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HP Color LaserJet Enterprise Flow MFP 5800zf User Guide - Page 282

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security settings HP Embedded Web Server 122, 124, 129 sending to email sending documents 100 serial number locating 3 settings fax 114, 120 reset to factory (default) settings 140 Sign In button locating 4 Sign Out button locating 4 sleep delay setting 137 small margins 208 software software license agreement 229, 241 special paper printing (Windows) 47 specifications electrical and acoustic 12 speed, optimizing 137 Stapler stacker clear jams 188 staples replacing 43 status, fax accessory page 225 storage, job Mac settings 52 store print jobs 52 stored jobs creating (Mac) 52 creating (Windows) 52 deleting 52, 54 printing 52, 54 storing jobs with Windows 52 subnet mask 133, 134 supplies counterfeit 229, 240 HP Embedded Web Server 129 low threshold settings 140 non-HP 229, 240 ordering 29 part numbers 29 recycling 247, 248 replacing staples 43 replacing toner cartridges 37 replacing toner collection unit 41 using when low 140 support online 229, 245 system requirements HP Embedded Web Server 122 T Taiwan EMI statement 255, 259 TCP/IP manually configuring IPv4 parameters 133 manually configuring IPv6 parameters 134 technical support online 229, 245 toner cartridge low threshold settings 140 using when low 140 toner cartridges components 37 memory chips 229, 240 non-HP 229, 240 order numbers 37 part numbers 29 recycling 247, 248 replacing 37 See toner cartridges warranty 229, 239 toner collection unit replacing 41 touchscreen locating features 4 transparencies printing (Windows) 47 Tray 1 jams 148 loading envelopes 26 locating 2 paper orientation 14, 16 Tray 2 jams 148, 154 loading 20 locating 2 paper orientation 22 Tray 3 paper orientation 22 Tray 4 jams 164, 171 trays capacity 7 included 7 locating 2 use alternative letterhead mode 25 troubleshooting check toner-cartridge status 195, 197 jams 148, 149 network problems 220 overview 139 paper feed problems 142 wired network 220 wireless network 222 troubleshooting tools HP Embedded Web Server 122, 124, 129 two-sided printing settings (Windows) 47 U USB sending to 109 USB port enabling 58, 60 USB storage accessories printing from 58 W warranty customer self repair 229, 245 license 229, 241 product 229 toner cartridges 229, 239 waste disposal 247, 249 web browser requirements HP Embedded Web Server 122 Web sites customer support 229, 245 fraud reports 229, 240 Material Safety Data Sheet (MSDS) 247, 252 websites HP Web Jetadmin, downloading 138 weight, printer 11 Wi-Fi Direct Print 11, 55, 56 wireless network troubleshooting 222 wireless network interference 222, 225 270 Index

