HP Color LaserJet Pro M153-M154 User Guide
HP Color LaserJet Pro M153-M154 Manual
 |
View all HP Color LaserJet Pro M153-M154 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Color LaserJet Pro M153-M154 manual content summary:
- HP Color LaserJet Pro M153-M154 | User Guide - Page 1
Color LaserJet Pro M153-M154 User Guide www.hp.com/support/ljM153 - HP Color LaserJet Pro M153-M154 | User Guide - Page 2
- HP Color LaserJet Pro M153-M154 | User Guide - Page 3
Color LaserJet Pro M153-M154 User Guide - HP Color LaserJet Pro M153-M154 | User Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Color LaserJet Pro M153-M154 | User Guide - Page 5
Printer overview ...1 Printer views ...2 Printer front view ...2 Printer back view ...3 Control panel view ...4 Printer specifications ...5 Technical specifications ...5 Supported operating systems ...5 Mobile printing solutions ...7 Printer ...18 Introduction ...18 Manually feed labels ...18 Label - HP Color LaserJet Pro M153-M154 | User Guide - Page 6
...44 View or change network settings ...44 Rename the printer on a network ...45 Manually configure IPv4 TCP/IP parameters 46 Printer security features ...47 Introduction ...47 Assign or change the system password using the HP Embedded Web Server 47 Energy-conservation settings ...49 Introduction - HP Color LaserJet Pro M153-M154 | User Guide - Page 7
Inactivity delay and configure the printer to use 1 watt or less of power .... 50 Set the Delay Shut Down setting ...51 HP Web Jetadmin ...53 Update the firmware ...54 Update the firmware using the Firmware Update Utility 54 6 Solve problems ...55 Customer support ...56 Interpret control-panel - HP Color LaserJet Pro M153-M154 | User Guide - Page 8
print driver ...76 Check the EconoMode settings ...76 Adjust Print Density ...77 Calibrate the printer to align the colors ...78 Adjust color settings (Windows) ...79 Print and interpret the print quality page ...79 Resolving print quality problems ...81 Introduction ...81 Troubleshoot print - HP Color LaserJet Pro M153-M154 | User Guide - Page 9
. For current information, see www.hp.com/ support/ljM153. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information - HP Color LaserJet Pro M153-M154 | User Guide - Page 10
Printer views ● Printer front view ● Printer back view ● Control panel view Printer front view 2 3 4 5 6 1 Control panel 2 Output bin 3 Output bin extension 4 Front door (access to the toner cartridges) 5 Model name 6 Tray 1 7 Power button 1 7 2 Chapter 1 Printer overview ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 11
Printer back view 1 2 3 4 5 1 Rear door (access for clearing jams) 2 Power connection 3 Serial number and product number label 4 USB interface port 5 Ethernet port (network models only) ENWW Printer views 3 - HP Color LaserJet Pro M153-M154 | User Guide - Page 12
receiving print data. Press this button to begin a print job. If the printer is in an error state, press the Resume button to clear the error and resume printing. In manual duplex mode, press the Resume button to print the second side of the page. Press this button to cancel a print job - HP Color LaserJet Pro M153-M154 | User Guide - Page 13
print driver from the printer-support website for this printer: www.hp.com/support/ljM153. OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy - HP Color LaserJet Pro M153-M154 | User Guide - Page 14
, OS X 10.12 Sierra To install the print driver, download HP Easy Start from 123.hp.com/LaserJet. Follow the steps provided to install the printer software and print driver. NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM153 for HP's allinclusive help for the - HP Color LaserJet Pro M153-M154 | User Guide - Page 15
NOTE: For HP UPD driver support for this printer, go to www.hp.com/go/ supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP ePrint app (Available for Android, iOS, and Blackberry) ● HP - HP Color LaserJet Pro M153-M154 | User Guide - Page 16
.6 mm (14.9 in) 392 mm (15.4 in) 13.3 kg (29.3 lb) Printer fully open 244.2 mm (9.6 in) 855 mm (33.7 in) 392 mm (15.4 in) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljM153 for current information. CAUTION: Power requirements are based on the country - HP Color LaserJet Pro M153-M154 | User Guide - Page 17
and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM153 for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and - HP Color LaserJet Pro M153-M154 | User Guide - Page 18
10 Chapter 1 Printer overview ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 19
. For current information, see www.hp.com/ support/ljM153. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information - HP Color LaserJet Pro M153-M154 | User Guide - Page 20
at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. Load Tray 1 Introduction The following information describes how to load paper into Tray 1. This tray holds up to 150 sheets of 75 g/m2 (20 lb - HP Color LaserJet Pro M153-M154 | User Guide - Page 21
latches and sliding the guides to the size of the paper being used. NOTE: To load legal-size paper, extend the tray front by pressing the blue latch and pulling the front of the tray. When loaded with legal-size paper, Tray 1 extends from the front of the printer approximately 57.5 mm - HP Color LaserJet Pro M153-M154 | User Guide - Page 22
