Installer icon in the HP LaserJet Installer folder. 3. Follow the instructions on the computer screen. 4. When prompted, connect a USB cable between the USB port on the printer and the USB port on the computer. Use a standard 2-meter (6.56-foot) USB cable. NOTE For Mac OS X v10.2, v10.3, and v10 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 39
Printing a cleaning page Print a cleaning page if the printer is not printing jobs at the expected quality level. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Color Cleaning. 3. Click Print Cleaning Page to print the cleaning page. Printing a configuration page Print - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 40
of the printer supplies (such as print cartridges, imaging drum, or print media) from a computer. 1. Open the HP Printer Utility. 2. support Web pages. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select HP Support. 3. Click one of the following buttons: ● Instant Support - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 41
Settings list, select Firmware Update. 3. Click Choose, navigate to the firmware file that you want to upload, and then click OK. 4. Click Upload to load the firmware file. Activating the two-sided printing (duplexing) mode Turn on the two-sided printing feature on printers equipped with automatic - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 42
select the default media type for events that occur with the printer, such as a low toner level in a print cartridge. 1. Open the HP Printer Utility. 2. In the Configuration If your printer supports e-mail lists, you can make alerts lists for specific events the same way that you added - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 43
tab, and then click Test. A sample message is sent to the defined e-mail addresses if the configuration is correct. 7. Click Apply Now. ENWW Using the HP Printer Utility for Macintosh 27 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 44
) Letter: 215.9 x 279.4 mm (8.5 0.13 mm (0.005 in) thick x 11 in) Maximum stack height: 10 mm (0.6 in) A4: 210 x 297 mm (8.27 x 11.7 in) HP Color Laser Glossy Photo Letter: 215.9 x 279.4 mm (8.5 220 g/m2 (60 lb) bond Paper (letter/A4) x 11 in) Maximum stack height: 10 mm (0.6 in) NOTE Do not - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 45
) HP Color Laser Glossy Photo & Imaging Paper (letter/ A4) NOTE Do not use inkjet papers in this printer. specifically for B5 ISO. These trays do not support the range of custom sizes that can be used in Tray 1. Table 1-4 Automatic duplex printing (two-sided printing) Automatic duplex printing - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 46
Table 1-4 Automatic duplex printing (two-sided printing) (continued) Automatic duplex printing Dimensions Weight or thickness Executive: in this printer. See above for standard sizes supported Range: 75 g/m2 (20 lb) bond to 120 g/ m2 (32 lb) bond HP Color Laser Glossy Photo & Imaging Paper (A4 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 47
2 Control panel This chapter contains information on the printer control panel, which provides control of printer functions and communicates information about the printer and print jobs. The following topics are covered: ● Introduction ● Control panel buttons ● Interpreting control panel indicator - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 48
side of the control panel. The Ready, Data, and Attention lights provide at-a-glance information about the state of the printer and alert you to printing problems. The display shows more complete status information as well as menus, help information, animations, and error messages. Display The four - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 49
1 Message area 2 Prompt area Figure 2-3 Printer display 1 Message area 2 Supplies gauge 3 Print cartridge colors are indicated from left to right: black, magenta, cyan, and yellow The message and prompt areas of the display alert you to the state of the printer and tell you how to respond - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 50
Accessing the control panel from a computer You can also access the printer control panel from a computer by using the Settings page of the embedded Web server. The computer shows the same information that the control panel shows. - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 51
the buttons on the control panel to perform printer functions and to navigate and respond to menus and messages in the display. Button name Select Up arrow Down arrow Back/exit arrow Menu Stop Help Function Makes selections and resumes printing after recovery errors. Navigates menus and text, and - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 52
(able to accept and process data). Off Flashing Printer is offline or is turned Printer is attempting to stop off. printing and go offline. Processed data is present in the printer, but more data is needed to complete the job. Printer is not processing or receiving data. A critical error - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 53
, or for more information on accessing the printer driver, see Printer software. You can also control the printer by changing settings in the printer's control panel. Use the control panel to access printer features not supported by the printer driver or software application. Use the control panel - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 54
option. MENUS RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE Retrieve job menu See Retrieve job menu for more information. RETRIEVE JOB PRINT STORED JOB LIST USER NAME ALL PRIVATE JOBS PRINT COPIES DELETE Information menu See Information menu for more information - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 55
Changing printer control panel configuration settings for more information. CONFIGURE DEVICE PRINTING PRINT QUALITY COPIES DEFAULT PAPER SIZE DEFAULT CUSTOM PAPER SIZE DUPLEX DUPLEX BINDING OVERRIDE A4/LETTER MANUAL FEED COURIER FONT WIDE A4 PRINT PS ERRORS PRINT PDF ERRORS PCL ADJUST COLOR SET - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 56
SYSTEM SETUP I/O RESETS COLOR RET CREATE CLEANING PAGE PROCESS CLEANING PAGE AUTO CLEANING CLEANING INTERVAL Date/Time JOB STORAGE LIMIT JOB HELD TIMEOUT SHOW ADDRESS Restrict Color COLOR/BLACK MIX TRAY BEHAVIOR Sleep Delay WAKE TIME DISPLAY BRIGHTNESS PERSONALITY CLEARABLE WARNINGS AUTO CONTINUE - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 57
PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST COLOR BAND TEST ENWW Menu hierarchy 41 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 58
you to view listings of all stored jobs. Menu item PRINT STORED JOB LIST USER NAME ALL PRIVATE JOBS PRINT COPIES DELETE Description Prints a page that lists all jobs stored on the printer. Each person who has jobs stored on the printer is listed. The number in parentheses indicates how many jobs - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 59
status of the print cartridges, fuser kit, and transfer kit in a scrollable list. Prints a count of all media sizes that have passed through the printer; lists whether they were simplex, duplex, monochrome, or color; and reports the page count. Prints a demonstration page. Prints color samples for - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 60
print for the first time. NOTE If you have used other HP LaserJet printer models, you might be accustomed to configuring Tray 1 to First mode or Cassette mode. On HP Color LaserJet CP4005 Series printers for Tray 1 (X = 1). The default is ANY SIZE. See Supported media weights and sizes for a complete - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 61
edge of the sheet is to be bound when printing duplex jobs. The default is LONG EDGE. Allows you to set the printer to print an A4 job on letter-size paper when no A4 paper is loaded. The default is YES. Allows you to manually feed media. The default is OFF. Allows you to select a version of - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 62
the half tone settings for each color. The default for each color is 0. Shifts the margin alignment to center the image on the page from top to bottom, and left to right. You can also align the image that is printed on the front with the image that is printed on the back. 46 Chapter 2 Control - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 63
image on the paper from top to bottom, as the paper lies in the tray. Allows you to set trays to automatically sense the type of paper loaded. For more information, see the section entitled Automatic media type sensing (auto sense mode). Allows you to associate each media type with a specific print - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 64
AUTO CLEANING to turn automatic cleaning on or off. The default is Off. See Using the cleaning page for more information. Select CREATE CLEANING PAGE to create a cleaning page for the HP Color LaserJet CP4005n printer. The HP Color LaserJet CP4005dn printer is equipped with an external duplexer and - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 65
Web server, HP Easy Printer Care, and Web Jetadmin. See Using the embedded Web server. This menu item establishes how the printer switches from color to monochrome (black and white) mode for maximum performance and print cartridge life. AUTO will reset the printer to the factory default setting. The - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 66
