Control panel help system
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139
Reset factory settings
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140
Introduction
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140
Method one: Reset factory settings from the printer control panel
........................................................................................
140
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only)
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140
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
..................
140
Change the “Very Low” settings
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141
Order supplies
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142
Printer does not pick up paper or misfeeds
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142
Introduction
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142
The printer does not pick up paper
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142
The printer picks up multiple sheets of paper
.........................................................................................................................................
145
The document feeder jams, skews, or picks up multiple sheets of paper
...........................................................................
147
Clear paper jams
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148
Paper jam locations
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148
Auto-navigation for clearing paper jams
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149
Experiencing frequent or recurring paper jams?
..................................................................................................................................
149
31.13.yz jam error in the document feeder
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149
13.B2.D1 jam error in Tray 1 (multipurpose tray)
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152
13.B2.D2 jam error in Tray 2
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154
13.A3 jam error in Tray 3
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159
13.A4 jam error in Tray 4
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164
13.A5 jam error in Tray 5
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171
13.B2 jam error in right door
...................................................................................................................................................................................
178
13.B4 jam errors in the right door
......................................................................................................................................................................
181
13.B9 jam errors in the fuser
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183
13.E1 jam error in the output bin
...........................................................................................................................................................................
187
13.60 jam errors in the fuser exit area when printing to a 3 bin stapler/stacker
............................................................
188
13.80, 13.83, or 13.84 jam errors in the 3 Bin Stapler/Stacker
........................................................................................................
190
Resolving color print quality problems
....................................................................................................................................................................
194
Introduction
.......................................................................................................................................................................................................................
195
Troubleshoot print quality
.......................................................................................................................................................................................
195
Improve copy image quality
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208
Check the scanner glass for dirt and smudges
....................................................................................................................................
209
Calibrate the scanner
................................................................................................................................................................................................
210
Check the paper settings
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211
Check the image-adjustment settings
..........................................................................................................................................................
211
Optimize copy quality for text or pictures
...................................................................................................................................................
212
Improve scan image quality
.............................................................................................................................................................................................
212
Check the scanner glass for dirt and smudges
.....................................................................................................................................
212
Check the resolution settings
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214
Check the color settings
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214
Check the image-adjustment settings
.........................................................................................................................................................
214
Optimize scan quality for text or pictures
...................................................................................................................................................
215
Check the output-quality settings
....................................................................................................................................................................
216
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