HP Color LaserJet Pro M153-M154 User Guide - Page 66

Solve problems, Control-panel light patterns continued

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Table 6-2 Control-panel light patterns (continued) Light status State of the printer The printer has detected multiple unauthorized supplies. The cartridge sensor has experienced an error. The loaded paper is not the size needed for the print job. The printer has experienced a general engine error. Incorrect firmware has been loaded. The printer has experienced a bad code signature. The printer has experienced an engine cable error. The printer has experienced a controlpanel cable error. The Attention and Ready lights are The printer has experienced a fatal error on. from which it cannot recover. Action Replace the supplies. Replace the toner cartridge. Replace the paper, or press the Resume button to continue with the size currently loaded. Press the Resume button to continue. If the error repeats, turn off the printer. Wait 30 seconds, and then turn on the printer. Press the Resume the correct firmware. button to continue, Load Press the Resume signature. button to accept the Press the Resume button to continue. If the error persists, contact HP customer support. Press the Resume button to continue. If the error persists, contact HP customer support. 1. Turn off the printer or disconnect the power cord from the printer. 2. Wait 30 seconds, and then turn on the printer or reconnect the power cord to the printer. 3. Wait for the printer to initialize. If the error persists, contact HP customer support. 58 Chapter 6 Solve problems ENWW

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Table 6-2
Control-panel light patterns (continued)
Light status
State of the printer
Action
The printer has detected multiple
unauthorized supplies.
Replace the supplies.
The cartridge sensor has experienced an
error.
Replace the toner cartridge.
The loaded paper is not the size needed
for the print job.
Replace the paper, or press the Resume
button to continue with the size currently loaded.
The printer has experienced a general
engine error.
Press the Resume
button to continue.
If the error repeats, turn off the printer. Wait 30
seconds, and then turn on the printer.
Incorrect firmware has been loaded.
Press the Resume
button to continue, Load
the correct firmware.
The printer has experienced a bad code
signature.
Press the Resume
button to accept the
signature.
The printer has experienced an engine
cable error.
Press the Resume
button to continue.
If the error persists, contact HP customer support.
The printer has experienced a control-
panel cable error.
Press the Resume
button to continue.
If the error persists, contact HP customer support.
The Attention and Ready lights are
on.
The printer has experienced a fatal error
from which it cannot recover.
1.
Turn off the printer or disconnect the power
cord from the printer.
2.
Wait 30 seconds, and then turn on the printer or
reconnect the power cord to the printer.
3.
Wait for the printer to initialize.
If the error persists, contact HP customer support.
58
Chapter 6
Solve problems
ENWW