4. Adjust the guides so that they lightly touch the paper stack, but do not bend it. NOTE: Do not adjust the paper guides tightly against the paper stack. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. 5. Close the tray. 14 Chapter 2 Paper trays - HP Color LaserJet Pro M153-M154 | User Guide - Page 23
Tray 1 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table. Paper type Letterhead or preprinted Image orientation Portrait Output 1-sided printing Paper size Letter, Legal, Executive, Oficio (8.5 x 13), A4, A6, B5 ( - HP Color LaserJet Pro M153-M154 | User Guide - Page 24
Paper type Image orientation Output 2-sided printing Paper size A5 How to load paper Face-down Top edge toward the back of the tray Prepunched Portrait 1-sided printing or 2sided printing Letter, Legal, Executive, Oficio (8.5 x 13), A4, A6, B5 (JIS), B5 (ISO), Postcard #10, Japanese Postcard - HP Color LaserJet Pro M153-M154 | User Guide - Page 25
Tray 1 holds up to 5 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer. Print envelopes 1. From the software program, select the Print - HP Color LaserJet Pro M153-M154 | User Guide - Page 26
sheets of labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that - HP Color LaserJet Pro M153-M154 | User Guide - Page 27
. For current information, see www.hp.com/ support/ljM153. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information - HP Color LaserJet Pro M153-M154 | User Guide - Page 28
many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider - HP Color LaserJet Pro M153-M154 | User Guide - Page 29
as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty. ● Parts listed as Optional self-replacement can be installed by - HP Color LaserJet Pro M153-M154 | User Guide - Page 30
, go to HP SureSupply at www.hp.com/go/ suresupply. Scroll to the bottom of the page and verify that the country/region is correct. The printer uses four colors and has a different toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside - HP Color LaserJet Pro M153-M154 | User Guide - Page 31
2 1 3 1 Handle 2 Imaging drum 3 Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner cartridge box. ENWW Replace the - HP Color LaserJet Pro M153-M154 | User Guide - Page 32
Remove and replace the toner cartridges 1. Open the front door. 2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer. 3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it. 24 Chapter 3 Supplies, accessories, and parts - HP Color LaserJet Pro M153-M154 | User Guide - Page 33
4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging. 5. Remove the toner cartridge from the opened packaging shell. Save all packaging for recycling the used toner cartridge. NOTE: Avoid touching the green imaging drum. Fingerprints on the imaging - HP Color LaserJet Pro M153-M154 | User Guide - Page 34
7. Install the new toner cartridge. Make sure that the color chip on the cartridge matches the color chip on the drawer. NOTE: Avoid touching the green imaging drum. Fingerprints on the imaging drum can cause print defects. 8. Close the toner cartridge drawer. 9. - HP Color LaserJet Pro M153-M154 | User Guide - Page 35
. For current information, see www.hp.com/ support/ljM153. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information - HP Color LaserJet Pro M153-M154 | User Guide - Page 36
steps: ● Windows 10: Select Print, and then select the printer. ● Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Finishing - HP Color LaserJet Pro M153-M154 | User Guide - Page 37
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog. the printer. ● Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver features when - HP Color LaserJet Pro M153-M154 | User Guide - Page 38
4. Select the option for the type of paper you are using, and then click OK. 5. Click OK to close the Document Properties dialog. 6. In the Print dialog, click Print to print the job. 30 Chapter 4 Print ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 39
: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu. NOTE: The name of the - HP Color LaserJet Pro M153-M154 | User Guide - Page 40
from the Media & Quality or Paper/Quality options. NOTE: This list contains the master set of options available. Some options are not available on all printers. ● Media Type: Select the option for the type of paper for the print job. ● Print Quality: Select the resolution level for the print job - HP Color LaserJet Pro M153-M154 | User Guide - Page 41
hp.com/go/ LaserJetMobilePrinting. NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email ● HP 4. Choose one of the following connection methods: ● Manual ● Automatic ENWW Mobile printing 33 - HP Color LaserJet Pro M153-M154 | User Guide - Page 42
and phones with the HP Print Service or Mopria mobile printing plugin installed ● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed The following devices and computer operating systems do not support Wi-Fi Direct, but can print to a printer that does: ● Apple - HP Color LaserJet Pro M153-M154 | User Guide - Page 43
installed, it might be helpful to provide each printer a unique Wi-Fi Direct name for easier printer identification for Wi-Fi Direct printing. Change the printer Wi-Fi Direct name Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS): Step one: Open the - HP Color LaserJet Pro M153-M154 | User Guide - Page 44
to PDF (in the bottom left of the driver screen). Select HP ePrint. For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®. Windows and OS X both support IPP printing to LAN or WAN network-connected - HP Color LaserJet Pro M153-M154 | User Guide - Page 45