. The user can set the percent remaining at which the ORDER AT message appears. The default is 15. Sets the COLOR SUPPLY OUT printer behavior when a color supply is empty. When the printer is set to AUTOCONTINUE BLACK, the printer will continue printing using black toner only. The default is STOP - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 67
communication mode for the 10/100T print server. To ensure proper communication, the Jetdirect settings must match those of the network. Resets menu The RESETS menu allows you to reset factory settings, disable and enable sleep mode, and update the printer after new supplies are installed. Menu - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 68
Menu item SLEEP MODE Values Values are ON and OFF. Description printing environment, and return all default settings to factory defaults. Allows you to enable and disable sleep mode. The default is ON. 52 Chapter 2 Control panel ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 69
you identify and solve problems with the printer. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST COLOR BAND TEST Description This - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 70
cartridge performance for the printing environment. If the printer is primarily used for black printing (over two-thirds of the pages are black only), change the printer settings to MOSTLY BLACK PAGES. If the printer is primarily used for color printing, change the printer settings to MOSTLY COLOR - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 71
tray when you indicate that a specific tray should be used. Selecting FIRST allows the printer to pull from a second tray if the specified tray is empty or does not match the settings specified for the print job. EXCLUSIVELY is the default setting. ● MANUALLY FEED PROMPT. If you select ALWAYS - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 72
BEHAVIOR. 7. Press to select TRAY BEHAVIOR. 8. Press to highlight MANUALLY FEED PROMPT. 9. Press to select MANUALLY FEED PROMPT. 10. Press or to select ALWAYS or UNLESS LOADED. 11. Press to set the behavior. 12. Press Menu. Setting the printer default for PS defer media 1. Press Menu to enter the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 73
highlight USE ANOTHER TRAY. 9. Press or to select ENABLED or Disabled. 10. Press to set the behavior. 11. Press Menu. Setting the printer to duplex blank pages 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight SYSTEM - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 74
DUPLEX BLANK PAGES. 9. Press or to select AUTO or YES. 10. Press to set the behavior. 11. Press Menu. Setting the printer to rotate images or 4 HOURS. The default setting is 30 MINUTES. NOTE The printer display dims when the printer is in sleep mode. This mode does not affect printer warm-up time. - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 75
sleep mode. This could cause the printer to use wrong paper for a print job. Be sure to wake the printer before loading media in optional Tray . 10. Press Menu. Wake time The wake time feature allows you to instruct the printer to wake at a certain time on selected days, to eliminate waiting for - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 76
brightness feature allows you to set the level of brightness for the control panel display. The allowable range of values is 1 through 10. The default for this feature is 5. To change or set the display brightness, use the following steps: Setting the display brightness 1. Press Menu to enter the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 77
is the default value. ● AUTO configures the printer to automatically detect the type of print job and configure its personality to accommodate that job. ● PCL configures the printer to use Printer Control Language. ● PDF configures the printer to print PDF files. ● PS configures the printer to use - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 78
set the selection. 10. Press Menu. Replace supplies The printer allows three options for handling the printer when a color cartridge is low and should be replaced. STOP AT LOW is the default value. ● STOP AT OUT pauses printing until the color supply is replaced. The control panel displays a warning - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 79
printing until the empty color supply is replaced. ● AUTOCONTINUE BLACK allows the printer to continue printing using black toner only when a color supply is empty. A warning message displays on the control panel when the printer is in this mode. Printing in this mode is allowed only for a specific - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 80
7. Press to select COLOR SUPPLY OUT. 8. Press or to select the appropriate setting. 9. Press to set the selection. 10. Press Menu. Jam recovery This option allows you to configure the printer response to paper jams, including how it handles the pages involved. AUTO is the default value. ● AUTO - the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 81
to select AUTO or OFF. 9. Press to set the selection. 10. Press Menu. Language On some products, the option to set the default language appears when the printer is first initialized. Use the or arrow to scroll through the available options. When the desired language is highlighted, press the to set - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 82
Selecting the language if the display is in a language you do not understand 1. Turn the printer power off. 2. Hold down the key while turning the printer power on until all three lights stay on. 3. Press again. 4. Press or to scroll through the available languages. 5. Press to save the desired - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 83
system administrator before making changes to control panel settings. Changing control panel settings could affect other print jobs. ● Coordinate with other users before changing the default printer font or downloading soft fonts. Coordinating these operations conserves memory and avoids unexpected - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 84
68 Chapter 2 Control panel ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 85
3 I/O configuration This chapter describes how to configure certain network parameters on the printer. The following topics are covered: ● Network configuration ● USB configuration ● HP Jetdirect print servers ● Wireless printing ENWW 69 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 86
Web server. For more information about supported networks and network configuration tools, see the HP Jetdirect Print Server Administrator's Guide. The guide comes with printers in which an HP Jetdirect print server is installed. This section contains the instructions for configuring TCP/IP network - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 87
menu. 9. Press to select TCP/IP. 10. Press , highlight IPV4 SETTINGS, and then press to select IPV4 SETTINGS. 11. Press to highlight MANUAL SETTINGS. 12. Press to select MANUAL SETTINGS. 13. Press to highlight SUBNET MASK. 14. Press to select SUBNET MASK. NOTE The first of three sets of numbers is - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 88
select EMBEDDED JETDIRECT MENU. 8. Press to highlight TCP/IP. 9. Press to select TCP/IP. 10. Press to highlight MANUAL SETTINGS. 11. Press to select MANUAL SETTINGS. 12. Press to highlight DEFAULT GATEWAY. 13. Press to select DEFAULT GATEWAY. NOTE The first set of the three sets of numbers shows the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 89
USB configuration This printer supports a USB 2.0 connection. The USB port is located on the back of the printer, as shown in the figure below. You must use an A-to-B type USB cable. Figure 3-1 USB configuration 1 USB 2.0 Hi-Speed Device port (Type B connector) 2 USB - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 90
SNMP), which provides network managers with remote printer management and troubleshooting through HP Web Jetadmin software. The HP Color LaserJet CP4005 Series printers are equipped with embedded HP Jetdirect print servers. These servers support Ethernet 10/100T networking for peripherals. Available - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 91
Optional HP Jetdirect wireless print servers support connection to an 802.11 network. This wireless technology provides a high-quality printing . Installation is easy with the HP Install Network Printer Wizard. NOTE HP Jetdirect 802.11 print servers are available for USB connections. ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 92
76 Chapter 3 I/O configuration ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 93
Automatic media type sensing (auto sense mode) ● Configuring input trays ● Printing on special media ● Using features in the printer driver ● Using features in the Macintosh printer driver ● Two-sided (duplex) printing ● Special printing situations ● Job storage features ● Managing memory ENWW 77 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 94
jobs In the Microsoft Windows operating system, three settings affect how the printer driver tries to pull paper when you send a print job. The Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do not change these - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 95
through the software application or the printer driver whenever possible. Printer setup changes made through the control panel become default settings for subsequent jobs. Changes made through an application or the printer driver affect only that specific job. ENWW Controlling print jobs 79 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 96
