13.E1 jam error in the output bin
...........................................................................................................................................................................
116
Resolving color print quality problems
......................................................................................................................................................................
117
Introduction
.........................................................................................................................................................................................................................
117
Troubleshoot print quality
........................................................................................................................................................................................
118
Solve wired network problems
.......................................................................................................................................................................................
130
Introduction
.......................................................................................................................................................................................................................
130
Poor physical connection
.......................................................................................................................................................................................
130
The computer is unable to communicate with the printer
..............................................................................................................
131
The printer is using incorrect link and duplex settings for the network
.................................................................................
131
New software programs might be causing compatibility problems
........................................................................................
131
The computer or workstation might be set up incorrectly
..............................................................................................................
131
The printer is disabled, or other network settings are incorrect
...............................................................................................
132
Solve wireless network problems
................................................................................................................................................................................
132
Introduction
.......................................................................................................................................................................................................................
132
Wireless connectivity checklist
.........................................................................................................................................................................
132
The printer does not print after the wireless configuration completes
................................................................................
133
The printer does not print, and the computer has a third-party firewall installed
.........................................................
133
The wireless connection does not work after moving the wireless router or printer
.................................................
133
Cannot connect more computers to the wireless printer
..............................................................................................................
134
The wireless printer loses communication when connected to a VPN
................................................................................
134
The network does not appear in the wireless networks list
..........................................................................................................
134
The wireless network is not functioning
.......................................................................................................................................................
134
Reduce interference on a wireless network
.............................................................................................................................................
135
Appendix A
Service and support
...........................................................................................................................................................................................
136
HP limited warranty statement
......................................................................................................................................................................................
136
UK, Ireland, and Malta
.................................................................................................................................................................................................
137
Austria, Belgium, Germany, and Luxemburg
.............................................................................................................................................
138
Belgium, France, and Luxemburg
......................................................................................................................................................................
138
Italy
..........................................................................................................................................................................................................................................
139
Spain
......................................................................................................................................................................................................................................
140
Denmark
..............................................................................................................................................................................................................................
140
Norway
.................................................................................................................................................................................................................................
140
Sweden
.................................................................................................................................................................................................................................
141
Portugal
.................................................................................................................................................................................................................................
141
Greece and Cyprus
......................................................................................................................................................................................................
141
Hungary
...............................................................................................................................................................................................................................
142
Czech Republic
...............................................................................................................................................................................................................
142
Slovakia
................................................................................................................................................................................................................................
142
Poland
...................................................................................................................................................................................................................................
143
Bulgaria
................................................................................................................................................................................................................................
143
Romania
...............................................................................................................................................................................................................................
143
Belgium and the Netherlands
..............................................................................................................................................................................
144
Finland
..................................................................................................................................................................................................................................
144
Slovenia
...............................................................................................................................................................................................................................
144
Croatia
..................................................................................................................................................................................................................................
145
Latvia
.....................................................................................................................................................................................................................................
145
Lithuania
..............................................................................................................................................................................................................................
145
vi