X, and is not technically a print driver. NOTE: HP ePrint Software does not support USB printing. AirPrint Direct printing using Apple's AirPrint is supported for iOS and from Mac computers running OS X 10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or - HP Color LaserJet Pro M153-M154 | User Guide - Page 46
38 Chapter 4 Print ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 47
. For current information, see www.hp.com/ support/ljM153. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information - HP Color LaserJet Pro M153-M154 | User Guide - Page 48
7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. 2. In the HP Printer Assistant, select Tools from the navigation bar, and then select Device Setup & Software. 40 Chapter - HP Color LaserJet Pro M153-M154 | User Guide - Page 49
connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. You do not have to have Internet access to open and use the HP Embedded Web Server. When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE - HP Color LaserJet Pro M153-M154 | User Guide - Page 50
printer generates. ● Color Usage Log: Shows a summary of color jobs that the printer has produced. ● Event Log: Shows a list of all printer supplies information. ● Service: Perform the cleaning procedure on the printer. ● Save and Restore: Save the current settings for the printer to a file on - HP Color LaserJet Pro M153-M154 | User Guide - Page 51
allows the network administrator to set up Wireless Direct functionality. This tab does not appear if the printer is directly connected to a computer. Provides the ability to change network settings from your computer. HP Web Services tab Use this tab to set up and use various web tools with the - HP Color LaserJet Pro M153-M154 | User Guide - Page 52
● Manually configure IPv4 TCP/IP parameters Introduction Use the following sections to configure the printer network settings. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go - HP Color LaserJet Pro M153-M154 | User Guide - Page 53
the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers a. Print a configuration page to determine the IP address - HP Color LaserJet Pro M153-M154 | User Guide - Page 54
Use the EWS to manually set an IPv4 address, subnet mask, and default gateway. 1. Open the HP Embedded Web Server (EWS): Direct-connected printers a. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the - HP Color LaserJet Pro M153-M154 | User Guide - Page 55
the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers a. Print a configuration page to determine the IP address - HP Color LaserJet Pro M153-M154 | User Guide - Page 56
NOTE: Make note of the password and store it in a safe place. 6. Click the Apply button. NOTE: Make note of the password and store it in a safe place. 48 Chapter 5 Manage the printer ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 57
the toner cartridge. NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server. 1. From the software program, select the Print option. 2. Select the printer, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab - HP Color LaserJet Pro M153-M154 | User Guide - Page 58
the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers a. Print a configuration page to determine the IP address - HP Color LaserJet Pro M153-M154 | User Guide - Page 59
the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers a. Print a configuration page to determine the IP address - HP Color LaserJet Pro M153-M154 | User Guide - Page 60
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website - HP Color LaserJet Pro M153-M154 | User Guide - Page 61
HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go - HP Color LaserJet Pro M153-M154 | User Guide - Page 62
in order to use this method. 1. Go to www.hp.com/go/support, select your country/region or language, and then click the Get software and drivers link. 2. Type the printer name in the search field, press the ENTER button, and then select the printer from the list of search results. 3. Select the - HP Color LaserJet Pro M153-M154 | User Guide - Page 63
. For current information, see www.hp.com/ support/ljM153. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information - HP Color LaserJet Pro M153-M154 | User Guide - Page 64
and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com. www.hp.com/support/ljM153 www.hp.com/go/carepack www.register.hp.com 56 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 65
off" Symbol for "light on" Symbol for "light blinking" Table 6-2 Control-panel light patterns Light status State of the printer The Attention light is blinking. The printer is in manual-feed mode. Action Load the correct paper type and size into the input tray. Press the Resume button to - HP Color LaserJet Pro M153-M154 | User Guide - Page 66
support. 1. Turn off the printer or disconnect the power cord from the printer. 2. Wait 30 seconds, and then turn on the printer or reconnect the power cord to the printer. 3. Wait for the printer to initialize. If the error persists, contact HP customer support. 58 Chapter 6 Solve problems - HP Color LaserJet Pro M153-M154 | User Guide - Page 67
the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers a. Print a configuration page to determine the IP address - HP Color LaserJet Pro M153-M154 | User Guide - Page 68