Section	Page
Printer overview	13
Warning icons	13
Potential shock hazard	14
Printer views	14
Printer front view	14
Printer back view	15
Control-panel view	16
Printer specifications	19
Technical specifications	19
Supported operating systems	21
Mobile printing solutions	23
Printer dimensions	23
Power consumption, electrical specifications, and acoustic emissions	24
Operating-environment range	25
Printer hardware setup and software installation	25
Paper trays	26
Load paper to Tray 1 (multipurpose tray)	26
Load Tray 1 (multipurpose tray)	26
Tray 1 (multipurpose tray) paper orientation	28
Load paper to Tray 2	32
Load Tray 2 or the optional 550-sheet trays	32
Tray 2 and the optional 550-sheet trays paper orientation	34
Use alternative letterhead mode	37
Load and print envelopes	38
Print envelopes	38
Envelope orientation	38
Load and print labels	39
Manually feed labels	39
Label orientation	40
Supplies, accessories, and parts	41
Order supplies, accessories, and parts	41
Ordering	41
Supplies and accessories	41
Customer self-repair parts	43
Configure the HP toner-cartridge-protection supply settings	44
Introduction	44
Enable or disable the Cartridge Policy feature	44
Enable or disable the Cartridge Protection feature	46
Replace the toner cartridges	49
Toner cartridge information	49
Remove and replace the toner cartridge	51
Replace the toner collection unit (TCU)	53
Replace the toner collection unit (TCU)	53
Replace the staple cartridge (stapler models only)	55
Remove and replace the staple cartridge in the 3-bin stapler/stacker	55
Remove and replace the staple cartridge in the convenience stapler	57
Print	59
Print tasks (Windows)	59
How to print (Windows)	59
Automatically print on both sides (Windows)	60
Manually print on both sides (Windows)	60
Print multiple pages per sheet (Windows)	60
Select the paper type (Windows)	61
Additional print tasks	61
Print tasks (macOS)	62
How to print (macOS)	62
Automatically print on both sides (macOS)	62
Manually print on both sides (macOS)	62
Print multiple pages per sheet (macOS)	63
Select the paper type (macOS)	63
Additional print tasks	64
Store print jobs on the printer to print later or print privately	64
Introduction	64
Create a stored job (Windows)	64
Create a stored job (macOS)	65
Print a stored job	66
Delete a stored job	66
Information sent to printer for Job Accounting purposes	67
Mobile printing	67
Mobile printing solutions	67
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing	68
HP ePrint via email	69
AirPrint	69
Android embedded printing	70
Print from a USB flash drive	70
Enable the USB port for printing	70
Print USB documents	71
Print using the SuperSpeed USB 3.0 port (wired)	72
Method one: Enable the SuperSpeed USB 3.0 port from the printer control panel menus	72
Method two: Enable the SuperSpeed USB 3.0 port from the HP Embedded Web Server (network-connected printers only)	72
Copy	73
Make a copy	73
Copy on both sides (duplex)	75
Additional copy tasks	77
Scan	78
Set up Scan to Email	78
Introduction	78
Before you begin	78
Step one: Access the HP Embedded Web Server (EWS)	79
Step two: Configure the Network Identification settings	80
Step three: Configure the Send to Email feature	80
Step four: Configure the Quick Sets (optional)	90
Step five: Set up Send to Email to use Office 365 Outlook (optional)	90
Set up Scan to Network Folder	93
Introduction	93
Before you begin	93
Step one: Access the HP Embedded Web Server (EWS)	93
Step two: Set up Scan to Network Folder	94
Set up Scan to SharePoint	103
Introduction	103
Before you begin	103
Step one: Access the HP Embedded Web Server (EWS)	103
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set	104
Scan a file directly to a SharePoint site	106
Quick Set scan settings and options for Scan to SharePoint	107
Set up Scan to USB Drive	108
Introduction	109
Step one: Access the HP Embedded Web Server (EWS)	109
Step two: Enable Scan to USB Drive	109
Step three: Configure the Quick Sets (optional)	110
Default scan settings for Scan to USB Drive setup	111
Default file settings for Save to USB setup	111
Scan to email	112
Introduction	112
Scan to email	112
Scan to job storage	115
Introduction	115
Scan to job storage on the printer	115
Print from job storage on the printer	117
Scan to network folder	117
Introduction	117
Scan to network folder	117
Scan to SharePoint	119
Introduction	120
Scan to SharePoint	120
Scan to USB drive	121
Introduction	122
Scan to USB drive	122
Use HP JetAdvantage business solutions	123
Additional scan tasks	124
Fax	125
Set up fax	125
Introduction	125
Set up fax by using the printer control panel	125
Change fax configurations	126
Fax dialing settings	126
General fax send settings	127
Fax receive settings	128
Send a fax	129
Create a fax printing schedule	131
Block incoming faxes	132
Create a list of blocked fax numbers	132
Delete numbers from the list of blocked fax numbers	132
Additional fax tasks	132
Manage the printer	134
Advanced configuration with the HP Embedded Web Server (EWS)	134
Introduction	134
How to access the HP Embedded Web Server (EWS)	135
HP Embedded Web Server features	136
Configure IP network settings	144
Printer sharing disclaimer	144
View or change network settings	144
Rename the printer on a network	145
Manually configure IPv4 TCP/IP parameters from the control panel	145
Manually configure IPv6 TCP/IP parameters from the control panel	146
Link speed and duplex settings	146
Printer security features	147
Introduction	147
Security statements	147
Assign an administrator password	147
IP Security	148
Encryption support: HP High Performance Secure Hard Disks	149
Lock the formatter	149
Energy-conservation settings	149
Set the sleep timer and configure the printer to use 1 watt or less of power	149
Set the sleep schedule	149
HP Web Jetadmin	150
Software and firmware updates	150
Solve problems	151
Control panel help system	151
Reset factory settings	152
Introduction	152
Method one: Reset factory settings from the printer control panel	152
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)	152
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS	152
Change the “Very Low” settings	153