the paper specification guide can cause problems that require service. This service is not covered by the Hewlett-Packard warranty or service agreements. Media to avoid This printer can handle many types of media. Use of media outside the printer's specifications will cause a loss of print quality - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 97
The HP Color LaserJet CP4005 Series printers can HP color LaserJet printers. Tray 1 sensing Full sensing (default) ● The printer stops at each page to sense media type. ● This is the best mode for using mixed media in a single print job. Expanded sensing ● Each time the printer begins a print - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 98
sleep mode, or until the tray is opened. Transparency only (default) ● The printer does not stop any pages for sensing but distinguishes between transparencies (Transparency mode) and paper (Normal mode). ● This is the fastest mode and is useful for high-volume printing in Normal mode. 82 Chapter - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 99
is equivalent to Cassette mode. NOTE If you are duplex printing, be sure that the media loaded meets the specifications for duplex printing. (See Supported media weights and sizes.) NOTE The instructions below are to configure the trays at the printer control panel. You can also configure the trays - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 100
correct, press to clear the message. Configuring a tray to match print job settings 1. In the software application, specify the source tray, the paper also configure the trays for type and size without a prompt from the printer. Use the PAPER HANDLING menu to configure the trays as follows. - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 101
or inches) ● X dimension (the width of the page as it feeds into the printer) ● Y dimension (the length of the page as it feeds into the printer) 1 Media width guides 2 Media length guides 3 Page width (X dimension) 4 Page length (Y dimension) Use the following procedure to configure a tray - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 102
the tray with the side to be printed facing down and the top of the page facing you. NOTE Tray 1 can hold approximately 100 sheets of standard 75 g/m2 (20 lb) office paper. NOTE If you are duplex printing, see Two-sided (duplex) printing for loading instructions. 86 Chapter 4 Printing tasks ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 103
the edge of the envelope. CAUTION Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the printer. To avoid jams and possible printer damage, never try to print on both sides of an envelope. Before you load envelopes - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 104
stack without bending the envelopes. Make sure the envelopes fit under the tabs on the guides. Printing envelopes 1. Specify Tray 1 or select the media source by size in the printer driver. 2. If your software does not automatically format an envelope, specify Landscape for page orientation in - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 105
The printer automatically detects the media size in these trays based on the tray's paper guide configuration. (See Supported printer to use wrong paper for a print job. Be sure to wake the printer before loading media in optional Tray 3. The following detectable standard-sized media is supported - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 106
guides a multi-feed problem, which could printer might not pick up the paper. NOTE If the tray is not properly adjusted, the printer might display an error message or the media might jam. NOTE If you are duplex printing, see Two-sided (duplex) printing for loading instructions. 90 Chapter 4 Printing - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 107
use wrong paper for a print job. Be sure to wake the printer before loading media in optional Tray 3. Undetectable standard-sized media sizes are not marked in the tray, but are listed in the Size menu for the tray. The following undetectable standard-sized media is supported in the 500-sheet trays - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 108
guides a multi-feed problem, which could printer might not pick up the paper. NOTE If the tray is not properly adjusted, the printer might display an error message or the media might jam. NOTE If you are duplex printing, see Two-sided (duplex) printing for loading instructions. 92 Chapter 4 Printing - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 109
of measure, X dimension, and Y dimension. See Configuring a tray to match print job settings for more information. 1. Remove tray from the printer. 2. Slide the media width guides all the way open and adjust the rear media-length guide to the length of the paper being used. ENWW Configuring input - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 110
ream of paper. Splitting or fanning the ream might cause a multi-feed problem, which could result in a paper jam. The capacity of the paper printer might not pick up the paper. NOTE If you are duplex printing, see Two-sided (duplex) printing for loading instructions. 4. Slide the media width guides - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 111
can cause print quality problems. ● Use only overhead transparencies recommended for use in this printer. Hewlett-Packard recommends using HP Color Laser Transparencies. HP products are designed to work together for optimum printing results. ● In either the software application or the driver, select - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 112
to printer components. ● Do not re-feed a sheet of labels. ● Verify that the labels lie flat. ● Do not use labels that are wrinkled, bubbled, or otherwise damaged. Heavy paper The following heavy paper types can be used with the HP Color LaserJet CP4005 Series printers. 96 Chapter 4 Printing tasks - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 113
. Oils from your fingers deposited on HP LaserJet Tough paper can cause print quality problems. ● Use only HP LaserJet Tough paper with this printer. HP products are designed to work together for optimum printing results. ● In either the software application or the driver, select TOUGH PAPER as the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 114
from you. ● When duplex printing, load pre-printed forms and letterhead into Tray 2 or optional 500-sheet Tray 3 face down with the top edge of the page towards you. Recycled paper This printer supports the use of recycled paper. Recycled paper must meet the same specifications as standard paper - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 115
printer driver ● Using different paper/covers ● Printing a blank first page ● Printing multiple pages on one sheet of paper ● Printing on both sides of the paper ● Setting the color options ● Using the HP Digital Imaging Options dialog box ● Using the Services tab NOTE Settings in the printer driver - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 116
Sets drop-down list. 3. Click OK. The product is now set to print according to the saved settings in the quick set. NOTE To restore printer-driver default settings, select Default Print Settings from the Print Task Quick Sets drop-down list. Creating and using watermarks A watermark is a notice - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 117
-size list for future use. Using different paper/covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Gaining access to the printer drivers). 2. On the Paper or Paper/Quality tab, select the appropriate paper - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 118
In the printer driver, Print on Both Sides (manually) is available only when no duplex printing accessory is installed in the product or when the duplex printing accessory does not support the type of print media being used. To print on both sides by using the duplex-printing accessory 1. Insert - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 119
appear on the control-panel display that instructs you to press a button to continue. Layout options for printing on both sides The four duplex orientation options are shown below. To select option 1 or 4, select Flip Pages Up in the printer driver. 1 2 3 4 1. Long-edge landscape 2. Short-edge - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 120
from top to bottom. Setting the color options Options on the Color tab control how colors are interpreted and printed from software programs. You can choose either Automatic or Manual color options. For more information, see Managing printer color options on Windows computers. ● Select Automatic to - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 121
the HP Image Zone software, you can use it to edit and further enhance digital photos. Using the Services tab NOTE The Services tab is available for Windows XP. If the product is connected to a network, use the Services tab to obtain product supply-status information and troubleshooting information - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 122
in this section: ● Creating and using presets in Mac OS X ● Printing a cover page ● Printing multiple pages on one sheet of paper ● Printing on both sides of the paper ● Setting the color options NOTE Settings in the printer driver and software program generally override control-panel settings - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 123