-connected printers a. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name. 60 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 69
Setting (Color Cartridges): drop-down: ● Select the Stop option to set the printer to service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. To access, in a supported on your computer, enter the printer - HP Color LaserJet Pro M153-M154 | User Guide - Page 70
problems if the printer guides to the appropriate indentation in the tray. 5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually to the tray. 2. Use only paper that meets HP specifications for this product. 3. Use paper that is - HP Color LaserJet Pro M153-M154 | User Guide - Page 71
Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer. ● Paper jam locations ● Experiencing frequent or recurring paper jams? ● Clear paper jams in Tray 1 ● Clear paper jams in the rear door and the fuser area ● - HP Color LaserJet Pro M153-M154 | User Guide - Page 72
the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. c. On the System tab, click Service. d. In the Cleaning Mode area, click Start to - HP Color LaserJet Pro M153-M154 | User Guide - Page 73
If none of these steps resolves the problem, the printer might need service. Contact HP customer support. ENWW Clear paper jams 65 - HP Color LaserJet Pro M153-M154 | User Guide - Page 74
Clear paper jams in Tray 1 Use the following procedure to clear jams in Tray 1. When a jam occurs, the Attention LED flashes. 1. Pull the tray completely out of the printer. 2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 1. 66 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 75
to clear jams in the rear door and fuser area. When a jam occurs, the Attention LED flashes. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 1. Open the rear door. ENWW Clear paper jams 67 - HP Color LaserJet Pro M153-M154 | User Guide - Page 76
2. Gently pull out any jammed paper from the rollers in the rear door area. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 3. Close the rear door. 68 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 77
in all possible jam locations related to the output bin. When a jam occurs, the Attention LED flashes. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 1. Open the rear door. 2. If paper is visible in the output bin, grasp - HP Color LaserJet Pro M153-M154 | User Guide - Page 78
3. Gently pull out any jammed paper from the rollers in the rear door area. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 4. Close the rear door. 70 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 79
print driver ● Check the EconoMode settings ● Adjust Print Density ● Calibrate the printer to align the colors ● Adjust color settings (Windows) ● Print and interpret the print quality page Introduction The following information provides troubleshooting steps to resolve print-quality problems - HP Color LaserJet Pro M153-M154 | User Guide - Page 80
printer firmware. For more information, see the Update the firmware section of this User Guide. Print from a different software program Try printing from a different software program. If the page prints correctly, the problem Printer menu, select the printer. 3. By default, the print driver displays - HP Color LaserJet Pro M153-M154 | User Guide - Page 81
applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated page. 1. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: - HP Color LaserJet Pro M153-M154 | User Guide - Page 82
. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts - HP Color LaserJet Pro M153-M154 | User Guide - Page 83
HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers computer. 2. Click the System tab, and then select the Service page. 3. In the Adjust Alignment area, select the tray - HP Color LaserJet Pro M153-M154 | User Guide - Page 84
following drivers from the HP Web site: www.hp.com/support/ljM153. HP PCL.6 driver HP PCL 6 driver HP PCL-6 driver HP UPD PS driver HP UPD PCL 6 If available, this printer-specific print driver supports older If the entire page is too light, use these settings: 76 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 85
the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Network-connected printers a. Print a configuration page to determine the IP address - HP Color LaserJet Pro M153-M154 | User Guide - Page 86
quality. Follow these steps to resolve print-quality problems such as misaligned color, colored shadows, blurry graphics, or other print-quality issues. 1. Open the HP Embedded Web Server (EWS): Direct-connected printers a. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click - HP Color LaserJet Pro M153-M154 | User Guide - Page 87
or to save color toner. 5. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job. Print and interpret the print quality page 1. Open the HP Embedded Web Server (EWS). Direct-connected printers a. Open the HP Printer Assistant - HP Color LaserJet Pro M153-M154 | User Guide - Page 88
as it displays on the printer configuration page. Press the problem, determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that toner cartridge. ● If streaks appear in multiple color bands, contact HP - HP Color LaserJet Pro M153-M154 | User Guide - Page 89
● Blank pages ● Black pages ● Dark or light bands ● Dark or light streaks ● Missing toner ● Skewed images ● Colors that do not align ● Curled paper Troubleshoot print quality problems Table 6-3 Image defects table quick reference Defect Defect Table 6-4 Light print on page 83 Table 6-5 Gray - HP Color LaserJet Pro M153-M154 | User Guide - Page 90