Order supplies	154
Printer does not pick up paper or misfeeds	154
Introduction	154
The printer does not pick up paper	154
The printer picks up multiple sheets of paper	157
The document feeder jams, skews, or picks up multiple sheets of paper	159
Clear paper jams	160
Paper jam locations	160
Auto-navigation for clearing paper jams	161
Experiencing frequent or recurring paper jams?	161
31.13.yz jam error in the document feeder	161
13.B2.D1 jam error in Tray 1 (multipurpose tray)	164
13.B2.D2 jam error in Tray 2	166
13.A3 jam error in Tray 3	171
13.A4 jam error in Tray 4	176
13.A5 jam error in Tray 5	183
13.B2 jam error in right door	190
13.B4 jam errors in the right door	193
13.B9 jam errors in the fuser	195
13.E1 jam error in the output bin	199
13.60 jam errors in the fuser exit area when printing to a 3 bin stapler/stacker	200
13.80, 13.83, or 13.84 jam errors in the 3 Bin Stapler/Stacker	202
Resolving color print quality problems	206
Introduction	207
Troubleshoot print quality	207
Improve copy image quality	220
Check the scanner glass for dirt and smudges	221
Calibrate the scanner	222
Check the paper settings	223
Check the image-adjustment settings	223
Optimize copy quality for text or pictures	224
Improve scan image quality	224
Check the scanner glass for dirt and smudges	224
Check the resolution settings	226
Check the color settings	226
Check the image-adjustment settings	226
Optimize scan quality for text or pictures	227
Check the output-quality settings	228
Improve fax image quality	228
Check the scanner glass for dirt and smudges	228
Check the send-fax resolution settings	230
Check the image-adjustment settings	230
Optimize fax quality for text or pictures	231
Check the error-correction setting	231
Check the fit-to-page setting	232
Send to a different fax machine	232
Check the sender's fax machine	232
Solve wired network problems	232
Introduction	232
Poor physical connection	233
The computer is unable to communicate with the printer	233
The printer is using incorrect link and duplex settings for the network	233
New software programs might be causing compatibility problems	233
The computer or workstation might be set up incorrectly	234
The printer is disabled, or other network settings are incorrect	234
Solve wireless network problems	234
Introduction	234
Wireless connectivity checklist	234
The printer does not print after the wireless configuration completes	235
The printer does not print, and the computer has a third-party firewall installed	235
The wireless connection does not work after moving the wireless router or printer	235
Cannot connect more computers to the wireless printer	236
The wireless printer loses communication when connected to a VPN	236
The network does not appear in the wireless networks list	236
The wireless network is not functioning	236
Reduce interference on a wireless network	237
Solve fax problems	237
Checklist for solving fax problems	237
General fax problems	239
Service and support	241
HP limited warranty statement	241
UK, Ireland, and Malta	242
Austria, Belgium, Germany, and Luxemburg	243
Belgium, France, and Luxemburg	243
Italy	244
Spain	245
Denmark	245
Norway	245
Sweden	246
Portugal	246
Greece and Cyprus	246
Hungary	247
Czech Republic	247
Slovakia	247
Poland	248
Bulgaria	248
Romania	248
Belgium and the Netherlands	249
Finland	249
Slovenia	249
Croatia	250
Latvia	250
Lithuania	250
Estonia	250
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	251
Long life consumable and maintenance kit limited warranty statement	251
HP policy on non-HP supplies	252
HP anticounterfeit Web site	252
Data stored on the toner cartridge	252
End User License Agreement	253
Customer self-repair warranty service	257
Customer support	257
Environmental product stewardship program	259
Protecting the environment	259
Ozone production	259
Power consumption	259
Toner consumption	259
Paper use	260
Plastics	260
HP LaserJet print supplies	260
Paper	260
Material restrictions	260
Battery information	260
Disposal of waste equipment by users (EU, UK, and India)	261
Electronic hardware recycling	261
Brazil hardware recycling information	261
WEEE (Turkey)	262
Chemical substances	262
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements	262
SEPA Ecolabel User Information (China)	262
The regulation of the implementation on China energy label for printer, fax, and copier	262
Restriction on Hazardous Substances statement (India)	263
Substances Table (China)	264
Material Safety Data Sheet (MSDS)	264
EPEAT	265
Substances Table (Taiwan)	265
For more information	265
Regulatory information	267
Regulatory statements	267
Regulatory model identification numbers	267
European Union & United Kingdom Regulatory Notice	267
FCC regulations	268
Canada - Industry Canada ICES-003 Compliance Statement	268
VCCI statement (Japan)	268
EMC statement (Korea)	268
EMC statement (China)	268
Power cord instructions	269
Power cord statement (Japan)	269
Laser safety	269
Laser statement for Finland	269
Nordic Statements (Denmark, Finland, Norway, Sweden)	270
GS statement (Germany)	270
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)	271
Taiwan BSMI USB Port (Walk-up) statement	271
EMI statement (Taiwan)	271
Product stability	272
Telecom (fax) statements	272
Fax Cord Statement	272
Europe Statement for Telecom Operation	272
Declaração para a ANATEL do Brasil	272
New Zealand Telecom Statements	272
Additional FCC statement for telecom products (US)	273
Telephone Consumer Protection Act (US)	273
Industry Canada CS-03 requirements	273
Japan Telecom Mark	275
Belarus	275
Wireless statements	275
European regulatory notice	275
FCC compliance statement—United States	275
Australia statement	276
Brazil: (Portuguese)	276
Canadian statements	276
Products with 5 GHz Operation Industry of Canada	276
Exposure to Radio Frequency Radiation (Canada)	276
European Regulatory Notice	277
China CMIIT Wireless Statement	277
Notice for use in Japan	277
Notice for use in Russia	277
Mexico statement	277
Taiwan statement	277
Taiwan NCC statement	277
Thailand Wireless Statement	278
Belarus	278
RFID/NFC Statement	278
China Short Range Device Statement	278

