HP Color LaserJet Enterprise CP4020 Service Manual - Page 417
Clear paper jams, Table 3-15
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Item X b A B, C D Description SR7 (PDU) Tray 4 feed sensor SR10 (PDU) Tray 5 feed sensor SR20 Top-of-Page sensor (TOP) SR14/15 Loop sensors 1/2 Item F X-1 X-2 X-3 SR5 Fuser delivery sensor Table 3-15 Common causes of jams (by area) Jam code Jammed media position 13.01.00 ● Leading edge of media fed from Tray 3 is stopped before T ● Leading edge of media fed from Tray 4 is stopped before X 13.30.00 ● Leading edge of media fed from Tray 5 is stopped before b ● Leading edge of media fed from Tray 1 is stopped before A ● Leading edge of media fed from Tray 2 is stopped before A ● Leading edge of media fed from Tray 3 is stopped before A ● Leading edge of media fed from Tray 4 is stopped before A ● Leading edge of media fed from Tray 5 is stopped before A 13.03.00 ● Leading edge of media fed from Tray 4 is stopped before T ● Leading edge of media fed from Tray 5 is stopped before T 13.02.00 13.04.00 ● Media stays at A ● Media stays at T 13.05.00 ● Leading edge of media is stopped between A and D 13.06.00 13.08.00 ● Media stays at D ● Media fed from Tray 4 stays at X ● Media fed from Tray 5 stays at b 13.12.00 ● Duplex refeed media is stopped between D and E 13.13.00 13.20.00 ● Duplex refeed media is stopped between E and A ● At power on with door closed, media stays at D 13.21.00 ● At auto-flushing, media stays at T, X, b, A, B/C, D, or E ● Media jammed at any position 13.1C.00 ● Media fuser wrap Description SR6 Delivery tray media full sensor Registration stop position Duplex media waiting position 1 (duplex models only) Duplex media waiting position 2 (duplex models only) ENWW Clear paper jams 385