a duplex printing accessory is installed, you can automatically print on both sides of a page. If a duplex printing accessory is not installed, you can manually print on both sides of a page by feeding the paper through the printer a second time. ENWW Using features in the Macintosh printer driver - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 124
might result. 2. Open the printer driver (see Gaining access to the printer drivers). 3. On the Finishing pop-up menu, select the Manual Duplex option. NOTE If the Manual Duplex option is not enabled, select Manually Print on 2nd Side. 4. Click Print. 5. Go to the printer. Remove any blank paper - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 125
options, see Managing printer color options on Macintosh computers. To set the color options 1. Open the printer driver (see Gaining access to the printer drivers). 2. Open the Color Options pop-up menu. 3. If you are using Mac OS X, click Show Advanced Options. 4. Manually adjust the individual - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 126
duplex printing options available. To use two-sided printing: ● Verify that the printer driver is configured to show the two-sided printing options: automatic and/or manual. For instructions, see the online Help for the printer driver. For more information, see Printer drivers or Printer drivers - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 127
Many software applications allow you to change two-sided print settings. If your software application or printer driver does not allow you to adjust two-sided printing settings, you can adjust these settings through the control panel. The factory default setting is OFF. CAUTION Do not use two-sided - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 128
other printed image is oriented upside-down. Facing pages are read continuously from top to bottom. 1 When using Windows drivers, select Flip Pages to see the designated binding options. Manual two-sided printing If you want to print on two sides (duplex) on paper other than the supported sizes - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 129
see Printer drivers or Printer drivers for Macintosh computers. Printing booklets You can use some versions of the printer driver to control the booklet printing when duplexing. You can select binding on the left or right side on letter, legal, or A4 paper size. Windows 2000 and Windows XP supports - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 130
sizes from the printer driver's Paper tab or Forms tab (Windows 2000 and Windows XP). Be sure to set the correct paper size in both the Page Setup and Print dialog boxes. For more information about how to access the printer drivers, see Printer drivers or Printer drivers for Macintosh computers - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 131
(computer memory) or print spooler (Windows 2000 or Windows XP), delete the print job there. For Windows 2000 or Windows XP, click Start, click Settings, and then click Printers. Double-click the HP Color LaserJet CP4005 Series printer icon to open the print spooler. Select the print job you that - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 132
features Use the HP Color LaserJet CP4005 Series printer job-storage feature lets to store a job in the printer's memory for printing at a later time. The job storage features use random access memory (RAM). To support job storage features for complex jobs, or if you often print complex graphics - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 133
be deleted from the control panel, from the embedded Web server, or from HP Web Jetadmin. To delete a job from the control panel, use the following to the printer with the same user name and job name as an existing private job (and you have not released the original job for printing), the job - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 134
printed. 1. Press Menu to enter MENUS. RETRIEVE JOB is highlighted. 2. Press to select RETRIEVE JOB. 3. Press to highlight your USER NAME. 4. Press to select your USER printer produces multiple, collated copies from a single print job. Multiple-original printing (mopying) increases printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 135
The HP Color LaserJet CP4005 Series printers support mopying when they have sufficient total memory (128 MB DDR). The mopying feature is enabled by default if the Mopier Mode setting is Enabled on the Device Settings tab. ENWW Job storage features 119 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 136
memory, see Working with memory. NOTE Memory specification: HP Color LaserJet CP4005 Series printers use 200-pin small outline dual inline memory modules (SODIMM) that support 128, 256, or 512 MB of RAM. The printer features Memory Enhancement Technology (MEt), which automatically compresses - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 137
5 Managing the printer This chapter describes how to manage the printer. The following topics are covered: ● Printer information pages ● Using the embedded Web server ● Using the HP Easy Printer Care Software ENWW 121 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 138
can be overridden from the printer driver or software application.) For a complete list of control panel menus and possible values, see Menu hierarchy. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 139
an HP Jetdirect print server an additional configuration page will print that provides information about those devices. Supplies status page The supplies status page illustrates the remaining life for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 140
CMYK SAMPLES appears on the display until the printer finishes printing the sample pages. The printer returns to the Ready state after printing the pages. Print RGB samples Use the PRINT RGB SAMPLES page to print RGB color samples to match the color values in your application. 1. Press Menu to enter - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 141
appears on the display until the printer finishes printing the font list page. The printer returns to the Ready state after printing the font list page. Event log The event log lists the printer events, including printer jams, service errors, and other printer conditions. 1. Press Menu to enter the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 142
Web server, see the HP Embedded Web Server User Guide. You can find this guide on the CD-ROM included with the printer. Accessing the embedded Web server In a supported Web browser on your computer, type the IP address for the printer. (To find the IP address, print a configuration page. For more - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 143
printer status and shows the life remaining of HP supplies, with 0% representing that a supply is empty. The page also shows the type and size of print media set for each tray. To change the default to set e-mail alerts. ● Security. Set a password that must be entered to gain access to the Settings - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 144
provide diagnostic and support information specific to your printer. ● Order Supplies. Click this link to connect to the HP Web site and order genuine HP supplies, such as print cartridges and paper. ● Product Support. Connects to the support site for the HP Color LaserJet CP4005 printer. Then, you - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 145
information, control-panel messages, and print-cartridge levels. After you correct a problem with the printer, click the button to update the section. ● Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridges and the status of the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 146
help information ● and links. ● Software updates, including automatic updates for HP drivers Online diagnostics ● Online user documentation ● Online support NOTE If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer Care Software, you must - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 147
HP Color LaserJet CP4005 Series printer provides great color printing. This chapter also describes ways to produce the best possible color prints. The following topics are covered: ● Using color ● Color matching ● Managing printer color options on Windows computers ● Managing printer color options - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 148
print quality for each object. Object tagging, combined with optimized default settings, produces great color out of the box. In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer driver. For more information, see Printer drivers or Printer drivers - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 149
be adapted to the HP Color LaserJet CP4005 Series printer. Select the appropriate color input profile from the printer driver. ● Default CMYK+. HP CMYK+ technology produces optimal printing results for most printing jobs. ● SWOP (Specification for Web Offset Publications). Common ink standard in the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 150
monitor. These factors include: ● Print media ● Printer colorants (inks or toners for example) ● Printing process (inkjet, press, or laser technology for example) ● Overhead lighting ● Personal differences in perception of color ● Software applications ● Printer drivers ● Computer operating system - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 151
on paper type and the software application used. For more details on how to use the color samples, go to http://www.hp.com/support/ljcp4005. Use the following procedure to print color samples at the printer using the control panel: 1. Press Menu to enter the MENUS. 2. Press to highlight INFORMATION - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 152
