HP Color LaserJet 2700 HP Color LaserJet 2700 - User Guide - Page 129
Verify that your Macintosh operating system is Mac OS X V10.1, When connected with a USB cable
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The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause Solution you are using. Reinstall the software. See the getting started guide for instructions. The interface cable might be defective or of poor quality. Replace the interface cable with a high-quality cable. A print job was not sent to the printer that you wanted. Cause Solution The print queue might be stopped. The wrong printer name, IP address, or Rendezvous host name is being used. Restart the print queue. Open print monitor and select Start Jobs. Print a configuration page. Verify that the printer name, IP address, or Rendezvous host name on the configuration page matches the printer name, IP address, or Rendezvous host name in the Print Center or Printer Setup Utility. An EPS file prints with incorrect fonts. Cause This problem occurs with some programs. Solution ● Try downloading the fonts that are contained in the EPS file to the printer before printing. ● Send the file in ASCII format instead of binary encoding. You are unable to print from a third-party USB card. Cause This error occurs when the software for USB printers is not installed. Solution When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB and has the appropriate USB software from Apple. ● Verify that your Macintosh operating system is Mac OS X V10.1 or later. Hardware troubleshooting ● Check that the printer is turned on. ● Verify that the USB cable is connected correctly. ● Check that you are using the appropriate high-speed USB cable. ENWW Macintosh problems 119