6-9 Streak defects on page 86 Table 6-10 Fixing/fuser defects on page 87 Table 6-11 Image placement defects on page 87 Table 6-12 Color plane registrations defects (color models only) on page 88 Table 6-13 Output defects on page 88 Image defects, no matter the cause, can often be resolved using - HP Color LaserJet Pro M153-M154 | User Guide - Page 91
disabled both at the printer control panel and in the print driver. 4. Make sure that the cartridge is installed correctly. 5. Print a Supply status page and check for life and usage of the cartridge. 6. Replace the cartridge. 7. If the problem persists, go to support.hp.com. ENWW Resolving print - HP Color LaserJet Pro M153-M154 | User Guide - Page 92
menu, and then adjust the toner density to a lower level. 5. Make sure that the printer is in within the supported operating temperature and humidity range. 6. Replace the cartridge. 7. If the problem persists, go to support.hp.com. Possible solutions 1. Make sure that the cartridge is genuine - HP Color LaserJet Pro M153-M154 | User Guide - Page 93
on the printer control panel, go to the Adjust Paper Types menu, and then choose a print mode that is designed for a slightly heavier media than what you are using. This slows the print speed and might improve the print quality. 6. If the problem persists, go to support.hp.com. ENWW Resolving - HP Color LaserJet Pro M153-M154 | User Guide - Page 94
color printer's environmental specifications for allowable temperature and humidity levels. 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. Print a cleaning page. 4. Check the toner level in the cartridge. 5. If the problem persists, go to support.hp - HP Color LaserJet Pro M153-M154 | User Guide - Page 95
solutions 1. Reprint the document. 2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 3. If the problem persists, go to support.hp.com. 1. Reprint the document. 2. Check the paper type in the paper tray and adjust the - HP Color LaserJet Pro M153-M154 | User Guide - Page 96
Solve problems Possible solutions 1. Reprint the document. 2. From the printer control panel, calibrate the printer. 3. problem persists, go to support.hp.com. 1. Reprint the document. 2. Extend the output bin extension. 3. If the defect is caused by extreme paper curl, complete the troubleshooting - HP Color LaserJet Pro M153-M154 | User Guide - Page 97
the printer ● The printer cannot be found during driver installation ● A periodic failure to print NOTE: If you have been experiencing intermittent loss of network productivity, first update the printer firmware. For instructions on how to update the printer firmware, go to http://support.hp.com - HP Color LaserJet Pro M153-M154 | User Guide - Page 98
. The printer is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If you change these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that - HP Color LaserJet Pro M153-M154 | User Guide - Page 99
interference on a wireless network Introduction Use the troubleshooting information to help resolve issues. NOTE: To determine whether HP NFC and Wi-Fi Direct printing are enabled on your printer, print a configuration page from the printer control panel Wireless connectivity checklist ● Verify that - HP Color LaserJet Pro M153-M154 | User Guide - Page 100
. ● Verify that the print driver is installed on the computer. ● Verify that you have selected the correct printer port. ● Verify that the computer and printer connect to the same wireless network. ● For OS X, verify that the wireless router supports Bonjour. The printer does not print after the - HP Color LaserJet Pro M153-M154 | User Guide - Page 101
connects to the same network that the computer connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. c. If the numbers are not the same, the devices are not connecting to the - HP Color LaserJet Pro M153-M154 | User Guide - Page 102
in the address line, type the IP address or host name exactly as it displays on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If in a central location in line of sight with the wireless printers on the network. 94 Chapter 6 Solve problems ENWW - HP Color LaserJet Pro M153-M154 | User Guide - Page 103
locating 2 covers, locating 2 customer support online 56 D defaults, restoring 59 dimensions, printer 8 double-sided printing Mac 31 Windows 28 drivers, supported 5 duplex printing Mac 31 duplex printing (double-sided) Windows 28 duplexing manually (Mac) 31 manually (Windows) 28 E EconoMode setting - HP Color LaserJet Pro M153-M154 | User Guide - Page 104
locating 2 power-down delay setting 51 print drivers, supported 5 print on both sides Mac 31 manually, Windows 28 Windows 28 product and serial 5 locating 2 troubleshooting check toner-cartridge status 73 LED, errors 57 LED, light patterns 57 network problems 89 paper feed problems 62 wired network - HP Color LaserJet Pro M153-M154 | User Guide - Page 105
web browser requirements HP Embedded Web Server 41 Web sites customer support 56 HP Web Jetadmin, downloading 53 weight, printer 8 Wi-Fi Direct printing 7, 33 wireless network troubleshooting 91 wireless network interference 94 ENWW Index 97 - HP Color LaserJet Pro M153-M154 | User Guide - Page 106
98 Index ENWW
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
 |
 |
User Guide
www.hp.com/support/ljM153
Color LaserJet Pro M153-M154