printer drivers. Print in grayscale Select the Print in Grayscale option from the printer driver to print a document in black and white. RGB Color (Color Themes) Five values are available for the RGB Color setting: ● Select Default (sRGB) for most printing needs. This setting instructs the printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 153
default setting and is recommended for printing most color documents. The Manual color adjustment option allows you to adjust the neutral gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. To access the Manual color options, from the Color tab, select Manual - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 154
. Use the embedded Web server to designate users who can print in color. 6. Press to save the setting. The network administrator can monitor color usage for a specific HP Color LaserJet CP4005 Series printer by printing a color-usage job log. See Printer information pages for more information. For - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 155
for some documents, setting the color options manually can enhance the way the document appears. Examples of these documents include marketing brochures that contain many images or documents that are printed on a media type that is not listed in the printer driver. Print color as gray or change the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 156
you want to duplicate the printed output from other printers or use special effects, such as sepia tones. This setting instructs the printer to use a custom input profile to more accurately predict and control color output. You can download custom profiles from http://www.hp.com. Edge Control The - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 157
7 Maintenance This chapter describes ways to maintain your printer. The following topics are covered: ● Managing print cartridges ● Changing print cartridges ● Replacing supplies ● Using the cleaning page ● Configuring alerts ENWW 141 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 158
print cartridge, certain features, such as remaining toner volume data may not be available as a result of using this non-HP supply. If the non-HP print cartridge was sold to you as a genuine HP product, see HP fraud hotline. Print cartridge authentication The HP Color LaserJet CP4005 Series printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 159
print cartridge, do not expose it to light for more than a few minutes. Print cartridge life expectancy The life of the print cartridge depends on usage patterns and the amount of toner that print jobs require. HP black and color print cartridges print cartridge information. Using HP Easy Printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 160
water sets toner into fabric. NOTE For information about recycling used print cartridges, see Return and recycling instructions, or visit the HP LaserJet Supplies Web site at http://www.hp.com/go/recycle. To replace the print cartridge 1. Lift the top cover of the printer. CAUTION The fuser might be - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 161
Do not place any item on the transfer unit while it is open. If the transfer unit is punctured, print quality problems could result. 3. Remove the used print cartridge from the printer. 4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 162
the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. 8. If you are using a non-HP print cartridge, check the control panel for further instructions. For additional help, go to http://www.hp.com/support/ljcp4005. 146 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 163
. For instructions about installing supplies, see the installation guides that came with each supply item or find more information at http://www.hp.com/support/ljcp4005. When you connect, click Solve a Problem. CAUTION Hewlett-Packard recommends the use of genuine HP products in this printer. Use - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 164
Page count Approximate time period2 Black cartridges Color cartridges REPLACE BLACK CARTRIDGE REPLACE [COLOR] CARTRIDGE 7,500 pages1 7,500 pages1 4 months 4 months Image transfer kit REPLACE TRANSFER KIT 100,000 pages 50 months Image fuser kit REPLACE FUSER KIT 125,000 pages3 62 months - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 165
During printing, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these problems. Cleaning the HP Color LaserJet CP4005n printer at - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 166
to select PROCESS CLEANING PAGE. Cleaning the HP Color LaserJet CP4005dn printer at the control panel 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight PRINT QUALITY. 5. Press to select PRINT QUALITY. 6. Press to - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 167
6. Press to highlight CLEANING INTERVAL. 7. Press to select CLEANING INTERVAL. 8. Press to highlight the desired value. 9. Press to select the desired value. ENWW Using the cleaning page 151 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 168
alerts You can use HP Web Jetadmin or the printer's embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify. You can configure the following: ● The printer(s) you want to - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 169
causes of paper jams ● Clearing jams ● Media-handling problems ● Printer response problems ● Printer control panel problems ● Incorrect printer output ● Software application problems ● Troubleshooting common Macintosh problems ● Color printing problems ● Print quality troubleshooting ENWW 153 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 170
recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on/off switch in the on position? If you cannot find solutions to printer problems in this guide, see http://www.hp.com/support/ljcp4005. For - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 171
-size media), printer processing time, and download time. The time required to download a print job from the Printer personality (PCL or PostScript 3 emulation) NOTE Adding additional printer memory might resolve memory problems, improve how the printer handles complex graphics, and improve download - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 172
NOTE It is recommended that you print a configuration page before beginning any printer diagnostics. ● Paper path test page ● Registration page ● Event log Configuration page Use the configuration page to view or restore current printer settings, to help troubleshoot printer problems, or to verify - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 173
. 4. Press to highlight PRINT EVENT LOG. 5. Press to select PRINT EVENT LOG. The message Printing... EVENT LOG appears on the display until the printer finishes printing the event log. The printer returns to the Ready state after printing the event log. ENWW Troubleshooting information pages 157 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 174
the printer is online. Warning messages Warning messages inform you of data and print in the printer's configuration menu, these messages are cleared by the next print job. printer off and then on. These messages are not affected by the AUTO CONTINUE setting. If a critical error persists, service - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 175
HP Support correspond to the color of the print cartridge: at http://www.hp.com/support/ljcp4005. 10.00.00 = black print cartridge 10.00.01 = cyan print cartridge 10.00.02 = magenta print cartridge 10.00.03 = yellow print cartridge This message is displayed when there is a problem with - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 176
all pages, contact HP Support at http://www.hp.com/support/ljcp4005. There are multiple jams in the duplex path. 1. Press for detailed information about This includes the top cover area. clearing the jam. 2. Press and to step through the instructions. 160 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 177
the instructions. 3. For more information, see Clearing jams. 4. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/support/ljcp4005. The printer has received more data from the 1. computer than fits in available memory. Press to continue printing. NOTE - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 178
through the instructions. A critical firmware error has occurred. 1. Turn the printer off then on. 2. If the message persists, contact HP Support at http://www.hp.com/ support/ljcp4005. A fuser error has occurred. The following are 1. specific fuser errors: 2. 50.1: A low fuser temperature error - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 179
use of all memory installed. Otherwise: 1. Turn the printer off. 2. Verify that all DDR SDRAM meets specifications and is correctly seated. 3. Turn the printer on. 4. If the problem persists, contact HP Support at http://www.hp.com/ support/ljcp4005. Printing cannot continue. There is a sensor - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 180
If the problem persists, contact HP Support at http://www.hp.com/ support/ljcp4005. A printer motor error has occurred. 1. Turn the printer off then on. 2. If the problem persists, contact HP Support at http://www.hp.com/ support/ljcp4005. Note: This message might also appear if the transfer unit - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 181
