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HP Dc7700 HP Compaq Business PC with vPro Technology AMT 2.1 Firmware Update - Page 19

What if the PC does not complete the BIOS or ME flash process?, What is a processor microcode update

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What if the PC does not complete the BIOS or ME flash process? HP business PC products provide flash disaster recovery if the BIOS flash process fails to complete. The BIOS will automatically detect that the BIOS flash process did not properly complete and boot in recovery mode. With most business PC models, the user or administrator will be presented with the following screen. It will boot the PC in a recovery mode and search the root directory of the removable media sources (USB, or CD) for a compatible binary image. The BIOS.iso file, included in the softpaq, should be used to create a BIOS image CD if the user or administrator desires to use CD media for BIOS recovery. When flashing during recovery, the CD media, containing the BIOS image file, must be El-Torito compatible. USB media source can simply contain the BIOS binary image file in the root directory. Once a binary image is located, the BIOS update process will be attempted again. The automatic flash recovery will continue until the BIOS is successfully updated or restored. If no binary image is found, the PC will attempt to boot to diskette or USB flash media. The boot media must have DOS for the disaster recovery mode to successfully boot. The ME upgrade process in controlled by the Management Engine. If the upgrade process is not successfully completed or the attempted upgrade image is corrupted, the ME will abort the process and continue with its current firmware image. What is a processor microcode update softpaq and how is it used? Typical processors download code from the BIOS during initialization referred to as microcode. If a new, supported processor is installed in the business PC which requires a microcode currently not adequately provided by the BIOS, the BIOS will issue a POST warning "1801-Microcode Update Error". To add this microcode to the BIOS, a processor microcode softpaq is provided to update the BIOS. Processor micro- 19