Match case Limit results 1 per page

security settings

HP Embedded Web

Server

122, 124, 129

sending to email

sending documents

100

serial number

locating

settings

fax

114, 120

reset to factory (default)

settings

140

locating

Sign Out button

locating

sleep delay

setting

137

small margins

208

software

software license

agreement

229, 241

special paper

printing (Windows)

specifications

electrical and acoustic

speed, optimizing

137

Stapler stacker

clear jams

188

staples

replacing

status, fax accessory page

225

storage, job

Mac settings

store print jobs

stored jobs

creating (Mac)

creating (Windows)

deleting

52, 54

printing

52, 54

storing jobs

with Windows

subnet mask

133, 134

supplies

counterfeit

229, 240

HP Embedded Web

Server

129

low threshold settings

140

non-HP

229, 240

ordering

part numbers

recycling

247, 248

replacing staples

replacing toner cartridges

replacing toner collection

unit

using when low

140

support

online

229, 245

system requirements

HP Embedded Web

Server

122

Taiwan EMI statement

255, 259

TCP/IP

manually configuring IPv4

parameters

133

manually configuring IPv6

parameters

134

technical support

online

229, 245

toner cartridge

low threshold settings

140

using when low

140

toner cartridges

components

memory chips

229, 240

non-HP

229, 240

order numbers

part numbers

recycling

247, 248

replacing

See

toner cartridges

warranty

229, 239

toner collection unit

replacing

touchscreen

locating features

transparencies

printing (Windows)

Tray 1

jams

148

loading envelopes

locating

paper orientation

14, 16

Tray 2

jams

148, 154

locating

paper orientation

Tray 3

paper orientation

Tray 4

jams

164, 171

trays

capacity

included

locating

use alternative letterhead

mode

troubleshooting

check toner-cartridge

status

195, 197

jams

148, 149

network problems

220

overview

139

paper feed problems

142

wired network

220

wireless network

222

troubleshooting tools

HP Embedded Web

Server

122, 124, 129

two-sided printing

settings (Windows)

USB

sending to

109

USB port

enabling

58, 60

USB storage accessories

printing from

warranty

customer self repair

229, 245

license

229, 241

product

229

toner cartridges

229, 239

waste disposal

247, 249

web browser requirements

HP Embedded Web

Server

122

Web sites

customer support

229, 245

fraud reports

229, 240

Material Safety Data Sheet

(MSDS)

247, 252

websites

HP Web Jetadmin,

downloading

138

weight, printer

Wi-Fi Direct Print

11, 55, 56

wireless network

troubleshooting

222

wireless network

interference

222, 225

270

Index