HP Color LaserJet Enterprise MFP X57945dn User Guide - Page 190
B4 jam errors in the right door, If the error persists
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3. Gently remove any jammed paper from the duplexer paper path. IMPORTANT: Make sure the paper being used is not to short for the printers duplexer requirements. 4. Close the right door. 5. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 6. Ensure the paper tray guides are set to the correct size for the paper loaded. 7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B4 jam errors in the right door Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 13.B4 jam errors in the right door 179
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