default. Pressing the 2. button should clear the message. Printing can continue, but there may be unexpected behavior. 3. Press to continue. If the message persists, turn the printer off then on. If the problem persists, contact HP Support at http://www.hp.com/ support/ljcp4005. A printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 182
Turn the printer on after reseating the 500-sheet input tray. The black cartridge is installed in the wrong 1. Open the top and front covers. slot and the cover is closed. CAUTION The image transfer unit can be easily damaged. 2. Open the image transfer unit. 166 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 183
information. that did not exist in the printer. The job is aborted and no pages will be printed. 2. Press and to step through the instructions. 3. Reprint using the correct driver for the device. A storage device is being cleaned. Do not turn the printer off. When the process is complete, the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 184
No action necessary. When the page is printed, follow the instructions printed on the cleaning page to process the page. The cyan cartridge is installed in the wrong slot and the cover is closed. 1. Open the top and front covers. CAUTION The image transfer unit can be easily damaged. 2. Open the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 185
operation (for example, to download 2. a file to a non-existent directory). To clear the message, press the key. If the message persists, turn the printer off then on. 3. If the message reappears, there may be a problem with the software application. A new HP cartridge has been installed. The - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 186
current job can be printed. The fuser is not installed or is not installed correctly. Confirm that the fuser is installed in the printer and is fully the specific supply that has a problem. 3. Press to view help for the supply. 4. Press and to step through the instructions. The transfer unit - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 187
. 2. Load the paper tray with the specified media. Confirm that the media guides are in the correct position. 3. If prompted, confirm the size and type Programs and fonts can be stored on the printer's file system and are loaded into RAM when the printer is turned on. The number XX specifies a - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 188
front covers. CAUTION The image transfer unit can be easily damaged. 2. Open the image transfer unit. 3. Remove the incorrect print cartridge. 4. Install the correct print cartridge. 5. Close image transfer unit and then close the top and front covers. The job specifies manual feed, but Tray - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 189
will not be shown. CAUTION Any printer repair required as a result of using non-HP cartridges is not covered under HP warranty. ORDER [COLOR] CARTRIDGE The supplies gauge will display the consumption levels of print cartridges. The identified print cartridge is nearing the 1. end of its - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 190
. Printing 1. Press to view help for the message. can continue. 2. Obtain the transfer kit part number from help. 3. Order the transfer kit. NOTE Supplies ordering information is also available from the embedded Web server. See Using the embedded Web server for more information. The printer is - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 191
when the page is completed. The printer is generating the print quality troubleshooting pages. The printer will return to the Ready state when the pages are printed. Follow the instructions on the printed pages. The printer is generating the registration page. The printer will return to the SET - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 192
.hp.com/ support/ljcp4005. The printer received a PJL file system 1. command that attempted to perform an illogical operation (for example, to download 2. a file to a non-existent directory). To clear the message, press the key. If the message persists, turn the printer off then on. Printing - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 193
with REPLACE FUSER KIT Description Recommended action The printer is executing a disable cartridge check or component test where the component selected is the cartridge motor. Remove one print cartridge. The identified print cartridge has reached the 1. end of life and the COLOR SUPPLY OUT - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 194
the affected supplies are cartridges only, printing will not continue. 3. Press to access the SUPPLIES STATUS menu. Press and to highlight the specific supply that has a problem. Press to view help for the supply. 4. Press and to step through the instructions. 5. Supplies ordering information - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 195
the current job must finish printing before the internal page will print. The firmware upgrade was not completed successfully. Attempt upgrade again. The printer is restoring external accessory settings in response to a user request. No action necessary. The printer is restoring settings. This - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 196
highlight the specific supply that has a problem. 3. Press to view help for the supply. 4. Press and to step through the instructions. Transfer unit can be easily damaged. alternates with For help press The supplies gauge will display the consumption levels of print cartridges. The cartridge is - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 197
4. Close the image transfer unit and then close the top and front covers. 5. If the error persists, contact HP Support at http://www.hp.com/support/ljcp4005. The specified tray is empty and the current Refill the tray at a convenient time. job does not need this tray to print. The specified - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 198
contact HP Support at http://www.hp.com/support/ljcp4005. The yellow cartridge is installed in the wrong 1. slot and the cover is closed. Open the top and front covers. CAUTION The image transfer unit can be easily damaged. 2. Open the image transfer unit. 3. Remove the incorrect print cartridge - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 199
Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Clearing jams. NOTE All areas of the printer that might need to be opened to clear jams are equipped with green handles for rapid identification. 1 Top cover area 2 Duplex path 3 Paper - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 200
to select JAM RECOVERY. 8. Press to highlight OFF. 9. Press to select OFF. 10. Press the Menu button to return to the Ready state. To improve print speed and increase memory resources, you might want to disable paper jam recovery. If paper jam recovery is disabled, the pages involved in a jam will - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 201
media does not meet HP-recommended media specifications. Use only media that meets HP specifications. See Supported media weights and sizes. A supply item is installed incorrectly, causing repeated jams. Verify that all print cartridges, the transfer unit, and the fuser are correctly installed - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 202
paper in Tray 1 and check to make sure the media is loaded correctly. NOTE Do not load media above the fill tabs. 4. Confirm that the guides are in the correct position. 5. To continue printing, press , and then press . 186 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 203
indicated and place it on a flat surface. Make sure that the paper guides are in the correct position. 2. Remove any partially fed media. Grasp make sure that all media fragments are removed from the paper path before resuming printing. 4. For jams that occur in optional Tray 3, check the trays above - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 204
the printer. Make sure all trays are completely closed. Jams in top cover area Jams in the top cover occur in of the areas indicated in the figures below. Use the procedures in this section to clear a jam in this area. 1 Jammed paper 2 Crumpled paper in the fuser 188 Chapter 8 Problem solving - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 205
's operating temperature is 190°C (374°F). Wait ten minutes to allow the fuser to cool before touching the fuser. 1. Open the top and front covers. 2. Grasp any visible media by both corners and pull to remove it. 3. Grasp the green handle on the transfer unit and pull down. ENWW Clearing jams 189 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 206
4. Grasp the media by both corners and pull down. 5. Close the transfer unit. 6. Close the top and front covers. 190 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 207
Clearing other jams 1. Using the handles, open the top and front covers. 2. If media is present, grasp the media by both corners and pull down. 3. If media is present, grasp the media by both corners and pull up. ENWW NOTE If no media is present at these locations, continue to the next step. - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 208
4. Grasp the green handle on the transfer unit and pull down. 5. If media is present, grasp the media by both corners and pull down. 6. If media is present, grasp the media by both corners and pull up. 192 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 209
7. Close the transfer unit. 8. Close the top and front covers. ENWW Clearing jams 193 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 210