Section	Page
HP Compaq Business PC with vPro Technology AMT 2.1 Firmware Update	1
Introduction	2
AMT 2.1 Specific Changes	2
What is changing in the system upgrade process for AMT 2.1?	2
1. Update the ME firmware to 2.1.0.1029 or later.	2
2. Update the system BIOS firmware to version 2.0x or later.	2
3. Configure the ME firmware “Idle Timeout” to allow lower ME power states during OOB inactivity.	2
What files and directories are in a BIOS dc7700 softpaq?	3
In what operating systems can I update the PC BIOS and Management Engine Firmware?	4
Updating ME Firmware	5
How do I update the ME firmware in DOS locally?	5
How do I update the ME firmware in Windows locally?	5
How do I configure the ME Idle Timeout?	6
Will I lose my AMT setup configurations when updating ME firmware?	8
Updating PC BIOS	8
Will I lose my setup configurations when updating the BIOS?	8
How do I update my PC BIOS in Windows XP or Vista?	8
How do I update the BIOS in a DOS environment?	8
How do I update the BIOS when not running Windows XP, Vista, or DOS?	9
What steps are necessary to execute the HPQFlash utility?	12
What are the steps necessary to execute the HPQPwsd utility?	14
Updating - General Questions	15
What steps are necessary to create the BIOS image CD for F10 ROM flash and recovery?	15
1. Obtain a blank CD and place it in the CD-R/RW drive.	15
2. Execute BIOS.iso to launch the CD burning software.	15
3. To make the BIOS binary image CD, follow instructions provided by the application.	15
4. Place the newly created BIOS binary image CD in the CD drive of the computer to be updated or restored and cycle system power.	15
5. Follow the procedures detailed in the \	15
What steps are necessary to create a bootable USB flash media (disk-on key) for BIOS update?	15
1. 6860	15
2. 786A	15
3. 786B	15
4. 786C	15
5. 786D	16
6. 786E	16
1. Press F10 at boot time to enter Setup.	16
2. Select File > System Information to verify the correct system BIOS.	16
1. HP Drive Key.	16
2. M-Systems USB DiskOnKey(R).	16
1. Turn off power to the computer.	16
2. Insert the USB flash media device into any of the computer USB ports.	16
3. Insert Startup diskette or DOS Bootable diskette into the floppy drive.	16
4. Turn on power to the computer to boot from the Startup diskette.	16
5. Run Fdisk from the A:\\ prompt by typing Fdisk and, then pressing Enter.	16
6. If prompted, select Yes to enable Large Disk support and answer Yes to any other questions that appear on the screen.	16
7. Select option 5 to show multiple drives in the system. Write down the partition drive letter that has been assigned to the USB flash media device. The drive letter is required to complete step 9. The drive letter should also display the re...	16
8. Exit the Fdisk program by pressing the Esc key several times until you are back to the A:\\ prompt.	16
9. At the A:\\ prompt, type Sys X: where X: is the drive letter for the USB flash media device noted in Step 7 above. Reconfirm that you have entered the correct drive letter for the USB flash media device. If confirmed, press Enter. You will ...	16
10. Remove the diskette and reboot the system. Do not remove the USB flash media device from the port it was originally inserted.	16
11. The system will boot the USB flash media device as drive C:	16
12. Any of the supported systems can now be booted from this USB flash media device.	16
What steps are necessary to use SSM for BIOS update?	17
What steps are necessary to use Altiris for BIOS update?	17
1. Copy Flashbin.exe, Adminpw.exe, and BIOS image to the server.	17
2. Create Flash.bat.	17
3. Create the Altiris ROM Flash Event.	17
4. Connect the Client PC to the Altiris Console.	17
1. Create a ROMFlash folder in the Altiris eXpress folder	17
2. Copy the following files to the ROMFlash folder:	17
1. Open a command box by clicking Start > Run, and typing cmd.	17
2. Type cd\\express	17
3. Type cd ROMFlash	17
4. Type edit flash.bat	17
5. Type in the following, where [Altiris Sever Name] is the name of the server:	17
6. Save the file.	17
7. Exit Cmd.	17
1. Select File > New > Event. This creates a new Event in the Events frame (bottom, left section)	18
2. Type in the name of the Event: ROM Flash	18
3. Double-click the new event to display an Event Properties form.	18
4. Click Add.	18
5. Select Run Script to display a new form	18
6. Select Run the script from file:	18
7. Click on the folder button. This is the button to the right of Run the script from file button and has an image of a folder on it.	18
8. Select the file “flash.bat“ created in the previous section.	18
9. Click Open.	18
10. Select DOS (from BootWorks).	18
11. Click OK.	18
12. The Events Properties Form should show:	18
13. Click OK.	18
1. Connect the client PC to the LAN with the Altiris Server.	18
2. On the client: Access the Altiris eXpress folder on the server:	18
3. Run Aclient.exe.	18
4. On the server:	18
What if the PC does not complete the BIOS or ME flash process?	19
What is a processor microcode update softpaq and how is it used?	19
What does the BIOS binary image naming convention indicate?	20
Can I modify the BIOS POST splash screen?	20
Summary	21

Match case Limit results 1 per page

What if the PC does not complete the BIOS or ME flash process?

HP business PC products provide flash disaster recovery if the BIOS flash process fails to complete. The

BIOS will automatically detect that the BIOS flash process did not properly complete and boot in recovery

mode. With most business PC models, the user or administrator will be presented with the following

screen.

It will boot the PC in a recovery mode and search the root directory of the removable media sources

(USB, or CD) for a compatible binary image. The BIOS.iso file, included in the softpaq, should be used to

create a BIOS image CD if the user or administrator desires to use CD media for BIOS recovery. When

flashing during recovery, the CD media, containing the BIOS image file, must be El-Torito compatible.

USB media source can simply contain the BIOS binary image file in the root directory. Once a binary

image is located, the BIOS update process will be attempted again. The automatic flash recovery will

continue until the BIOS is successfully updated or restored.

If no binary image is found, the PC will attempt to boot to diskette or USB flash media. The boot media

must have DOS for the disaster recovery mode to successfully boot.

The ME upgrade process in controlled by the Management Engine. If the upgrade process is not success-

fully completed or the attempted upgrade image is corrupted, the ME will abort the process and continue

with its current firmware image.

What is a processor microcode update softpaq and how is it used?

Typical processors download code from the BIOS during initialization referred to as microcode. If a new,

supported processor is installed in the business PC which requires a microcode currently not adequately

provided by the BIOS, the BIOS will issue a POST warning “1801-Microcode Update Error”. To add this

microcode to the BIOS, a processor microcode softpaq is provided to update the BIOS. Processor micro-