stick together. Media does not meet the specifications for this printer. Trays are not properly adjusted. Use only media that meets HP media specifications for this printer. See Supported media weights and sizes. Make sure that the rear media-length guide indicates the length of media being used - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 211
from a previous jam has not been completely removed. Open the printer and remove any media in the paper path. Closely inspect the fuser area for jams. See Paper jams. The media size is not configured correctly for the input tray. Print a configuration page or use the control panel to determine the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 212
Printer drivers or Printer drivers for Macintosh computers. Use the printer control panel to configure the tray to the media type loaded. See Configuring input trays. Transparencies or glossy paper might not meet supported media specifications. Use only media that meets the HP media specifications - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 213
the HP media specifications for this printer. See Supported media weights and sizes. Media is damaged or in poor condition. Remove media from the input tray and load media that is in good condition. Printer is operating in an excessively humid environment. Verify that the printing environment - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 214
forms or letterhead. Solution Verify that the media is supported for duplex printing. See Supported media weights and sizes. Set up the printer driver to enable duplex printing. Load preprinted forms and letterhead in Tray 1 with the letterhead or printed side up and the bottom of the page feeding - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 215
data. Wait for the Data indicator to stop flashing. REPLACE [COLOR] CARTRIDGE appears on the printer display. Replace the print cartridge specified on the printer display. A printer message other than Ready appears on the printer See Control panel messages. control panel. The output bin is full - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 216
correct for this configuration. Select the correct interface cable for your configuration. See HP Jetdirect print servers, or USB configuration. The interface cable is not securely connected to both the printer and the computer. Disconnect and reconnect the interface cable. For Jetdirect network - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 217
(continued) Cause and solution Cause Solution The correct printer driver is not installed in the computer. Install the correct printer driver. For more information, see Printer drivers or Printer drivers for Macintosh computers. The correct printer and port are not selected on the computer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 218
the fan is running. the printer's on/off button to turn the printer on. Printer settings in the printing software application or printer driver differ from the printer control panel settings. Confirm that the settings in the application and printer driver are appropriate, because the application - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 219
application. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) Select the correct printer driver. For more information, see Printer drivers or Printer drivers for Macintosh computers. Symbol sets Table 8-17 Unable to print all characters - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 220
installing additional printer memory. Some software applications automatically download fonts at the beginning of each print job. It might be possible to configure those applications to download only soft fonts that are not already resident in the printer. 204 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 221
selection from software Table 8-23 Unable to select colors from the software Cause and solution Cause The software application does not support color. Color mode is not selected in the software application or printer driver. The correct printer driver is not loaded. Solution See the documentation - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 222
Solution See the printer driver's online Help for instructions on how to configure the driver to recognize printer accessories. For more information, see Printer drivers or Printer drivers for Macintosh computers. Verify that the accessory is properly installed. 206 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 223
Troubleshooting common Macintosh problems This section lists problems that can occur when using Mac OS 9.x or Mac OS X. Solving problems with Mac OS X. Table 8-25 Problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 224
Table 8-25 Problems with Mac OS X (continued) The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause The Postscript Printer Description (PPD) file is corrupt. Solution Delete the PPD file from the following hard-drive folder: - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 225
with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 226
the printer's environment is within humidity specifications. See Environmental specifications. NOTE For more information about color quality problems, see Print quality troubleshooting. Missing color Table 8-28 Missing color Cause and solution Cause Defective HP print cartridge. A non-HP cartridge - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 227
genuine HP print cartridge. Color match error Table 8-30 Printed colors do not match screen colors Cause and solution Cause Extremely light screen colors are not being printed. Extremely dark screen colors are being printed in black. The colors on the computer screen differ from the printer output - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 228
The print mode might be set incorrectly, or the paper might not meet recommended specifications. For more information, see Supported media weights and sizes. ● The transparencies you are using are not designed for proper toner adhesion. Use only transparencies designed for HP Color LaserJet printers - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 229
by the print quality troubleshooting pages do not improve print quality, go to http://www.hp.com/support/ljcp4005. Print quality troubleshooting tool The print quality troubleshooting tool helps you identify and troubleshoot print quality issues for the HP Color LaserJet CP4005 printer. The tool - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 230
Calibrating the printer The HP Color LaserJet CP4005 Series printer automatically calibrates and cleans at various times to maintain the highest level of print quality. The user might also request the printer to calibrate via the printer's control panel, using QUICK CALIBRATE NOW or CALIBRATE NOW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 231
5 ETB (75 mm (2.95 inches)) 6 Fuser (76.0 mm (2.99 inches)) 7 Fuser (81.0 mm (3.19 inches)) 8 Print cartridge (94.2 mm (3.71 inches)) To confirm that a print cartridge is the problem, insert a print cartridge from another HP Color LaserJet CP4005 Series printer, if one is available, before - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 232
component. 216 Chapter 8 Problem solving Misaligned colors ● Calibrate the printer. Repetitive defects ● Make sure that the operation and location requirements of the printer are met. ● Print the Print Quality Troubleshooting Pages (see Print quality troubleshooting) and follow the diagnostic - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 233
Troubleshooting Pages (see Print quality troubleshooting) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component. Loose toner ● Make sure that the operation and location requirements of the printer are met. ● Make sure to use supported - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 234
Pages (see Print quality troubleshooting) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component. Specks or stray toner ● Make sure that the operation and location requirements of the printer are met. ● Make sure to use supported media - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 235
of the printer are met. ● Make sure to use supported media. ● Make sure that the media is loaded correctly. ● For problems with page skew, turn over the stack of media and rotate the stack 180 degrees. ● Make sure that the following supplies are seated correctly: ● fuser ● transfer belt ● Inspect - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 236
220 Chapter 8 Problem solving ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 237
A Working with memory ENWW 221 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 238
256, and 512 MB modules. NOTE Memory specification: HP Color LaserJet CP4005 Series printers use 200-pin small outline dual inline memory modules (SODIMM) that support 128, 256, or 512 MB of RAM. The printer has one flash memory card slot for printer firmware. ● The flash memory card is reserved for - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 239
handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer. Installing DDR memory DIMMs 1. Turn the printer off. 2. Disconnect all power and interface cables. ENWW Installing memory 223 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 240
3. Locate the formatter board in the rear of the printer. 4. Grasp the black tabs situated near the top and bottom of the formatter board. 224 Appendix A Working with memory ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 241
5. Gently pull on the black tabs to pull the formatter board from the printer. Place the formatter board on a clean, flat, grounded surface. 6. To replace a DDR DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DDR - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 242
8. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an angle and firmly press the DIMM into the slot until it is fully seated. When installed correctly, the metal contacts are not visible. 9. Push down on the DIMM until both latches engage the DIMM. NOTE - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 243
10. Align the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer. 11. Reconnect the power cable and interface cables, and turn the printer on. 12. If you installed a memory DIMM, go to Enabling memory. ENWW Installing memory 227 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 244
If you installed a memory DIMM, set the printer driver to recognize the newly added memory. To enable memory for Windows 2000 and Windows XP 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Right-click the printer and select Properties. 3. On the Device Settings - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 245
B Supplies and accessories To order supplies in the U.S., contact http://www.hp.com/go/ljsupplies. To order supplies worldwide, see http://www.hp.com/ghp/buyonline.html. To order accessories, see http://www.hp.com/go/ accessories. ENWW 229 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 246
with network connections) Use the following steps to order printing supplies directly through the embedded Web server (see Using the embedded Web server.) 1. In the Web browser on the computer, enter the IP address for the printer. The printer status window appears. Or, go to the URL provided in the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 247
toner HP cyan print cartridge with ColorSphere toner HP yellow print cartridge with ColorSphere toner HP magenta print cartridge with ColorSphere toner Image transfer (ETB) kit Image fuser kit (110 volt) Image fuser kit (220 volt) HP USB 2.0 printer cable a-b, 2 meter (6 feet) HP Color Laser - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 248
sheets HP Color Laser Brochure Paper (letter), 250 sheets HP Superior 160 Glossy Laser Paper (A4), 150 sheets HP Color Laser Transparencies (letter), 50 sheets HP Color Laser Transparencies (A4), 50 sheets HP Color LaserJet CP4005 User Guide For downloadable versions, go to http://www.hp.com/support - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 249
Part Part number Type/size For downloadable versions, go to http://www.hp.com/support/ljcp4005. When connected, select Manuals ENWW Part numbers 233 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 250
234 Appendix B Supplies and accessories ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 251
C Service and Support ENWW 235 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 252
Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet CP4005n and CP4005dn DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 253
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 254
of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At HP's option, HP will either replace - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 255
not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with three response times - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 256
240 Appendix C Service and Support ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 257
D Printer specifications ENWW 241 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 258
CP4005n HP Color LaserJet CP4005dn with duplexer 582 mm (22.9 in.) 628.6 mm (24.7 in.) HP Color LaserJet 1010.6 mm (39.8 in.) CP4005n with optional Tray 3 HP Color LaserJet CP4005dn with optional Tray 3 and duplexer 1375.5 mm (54.2 in.) Optional paper Tray 3 117 mm (4.6 in.) Printer - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 259
Printing (31 ppm Ready3, 4 Sleep5 Off letter)2 HP Color LaserJet 567 55 17 0.3 CP4005n HP Color LaserJet 567 55 17 0.3 CP4005dn NOTE 1Values are subject to change. See http://www.hp.com/support mode to start of printing is less than 15 seconds. ENWW Electrical specifications 243 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 260
dB (A) LpAm=31 dB (A) NOTE 1Values are subject to change. See http://www.hp.com/support/ljcp4005 for current information. 2Configuration tested: Base printer, simplex printing on A4 paper. 3HP Color LaserJet CP4005 speed: 30 ppm black and 25 ppm color. 244 Appendix D Printer specifications ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 261
Environmental specifications Specification Temperature Humidity Altitude Recommended 17 to 25°C (62.6 to 77°F) 30 to 70% relative humidity (RH) N/A Allowed 15 to 30°C (59 to 86°F) 10 to 80% RH 0 to 2600 m (0 to 8530 ft) ENWW Environmental specifications 245 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 262
246 Appendix D Printer specifications ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 263
E Regulatory information ENWW 247 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 264
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, . NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 265
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 266
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) 1. Package each HP LaserJet print cartridge in its original box - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 267
HP Color LaserJet CP4005 Series Type Carbon monofluoride lithium battery Weight 0.8 grams Location Formatter board User-removable No For recycling information, you can go to www.hp waste disposal service or toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 268
information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit http - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 269
HP Color LaserJet CP4005 Series including accessories: Q7499A-Optional 1x500 Sheet Paper Tray Regulatory Model Number2: Product Options: Toner Cartridge: BOISB-0404-00 All CB400A, CB401A, CB402A, CB403A conforms to the following Product Specifications -Packard Sales and Service Office or Hewlett- - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 270
emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide could result - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 271
Statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CP4005n, CP4005dn -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 272
256 Appendix E Regulatory information ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 273
the printed page. firmware Programming instructions that are stored in a read-only memory unit inside the printer. Flash memory card A small-sized, high-quality, removable memory card. font A complete set of letters, numerals, and symbols in a typeface. fuser The assembly that uses heat to fuse the - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 274
actions or instructions. media The paper, labels, transparencies, or other material on which the printer prints the image. memory tag A memory partition with a specific address. MIME An acronym for Multipurpose Internet Mail Extensions. monochrome Black and white. Devoid of color. mopy The HP term - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 275
items for the HP Color LaserJet CP4005 Series printer are the four print cartridges, the transfer belt, and the fuser. TCP/IP An internet protocol (developed by the U.S. Department of Defense) that has become the global standard for communications. toner The fine black or colored powder that forms - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 276
260 Glossary ENWW - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 277
address, printer Macintosh, troubleshooting 207 alerts configuring 152 e-mail 127 auto continue 62 autocontinue black 210 automatic media sensing 81 B batteries included 250 booklets printing 113 both sides, printing on 102, 107 C canceling print job 115 cartridges recycling 249 cleaning page using - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 278
fonts EPS files, troubleshooting 208 G grayscale printing 136, 139 H Help, printer-driver 17 host USB 73 HP customer care iii HP Easy Printer Care Software checking toner level 143 using 13, 129 HP fraud hotline 142 HP Jetdirect print servers configuring 127 HP Web Jetadmin checking toner level 143 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 279
specifications 28 passwords network 127 PCL drivers selecting 17 PCL font list 125 personality setting 61 PIN (personal identification number) private jobs 117 ports troubleshooting Macintosh 208 preconfiguration 9 presets 106 print cartridge authentication 142 checking toner levels 143 genuine HP - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 280
USB port troubleshooting Macintosh 208 Use Different Paper/Covers 101 user interface 5 W Wake time changing 59 wake time setting 59 warranty print cartridge 237 product 235, 236 transfer unit 238 watermarks cover page 106 Web sites Material Safety Data Sheet (MSDS) 251 Windows drivers, accessing 17 - HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 281
- HP CP4005dn | HP Color LaserJet CP4005 - User Guide - Page 282
© 2006 Hewlett-Packard Development Company, L.P. www.hp.com *CB503-90901* *CB503-90901* CB503-90901
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 |
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HP Color LaserJet CP4005
User Guide